Bumrungrad Hospital Public Company Limited Annual Report 2013
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Building on a solid foundation Bumrungrad s future success is anchored on a solid foundation decades in the making. The Company s reliable financial performance allows it to invest for the future. Today Bumrungrad is executing an ambitious plan that will attract and serve more patients from Thailand and around the world. Its deep resources allow it to consistently recruit top medical professionals, build innovative facilities, and invest in leading technology. 7
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Outstanding medical talent, fully equipped Attract the best doctors and you can serve the most valuable patients. Bumrungrad s reputation has allowed it to expand its medical staff without relaxing its rigorous selection criteria. Over 1,200 doctors are equipped with advanced technology, state-of-the-art facilities, and a supporting team with experience to handle demanding cases from all over the world. In 2013 the hospital opened a Joint Replacement Center surgical modeling system. Over a dozen Bumrungrad doctors and nurses trained at the famous Dorr Arthritis Institute in California to master a technique that restores mobility faster and less painfully for patients with worn-out hips and knees. By the end of 2013, work was well underway on a new Arrhythmia Center. By mid-2014 the center will feature one of Southeast Asia s most advanced electrophysiology labs, circuits that cause irregular heartbeats. 9
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Comfortable, beautiful, innovative space to grow Our transformative growth plan is a blueprint for base. To get there, we ve been adding more space at our existing campus and will develop satellite campuses nearby on acquired land. new outpatient facilities in the International Clinic Building, and new inpatient rooms in the hospital building. The Horizon Cancer Center, along with chemotherapy facilities, have been upgraded. New intensive care beds and rehabilitation facilities were added. Beyond boosting capacity, the major capital investment in additional space and facilities reflects Bumrungrad s philosophy that the healing environment contributes to the quality of care. Intelligent design, integrating information 11
Connecting a world of care Patients from over 190 countries have made Bumrungrad one of the world s most popular medical destinations. international presence in Asian markets that will be the most important sources of future growth. patients. They help with everything from answering questions and scheduling doctor appointments to assisting with travel arrangements. Bumrungrad is also an important referral center for other Thai hospitals. In 2013, inpatient volumes from outside Bangkok more domestic tertiary cases through bed management and network development. Connecting with diverse patient sources requires easy to use information in multiple channels. The hospital s online presence has grown to include more languages, more relevant and accessible information, and mobile platforms. 13
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One of the many craft items hand made by our staff and sold at the Lahn Nam Jai charity retail shop, which raised 4.6 Million Baht for our charitable activities in 2013. Do well and do good Honoring its responsibilities to the community has been a Bumrungrad ideal since the Company s founding. Bumrungrad means caring for the community. In 2013 Bumrungrad s people supported by the Company, the Bumrungrad Foundation and its philanthropic partners engaged in over 40 community service projects, charitable initiatives and environmental protection programs. As part of the Rak Jai Thai charity program, Bumrungrad surgeons in 2013 performed no-cost heart surgeries for 23 Thai children who lack the resources or access to much-needed cardiac surgeries. At the personal request of Thailand s Ambassador to Myanmar, Bumrungrad also performed the joined 675 other children who are able to lead normal lives and look forward to the future, thanks to this program. 15