Community Health Plan. (Implementation Strategies)

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2017-2019 Community Health Plan (Implementation Strategies) May 15, 2017 Community Health Needs Assessment Process Florida Hospital Orlando (the Hospital) conducted a Community Health Needs Assessment () in 2016. The Orlando Assessment was drawn in part from a four-county Assessment (Seminole, Orange, Lake and Osceola Counties) that was conducted in partnership with Orlando Health (Hospital system), the Health Departments representing each county, and Aspire and Park Place Behavioral Health entities. The Assessment identified the health-related needs of community including low-income, minority, and medically underserved populations. In order to assure broad community input, Florida Hospital Orlando created a Community Health Needs Assessment Committee (C) to help guide the Hospital through the Assessment and Community Health Plan process. The Committee included representation not only from the Hospital, public health and the broad community, but from low-income, minority and other underserved populations. The Committee met throughout 2016. The members reviewed the primary and secondary data, reviewed the initial priorities identified in the Assessment, considered the priority-related Assets already in place in the community, used specific criteria to select the specific Issues to be addressed by the Hospital, and helped develop this Community Health Plan (implementation strategy) to address the Issues. This Community Health Plan lists targeted interventions and measurable outcome statements for each Issue noted below. It includes the resources the Hospital will commit to the Plan, and notes any planned collaborations between the Hospital and other community organizations and Hospitals. Many of the interventions engage multiple community partners. Issues that will be addressed by Florida Hospital Orlando Florida Hospital Orlando is one of seven Florida Hospital campuses that serve the residents of the greater Central Florida area under a single Hospital license. For this Community Health Plan, anticipated Hospital dollars anticipated are specific to the Florida Hospital Orlando campus unless specifically noted otherwise. Florida Hospital Orlando will address the following Issues in 2017-2019: Access to Care Preventative includes food insecurity and obesity, and maternal and child health. Access to Care Primary and Mental Health includes affordability of care and access to appropriate-level care utilizing care navigation and coordination. Access to Care Chronic Disease (cancer, diabetes and heart disease) relates to each of the categories. 1

Issues that will not be addressed by Florida Hospital Orlando The 2016 Community Health Needs Assessment also identified the follow community health issues that Florida Hospital Orlando will not address. The list below includes these issues and an explanation of why the Hospital is not addressing them. 1. High rates of substance abuse: This issue was not chosen because addiction is understood to be a component of poor mental health. If Florida Hospital can positively affect access to mental health services, a component of the top priority chosen, this may also affect rates of substance abuse. 2. Homelessness: While homelessness is a serious issue in Central Florida, the issue was not chosen because Florida Hospital is already working with community partners, including the Regional Commission on Homelessness, on this issue. In late 2014, the Hospital donated $6 million to the Commission s Housing First initiative. 3. Lack of affordable housing: This issue was not chosen because the Hospital does not have the resources to effectively meet this need. 4. Poverty: This issue was not chosen because the Hospital does not have the resources to effectively meet this need. 5. Asthma: While asthma did emerge as a serious health concern in the area assessed, the Hospital did not choose this as a top priority because if the community has access to preventative and primary care, a component of the top priority chosen, this may also affect the rates of asthma. 6. Sexually transmitted infections (STIs): This issue was not chosen as a top priority because while the Hospital has means to treat STIs, it does not have the resources to effectively prevent them. Additionally, if the community has access to preventative and primary care, a component of the top priority chosen, this may affect rates of STIs. 7. Diabetes in specific populations: This issue was not chosen specifically because it falls in the category of chronic disease, which relates to the top priority chosen. As Florida Hospital develops its Community Health Plan, it will factor in the higher prevalence of diabetes in minority populations. 8. Infant mortality in specific populations: This issue was not chosen specifically because it falls in the category of maternal and child health, which relates to the top priority chosen. As Florida Hospital Orlando develops its Community Health Plan, it will factor in the higher prevalence of infant mortality in minority populations. Board Approval The Florida Hospital board formally approved the specific Issues and the full Community Health Needs Assessment in 2016. The Board also approved this Community Health Plan in 2017. Public Availability The Florida Hospital Orlando Community Health Plan was posted on its web site prior to May 15, 2017. Please see https://www.floridahospital.com/community-benefit/. Paper copies of the Needs Assessment and Plan are available at the Hospital, or you may request a copy from anwar.georges-abeyie@flhosp.org Ongoing Evaluation Florida Hospital Orlando s fiscal year is January December. For 2017, the Community Health Plan will be deployed beginning May 15 and evaluated at the end of the calendar year. In 2017 and beyond, the Plan will be implemented and evaluated annually for the 12-month period beginning January 1 and ending December 31. Evaluation results will be posted annually and attached to our IRS Form 990, Schedule H. For More Information If you have questions regarding Florida Hospital Orlando s Community Health Needs Assessment or Community Health Plan, please contact anwar.georges-abeyie@flhosp.org. 2

Access to Care: Chronic Disease Access to Care: Chronic Disease Increase access to knowledge of chronic disease selfmanagement practices Low income, minority, and vulnerable populations within 32808, 32805 & 32810 Implement evidencebased Stanford Chronic Disease Self-Management (CDMSP) Chronic disease self-management courses in targeted zip codes Metric Number of individuals enrolled in CDSMP classes in targeted zip 20 30 40 $3000 per year for three = $9,000- expected for. $9,000 expected over 3 As program is new actual costs will be input updated annually Number of CDSMP enrollees who graduate (attend 6 of 8 classes) 15 20 20 Number of CDSMP sites 0 2 3 4 Number of residents trained to lead CDSMP classes 5 7 9 This is a train-thetrainer program Support opportunities that promote knowledge of chronic diseases within PSA Residents Support the American Heart Association heart disease education efforts Value of Support $166,000 $166,000 $166,000 $166,000 $166,000/year for 3 = $498,000 The Florida Hospital Life is Why sponsorship captured here is a system level sponsorship but heart health activities and health promotion activities occur at each campus. AHA Annual Heart Walk Percent of campus employee participation 12% 13% 14% 15% 3

Access to Care: Food Insecurity and Prevention Access to Care: Food Insecurity and Prevention Improve access to healthy and nutritious foods Low income, minority, and vulnerable populations within 32808, 32805, and 32810 Support food distribution programs within key zip codes that improve access to affordable and nutritious food for low income, vulnerable, and minority populations Metric Number of supported food distribution programs within targeted program 2 programs 2 programs 2 programs $1,000 expected per year totaling $3,000 over 3 Food distribution programs including food banks other traditional outreach services Number of individuals served by supported programs program Improve access to knowledge around healthy nutrition and wellness Children within targeted zips of 32808, 32805 & 32810 Low income, minority, and vulnerable populations within 32808, 32805 & 32810 Mission FIT provides a series of hands-on, healthbased lessons for local elementary students. Wellness classes that provide access to knowledge around healthy nutrition to community members Number of schools that experience Mission FIT programming targeted zip codes Number of participants in Nutritional wellness classes 0 2 2 2 50 60 70 $5,000 per year $15,000 per 3 $5,000 per year $15,000 per 3 Mission Fit costs approximately $5,000 per semester; these projections assume that funding from other sources will subsidize those costs. Educate and empower faith community to promote health within congregations in critical areas Churches within targeted 32808, 32805 & 32810 Create network of Faith Partners that can promote health through congregational health settings Number of congregations in Faith Network 4 churches 5 churches 6 churches $2,000 per year $6,000 per 3 Number of health promotion events and/or activities at churches within the network 3 4 5 4

Access to Care: Primary and Secondary Care Strategies Support and create opportunities for increased quality of life for residents of Policies that impact the lives of residents of within targeted (32808, 32805 & 32810) Healthy Central Florida to support, draft, and influence policy changes that support community development such as smoke-free resolutions Metric Number of establishments that adopted policies that support community health 5 7 9 $1,000 per year $3,000 for 3 Number of Healthy Central Florida community events and programs occurring within targeted 4 6 8 $3,500 per year $10,500 over 3 Increase access to Primary Care in Uninsured residents of Maintain Community Medicine Clinic for the uninsured located at Florida Hospital Orlando Number of patients seen at Orlando Community Medicine Clinic 6923 7000 7050 7100 $200,000 per year $600,000 over 3 Uninsured and underinsured residents of Participate in strategic initiatives of PCAN. PCAN initiatives increase access to medical services. Number of initiatives participated in Metric 2 initiatives 2 initiatives 2 initiatives $300 per year for each year $900 over 3 goal to PCAN patients Increase access to Primary Care in Uninsured residents of Support Shepherd s Hope free clink Operations disbursed $100,000 $100,000 $100,000 $100,000 $100,000 per year $300,000 This is a system expense goal to Shepherd s Hope patients 5

Access to Care: Behavioral and Mental Health Access to Care: Primary and Secondary Care Strategies Metric Support Healthcare Center for the Homeless (HCCH) (federally qualified health center) disbursed $100,000 $100,000 $100,000 $100,000 100,000 per year $300,000 This is a system expense goal to HCCH patients Grace Medical Home (clink for patients with chronic conditions) disbursed $110,000 $110,000 $110,000 100,000 per year $300,000 This is a system expense goal to Grace patients Participate in strategic processes that combat the heroin epidemic Residents of Actively participate in the Heroin Task Force sponsored by Government Number of initiatives from task force 1 1 1 Provide behavioral health resources for the uninsured Residents of Continue to operate Outlook Clinic for Depression and Anxiety. Collaboration with Mental Health Association, Orange Co. Government, University of Central Florida Social Work Department and other community partners distributed $114,800 $114,800 $114,800 $344,400 over three 6