Health Professions Council Council away day 4 th October 2006 The Scottish pilot for the regulation of healthcare support workers

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Health Professions Council Council away day 4 th October 2006 The Scottish pilot for the regulation of healthcare support Executive Summary and Recommendations Introduction The review of non-medical regulation refers directly to the Scottish pilot for the regulation of healthcare support. The report concludes that it seems sensible to first study the regulators of the Scottish pilot as there is an urgent need for factual information about the advantages and disadvantages of an actual scheme of regulation as opposed to consideration in the abstract. The report concludes that the Scottish pilot could lead to the adoption of a UK-wide employer-led approach to the regulation of this group of. This paper provides information about work being undertaken to support and set-up an employer-led pilot for the regulation of healthcare support in Scotland. Decision This paper is for information only. No decision is required. Background information None Resource implications None Financial implications None Background papers None Appendices Appendix 1: Membership of National (Scotland) Group for the Regulation of Healthcare Support Workers Appendix 2: Regulation of Healthcare Support Workers membership of 4 country steering group Appendix 3: Regulation of Healthcare Support Workers membership working group Date of paper 22nd September 2006 1

The Scottish pilot for the regulation of healthcare support Scottish Executive... 3 Review of non-medical regulation... 3 The pilot project... 4 Working Groups... 5 Host sites... 6 Pilot list... 6 Independent sector... 6 Fees and costs... 6 Evaluation of the Pilot... 7 perception... 7 Misconduct... 7 Appendix 1)... 8 Appendix 2)... 10 Appendix 3)... 12 2

Scottish Executive Following their previous consultation on regulation, the Scottish Executive established a National Group for the regulation of healthcare support. The group preferred a model of service-led regulation with the addition of a centralised, mandatory, occupational register. The group recognised that this was the best option given that UK-wide statutory regulation was not achievable within a realistic timescale. Since then a four country steering group has been established to develop a Scottish pilot for employer-led regulation of healthcare support. A member of the Executive has been part of this group. As part of this work, the Scottish Executive recently consulted on draft codes of practice for healthcare support and for employers (within the NHS), and national induction standards. The code of practice for support staff is very much consistent with the emphasis on scope of practice, responsibility and accountability articulated in the Council s standards of conduct, performance and ethics. 1 The steering group is undertaking further work around establishing a central register of assistants who have met the standards. Review of non-medical regulation The report of the review into non-medical regulation recommended that a decision is taken regarding the regulation of healthcare support in 2007, following the outcomes of the pilot in Scotland. The report concludes that it seems sensible to first study the regulators of the Scottish pilot as there is an urgent need for factual information about the advantages and disadvantages of an actual scheme of regulation as opposed to consideration in the abstract. The report concludes that the Scottish pilot could lead to the adoption of a UKwide employer-led approach to the regulation of this group of 2. The report identifies 10 areas which the Scottish pilot could help clarify, including whether different approaches for different groups are appropriate. The outcomes of the Scottish pilot will make clearer the advantages and disadvantages of an employer-led system of regulation. In particular, helpful work has already been taken place in establishing clear, generic standards for all healthcare support working within the NHS in Scotland. 1 Scottish Executive, National standards relating to health care support in Scotland consultation document, June 2006, http://www.scotland.gov.uk/ations/2006/05/30142444/0. 2 Department of Health, p. 33. 3

You can find the 2001 competencies for healthcare support on the NHS Education for Scotland website: http://www.nes.scot.nhs.uk/docs/publications/hcswfinalreport.doc The pilot project The project was approved by the 4-country steering group in October 2005. However, since October 2005 the objectives of the project were amended to accommodate a pilot phase which is planned to commence in three NHS Board areas in January 2007. The objectives were to: Develop a model of service-led regulation with the addition of a centralised, nonstatutory, occupational register, on behalf of, and with input from, the four UK countries. Achieved. Introduce, under existing Staff Governance arrangements, a formal system (i.e. under cover of a Scottish Executive Health Department Letter) of registration for support employed within the health sector in Scotland (to include NHSS; independent and voluntary sectors as appropriate) through an occupational register held by an independent Scottish body. The pilot phase of the project will test out a 'list' of healthcare support in NHS Scotland only. Set up a national records function for the generation and maintenance of a register. A decision on this will be delayed until the pilot phase is complete. Negotiate nationally agreed frameworks for competence; conduct; scope of practice and induction / educational preparation. Standards relating to Healthcare Support Workers in the areas of safe recruitment, induction and code of practice / conduct were consulted on (31 May - 31 August 2006). Develop systems for monitoring compliance with standards in line with existing governance arrangements (such as Staff and Clinical Governance frameworks). It is planned that this will be tested during the pilot phase in 2007. Ensure articulation with any career frameworks in existence. 3 The national pilot will begin in January 2007 and will test out an employer-led approach to regulation, in which the achievement of nationally agreed standards is recorded in a 3 Pilot project objectives taken from: http://www.workinginhealth.com/workforce/wih_dt_disp_temp.jsp?pcontentid=973&p_applic=ccc&p_s ervice=content.show& 4

centrally held list. A successful pilot will inform the way forward across the UK and will support any future decision regarding the need for a statutory framework for the regulation of Healthcare Support Workers. (The following is an extract from a letter by Paul Martin, Chief Nursing Officer & Interim Director for Workforce to the NHS Board Chief Executives) The pilot is designed to test a number of key elements including: The practicalities of implementing national standards 4, relating to Healthcare Support Workers, and the subsequent entry of names on to a central list for the purpose of public protection. The standards focus on a code of practice for employers relating to safe recruitment practice; a code of conduct and practice for healthcare support ; and induction for healthcare support. The benefits of using clear performance criteria as a means of assessing achievement of the standards by Healthcare Support Workers. The balance between individual and employer responsibilities in relation to the regulatory standards. What compliance monitoring activities are effective? The legal, ethical and practical implications of keeping a centrally held list. Whether voluntary arrangements for listing add value to national standards implementation and public protection. How the requirements of the pilot interact with routine human resource processes and existing governance arrangements and to identify any gaps. Working Groups There are 3 working groups: National (Scotland) Group for the Regulation of Healthcare Support Workers; 4 country steering group; and The working group. Lists of the members of these 3 groups are included as appendix 1, 2 and 3. 4 Standards were consulted upon consultation ended 31 August 2006 5

Host sites The invitation to bid to host a national pilot site closed on 31 August 2006. 3 successful 3 Bids have been accepted, one is NHS Lothian which is the second biggest NHS board in Scotland. Pilot list The list cannot be mandatory unless it is a statutory requirement. Pursuing a legislative slot will cause delays and it was therefore decided that the pilot will be voluntary. The proposed pilot size was 20% of approximately 6000 people. Due to the large host sites being accepted it is estimated that there will be approximately 3000 people. Independent sector The independent sector will be running their self-funded pilot in parallel with the pilot funded by NHS Scotland. Cross pilot information sharing is currently being reviewed by NHS Scotland. Fees and costs There will be no fees charged during the pilot. The Scottish Executive will support the pilot sites in the following ways: Participating NHS Boards will receive a financial contribution towards Disclosure Scotland checks (based on a pro rata approach depending on the number of Healthcare Support Workers recruited by employers in to the pilot). This will assist the retrospective checking of those Healthcare Support Workers involved in the pilot who are existing employees. Local pilot site coordinator posts (one per participating NHS Board) will be funded for the duration of the pilot, taking up post on 1 st December 2006. Access to a national pilot coordinator, based in NHS QIS, who will oversee the national pilot and who will provide briefing, guidance and support to the local pilot coordinators and NHS Boards as necessary. It is anticipated that the National Pilot Coordinator will be in post by 1 st October 2006, recruiting to the local pilot coordinator posts following appointment. 6

Evaluation of the Pilot During the pilot, there will be an ongoing independent evaluation study, funded by the Scottish Executive. A call to tender has been released inviting research organisations to participate. The evaluation team will be in place before the pilot starts. The study will be designed to answer the key research question; Does the model of standards and listing enhance public protection? perception The pilot is currently looking to get research ethics clearance. The plan is to interview healthcare support throughout the pilot. Interviewing the users of these services may be more difficult because of the vulnerable nature of some of the users (e.g. mental health service users). Misconduct The working groups are currently looking to finalise guidance in this area. It is expected that any cases of misconduct will proceed as they do at present. One of the aims of the pilot is to find any gaps in the current processes which will then lead to possible central guidance. 7

Appendix 1) Membership of National (Scotland) Group for the Regulation of Healthcare Support Workers NAME DESIGNATION INTERESTS REPRESENTED / AREA OF EXPERTISE Frances Dow Lay Chair Interest in regulation and lay member of the Council for Healthcare Regulatory Excellence Robert Anderson CDNA (Community and Human Resources Forum (staff District Nurses side) Association) Jane Arroll Director of Allied Health AHP groups and employers of AHP Professions, Greater support Glasgow Primary Care Division Michelle Bremner Director (Scotland) Skills National Occupational Standards for Health Gerry Cavanagh Learning Coordinator, SEHD Learning & Careers Scottish Executive Audrey Cowie National Programme Occupational, Professional & Manager, Scottish Regulatory Standards Executive Donna Dawson Speech and Language Support Workers to Allied Health Therapy Assistant Professionals Carol Dobson Programme Director, NHS Education for Scotland NES Geraldine Doherty Registrar, Scottish Social Social Services Services Council Dr Zoe Dunhill Clinical Director, Sick Children s Services Children s Services, Edinburgh Sick Children s Hospital John Findlay Chief Executive, OnePlus Voluntary Sector and employers interests Michael Fuller AMICUS Human Resources Forum (staff side) Uriel Jamieson Branch Head, Nursing & AHP Directorate, SEHD Regulation and Education for nursing, midwifery, Allied Health Professionals and support David Killean Assistant Principal, Further Education Institutions Borders College Gillian Lenaghan RCM (Royal College of Human Resources Forum (staff 8

Midwives) side) Jean Maclellan Head of Branch, Vulnerable Adults interests Vulnerable Adults Unit, Scottish Executive Angela MacNamara Student Nurse and former Healthcare Support Workers HCSW pursuing professional registration Christine McCole COSLA Local Authorities Ewan McLean Clinical Services Independent Healthcare Forum and Manager employers interests Louise McGurk Joint Future HR Group, Joint Future HR Group SEHD Patricia McNally CSP (Chartered Society of Physiotherapists) Human Resources Forum (staff side) Andrew Morrall Compliance Manager Disclosure Scotland Helen Ostrycharz / Linda Tindall Director of HR / Senior HR and OD Manager Interface between statutory and employer regulation (vis a vis Bichard Inquiry) Regional Workforce Directors Group Higher Education Institutions Alan Penman Regional Workforce Director - East Professor Jack Rae Dean of School, School of Health, Nursing and Midwifery, University of Paisley Dr Michael Ross Start Well project Medical Profession s interest in healthcare support Elinor Smith Director of Nursing Directors of Nursing Group and Grampian Primary Care employers interests Pat Tonner External Moderator, Scottish Qualifications Authority Health and Social Care Sheila Tunstall- Lay member The public interest James 9

Appendix 2) Regulation of Healthcare Support Workers membership of 4 country steering group NAME DESIGNATION REPRESENTING Paul Atkinson Member Department of Health, England Susan Brimelow Member Director of Care Services, Scottish Council for the Regulation of Care Joyce Cairns Member Department of Health and Social and Personal Services of Northern Ireland Catherine Clark Member Head of Regulatory Unit, SEHD Jim Clark (up to April 2006) Mick McGahey (from April Member NHSS frontline staff 2006) Audrey Cowie Professional Secretary and member Geraldine Doherty Member Scottish Social Services Dr Frances Dow Lay Chair and member Council Kathryn Fodey Member Department of Health and Social and Personal Services of Northern Ireland Michael Fuller Member Human Resources Forum (tbc) Kathy George Member Nursing and Midwifery Council Mary Gilbert Member Department of Health, Wales Linda Gregson Member Sponsorship Branch Scottish Commission for the Regulation of Care (the care Commission) Bruce High Member Independent Healthcare Forum Caroline Hutchinson Member Statistical Workforce Information Service Scotland Uriel Jamieson Member Nursing and AHP 10

Directorate, SEHD Lynn Leitch Member Pharmacy Technicians Margaret Johnstone Member The public Karen Lockhart Member Nursing Officer, Education and Regulation, SEHD Rosemary Macalister- Member Council for Healthcare Smith Regulatory Excellence John McLean / Ian Todd Member Scottish Criminal Records Office Dave McLeod Member Protection of Vulnerable Adults Bill Team, SE Maureen Morgan Member Department of Health, England Patricia Purton Member Royal College of Midwives (formerly Scottish Partnership Forum) Catherine Rainey Member Post-Bichard policy team, SE Denise Richards Member Department of Health, Wales Greg Ross-Sampson Member Health Professions Council Elinor Smith Member Employers Reference Form (Management Steering Group) Diane White Member Sponsorship Branch Social Service Workforce Regulation, SE 11

Appendix 3) Regulation of Healthcare Support Workers membership working group NAME DESIGNATION REPRESENTING Gerry Cavanagh Learning Projects Manager, Learning, Development and Careers Scottish Executive Health Department Jim Clark Porter UNISON and frontline portering staff Noni Cobban Project Leader, University Homecare Practice Licence Project of Stirling Audrey Cowie National Programme Regulation and Workforce Standards Manager, Scottish Executive Health Department Carol Dobson Programme Directors, NHS Education for Scotland NHS Education for Scotland and National Group member Ann Green Support Services Manager, Support Services Staff Management NHS Borders Maggie Havergal Manager Scotland, Skills Sector Skills Council for Health for Health Margaret Johnstone Lay Member The patient and public interests Lynn Leitch Lecturer, Telford College, Edinburgh Linda Lynch Head of Learning and Development, NHS 24 Eddie McLaughlan Pharmacy Technicians Learning & Development Property and Environment Forum Andrew Morall / Sandy Henderson Manager/s, Scotland Disclosure Disclosure Scotland, Scottish Criminal Records Office Ed Moreton Trainer, NHS Grampian Training & Development of ancillary staff Ian Stephenson Manager, BUPA Independent sector Linda Tindall Human Resource Manager, Yorkhill Hospital, Glasgow Human Resources Management and National (Scotland) Group Jack Rae Head of Nursing and Higher Education and National Midwifery Education, (Scotland) Group Paisley university Raymond Taylor Head of Training Scottish Social Services Council Morag Thomson (until March 2006) Susan Watt / Ros Derham KSF Development Manager Officer/s KSF Development, Pay Modernisation Unit Royal College of Nursing 12

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