EXPERIENCE OF NH HOSPITALS: FALLS DATA NH FALLS RISK REDUCTION TASK FORCE ANNUAL DATA MEETING MARCH 7, 2017 PRESENTED BY: ANNE DIEFENDORF FOUNDATION

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EXPERIENCE OF NH HOSPITALS: FALLS DATA NH FALLS RISK REDUCTION TASK FORCE ANNUAL DATA MEETING MARCH 7, 2017 PRESENTED BY: ANNE DIEFENDORF FOUNDATION FOR HEALTHY COMMUNITIES

Objectives Review 2015 NH Adverse Event Report Key Findings, RCA and CAP activities Provide data from Partnership for Patients Falls with injury

State of New Hampshire ADVERSE EVENT REPORTING 2015 REPORT Provided by New Hampshire Department of Health and Human Services Office of Operations Support Bureau of Licensing & Certification

NQF SRE 4. CARE MANAGEMENT EVENTS 4E. Patient death or serious injury associated with a fall while being cared for in a healthcare setting (updated) Applicable in: hospitals, outpatient/office-based surgery centers, ambulatory practice settings/office-based practices, long-term care/skilled nursing facilities

Contributing Factors: Advanced age of hospitalized patients Physical challenges with mobility and oxygenation impairments History of falls in the past several months prior to admission Adults who fall while walking to bathroom may not call the nurse because: They don t remember to call the nurse They are adults who have independently toileted themselves up until recently Since men void while standing they can experience a sudden decrease in blood pressure when standing which may lead to disorientation Patients admitted to hospitals are much more ill and present with complicated care issues Medical conditions may impact mobility such as impaired blood flow to lower legs Medications may interfere with mobility and judgment, such as post-operative pain medications History of Substance abuse - alcohol or non-prescribed medications - many may have self- medicated in lieu of seeking medical help or because medical support was too expensive

Strategies in place in NH hospitals include but are not limited to: Focus on patient rounding to see and determine the safety and comfort of patients at least every hour Completion of a Fall Risk Assessment upon admission, updated every shift and re-evaluated after every fall Staff debriefing (discussion) after every fall to determine contributing factors and how events occurred in an attempt to learn how to better provide the patient care to prevent further falls Dedicated resources to a sitter program to provide human companionship and help alert nurses in a timely manner when a patient is trying to move creating a fall risk Use of family visitors to help keep patients calm and alert staff of activity that may be a falls risk Use of motion sensors - pads and alarms activated by patient movement that alert staff to movement Fall Prevention Teams interdisciplinary team to review and discuss ways to prevent falls and reduce injury Gait Belts Used to help maintain balance and give staff more control if patient demonstrates weakness while walking to help lower patients to the floor instead of patients falling to the floor

Plan Moving Forward: Link specific interventions to prevent a fall to the fall risk assessment score Staff education refresher on fall prevention including the intent of assessment and making changes in interventions as needed to address the changing fall risk of the patient Expand the act of purposeful rounding to include toileting at least hourly. Current standard is to ask the patient but in high risk cases we may need to trial a new standard of actually taking patients to the bathroom Revitalize fall prevention teams, rotating new staff and clinicians into committees for a fresh approach in reviewing the events Re-evaluate and improve use of sitter programs and incorporate patient family engagement in the process Expand risk assessments upon hospital admission to include a history of falls at home as well as assessing for signs of falls such as bruising

Foundation for Healthy Communities NH Partnership for Patients Hospital Improvement & Innovation Network (HIIN) 2.0 Our charge is clear: reduce all cause harm by 20% and readmissions by 20% by September 2018.

Falls With Injury (minor or greater) All documented patient falls with an injury level of minor or greater Numerator: Patient falls with minor or greater injury Denominator: Patient days # NH Hospitals Reporting: 26

National Database of Nursing Quality Indicators (NDNQI ) Definitions None patient had no injuries (no signs or symptoms) resulting from the fall, if an x- ray, CT scan or other post fall evaluation results in a finding of no injury Minor resulted in application of a dressing, ice, cleaning of a wound, limb elevation, topical medication, bruise or abrasion Moderate resulted in suturing, application of steristrips/skin glue, splinting or muscle/joint strain Major resulted in surgery, casting, traction, required consultation for neurological (basilar skull fracture, small subdural hematoma) or internal injury (rib fracture, small liver laceration) or patients with coagulopathy who receive blood products as a result of the fall Death the patient died as a result of injuries sustained from the fall (not from physiologic events causing the fall)

Falls with Injury Timeframe Num. Den. NH Rate # NH Hosp. Reporting HEN Rate # HEN Reporting Baseline 249 407,645 0.61 26 0.6 1,345 Oct-15 25 43,014 0.58 26 0.6 1,325 Nov-15 23 40,287 0.57 25 0.6 1,326 Dec-15 37 54,746 0.68 26 0.6 1,334 Jan-16 27 43,277 0.62 25 0.6 1,329 Feb-16 22 41,100 0.54 25 0.6 1,321 Mar-16 27 57,475 0.47 26 0.6 1,320 Apr-16 19 42,090 0.45 25 0.6 1,301 May-16 25 41,210 0.61 25 0.6 1,293 Jun-16 29 52,592 0.55 25 0.6 1,212

Proposed Statewide Education Focus Subject Matter Experts completing hospital visits Jackie Conrad Cottage and APD 12/8 Peer to Peer Sharing NH Activity Attention to mobility in acute care setting Role of Pharmacist: Acute Care participation in post fall huddles Community retail pharmacy review of meds. & fall risk Falls Clinic Pharmacy review of medication lists Community based programs MOB & Tia Chi Quan grant update ED setting high risk patients & referral to PT The Fall Experience from a patient / family perspective The UP Campaign

#2 Early Progressive Mobility Falls HAPU Delirium CAUTI VAE VTE Readmissions G E T U P 15

Pathophysiological Changes Within 24 Hours of Bed Rest 16

Cumulative Impact on Quality of Life New Walking Dependence occurs in 16-59 percent in older hospitalized patients (Hirsh 1990, Lazarus 1991, Mahoney 1998) 65 percent of patients had a significant functional mobility decline by day two (Hirsh 1990) 27 percent still dependent in walking three months post discharge (Mahoney 1998) 17

It s Simple If they came in walking, keep them walking. 18