Quality of Life and Quality of Care in Nursing Homes: Abuse, Neglect, and the Prevalence of Dementia. Kevin E. Hansen, J.D.

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Quality of Life and Quality of Care in Nursing Homes: Abuse, Neglect, and the Prevalence of Dementia Kevin E. Hansen, J.D. School of Aging Studies University of South Florida, Tampa, FL 1 Overview Background Impetus for current studies NH Quality Effect on Impaired Residents Abuse and Neglect in NHs Methods and measures Results and Conclusions Limitations 2 1

Nursing Home Characteristics and Their Effect on Quality of Care for Residents with Cognitive Impairment Kevin E. Hansen, J.D. School of Aging Studies University of South Florida, Tampa, FL 3 Acknowledgements Shannon Runge, M.A. Dr. Daniel Meng, M.P.H., Ph.D. Amanda Holup, M.A. Dr. Kathryn Hyer, Ph.D., MPP 4 2

Background Nursing homes serve high numbers of residents with severe cognitive impairment Short-stay (rehab) vs. Long-stay residents Number and severity of cognitive issues Dementia is a progressive disorder, and behavioral symptoms increase as cognitive functioning declines 1 Increase in diagnoses of Alzheimer s/other dementias Dementia means longer time spent in NH setting 5 Background Increases in challenging behaviors, along with increases in length of stay, translates to increases in the need for long-term care services in nursing homes Behaviors as a trigger for NH admission Increased dementia = increase in behaviors Other NH admission criteria still must be met 6 3

Measuring Quality Differences in quality of care Deficiency citations (e.g., F-tags) Reimbursement (Medicare/Medicaid) and profit status 2 Consistency of staffing 3 Use of antipsychotic medications 4 Highlights the need to identify how nursing home characteristics relate to the proportion of residents with cognitive impairment 7 Impetus for Study Residents with behavioral symptoms are more likely to be admitted to nursing homes with a greater number of deficiency citations 5 Behavioral and psychological symptoms (dementia) are important factors in nursing home admittance 6 This study explores quality of care in nursing homes relative to the proportion of residents with severe cognitive impairment 8 4

Methods 2007 Minimum Data Set (MDS) 2007 Online Survey, Certification, and Reporting (OSCAR) dataset Sample Nationwide, free-standing nursing homes with 20 or more residents (N = 14,395) Newly-admitted nursing home residents (N = 1,545,223) 9 Measures Dependent variable Total number of deficiency citations per nursing home during a survey Facility-level characteristics Profit status, chain membership, nurse staffing levels, skilled care unit beds, occupancy rate, percent of residents with behavioral symptoms, Medicare and Medicaid reimbursement 10 5

Measures Resident-level characteristics Cognitive Performance Scale (CPS) 7, age, sex, race, antipsychotic medications, antianxiety medications, antidepressive medications CPS is based on the MDS dataset information Comatose or not, daily decision-making skills, making self understood, short-term memory, eating self performance (dichotomous or Likert scale) 0 = no impairment; 1-2 = mild impairment; 3-4 = moderate impairment; 5-6 = severe impairment 11 Analyses Initial descriptive analyses Ordinary least squares (OLS) regression Average Cognitive Performance Scale score per nursing home as primary independent variable Total number of deficiencies per nursing home as dependent variable Resident-level and facility-level characteristics controlled for in analyses 12 6

Table 1 Results Structural and Resident Characteristics Aggregated at the Nursing Home Level (N = 14,395) Structural Characteristics % or M (SD) For-Profit 71.8 Chain Membership 55.5 Number of Beds 113.8 (64.3) Occupancy Rate 0.8 (0.2) Percent of Residents Receiving Medicaid 62.6 (20.5) Percent of Residents Receiving Medicare 13.5 (11.2) Total Deficiency Score (Scope and Severity) 48.4 (73.4) Total Number of Deficiency Citations 7.3 (6.0) Total Nurse Staff Hours Per Resident Day (HPRD) 3.7 (2.0) Note. Results were calculated using data from the 2007 OSCAR and MDS datasets. Data to calculate the structural characteristics came from the OSCAR dataset and data to calculate resident characteristics came from the MDS dataset, with the exception of data for residents experiencing behavioral symptoms. 13 Table 1 (cont d.) Results Structural and Resident Characteristics Aggregated at the Nursing Home Level (N = 14,395) Resident Characteristics % or M (SD) Age 77.2 (7.3) Percent Female 62.5 (12.7) Percent White 83.2 (22.6) Percent of Residents with Diagnosis of Depression 30.9 (11.5) Percent of Residents with Diagnosis of Dementia 23.8 (12.0) Percent of Residents with Diagnosis of Alzheimer's 10.2 (8.9) Percent of Residents Experiencing Behavioral Symptoms 29.6 (17.9) Percent of Residents with Severe Cognitive Impairment (CPS 5) 7.7 (8.8) Note. Results were calculated using data from the 2007 OSCAR and MDS datasets. Data to calculate the structural characteristics came from the OSCAR dataset and data to calculate resident characteristics came from the MDS dataset, with the exception of data for residents experiencing behavioral symptoms. 14 7

Percentage 10/10/2013 Results Table 2 Newly-Admitted Nursing Home Resident Characteristics by Cognitive Impairment No Impairment (CPS = 0) Mild Impairment (CPS = 1-2) Moderate Impairment (CPS = 3-4) Severe Impairment (CPS = 5-6) (n = 626,504) (n = 441,674) (n = 381,007) (n = 96,038) Age, M (SD) 74.6 (13.1) 78.3 (12.9) 80.3 (11.8) 77.4 (15.5) Female 65.4 62.6 61.1 61.3 Caucasian 83.9 83.0 81.1 73.8 Diagnosis of Depression 25.2 31.7 33.0 26.2 Diagnosis of Dementia 3.3 19.7 43.8 43.2 Diagnosis of Alzheimer's 0.6 4.8 17.9 26.4 Conversion to Long-Stay 16.0 29.0 39.3 42.7 Note. Data for calculations were derived from the 2007 OSCAR and MDS datasets. All values are percentages unless otherwise noted. 15 50 Results Figure 1. Cognitive Performance Scale (CPS) Scores for Newly-Admitted and Long-Stay Nursing Home Residents (2007) 40 30 20 10 0 None Mild Moderate Severe CPS Scores Newly-Admitted Long-Stay 16 8

Table 3 Results Ordinary Least Squares Regression Results of Predictors of Total Deficiency Citations β (SE) p Average CPS Score by Facility -.31 (.130).018 Interaction: CPS Score and Profit Status.07 (.155).638 Age -.04 (.009) <.001 Female -.01 (.004) <.001 White -.02 (.003) <.001 Occupancy Rate -.58 (.311).060 Use of Antianxiety Medications.002 (.004).695 Use of Antipsychotic Medications.01 (.004).041 Use of Antidepressant Medications -.01 (.004).052 Experiencing Behavioral Symptoms -.005 (.003).129 Skilled Care Unit Beds.01 (.004).001 Profit Status.75 (.360).038 Chain Membership.42 (.102) <.001 Percent of Residents Receiving Medicaid.01 (.003) <.001 Percent of Residents Receiving Medicare.005 (.005).344 Total Nurse Staffing HPRD -.02 (.006).003 Note. HPRD = hours per resident day, CPS = cognitive performance scale. Data for regression analyses were derived from the 2007 OSCAR and MDS datasets. 17 Conclusions Newly-admitted, cognitively impaired residents are frequently located in nursing homes that have: A nonprofit status and are not members of chains Lower numbers of deficiency citations Large proportions of older, female, and Caucasian residents Fewer residents receiving antipsychotic medications and more residents receiving antidepressant medications Higher total nurse staffing levels Lower proportions of residents receiving Medicaid 18 9

Limitations Cross-sectional data from 2007 Analyzing only newly-admitted residents and not following residents over the course of their stay Analyzed associations between cognitive impairment and nursing home characteristics, rather than causation of current placement The count of deficiency citations is only one aspect of quality of care in nursing homes 19 Questions? 20 10

The Nature of Abuse and Neglect in Nursing Homes: Patterns of Related Deficiency Citations Kevin E. Hansen, J.D. School of Aging Studies University of South Florida, Tampa, FL 21 Acknowledgements Amanda Holup, M.A. Dr. Kathryn Hyer, Ph.D., MPP Iris C. Freeman, MSW Dr. Brent J. Small, Ph.D. 22 11

Background Annual nursing home inspections examine facility practices to determine whether failure to deliver necessary care and services to residents occurred Citation F224 issued if neglect is determined Nursing home (NH) citations for neglect (indicated by citation F224) account for approximately 3% of annual deficiency citations 1 23 Background Staffing levels in NHs shown to significantly contribute to the quality of care for residents 2, 3 Centers for Medicare and Medicaid Services (CMS) acknowledge potential for an aggregation of failures with neglect 4 Current study examines associated deficiency citations when a nursing home is cited for neglect 24 12

Methods Data utilized from the Online Survey, Certification, and Reporting (OSCAR) database on nursing homes for years 2000 through 2010 Baseline sample consisted of 14,822 freestanding nursing homes Nursing homes were matched in each subsequent year through 2010 for the years of operation Initial selection of 30 deficiency citations (F-Tags) for analyses based on existing literature 25 Methods Analysis: Exploratory Factor Analysis (EFA) was used to identify parsimonious factors, both at individual years and aggregately (lowest factor loading at.4) Once factors were found to be significant, variables in those factors (21 deficiency citations) were analyzed using a generalized estimating equation (GEE) 5 GEE accounts for intrafacility variation over time and reduces error from repeated surveys (assessing the same facility s citations over eleven years) 26 13

Results Table 1 Generalized Estimating Equation Analysis Results for Variables Associated with Neglect Deficiency Citations (F224). Deficiency Citation β (SE ) OR [95% CI] p Incapacitated resident (F152) 0.61 (0.14) 1.84 [1.39, 4.42] <.001 Resident refuses treatment (F155) 0.51 (0.11) 1.66 [1.34, 2.07] <.001 Physical restraints (F221) 0.25 (0.05) 1.28 [1.15, 1.42] <.001 Chemical restraints (F222) 0.82 (0.17) 2.26 [1.61, 3.17] <.001 Clean bed and bath linens (F254) 0.60 (0.11) 1.82 [1.47, 2.24] <.001 Comprehensive care plans (F279) 0.44 (0.04) 1.55 [1.43, 1.69] <.001 Dependent resident ADLs decline (F312) 0.26 (0.05) 1.30 [1.18, 1.43] <.001 Pressure sores (F314) 0.39 (0.05) 1.48 [1.35, 1.62] <.001 Nutritional intake (F325) 0.30 (0.06) 1.35 [1.21, 1.50] <.001 Note. SE = Standard error, OR = Odds ratio, CI = Confidence interval. Data for EFA and GEE analyses derived from the OSCAR 2007 dataset. 27 Table 1 (cont d.) Results Generalized Estimating Equation Analysis Results for Variables Associated with Neglect Deficiency Citations (F224). Deficiency Citation β (SE ) OR [95% CI] p Hydration (F327) 0.30(0.07) 1.34 [1.17, 1.54] <.001 Unnecessary medications (F329) 0.34(0.05) 1.41 [1.28, 1.55] <.001 Medication error rates 5% (F332) 0.23(0.05) 1.26 [1.13, 1.40] <.001 Significant medication errors (F333) 0.43(0.07) 1.54 [1.35, 1.76] <.001 Sufficient nurse staffing (F353) 1.00 (0.06) 2.72 [2.40, 3.09] <.001 Registered nurse staffing (F354) 0.56 (0.11) 1.74 [1.42, 2.16] <.001 Resident call system (F463) 0.38(0.08) 1.46 [1.25, 1.72] <.001 Facility medical director (F501) 0.91 (0.11) 2.48 [1.99, 3.08] <.001 Quality assessment/assurance (F520) 0.81 (0.08) 2.25 [1.92, 2.64] <.001 Note. SE = Standard error, OR = Odds ratio, CI = Confidence interval. Data for EFA and GEE analyses derived from the OSCAR 2007 dataset. 28 14

Percentage 10/10/2013 12 Figure 1. Percentage of nursing homes with deficiency citations for neglect (2000-2010). 10 8 6 4 F224 F152 F222 F254 F353 F501 F520 Combination 2 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 29 Results Table 2 Generalized Estimating Equation Analysis Results for Variables Associated with Abuse Deficiency Citations (F223). Deficiency Citation β (SE ) OR [95% CI] p Incapacitated resident (F152) 0.12 (0.20) 1.12 [0.75, 1.68].570 Resident refuses treatment (F155) 0.50 (0.13) 1.65 [1.28, 2.12] <.001 Physical restraints (F221) 0.45 (0.06) 1.56 [1.39, 1.76] <.001 Chemical restraints (F222) 0.52 (0.21) 1.68 [1.10, 2.55] <.001 Clean bed and bath linens (F254) 0.18 (0.15) 1.20 [0.90, 1.61].220 Comprehensive care plans (F279) 0.44 (0.05) 1.56 [1.41, 1.73] <.001 Dependent resident ADLs decline (F312) 0.24 (0.06) 1.27 [1.13, 1.42] <.001 Pressure sores (F314) 0.40 (0.06) 1.48 [1.34, 1.66] <.001 Nutritional intake (F325) 0.29 (0.07) 1.33 [1.17, 1.52] <.001 Note. SE = Standard error, OR = Odds ratio, CI = Confidence interval. Data for EFA and GEE analyses derived from the OSCAR 2007 dataset. 30 15

Percentage 10/10/2013 Results Table 2 (cont d.) Generalized Estimating Equation Analysis Results for Variables Associated with Abuse Deficiency Citations (F223). Deficiency Citation β (SE ) OR [95% CI] p Hydration (F327) 0.37 (0.09) 1.04 [0.87, 1.24].690 Unnecessary medications (F329) 0.44 (0.06) 1.55 [1.40, 1.74] <.001 Medication error rates 5% (F332) 0.31 (0.06) 1.37 [1.21, 1.55] <.001 Significant medication errors (F333) 0.26 (0.08) 1.29 [1.09, 1.52] <.001 Sufficient nurse staffing (F353) 0.70 (0.08) 2.02 [1.71, 2.38] <.001 Registered nurse staffing (F354) 0.28 (0.14) 1.32 [1.01, 1.74].046 Resident call system (F463) 0.37 (0.10) 1.44 [1.20, 1.74] <.001 Facility medical director (F501) 0.96 (0.13) 2.62 [2.03, 3.40] <.001 Quality assessment/assurance (F520) 0.66 (0.10) 1.93 [1.59, 2.34] <.001 Note. SE = Standard error, OR = Odds ratio, CI = Confidence interval. Data for EFA and GEE analyses derived from the OSCAR 2007 dataset. 31 12 Figure 2. Percentage of nursing homes with deficiency citations for abuse (2000-2010). 10 8 6 4 F223 F152 F222 F254 F353 F501 F520 Combination 2 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 32 16

Discussion Neglect of residents can indicate systemic problems, not merely maltreatment of only one individual in one area or in one incident Sufficient CNA/RN staffing levels, and leadership in nursing homes, has an impact on the prevalence of abuse and neglect More significant in considerations of abuse citations than in neglect citations 33 Discussion Dementia increases resident vulnerability Incapacitated residents may be unable to advocate for themselves or assert an objection when care or services are not provided Residents with dementia often have less family involvement, fewer eyes on their care Keeping a focus on quality improvement matters, too 34 17

Conclusions The true nature of abuse and neglect in nursing homes cannot be sufficiently analyzed using F223 and F224 alone Given the sample size and accounting for intrafacility variation, comprehensive approaches to addressing nature of neglect in nursing homes can be developed Further research into warning signs and predictors 35 Conclusions This study might suggest new guidance for surveyors and administrators on associated deficiencies and neglect Revisions should be made to the survey guidelines Cross-references for certain deficiency citations Adding a citation to split neglect and misappropriation of resident property (allow for better analyses) 36 18

Limitations Nationwide data/analyses do not take into account state-specific or regional variation Issues in using F224 (e.g., exploitation) Associated citations with abuse and neglect analyzed, not causation or directionality Future studies ideally should analyze any linkage between issued citations for a specific event or specific resident 37 Questions? 38 19

References (Cognitive Impairment in Nursing Home Admissions) 1. Bharmal, M. F., Dedhiya, S., Craig, B. A., Weiner, M., Rosenman, M., Sands, L. P.,... Thomas, J. (2012). Incremental dementia-related expenditures in a Medicaid population. American Journal of Geriatric Psychiatry, 20(1), 73-83. 2. Mor, V., Zinn, J., Angelelli, J., Teno, J. M., & Miller, S. C. (2004). Driven to tiers: Socioeconomic and racial disparities in the quality of nursing home care. Milbank Quarterly, 82(2), 227-256. 3. Hyer, K., Thomas, K. S., Branch, L. G., Harman, J. S., Johnson, C. E., & Weech-Maldonado, R. (2011). The influence of nurse staffing levels on quality of care in nursing homes. Gerontologist, 51(5), 610-616. 4. Castle, N. G., Hanlon, J. T., & Handler, S. M. (2009). Results of a longitudinal analysis of national data to examine relationships between organizational and market characteristics and changes in antipsychotic prescribing in US nursing homes from 1996 through 2006. American Journal of Geriatric Pharmacotherapy, 7(3), 143-150. 5. Li, Y., Cai, X., & Cram, P. (2011). Are patients with serious mental illness more likely to be admitted to nursing homes with more deficiencies in care? Medical Care, 49(4), 397-405. 6. Nazir, A., Arling, G., Perkins, A. J., & Boustani, M. (2011). Monitoring quality of care for nursing home residents with behavioral and psychological symptoms related to dementia. Journal of the American Medical Directors Association, 12(9), 660-667. 7. Morris, J. N., Fries, B. E., Mehr, D. R., Hawes, C., Phillips, C., Mor, V., & Lipsitz, L. A. (1994). MDS Cognitive Performance Scale. Journal of Gerontology, 49(4), M174-M182. 39 References (Abuse and Neglect Deficiency Citations in Nursing Homes) 1. Castle, N. G. (2011). Nursing home deficiency citations for abuse. Journal of Applied Gerontology, 30 (6), 719-743. doi: 10.1177/0733464811378262. 2. Hyer, K., Thomas, K. S., Branch, L. G., Harman, J. S., Johnson, C. E., & Weech- Maldonado, R. (2011). The influence of nurse staffing levels on quality of care in nursing homes. Gerontologist, 51 (5), 610-616. doi: 10.1093/geront/gnr050. 3. Kim, H., Harrington, C., & Greene, W. H. (2009). Registered nurse staffing mix and quality of care in nursing homes: A longitudinal analysis. Gerontologist, 49 (1), 81-90. doi: 10.1093/geront/gnp014. 4. Centers for Medicare and Medicaid Services (2012). Proposed memorandum to state survey agency directors: Clarifications on issues related to the federal regulations for abuse, neglect, mistreatment, and misappropriation of resident property in nursing homes. Baltimore, MD. 5. Zeger, S. L., & Liang, K. Y. (1992). An overview of methods for the analysis of longitudinal data. Statistics in Medicine, 11 (14-15), 1825-1839. doi: 10.1002/sim.4780111406. 40 20

Contact information Kevin E. Hansen, J.D. School of Aging Studies University of South Florida 4202 East Fowler Avenue, MHC 1300 Tampa, Florida 33620 (813) 974-7916 kevinhansen@usf.edu 41 21