ANNEXURE I EXIT INTERVIEW 274
EXIT INTERVIEW QUESTIONNAIRE Name: Organization: Please access reasons that led to your decision to leave the company. Nor 1. Lower salary(compared to colleague) 2. Career advancement/change 3. Transportation problems 4. Lack of child care 5. Dissatisfaction with supervision 6. Lack of job security 7. Dissatisfied with organizational culture 8. Dissatisfied with working hours 9. Dissatisfied with job 275
Please access reasons that led to your decision to leave the company. Nor 10. Not Having a good boss 11. Low salary(not a good pay master) 12. Less benefits 13. Less Opportunities to grow and learn professionally. 14. Lacks flexible working environment 15. Poor relationships with co-workers 16. Not Working with up to date technology 276
In this section, please assess supervision in your Division/Department. Nor 17. Wasn`t Treated me with respect and courtesy. 18. Not Led by example. 19. No help in solving problems. 20. No policies and practices. 21. No feedback and recognition. 22. Complaints and problems were never resolved. 23. Lack of training opportunities in the department. 277
In this section, please assess your working conditions: Nor Disagre e 24. My physical work area was inappropriate for the work that I did. 25. I had inadequate materials to do my work (phones, tools, etc) 26. Inconvenient. work schedule 27. Poor Relationship with co-workers. 28. Lack of office atmosphere and morale boasting 278
ANNEXURE II RETENTION SURVEY 279
Employee Retention Survey WHY have you chosen to remain employed with the company? 1.Career advantage opportunities Nor 2. Challenging work 3. Salary 4. Employee benefits 5. Less travel 6. Supervision/Management Other PLEASE provide additional information regarding your reasons for continuing to stay with the company : 280
PLEASE rate the following items regarding your employment with the company: Nor 7. Positive work environment (relationships, values & Culture) 8. Equitable compensation 9. Appropriate balance of work/life issues 10. Flexibility in work schedule/telecommuting 11.Training/educational opportunities 12. On -the job training and developmental experiences 13. Opportunities for advancement 14. Appropriate resources and equipment to perform the job 15. Promoted diversity 281
PLEASE rate the following statements regarding supervision received: Nor 16. Sets clear goals/performance expectations 17. Distributes workload equitably 18. Provides information needed to perform job 19. Recognizes employees for their achievements 20. Welcomes suggestions and encourages feedback 21. Is Supervision accessible/approachable 22. Addresses problems promptly 23. Is trustworthy 282
PLEASE rate the following statements regarding the leadership of the company : 24. Sets clear goals/objectives for the organization Nor 25. Encourage cooperation and teamwork among staff 26. Values employee contributions 27. Makes an effort to hear employee concerns 28. Encourages open communication 29. Treats employees with respect 283
ANNEXURE III LIST OF COMPANIES UNDER STUDY 284
SR.NO. NAME OF THE COMPANY ADDRESSESS 1 P.C.S. Technology Ltd 4, P.C.S. House Andheri East Mumbai -400059 2 Tata Consultancy Services Gateway Park, Akruti Business Port, Ground Floor, Road No. 13MIDC, Andheri (East) Mumbai - 400 093. 3 11th Floor, Winchester Nomura Services India Pvt Building,Hiranandani Business Park, Near D Ltd Mart, Powai, Mumbai - 400076 4 HCL Technologies 406-410, Keshava Building Bandra Kurla Complex, Bandra (E). Mumbai 400051 5 Capgemini India Pvt. Ltd. Address, SEP2-B3, Godrej Industries Complex, Eastern Express Highway, Vikhroli, Mumbai 400079 6 Syntel Software Pvt. Ltd. 7 Cognizant Technology Solutions 8 WNS Global Services Pvt Ltd 9 Accenture Services Pvt Ltd 10 Wipro Limited Powai 11 NIIT Technologies Ltd 12 L&T Infotech Private Limited 13 Sitel India Limited 14 Mastek Limited 15 Tech Mahindra Limited 16. Zenta India Limited 17 Xoriant Solutions Pvt Ltd 18 Nokia Siemens Networks 19 Polaris Software Ltd 20 Ness Technologies (India) Pvt. Ltd Sdf III, Unit 89, Seepz, Andheri East, Andheri East Mumbai, Maharashtra 400096 13th, Kensington SEZ, Hiranandani Business Park,Powai, Mumbai 400076 4, Godrej & Boyce Complex,Pirojshanagar Vikhroli (West), Mumbai Maharashtra - 400079 A1- Godrej Industries Complex Off Eastern Express Highway Vikhroli (East) Mumbai 400079. 3rd Floor, Spectra Building, Hiranandani Gardens Powai Mumbai -400076 4th Floor, Tower B Marwah Centre, Krishnalal Marwah Marg Off Saki Vihar Road, Andheri(E), Mumbai - 400072 Gate No.5, Saki Vihar Road, Powai, Mumbai 400072 4/A, Logitech Park, Parke Davis Complex, Andheri Kurla Road, Andheri (east), Saki Naka Mumbai, Maharashtra 400069 106,SDF IV, SEEPZ Andheri (East), Mumbai - 400 096 Wing 1, Oberoi Estate Gardens, Chandivali, Andheri East, Mumbai 400072 Fairmont, High Street Hiranandani Business Park, Powai Mumbai - 400 076 Winchester, 4th Flr, High street Hiranandani Business Park, Powai, Mumbai 400076 C/30, 3RD Floor, Pheonix Compound, Senpati Bapat Marg, Lower Parel, Mumbai - 400013 Unit No. 133, SDF- 5, Andheri Seebz, Andheri East Mumbai 201, Paradigm - A,Bldg. 12, MindSpace, Malad (West) Mumbai-400064. Mumbai: +91 22 6644100 285
SR.NO. NAME OF THE COMPANY ADDRESSESS 21 Infosys Technologies 22 Datamatics Ltd. 23 Deloitte Consulting India (P) Ltd 24 Blue Star Infotech Ltd 25 Epicenter Technologies Pvt Ltd 26 Godrej Infotech Ltd 27 28 Siemens Information Systems Ltd. Unisys Global Services - India (STP Division of Unisys India Pvt Ltd) 29 Zenith Infotech Ltd. 30 Microsoft (India) Pvt. Ltd. 85, 'C', Mittal Towers, 8th Floor Nariman Point Mumbai - 400 021 Unit No.189 SDF VI SEEPZ Andheri (E) Mumbai 400096 12, Dr. Annie Besant Road, Opposite Shiv Sagar Estate, Worli, Mumbai 400 018 Band Box House, 4th Floor, Dr. Annie Besant Road, Worli, Mumbai - 400 030 11th Floor, Hirandanani Gardens,Powai, Mumbai - 76 Pirojshanagar, Eastern Express Highway, Vikroli (East), Mumbai - 400 079 130, Pandurang Budhkar Marg, Worli, Mumbai 400 018 111/112 Solitaire Corporate ParkAndheri - Ghatkopar Link Road,Andheri (E)Mumbai 400093 Zenith House, 29, Central Road, Andheri ( East), Mumbai - 400093 4th Floor, Windsor, Off CST Road, Kalina, Santacruz (East),Mumbai 400 098 286