Emergency Department Directors Academy Phase II Spring 2018

Similar documents
Focus On Observation

Outpatient Observation Services

CMS Observation vs. Inpatient Admission Big Impacts of January Changes

The Nuts and Bolts of Setting Up an ED Observation Unit

Observation Coding and Billing Compliance Montana Hospital Association

Objectives. Observation: Exploring the MOON and Charge Capture. Aurora Health Care 10/11/2016

Two Midnight Rule What does it mean for Coders?

Definitions and Regulatory Considerations

RVU KILLERS The Most Common Reimbursement Documentation Errors. Michael Granovsky MD CPC CEDC FACEP President LogixHealth

MLN Matters Number: MM6740 Revised Related Change Request (CR) #: Related CR Transmittal #: R1875CP Implementation Date: January 4, 2010

The In and Out of the Medicare Two Midnight Rule. Disclaimer. Objectives 3/31/2014

CMS -1599F. The 2 Midnight Rule Effective October 1, 2013

Central Ohio HFMA Fall Education Hot Topics: Maintaining Compliance in Times of Change. November 22, 2013

AHLA. Z. New Rules: Hospital Patient Status, Observation, Part B Billing for Denied Inpatient Admissions

Becoming a Champion of Physician and Hospital Alignment: Focusing on Length of Stay, Discipline and Standards of Care

11/6/2017. ED Facility Reimbursement: Key 2018 Updates. ED Facility Levels. E/M Level Determination Principles CMS 2008 OPPS Guidance:

Emergency Department Update 2010 Outpatient Payment System

10/7/2014. Agenda. Big picture Internal Medicine Update. The Two Midnight Rule: One Year Later

The Use of a Clinical Decision Area in the Emergency Managing ED Observation with Clinical Decision Areas Department to Reduce Length of Stay

RECOVERY AUDIT CONTRACTORS

Medi-Pak Advantage: Reimbursement Methodology

2014 Hospital Admission Criteria

What is an Inpt & How to get it right. The Challenges of Coverage and Compliance Why is it so hard?

Same Day/Same Service Policy, Professional

Providing and Billing Medicare for Chronic Care Management Services

201 & 202 of the Balanced Budget Refinement Act of 1999 (BBRA), provides authority

Emergency Department Facility Coding and Billing

CMS IPPS 2014 Final Rule: Physician Education on Observation Status and 2-Midnight Rule

Prepared for North Gunther Hospital Medicare ID August 06, 2012

Clinical documentation improvement/integrity programs (CDIP) have

Presented for the AAPC National Conference April 4, 2011

Observation Services Tool for Applying MCG Care Guidelines

Valorie Sweigart, DNP g, Samuel Shartar, RN, CEN Emory Healthcare

AAPC Webinar 3/28/2016

NP or PA as Billing Provider

Outpatient Hospital Facilities

E/M Auditing: History is the Key

Observation Services Tool for Applying MCG Care Guidelines Policy

Comprehensive Observation Services and the 2-Midnight Rule Part 1 June 13, 2014

See the Time chapter for complete instructions on how to code using time as the controlling factor when selecting an E/M code.

Inpatient Hospital Services Billing, Denials and Reimbursement: Evolving Regulatory and Legal Landscape

LESSONS LEARNED FROM THE PROBE AND EDUCATE AUDIT K. CHEYENNE SANTIAGO, RN

February Jean C. Russell, MS, RHIT Richard Cooley, BA, CCS

Getting Paid for What You Do! Coding 2010

Complex Challenges/Financial Impact Medical Necessity Compliance Role of the Physician Advisor. NJHFMA Finance for Clinicians Session March 24, 2016

Benefit Criteria for Outpatient Observation Services to Change for Texas Medicaid

Using Clinical Criteria for Evaluating Short Stays and Beyond

Compliant Documentation for Coding and Billing. Caren Swartz CPC,CPMA,CPC-H,CPC-I

2019 Evaluation and Management Coding Advisor. Advanced guidance on E/M code selection for traditional documentation systems

3M Health Information Systems. A case study in coding compliance: Achieving accuracy and consistency

Payment Methodology. Acute Care Hospital - Inpatient Services

Learning Objectives. It Starts With an Order and an Expectation

EM Coding Newsletter & Advisory Critical Care Update

601-Audit Plan for Medicare s Shared Visit Rule

Using PEPPER and CERT Reports to Reduce Improper Payment Vulnerability

Observation vs. Inpatient: How to Get it Right. November 5, 2013

Clinical Documentation Improvement Programs and Physician Advisors: Working Together to Improve Effectiveness. October 12, 2009

PATIENT STATUS DEFINITIONS, 2 MIDNIGHT RULE AND 96 HOUR RULE

The New World of Value Driven Cardiac Care

Cigna Medical Coverage Policy

Develop a Taste for PEPPER: Interpreting

Documentation for ED Visits with "Additional Work-Up" Planned. Presented by Rae Jimenez, CPC, CDEO, CPB, CPMA, CPPM, CPC-I, CCS

Clinical Documentation Improvement (CDI) Programs: What Role Should Compliance Play?

Coding Guidelines for Certain Respiratory Care Services January 2018 (updates in red)

Doris V. Branker, CPC, CPC-I, CEMC

Medicare Part A SNF Payment System Reform: Introduction to Resident Classification System - I

IMAGES & ASSOCIATES O UR S ERVICES OPERATIONAL REVIEW AND ENHANCEMENT

Observation Unit. Romil Chadha

Increase Your Bottom Line by Eliminating Physician Driven Denials. Olakunle Olaniyan MD President Case Management Covenants

Providing and Billing Medicare for Chronic Care Management Services

Observation Care Evaluation and Management Codes Policy

Optima Health Provider Manual

Chapter 9 Section 1. Ambulatory Surgical Center (ASC) Reimbursement

CMS IPPS 2014 Final Rule: Overview & Best Practice Recommendations

FY 2014 Changes to Medicare Inpatient Admission and Reimbursement Standards: CMS s Two Midnight Rule and the Revised Part A to Part B Rebilling Policy

August 14, 2013 COF Bi- Monthly Call. Questions or comments? Contact Ivy Baer: or

Advanced Evaluation and. AAPC Regional Conference Chicago 10/27/12

Evaluation and Management Auditing Back to the Basics. Objectives. Audit Start with the benchmarks CMS MEDPAR by specialty 4/22/2013

EMERGENCY DEPARTMENT CASE MANAGEMENT

Chapter 02 Hospital Based Care

August 25, Dear Ms. Verma:

9/18/2014. Agenda. Final IPPS 2015 AKA CMS 1607-F (Published in Federal Register on August 22, 2014)

2018 Coding & Reimbursement Update

In this course, we will cover: The Two Midnight Rule and the rule s documentation requirements Medical Necessity standards Inpatient Order and

Emergency Department Update 2009 Outpatient Payment System

ATTENTION PROVIDERS. Billing & Reimbursement Requirements for Observation Services

Chapter 13 Section 2. Billing And Coding Of Services Under Ambulatory Payment Classifications (APC) Groups

CRITICAL ACCESS HOSPITAL SWING BED PROGRAM

Chronic Care Management. Sharon A. Shover, CPC, CEMC 2650 Eastpoint Parkway, Suite 300 Louisville, Kentucky

A McKesson Perspective: ICD-10-CM/PCS

$traight Talk Hot Topics. Free Standing EDs. Free Standing EDs 11/6/2017. David A. McKenzie, CAE ACEP Reimbursement Director

Jaci Johnson, CPC,CPMA,CEMC,CPC H,CPC I President, Practice Integrity, LLC Disclaimer

Paying for Outcomes not Performance

3/16/2016. No Treble. OIG Reports. Highlights OIG Report Coding Trends. Presented by Maggie Mac CPC, CEMC, CHC, CMM, ICCE

Course Module Objectives

Session 6 PD, Mitigating the Cost Impact of Trends in Hospital Billing Practices. Moderator/Presenter: Sabrina H.

ORIGINAL SIGNED BY DR. PETERS Mark J. Peters, M.D., President and CEO

Describe the process for implementing an OP CDI program

Integrated Health System

Tracking Functional Outcomes throughout the Continuum of Acute and Postacute Rehabilitative Care

Transcription:

Emergency Department Directors Academy Phase II Spring 2018 Course name: Workshop: Billing/Coding/Observation 5/3/2018, 12:45:00 PM - 2:15:00 PM, TH-41 DESCRIPTION: Billing and Coding for Observation services is a complex area fraught with regulatory intrigue and uncertainty. We will work to clarify the known and unknowns and go through the rules, regulations, best practices, and benchmarks to facilitate your Observation unit s financial success. OBJECTIVES: Outline the basic factors driving Emergency Department Observation revenue Analyze best practices for appropriate Observation charge capture Explore methods for applying simple solutions to your local ED Observation program Describe strategies for appropriate use of Observation services FACULTY: Michael A Granovsky, MD, FACEP BIO: Dr. Granovsky is the President of LogixHealth, a national ED coding and billing company. Following completion of his Emergency Medicine residency Dr. Granovsky went on to found Greater Washington Emergency Physicians. Dr. Granovsky then attained a coding certification, followed by an ED specialty certification in coding. Dr. Granovsky is the Director of the American College of Emergency Physicians (ACEP) Coding and Reimbursement course, and leads the education efforts of ACEP's National Coding and Nomenclature Advisory Committee. Dr. Granovsky also serves as editor for both ED Coding Alert and the American Academy of Professional Coders (AAPC) ED Specialty Coding Certification Exam. A nationally recognized expert in Emergency Medicine coding and reimbursement, Dr. Granovsky is a regularly featured speaker at multiple state ACEP Coding and Reimbursement Conferences, ACEP's Scientific Assembly and the ED Directors Course. DISCLOSURE: (*) Ownership Interest (stocks, stock options, or other ownership interest excluding diversified mutual funds) : President, LogixHealth

Observation Workshop EDDA 2 2018 Michael A. Granovsky, MD CPC FACEP President of LogixHealth

Why Is Obs Important Now? CMS Recovery Audit Contractors (RACs) focusing on inpatient DRG payments vs. Observation status Hospitals under pressure to cut costs Global contracts/acos/directly insuring communities ED groups ideally suited to run efficient units with short lengths of stay The masters of the throughput mindset!

DRG Economics Medicare pays a fixed amount for inpatient care Typically a large amount Much more than the observation payment Recent study calculated use of Obs instead of inpatient reduce CMS cost dramatically Average cost savings per patient = $1,572 Annual savings calculated: $3.1 Billion

RAC Stats RACs collected more than $2 billion from hospitals in 2017 AHA's RACTrac Survey 51% of hospitals allocated at least $40,000 in 2017 for RAC-related defense costs 32 percent > $100,000 in defense costs 6 percent > $400,000 SHORT-STAY DENIALS: Largest Area of Investigation 62% of short-stay denials were because the care was reported as Inpatient vs Obs

Top RAC DRG Targets and Denials TIA 6% (DRG 69) Chest pain 8% (DRG 313) Syncope 16% (DRG 312) COPD (uncomplicated) 5% (DRG 312) Pulmonary edema 4% (DRG 189) RAC review of one-day stays: 78% of claims denied because the care was reported as Inpatient vs Obs

Your Hospital s DRG Profile The Pepper Report Complex Medicare Report Supplies hospital data related to potentially improper DRG payments Number of discharges per DRG Payments per DRG Length of stay per DRG Highlights hospital LOS < 1 calendar day RAC focus for DRG take backs

RAC Impact and Hospital Response Hospitals pressured to avoid short-stay inpatient admissions Increased use of observation status Initially, a billing change now a delivery model change Now have opportunities for cost efficiency Accelerated throughput yields cost savings Requires throughput focused providers: Doctors, Nurses, Mid Levels, Support Staff!

Optimizing Observation Revenue Maximize RVUs/patient Physician documentation Coding methodology Optimize RVUs/day Appropriate patient selection Refine the profit margin Census and staffing Facility revenue considerations

2018 Obs CPT & CMS Observation care is a well-defined set of specific, clinically appropriate services, that are furnished while a decision is being made regarding whether patients will require further treatment as hospital inpatients. CMS Transmittal 1745, 290.1 - Obs Services Overview Such services are covered only when provided by order of a physician The following codes are used to report encounters by the supervising physician and performance of periodic reassessments CPT 2018 page 13

General Documentation Requirements Timed/dated order to place in observation status A short treatment plan regarding the goals of observation Clinically appropriate progress notes Asthma different than chest pain A discharge summary reviewing the course in observation, findings, and plan

Professional Observation CPT Codes Same day admit and discharge CPT Codes: 99234 Low severity Low-complexity MDM 99235 Moderate severity Moderate-complexity MDM 99236 High severity High-complexity MDM

CMS 8 Hour Rule Medicare requires 8 hours of Obs. on the same calendar date to bill 99234-99236 CPT does not define a time threshold If the Obs. stay spans 2 calendar days, no time constraints for CMS or CPT payers RAC Issue A00010002013:

Professional Observation CPT Codes Admit and discharge more than one calendar day: Initial Day CPT codes: 99218 Low severity Low-complexity MDM 99219 Moderate severity Moderate-complexity MDM 99220 High severity High-complexity MDM

Professional Observation CPT Codes Discharge day CPT Code: 99217- Discharge Day Includes final exam, discussion of observation stay, follow-up instructions, and documentation Used with codes from the initial observation day codes series (99218/99219/99220)

Coding Scenarios Observation Services Observation Level of Care Care All on the Same Day Care Covers Two Calendar Days 1 99234 99218 + 99217 2 99235 99219 + 99217 3 99236 99220 + 99217

Audience QA A high complexity patient is placed in Observation Status at 9 am and discharged home later that day at 8 PM. What physician code(s) would be assigned 99285 99220 99236 99291 **99236

Audience QA A high complexity patient is placed in Observation Status at 9 pm and discharged home the next day at 8 AM. What physician code(s) would be assigned 99285 99220 + 99217 99236 99291 **99220 + 99217

Physician Documentation All but the lowest level Obs require very significant Hx and PE documentation Comprehensive Hx and PE: 99219/99220 & 99235/99236 HPI: 4 elements PFSHx: 3 areas (Requires Family Hx) ROS: 10 systems PE: 8 organ systems Obs services typically require a family history Beware overuse of macros for ROS and PE

CMS PFSHx Observation Requirement CMS requires that comprehensive observation histories have 3 of 3 PFSH elements rather than the 2 of 3 requirement for ED E/M codes Medicare 1995 DGs page 6 May utilize the nurse s notes but beware Rarely document a Family Hx A review of all three history areas is required for services that by their nature include a comprehensive assessment or reassessment of the patient.

Summary Documentation Requirements Level HPI ROS PFSHx PE 99234 4 2 1 5 99235 4 10 3 8 99236 4 10 3 8 Complete and Appropriate Documentation Beware Macro Over use

Audience QA A chest pain Obs patient coded 99236 requires which of the following? 4 HPI 10 Review of Systems Past Medical and Social History Family History **All of the above

Audience Coding Vignette 53 y.o. male with CP placed in Observation at 9 am and discharged at 7pm. What code set would we consider? 99234-99236 Documentation includes 4 HPI, 10 ROS, Past/Family/Social Hx/ 8 PE organ systems Assuming high complexity what code would be applied? 99236 What if the Family Hx is omitted? 99234

2018 RVU Values for Observation Services Same Day Obs Total RVU Over Midnight Obs Total RVU ED E/M Service Total RVU 99234 3.77 99217 2.07 99284 3.32 99235 4.79 99218 2.83 99285 4.89 99236 6.18 99219 3.85 99220 5.27 99217 + 99220 = 7.34 RVUs Total

2018 Cost Of Hx and PE Downcodes 2 downcodes: 99236 99234 Loose 4.82 RVUs. $173.52 39% $500.00 $400.00 Obs Revenue $442.96 $357.20 $300.00 $271.44 $200.00 $100.00 $0.00 99236 x2 1 Downcode 2 Downcodes

Audience QA List the below codes in order of highest to lowest RVUs 99285 99220 + 99217 99236 99284 RVUs lowest-highest 99284 99285 99236 **99220 + 99217 **2.41 RVUs > 99285

Obs Coding Methodology Most ED run Observation units see higher acuity patients Chest pain or clinically equivalent complexity is very common ED Observation E/M distribution influenced by pre-selected complexity

Clinical Benchmarks of Patient Complexity No AMA CPT Appendix C Obs code vignettes CMS RUC data base vignettes 99234: 19 y.o. pregnant patient (9 weeks gestation) presents to the ED with vomiting X 2 days. The patient is admitted for observation and discharged later on the same day. 99235: 48-year-old presents with an asthma exacerbation in moderate distress. 99236: 52-year-old patient comes to the ED because of chest pain.

CMS Benchmark Data: Patient Complexity Medicare Claims Data Code Total Reporting E Med Reporting % # E Med Patients E Med Distribution 99234 53,624 4.45% 2,386 10.9% 99235 143,673 4.16% 5,977 27.3% 99236 164,691 8.20% 13,504 61.8%

CMS Obs E/M Distribution Medicare E Med Obs Codes Reported 70% 60% 61.8% 50% 40% 30% 27.3% 20% 10% 0% 10.9% 99234 99235 99236

Audience Exercise Re: Complexity Benchmark your distribution based on complexity of clinical protocols: Determine if High/Moderate/Low Chest pain High complexity Moderate Asthma TIA Mod. complexity High complexity Syncope High complexity Mild dehydration healthy Low complexity 30

Is it Facility Observation? Variable bed locations: ED, formal Obs unit, 23 hr. short stay area, inpatient bed Variable attending clinician: ED MD or NPP, hospitalist, cardiologist, or PMD Bed location and medical coverage are not the determining factors for Obs billing it is a status not a location The order defines how the service is billed. Direct correlation between variability and inefficiency with LOS

Observation Unit Classifications Hospital Settings In Which Observation Services are Provided Setting Description Characteristics Type 1 Protocol driven, closed observation unit, dedicated nursing staff, defined Attendings Highest level of evidence for favorable outcomes Care typically directed by ED Type 2 Discretionary care, observation unit Care directed by a variety of specialists Unit typically based in ED Type 3 Protocol driven, bed in any location Often called a virtual observation unit Type 4 Discretionary care, bed in any location Most common practice Unstructured care Poor alignment of resources with patients needs. Scatter beds Ross et al; Health Affairs

Cost Savings of Dedicated Units Cost Savings in Type 1 Units 27% - 42% Critical Pathways Cardiology Greater efficiency; protocol driven care, dedicated staff yield shorter length of stay Observation Services, Patients, and Top Twelve Conditions Across Three Study Groups Emory/Grady, 2010 Georgia, 2010 US, 2009-10 ED Visits 185,901 4,194,602 133,957,000 Observation Visits Number 7,199 101,593 1,392,000 Length-of-Stay Average (hours) 17.2 27.6 22.3 Visits >24 hours 10.4% 44.4% 29.0% Visits >36 hours 0.1 24.7 14.9 Ross et al; Health Affairs

Macro Economic Considerations Cost reduction $1,500 - $2,000 per case Brigham Health Affairs data $1,572 / case Emory TIA $2,062 / case Indirect Cost reduction: Risk reduction re-admissions, medical legal (i.e. missed MI) Smart top line revenue growth back filled admissions Baugh options modeling data presented MCEP - $2,908 / case

Audience Case Study Community Hospital 40K ED with a 22% admission rate How many patients daily potentially qualify for Obs? 40,000 per year /365 days = 110 patients per day 110 X.22 = 24 daily admissions 30% qualified for Obs Average of 7 Obs patients per day Chest pain, syncope, cellulitis, pyelo, allergic reaction, Asthma, dehydration,

Audience Case Study Community Hospital What were the cost savings? 10 bed unit. occupied 28 days a month With overnight stays 2,555 patients treated Prior LOS for cohort 25 hours LOS 15 hours Staffing bed hours saved? 2,555 X (25-15) 25,555 bed hours! Days of LOS eliminated? 25,555/24 hours per day = 1,064 day decrease in LOS

How Many Patients? Varies by department acuity and your Obs protocols How wide you cast the net Basic benchmarks Typically 5% - 10% for many groups 1 out of 3 admissions Chest pain most common typically a third Most groups have a 10% - 20% failure rate Converted to inpatient

Audience Case Study 50,000 visit ED 22% admit rate How many potential Obs cases First how many admissions? 50,000 / 365= 137 patients per day 137 X 22%= 30 admissions How many Obs patients? 30 admissions X.3 = 10 Obs patient per day

Who Should Be In Obs? Which Obs patients will an ED group be successful with? Select patients with diagnoses that have clinical protocols Expedite throughput Achieve decreased length of stay Reach a successful clinical endpoint Prolonged stays drag down RVU efficiency

Patient Selection for Observation Services Selecting correct patients is key to the operational success of an observation unit Select patients with diagnoses that have that have associated clinical protocols Expedite throughput Achieve decreased length of stay Reach a successful clinical endpoint Prolonged stays drag down RVU efficiency

The Spectrum of Complexity Easier Harder Chest pain Abdominal pain Headache Cellulitis Pyelonephritis Asthma Dehydration Renal colic Hypoglycemia Allergic reaction Pharyngitis Closed head injury Vertigo Hematuria Pancreatitis SOB CHF/COPD Back pain* non ambulatory Extremes of age* Mental Health* Substance abuse

Audience Exercise Place in order the desirability for Obs 81 y.o. dizzy 52 y.o. pancreatitis 27 y.o. moderate asthma Chest pain Chest pain 27 y.o. moderate asthma 52 y.o. pancreatitis 81 y.o. dizzy non ambulatory

Observation Protocol Resources ACEP Observation Medicine Section www.acep.org Clinical & Practice Management» Resources» Observation Medicine http://www.acep.org/observationsection/ Brigham, Duke, Hospital of Central CT, Houston Northwest, William Beaumont http://www.bidmc.org/centers-and- Departments/Departments/Emergency- Medicine/Services/Observation-Medicine.aspx#D http://www.obsprotocols.org

Does Protocol Driven Care Create Value and Efficiency?

Length of Stay Improvement Metric In Patient CDU All patients: Length of stay 29.55 hrs 19.04 hrs Stays > 24 hours 42.9% 21.9% Syncope 43.44 hrs 23.00 hrs Society of Hospital Medicine: 2012 RIV Abstract Issue, Volume 7, April 2012 Abstract Supplement

Length of Stay and Cost Metric In Patient CDU Length of Stay 47 hours 29 hours Cost $2420 $1400 Annals of Emergency Medicine: 5 Emergency Departments N = 124 Syncope > 50 y.o. Sun et al; 2013.10.029

Length of Stay, Cost, and Quality Improvement OBS Units/Cost TIA Example Metric CDU In Patient Length of stay 25.6 hrs 61.2 hrs Cost $890 $1,547 Full testing 97% 91% Source: Ross, MA An Emergency Department Diagnostic Protocol for Patients with Transient Ischemic Attach: A Randomized Controlled Trial Annals of Emergency Medicine Vol. 50, Issue 2, Pages 109-119

Summary Goals Efficient quality care with decreased length of stay Create hospital bed capacity Obs service line that adds value to the Hospital Short LOS with great care is the paradigm

Patient Selection: Smart Bed Use A Driver of Financial Success

RVU Modelling: LOS and Bed Use CHF 3 day stay Htn, Creat. 2.3 & BS 385 Monday placed in CDU Tuesday slow diuresis BS, K+ abnormal, BP Home late Wednesday Alternative bed use Day 1- Chest pain patient 15 hour LOS Day 2 pyelonephritis Stays overnight Dc d in the AM Day 3 Chest pain 15 hour LOS

Audience Code & RVU Exercise CHF 3 day stay Mon- Wed Monday high complexity first Obs day 99220 5.27 RVUs Tuesday 99225 2.07 RVUs Wed discharge 99217 2.07 RVUs Alternate Use Monday Chest Pain 99236 6.18 RVUs Tuesday Morning Pyelo 99220 5.27 RVUs Wednesday Morning Pyelo DC 99217 2.07 RVUs Wednesday Chest pain 99236 6.18 RVUs

2018 Controlling Bed Flow to Maximize RVUs 25 20 RVU Comparison Over 3 Days 19.70 15 10 5 Chest Pain 5.27 6.18 Pyelo 7.34 2.07 2.07 Chest Pain 6.18 9.41 CHF 3 Day RVUs $338.76 CPx2, Pyelo RVUs $709.20 0 Day 1 Day 2 Day 3 Total

Observation Unit Staffing for Profit 10 bed unit turned 1.3 times daily Blend of moderate and high.5.7 RVUs per case 74 RVUs.$36/RVU.$2,700 daily = $112/hr Cost: salary, benefits, overhead?tough to cover costs Innovative Profit Solutions MD coverage in the morning and evening New admits and discharges 10hrs X $150 = $1500 PA/NP interim coverage 12hrs X $70 = $840 Protocol driven at night Creep up volume to be profitable Expand beyond chest pain to include protocol driven complaints such as Dehydration, Pyelonephritis, Asthma, Cellulitis

2018 Observation Coding Construct Facility observation is a composite APC Requires a qualifying visit and 8 hours of facility time 2015 limited ED visit types qualified Type A 99284/99285/99291 Level 5 Type B ED visit (G0384) An outpatient clinic visit (G0463) 2018 Observation many types of visits potentially qualify 99281-99285 (Type A ) or G0381- G0385 (Type B) 99291 G0463 (hospital outpatient clinic visit) G0379-(direct referral for observation)

2018 Observation Requirements Qualifying Visit 9928x, 99291, outpatient clinic G0463 8 hours reported as units of G0378 (in the units field) There must be a physician order for observation No T status procedure

2018 Observation as a Comprehensive APC CMS has continued to expand the concept of outpatient packaging Comprehensive APCs A C-APC is defined as a classification for the provision of a primary service and all adjunctive services provided to support the delivery of the primary service. We established C-APCs as a category broadly for OPPS payment and implemented 25 C-APCs beginning in CY 2015 Observation APC 8009 retired in 2016-2016 OPPS 124/1221 New observation C- APC 8011 continues for 2018

What s Included in the Observation Comprehensive APC? Everything! (Most: Labs, CT, US, procedures, IVF, Meds) Except (S.I. F, G, H, L and U) Some Brachytherapy services (status indicator U) Pass-through drugs, biologicals and devices (status indicators G or H) Corneal tissue, CRNA services, and hepatitis B vaccinations (status indicator F) Influenza and pneumococcal pneumonia vaccine services (status indicator L) Ambulance services Mammography

2018 Observation Facility Payment

Observation Increased Payments in 2018 What's the Catch? Observation is a Comprehensive APC - mini DRG Bundling: Most Labs, ancillaries, radiology, procedures, hydration/injection/infusion For CY 2018, we did not propose to create any new C-APCs or make any extensive changes to the already established methodology used for C-APCs. There will be 62 C-APCs as of January 1,2018. - OPPS page 43/1133

The Obs Pendulum: Facility Financial Risk/Reward Risks: overuse of observation Financial- lower payment to hospital vs. inpatient $5,142 vs. $1,741 (looking at top 10 diags.) Loss of 3 day qualifying stay for SNF coverage Potential higher out-of-pocket expense for patients Risks: underuse of observation Inappropriate inpatient admissions - RAC target Short inpatient stays: Decrease CMI Hospital payment denials

Conclusions Observation services will be an expanding determinant of our financial success Documentation and correct coding methodology drive the revenue per patient Focused patient selection, throughput and protocols optimize RVUs/day Packaging of services will lead to resource use pressure and efficiency pressure! The ED throughput culture is ideally suited to maximize Observation financial success

Contact Information Michael A. Granovsky, MD CPC FACEP President of LogixHealth www.logixhealth.com mgranovsky@logixhealth.com

Educational Appendix

Documentation Best Practice Document your emergency H&P as usual Beware 3/3 PFSHx Beware overuse of macros Document a separate observation record to include: An order to place in observation or provide observation care with time and date Notation of medical necessity and risk stratification Treatment plan Progress notes for ongoing care Discharge note

Cost: Who Mans the Unit OPPS Regs Direct supervision: during the initiation of observation (immediately available) General Supervision: once the patient is deemed stable (overall control) CMS further stated: the provider could be an MD or NP/PA Original Guidance 2011 OPPS 2017 OPPS Final Rule no changes

The Observation Roll Up When observation status is initiated in the course of an encounter in another site of service (e.g., hospital emergency department) all evaluation and management services provided by the supervising physician in conjunction with initiating the observation status are considered part of the initial observation care when provided on the same date. CPT 2018

Minimum Number of Beds and Volume Minimum size for an early profitable dedicated unit: 6 beds Fixed cost and nursing FTEs Typical Obs LOS 15 hours Max 1.3 bed turns per day. Obs volume is 8 per day ED volume requirement to generate 8 Obs patients: 8% qualify for Obs ED daily census of 100 36,500 patients per year

Optimizing Unit Size for Profit Typical nurse to patient ratio 1:5 Physician coverage 1:12 Basic midsize unit requirements Fixed costs: Bed space, secretary, medication administration Profitability starts to optimize at steady census of 12 daily Adjust your protocols to creep census up 50k ED 137/day 34 admits want 12 for obs 5 chest pain + 2 GU (colic & pyelo) Need 5: syncope/dehydration/abd pain/asthma

The 2 Midnight Rule CMS and members of Congress concerns: Beneficiaries spending long periods of time in Obs without being admitted as inpatients Obs is an outpatient status Concerned beneficiaries may pay more as outpatients If not inpatient then responsible for SNF charges In OIG report, 11% of Obs was > 3 days 80/20 co-insurance under part B Self administered (P.O.) medications not covered Inpatient hospital claims with stays shorter than 2 midnights are generally not appropriate for Part A payment.

Observation Patient Financial Considerations SNF Obs stay no qualifying SNF Medicare coverage Patient may be entirely responsible - $5,000 Typical stay starts at roughly $250 per day Qualifying inpatient stay spanning 3 nights No patient SNF cost sharing for first 20 days After 20 days co-payment is $145 per day 20% co pays add up for longer complex Obs stays Inpatient expense: Part A inpatient deductible $1,288 Self administered meds- uncovered service - gross hospital charges are in play (average bill $528)

ACEP Now Cost Comparison Inpatient vs Observation Baugh, Granovsky ACEP Now March 2016 page 16

How to Calculate The 2 days The final rule clarifies that the benchmark used in determining the expectation of a stay of at least two midnights begins when the beneficiary starts receiving services in the hospital. This would include outpatient care received while the beneficiary is in observation or is receiving services in the emergency department, operating room, or other treatment area.

2-Midnight Rule: Key Definitions 2-Midnight Rule The Benchmark: We are specifying that for those hospital stays in which the physician expects the beneficiary to require care that crosses 2 midnights and admits the beneficiary based upon that expectation, Medicare Part A payment is generally appropriate -2014 IPPS Final Rule 60/2225 The Presumption: Inpatient hospital claims with lengths of stay greater than 2 midnights after the formal admission following the order will be presumed generally appropriate for Part A payment and will not be the focus of medical review efforts. -2014 IPPS Final Rule 1726/2225

OIG Concerns: The 2 Midnight Rule Definitions 2 Midnight Rule The Benchmark: We are specifying that for those hospital stays in which the physician expects the beneficiary to require care that crosses 2 midnights and admits the beneficiary based upon that expectation, Medicare Part A payment is generally appropriate. 2014 IPPS Final Rule 60/2225 The Presumption- Inpatient hospital claims with lengths of stay greater than 2 midnights after the formal admission following the order will be presumed generally appropriate for Part A payment and will not be the focus of medical review efforts. IPPS Final Rule 1726/2225

Facility Observation: Scenario Patient presents to the ED at 8 AM, observation is ordered at 12 noon and the patient is discharged home at 9 PM, all on the same calendar date Medicare Facility Coding: 99284 or 99285 for ED visit as appropriate G0378, 9 units Any other nursing procedures and ancillary charges

Non-Medicare Facility Observation Commercial payers payment policies vary: Many will accept HCPCS code, G0378 Report only a charge with revenue code 762 Report CPT codes with RC 762 You have to ask the payer Monitor denials

SNF Not Covered If you need skilled nursing facility (SNF) care after you leave the hospital, Medicare Part A will only cover SNF care if you ve had a 3-day minimum, medically necessary, inpatient hospital stay for a related illness or injury. An inpatient hospital stay begins the day the hospital admits you as an inpatient based on a doctor s order and doesn t include the day you re discharged

2018 Part A Deductible Detail The Medicare Part A annual deductible that beneficiaries pay when admitted to the hospital will be $1,340 in 2018, a small increase from $1,261.00 in 2016. The Part A deductible covers beneficiaries' share of costs for the first 60 days of Medicare-covered inpatient hospital care in a benefit period. Days 1-60: $0 coinsurance for each benefit period Days 61-90: $329 coinsurance per day of each benefit period Days 91 and beyond: $658 coinsurance per each "lifetime reserve day" after day 90 for each benefit period (up to 60 days over your lifetime) Beyond lifetime reserve days: all costs

3 Midnights Part A SNF Coverage Skilled nursing facility stay Days 1 20: $0 for each benefit period Days 21 100: $167 coinsurance per day of each benefit period Days 101 and beyond: all costs

Changing an Inpatient to Obs Condition Code 44 process is used if a patient is admitted but later found to not meet inpatient criteria The patient may be changed from an inpatient to outpatient Obs: If the decision is supported by the UR committee If the change is made before discharge and no claim has been submitted A physician must concur with the decision and document same in the medical record The patient should be informed Condition code 44 is reported on the UB claim form The Obs hours count starts only after the Obs order is written! Report pre-obs hours/charges under revenue code 760 or 761

Inpatient Order and Certification MD orders admission to inpatient consistent with an expectation of a 2 midnight stay the benchmark Admitting Attending physician, surgeon who has completed a recent major procedure, or physician of the UR Comm who reviews the case No specific procedures or forms are required Countersignature of the inpatient admitting order is allowed Verbal Order of accepting Attending is acceptable

The Notice Act The Notice of Observation Treatment and Implication for Care Eligibility Act (NOTICE Act)requires hospitals to provide written and oral notice, within 36 hours, to patients who are in observation or other outpatient status for more than 24 hours Passed August 2 nd but they forgot to have the MOON go through the paper work reduction process step so delayed

MOON Basics The MOON is a standardized notice to inform beneficiaries (including Medicare health plan enrollees) that they are an outpatient receiving observation services and are not an inpatient of the hospital or (CAH). The MOON is mandated by the Federal Notice of Observation Treatment and Implication for Care Eligibility Act (NOTICE Act), passed on August 6, 2015. The NOTICE Act requires all hospitals and CAHs to provide written and oral notification under specified guidelines..all hospitals and critical access hospitals (CAHs) are required to provide the MOON beginning no later than March 8, 2017.

MOON Process When delivering the MOON, hospitals and CAHs are required to explain the notice and its content, document that an oral explanation was provided and answer all beneficiary questions to the best of their ability. Signature of Patient or Representative: Have the patient or representative sign the notice to indicate that he or she has received it and understands its contents. If a representative s signature is not legible, print the representative s name by the signature. Date/Time: Have the patient or representative place the date and time that he or she signed the notice.

CMS Sample MOON

Contact Information Michael A. Granovsky, MD CPC FACEP President of LogixHealth www.logixhealth.com mgranovsky@logixhealth.com