45th Anniversary Conference of the OMGMA Sept 25-27, 2013 one Niagara Falls, Ontario wonder after another FINAL Conference Agenda Wednesday, September 25, 2013 10 a.m. to noon Registration Noon to 1 p.m. Lunch in conference area 1 to 1:30 p.m. Welcome and opening remarks [ALL SESSIONS ARE IN THE COMBINED NIAGARA/VICTORIA FALLS ROOM UNLESS OTHERWISE NOTED] 1:30 to 3 p.m. Generations in the Workplace with Sean Lyons Sean Lyons, Ph.D. is a researcher and author on generational issues in the workplace. In this session, he will help us understand and overcome the challenges of managing and working in a multigenerational workforce. Through humour and witty observations he will inspire us to become better leaders and managers of those working around us. Sean s research has been featured in the national media and he is one of the editors of the book, Managing the New Workforce: International Perspectives on the Millennial Generation. 3 to 3:15 p.m. Break with refreshments 3:15 to 4 p.m. Q & A with Sean Lyons
5:30 to 6:45 p.m. Vendor Appreciation Reception with hosted bar [in the conference lobby area outside the main conference room] 7 p.m. Dinner at Brasa Brazilian Steakhouse Thursday, September 26, 2013 7:30 to 8:30 a.m. Breakfast in Romano s Macaroni Grill 8:30 to 9:35 a.m. OMGMA Annual General Meeting 9:35 to 9:45 a.m. Vendor spotlight, featuring Surgo Surgical Supply 9:45 to 10:15 a.m. Break with refreshments and visit Vendor Showcase [exhibitors are located inside the Angel Falls Room next to the Niagara/Victoria Falls Room AND in the conference lobby area] 10:15 to 11:00 a.m. Breakout sessions focused on EMR management Based on information gathered during registration, we re offering several options to help members gather for discussion. a) Telus Health discussion with Ron Sparks, a representative from the vendor, facilitated by OMGMA member Carol Martyn [Main conference room: Niagara/Victoria Falls] b) Janoke, facilitated by OMGMA member Jeff Poll c) Optimed, facilitated by OMGMA member Mary Vergeer d) Oscar, facilitated by OMGMA member Cindy Bratt e) General discussion/other EMR/no EMR/adopting EMR Delegates may choose to gather informally in groups in the Lake Huron Room or in the conference lobby area. 11:00 to 11:45 Continue your session focused on EMR management OR move to: An introduction to Yammer with Jaipaul Massey-Singh, Executive Director, Wise Elephant Family Health Team Yammer is a communications tool and social network for organizations. Learn how Yammer can help encourage collaboration, file sharing, knowledge sharing, and engagement among your team members. General discussion of e-communication tools. 11:45 a.m. to 12:15 p.m. Visit Vendor Showcase (Beginning at 12:15, elevators will be open to take delegates and vendors to the Watermark Restaurant.) 12:15 to 1:15 p.m. Lunch in the Watermark Restaurant [and group photo]
1:30 to 2:30 p.m. Employment Law with Maria McDonald, LL.B. of Dykeman Dewhirst O'Brien LLP With unique expertise in community-based health care delivery, Maria s firm understands the inner workings of health care organizations, and focuses on teaching clients how to empower themselves on a range of health law topics. Maria provides advice to hospitals, FHTs, and other employers, and frequently acts as counsel in arbitrations, before the Ontario Labour Relations Board and in relation to wrongful dismissals, and employment standards matters. Her practice focuses on HR advice, human rights, and disability and return-to-work management. Maria will demystify new developments in employment law and share best practices to make your workplace the best it can be. 2:30 to 3 p.m. Break with refreshments and visit Vendor Showcase 3 to 4 p.m. Q & A with Maria McDonald 4 p.m. Prize draws with vendors Shuttle buses begin to run at 5:00 p.m. Dinner and wine tasting at Table Rock Restaurant overlooking the Horseshoe Falls Shuttle buses will depart from the Hilton in a continuous loop (so no worries if you miss one) from 5:00 to 7:00 p.m. and will return from Table Rock in a continuous loop between 8:30 and 10:30 p.m. To catch the bus, go to the back of the Hilton s main lobby, toward the parking area, to the pick-up and drop-off loop (not to the street side). Friday September 27, 2013 7:30 to 8:30 a.m. Breakfast in Romano s Macaroni Grill 8:30 to 9:30 a.m. Concurrent breakout session # 1 Choose one of: 1A. Herding Cats verb: to attempt to control the uncontrollable. Sometimes, working with your physicians can be challenging (and a bit like herding cats). Learn from fellow managers who have successfully overcome challenges in communication, managing expectations, and the art of persuasion when dealing with their doctors. (A panel presentation and open discussion.) [Main conference room: Niagara/Victoria Falls] 1B. Future Direction of EMRs with Wes Stonos of OntarioMD Wes has been with OntarioMD since 2008, and has 23 years of experience in software and technology. As Regional Manager West
Region, he leads a team of 13 professionals who support communitybased physicians transitioning their practices from paper to paperless in conjunction with OntarioMD s EMR Adoption Program. Topics include leveraging your EMR, OLIS, funding, etc. [Lake Huron Room] 1C. Compensation Let s talk wages and benefits. How do you pay your staff? How much is enough? What are the current average wages for specific jobs? What benefits do you offer and what is the cheapest way to do so? This will be an open discussion with panel leaders who will guide the conversation and help to clarify issues in this critical area of management. 9:30 to 10:30 a.m. Concurrent breakout session # 2 Choose one of: 2A. Leveraging IT to Save Time and Money with Bob Minhas of TechLife IT Considering digital signage? Wondering about server vs. cloud, best back-ups, or maintaining the health of your network? What works best for your clinic? Bob has worked in tech in one form or another for 17 years, including with major telco providers. His expertise ranges from security systems, to audio/visual, to IT, and he has worked on the HGTV programs Holmes on Homes, Disaster DIY, and Income Properties. An interactive session based on your questions. 2B. Cancer Care Ontario & Primary Care Cancer Care Ontario will update us about their efforts to ensure that primary care providers have the tools and support they need to improve the quality of care provided to patients at risk of or with cancer during prevention, screening, early diagnosis, treatment and care following cancer. [Lake Huron Room] 2C. Small group problem-solving/networking with Karen Majerly OMGMA s marketing and communications coordinator will facilitate a session that gets delegates working together in small groups to solve their real-life problems with help from peers who understand their day-to-day challenges best. [Main conference room: Niagara/Victoria Falls] 10:30 to 11 a.m. Break with refreshments
11 a.m. to noon The Dance of Resiliency with Mary Dicaro Mary says life can often feel like a dance one step forward, three steps back. Or, the minute you think you ve mastered the steps, another song starts to play or a new step needs to be learned. Keeping up with the rhythms of change can be challenging and exhausting or exciting and energizing. This edu-taining session will show you how the Dance of Resiliency can help you put the energy back into your step and stay balanced whenever it feels like you re tripping over your own feet. (Special dance shoes not required.) Mary is an awardwinning professional educator, executive coach, and motivational teacher who has been sought out by organizations throughout North America. Audiences describe Mary as someone who trains with passion and ignites the passion in others. Noon to 12:15 p.m. Wrap-up 12:15 to 1:15 p.m. Lunch in the Watermark Restaurant