Pensacola Fire Department FY 2016 Budget Workshop 1
Mission The primary mission of the Pensacola Fire Department is to provide a wide range of services and programs designed to protect lives and property of citizens and visitors of the City of Pensacola from the adverse effects of fires, sudden medical emergencies or exposure to dangerous conditions created by man or nature. 2
Staffing & Response Six strategically located fire stations Six engine companies, two ladder companies, and a fire boat The Pensacola Fire Department is also responsible for Aircraft Rescue Fire Fighting (ARFF) at the Pensacola International Airport Two ARFF vehicles on duty 24/7 3
Staffing & Response (continued) Average first response time of five minutes to any area within the city, for any emergency Pensacola maintains an Insurance Services Organization (ISO) Class 2 rating because of well trained firefighters, quick response times, effective enforcement of building and fire codes, an excellent water distribution system, and low fire losses 4
Departmental Programs Fire Department General Fund PROPOSED PROGRAM NAME: FY 2016 Administrative Support $ 388,800 City Emergency Management 14,200 Emergency Operations Fire Suppression 8,276,400 Emergency Operations Rescue 579,200 Facilities and Apparatus Management 819,600 Fire Academy 26,000 Fire Code Enforcement 315,000 Marine Operations 21,500 Technical Support to City 7,200 Training 155,200 TOTAL PROGRAM COSTS $ 10,603,100 5
Administrative Support $ 388,800 Maintain Records Department Operations payroll, personnel management, budget, fire prevention board of appeals, fire incentive board and resource management Records Management maintaining incidents reports (NFIRS), member education and certification, buildings and maintenance, blood borne pathogen exposures, building inspections, hydrants, fuel consumption, training, health & safety, facilities and apparatus management Special projects grants, communications, and life safety maintenance 6
Administrative Support Objectives TRANSPARENT Be prepared to protect the lives and property of the citizens and visitors to the City of Pensacola from the adverse effects of fires, sudden medical emergencies or exposure to dangerous conditions created by either man or nature Performance Measures PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS Community Fire Readiness Fire insurance rating (ISO rating) N/A N/A 2 2 Personnel Safety Lost work days due to injury N/A N/A 113 113 Incident Record Quality Annual reduction in average number of Assurance discrepancies found N/A N/A 10% 10% Workers Compensation Insurance Costs Percentage of Cost Reduction N/A N/A 10% 10% 7
City Emergency Management $ 14,200 During/after a disaster Maintain delivery of city services Perform local government functions Emergency Management preparedness of city departments to respond to a disaster command and control functions during an actual event Coordination maintained with the Pensacola Police Department to ensure continuity of city government operations Communication and Coordination maintained through a City Emergency Information Center (EIC) With Escambia County Emergency Management, other government agencies, and other city departments as necessary 8
City Emergency Management (continued) Objectives EFFICIENT Be prepared to fully staff the Emergency Operations Center and deploy necessary resources in response to natural and man made disasters Performance Measures PERFORMANCE INDICATORS Training certifications MEASUREMENT Percentage of designated Fire Department employees certified as compliant with NIMS and Homeland Security directives FY 2013 FY 2014 FY 2015 FY 2016 N/A N/A 100% 100% 9
Emergency Operations Response Fire Suppression $8,276,400 Primary Function of Fire Department Emergency Medical Services Public Assistance Public Service Vehicle Extrication Marine Firefighting Rescue Operations Response To Other Calls As Necessary Staffed on a 24 hour basis Required to be State Certified ARFF Services Other Functions Building Surveys Hydrant Inspections Daily Training Car Seat Installation Public Education 10
Emergency Operations Response Fire Suppression (continued) Objectives SAFE Minimize loss of life and property due to fire Performance Measures PERFORMANCE INDICATORS Vehicle Readiness Personnel experience level Response time MEASUREMENT Availability of vehicles and equipment Retention rate of operational personnel by average years of tenure Response time to all fire incidents (call receipt to arrival) FY 2013 11 FY 2014 FY 2015 FY 2016 N/A N/A 95% 95% N/A N/A 25 Years 25 Years N/A N/A Within 6 minutes 95% of the time Within 6 minutes 95% of the time
Emergency Operations Response Fire Suppression (continued) Performance Measures (continued) PERFORMANCE INDICATORS Casualties MEASUREMENT FY 2013 FY 2014 FY 2015 FY 2016 Below Below Average number of national national N/A N/A casualties average of average of 3.2 3.2 Fire loss rate N/A N/A $1.75 mil $1.75 mil Structure fire rate N/A N/A 254 254 Civilian fatality rate N/A N/A 0 0 12
Emergency Operations Response Rescue $ 579,200 Rescue is an additional function of the department Emergency medical calls Over 65% of all alarms are emergency medical related Firefighters respond with Escambia County Emergency Medical Services to all life threatening medical emergencies within the city Other rescue functions patient extrication from vehicle accidents, stabilization of damaged structures and responses to technical rescue incidents 13
Emergency Operations Response Rescue (continued) Objectives SAFE Minimize loss of life and property during rescue operations. Performance Measures PERFORMANCE INDICATORS Personnel qualifications Response time MEASUREMENT Percentage of sworn personnel state qualified as EMT or higher maintaining their state certification Response time to all rescue and hazardous incidents (call receipt to arrival 14 FY 2013 FY 2014 FY 2015 FY 2016 N/A N/A 95% 95% N/A N/A Within 6 minutes 95% of the time Within 6 minutes 95% of the time Incidents N/A N/A 4,146 4,146 Rate of Incidents N/A N/A 65% 65%
Results: Emergency Response Totals 7000 6000 6087 5974 6363 5000 4000 3946 3932 4146 FIRE MEDICAL 3000 OTHER TOTAL 2000 1000 229 217 254 0 2012 2013 2014 15
Facilities and Apparatus Management $ 819,600 Oversight of all fire department maintenance buildings, vehicles, and equipment Support so that all department operations can continue on a 24/7 schedule. City Fleet Management light duty vehicle maintenance Outside vendor (emergency vehicle certified) fire apparatus, specialized airport firefighting apparatus helps reduce down time of apparatus and maintains a quality preventive maintenance program proven to be an effective program although the overall cost to the department has increased due to higher parts and labor costs on older vehicles (not replaced on schedule) 16
Facilities and Apparatus Management (continued) Average age of all fire stations is approximately 23 years old 64% of front line fire apparatus are over 10 years old A regular maintenance and replacement program is critical to maintaining effective service delivery. 17
Objectives FISCALLY RESPONSIBLE Facilities and Apparatus Management (continued) Minimize the costs to effectively maintain, manage and operate facilities, equipment and apparatus. Maintain a fleet of 34 vehicles in the most cost effective, timely and safest manner possible within budget and at an effective cost per mile to operate. Ensure facilities meet or exceed their expected lifespan and building life cycle costs remain at or below historical averages Performance Measures PERFORMANCE INDICATORS Apparatus readiness Apparatus readiness MEASUREMENT Percentage of days per year apparatus are fully mission capable Percentage of downtime for unscheduled repair of emergency vehicles FY 2013 FY 2014 FY 2015 FY 2016 N/A N/A 95% 95% N/A N/A 5% or less 5% or less 18
Facilities and Apparatus Management (continued) Performance Measures (continued) PERFORMANCE INDICATORS Apparatus readiness Facility energy consumption Facility stewardship MEASUREMENT FY 2013 FY 2014 Vehicle operating cost per mile N/A N/A Rate of increase in utility cost N/A N/A Rate of increase in facility maintenance cost N/A N/A FY 2015 +/ 5% of historical average +/ 5% of historical average +/ 5% of historical average FY 2016 +/ 5% of historical average +/ 5% of historical average +/ 5% of historical average 19
Fire Academy $ 26,000 The Training division is responsible for all departmental internal and external training program coordination The Pensacola Fire Department is a certified regional training center for the Florida Bureau of Fire Standards and Training provide a fire academy and fire science courses prepare local citizens for the opportunity obtain firefighter positions both locally and state wide 20
Fire Academy (continued) Objectives ACCOUNTABLE Maintain certification as a regional training center for the Florida Bureau of Fire Standards and Training. Performance Measures PERFORMANCE INDICATORS Cadet Success Facility compliance MEASUREMENT Retention rate of firefighters one year after being hired Number of facility inspection discrepancies on certification inspection FY 2013 FY 2014 FY 2015 FY 2016 N/A N/A 100% 100% N/A N/A 0 0 21
Fire Apprenticeship Program 22
Fire Code Enforcement $ 315,000 Fire Code Enforcement is responsible for reducing, and wherever possible, eliminating, life and property losses due to fire Accomplished through a program based on public education, code enforcement, and review of fire protection engineering systems Fire Code Enforcement conducts initial cause and origin investigations of all major fires or any incident where arson is suspected as a motive Code enforcement involves inspections, complaint investigations, and working with contractors or property owners to correct code deficiencies works closely with the Planning, Inspections, and Engineering Divisions on construction and development projects, and ECUA on fire hydrant and water supply issues Assist HRS in the licensing of day care facilities, DER in the regulation of flammable liquid storage tanks, and the State Fire Marshal's Office in the investigation and prosecution of arson cases 23
Fire Code Enforcement (continued) Objectives SAFE Reduce and/or eliminate life and property losses due to fire and life safety hazards within the City. Performance Measures PERFORMANCE INDICATORS Promptness of plan review MEASUREMENT 24 FY 2013 FY 2014 Plan review turnaround time N/A N/A Public compliance Number of fire code violations N/A N/A FY 2015 90% of plans reviewed in one week or less +/ 3% of historic low average FY 2016 90% of plans reviewed in one week or less +/ 3% of historic low average
Results: Fire Code Enforcement January 1, 2015 June 20, 2015 Fire Prevention completed: 15 fire extinguisher classes 33 complaint investigations 147 plan reviews Fire Prevention in coordination with Fire Suppression completed: 44 Apparatus Demonstrations 57 smoke detector installations 25
Fire Marine Operations $ 21,500 Responsible for reducing, and wherever possible, eliminating, life and property losses due to fire on the water and near the shore Education services fire boating lectures and demonstrations, along with the United States Coast Guard 26
Fire Marine Operations (continued) Objectives SAFE Establish and maintain an efficient response capability to area marine emergency incidents and minimize loss of life and property due to fire on the waterfront. Performance Measures PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS Fire boat usage Unit hour utilization N/A N/A 1% 1% Fire boat readiness Percentage of days in year that boat is Less than Less than not fully mission capable due to N/A N/A 5% 5% unscheduled maintenance Response time Percentage of occurrences that the response time for emergency marine operations is 30 minutes or under N/A N/A 95% 95% 27
Results: Fire Marine Operations January 1, 2015 June 20, 2015 Fire Boat 1 responded 17 times 6 rescues executed Assisted recovery divers after Blackhawk Helicopter crash 28
Technical Support to City $ 7,200 The Fire Department provides technical support to the City and City departments / divisions in several areas technical expert 800 MHz radio system, radio system towers, the computer aided dispatch system, the 911 phone system, and The Emergency Operations Information Center (EOIC). 29
Technical Support to City $ 7,200 Objectives EFFICIENT Provide subject matter expertise to City management staff on radio systems, computer aided dispatch, the 911 system and the Emergency Operations Information Center. Performance Measures PERFORMANCE INDICATORS Dispatch efficiency Emergency radio and computer aided dispatch (CAD) system readiness MEASUREMENT Fire dispatch call processing time City radio and CAD total hours annual downtime FY 2013 30 N/A FY 2014 N/A FY 2015 95% of calls received are dispatched within 60 seconds FY 2016 95% of calls received are dispatched within 60 seconds N/A N/A Less than 1% Less than 1%
Training $ 155,200 The Training division is responsible for all departmental training program coordination The Pensacola Fire Department is a certified regional training center for the Florida Bureau of Fire Standards and Training provide a fire academy and fire science courses to fire service personnel and prepare local citizens for the opportunity to prepare for firefighter positions 31
Training (continued) The department has made available a training tower, equipment and facility to outside agencies In service training is conducted on all facets of fire and EMS operations at the drill facility, in stations, and in the business community. Computer based medical training was established in FY06/07 through the use of an on line vendor. Training and re certification training of Emergency Medical Technicians and Paramedics. 32
Training (continued) Objectives SAFE Minimize loss of life and property due to fire by effectively training fire personnel and ensuring compliance with industry standards. Performance Measures PERFORMANCE INDICATORS ISO Compliance Hazardous material certifications MEASUREMENT Continuity of fire department personnel compliant with ISO required training Continuity of operational personnel certified in hazardous materials FY 2013 N/A N/A FY 2014 N/A N/A FY 2015 Zero lapsed certifications Zero lapsed certifications FY 2016 Zero lapsed certifications Zero lapsed certifications 33
Training (continued) Performance Measures (continued) PERFORMANCE INDICATORS Live Fire Adjunct Training (LFAT) Emergency Medical Technician recertification Paramedic recertification MEASUREMENT Percentage of operations personnel certified to be in compliance with NFPA and State regulation Percentage of firefighters recertified as Emergency Medical Technicians Percentage of firefighters recertified as Paramedics FY 2013 FY 2014 FY 2015 FY 2016 N/A N/A 100% 100% N/A N/A 100% 100% N/A N/A 100% 100% 34
Fire / Rescue Response Training January 1, 2015 June 30, 2015 Over 14,000 training hours recorded 160 hours of building pre fire plans recorded Results: Training Medical Response Training Emergency First Responder, Emergency Medical Technician, and Paramedic training 5,750 hours biannually 35
Discussion 36