MN E-HEALTH REPORT: 2011 Minnesota Clinical Laboratory Survey of Readiness and Needs for Electronic Health Information Exchange

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MN E-HEALTH REPORT: 2011 Minnesota Clinical Laboratory Survey of Readiness and Needs for Electronic Health Information Exchange December 2011

Introduction Electronic health records (EHRs) and other health information technology (HIT) are essential to improving the affordability, accessibility, and quality of health care and support healthier communities. The Minnesota Department of Health (MDH), in partnership with the Minnesota e-health Initiative, is responsible for assessing e-health in a variety of settings. This vital information is needed to: MEASURE Minnesota status on achieving state and national goals to accelerate adoption and use of electronic health records and other HIT and to achieve interoperability of health information; IDENTIFY gaps and barriers to enable effective strategies and efficient use of resources; and Help INFORM programs and decisions at the local, state and federal levels of government and support community collaborative efforts. CONTENTS Characteristics.. 4 Adoption...7 Exchange. 13 MN Reportable Lab Results 22 Challenges..26 Workforce Needs..27 Appendix....28 Methods, Acknowledgements, Definitions, & Resources CONTACT Kari Guida, MPH HIT Assessment Coordinator Office of HIT Minnesota Department of Health kari.guida@state.mn.us 2

Highlights This is a comprehensive summary of 137 Minnesota clinical laboratories which includes the status, gaps, and barriers and the use of a laboratory information system (LIS) for exchange of standards-based electronic orders and results delivery for 2010. The electronic exchange of structured lab orders and results is essential to achieve the benefits for EHRs and HIT. HIGHLIGHTS INCLUDE: 97% of the laboratories have an LIS (pg. 7) and 94% of these laboratories use a commercial LIS (pg. 9) 66% are able to use HL7 messaging standard with v2.3.1 being the most used version (pg. 15) 4% are known to use both LOINC and SNOMED in exchange of lab reports (pg. 20). Within the next 3 years, 63% plan to use LOINC while plan to use SNOMED (pg.21) 13% use electronic methods to send reportable lab results to MDH (pg. 24). Workforce and services to help map local codes or text to standard codes are in the greatest need (pg. 27). Highlights Despite a 97% adoption rate of LIS and 66% of labs with ability to use HL7, there remains a huge gap on the use of LOINC and SNOMED codes in exchange of lab reports with limited plan for adoption and use of these standards. 3

MN Clinical Labs Survey Participants (N=151) Number Have Labs Hospitals with clinical lab onsite 126 Large clinic lab 5 Public health lab 1 Reference lab 5 Characteristics Facilities Number Responded 151 Have labs 137 Without labs 14 Analysis of this survey is based on 137 clinical laboratories. Without Labs Hospitals with no clinical lab onsite (exclude from the analysis) 14 Total 151 4

MN Clinical Labs Affiliation with a Health System (N=137) Characteristics 6 4 42% (57) 58% (80) Fifty-eight percent of the clinical laboratories (80) are part of a health system. Forty-nine of those are part of five health systems: Mayo (13) Sanford (12) Allina (10) Fairview (8) Essentia (6) Not Part of a Health System Part of a Health System Affiliation 5

The Number of Billable Tests by MN Clinical Labs in 2010 (N=135 * ) Characteristics 5 4 3 38% (51) 4 (54) Non-critical access hospital labs Critical access hospital labs Ten percent of the clinical laboratories (13) performed one million or more billable tests in 2010. Seventy-eight percent of the laboratories (105) performed 500,000 or less of billable tests. 13% (17) 1 1 (13) Less than 100,000 100,000 499,999 500,000 999,999 1,000,000 or more Critical access hospital labs account for 68% of all the labs with <500,000 tests. Number of Billable Tests *3 hospital laboratories reported a combined number of billable tests 6

LIS Adoption Rate of MN Clinical Labs (N=137) 7 6 5 4 3 1 69% (95) Installed and in use for >9 of lab units 27% (37) Use hospital information system as LIS 1% (1) Installed and in use for some of lab units LIS Adoption 2% (3) No LIS, but consider purchasing next year 1% (1) No LIS and no purchasing one next year Adoption Three percent (4) of the clinical laboratories have no laboratory information system (LIS). Definition A computerized clinical laboratory information system (LIS) is a software system used in a clinical laboratory to computerize laboratory business processes such as test processing, test scheduling, specimen and sample tracking, inventory control, reporting, quality control and quality assurance management, and statistical analysis and surveillance. 7

The Year MN Clinical Labs Started Using Their Current LIS (N=133) Adoption 6 5 4 3 53% (71) Fifty-three percent of the clinical laboratories (71) have started using their current laboratory information system (LIS) since 2003 or earlier. 14% (18) 15% (20) 1 1 (13) 8% (11) 2003 or earlier 2004-2005 2006-2007 2008-2009 2010-2011 Year Note: 4 laboratories with no LIS were excluded from the total number (N). 8

Type of the LIS Used by MN Clinical Labs (N=133) Adoption 10 8 6 4 94% (125) Ninety-four percent of the clinical laboratories (125) use a commercial laboratory information system (LIS). Commercial 6% (8) Home-grown/ Home-modified Type of LIS 9

Top LIS Vendors Used by MN Clinical Labs (N=125) Vendor Name Percent & Number MEDITECH 22% (28) Sunquest 14% (17) GE Healthcare 11% (14) Adoption The most common LIS vendors are: MEDITECH Sunquest GE Healthcare Healthland Cerner Healthland 11% (14) Cerner 1 (13) Others 31% (39) Total 10 (125) 10

Number of MN Clinical Labs Planning to Upgrade or Change to another LIS in 2011 (N=133) Adoption 8 6 4 24% (32) 76% (101) About a quarter of the clinical laboratories (32) plan to upgrade or change to another LIS in 2011. Yes No Planning to Upgrade or Change LIS 11

MN Clinical Labs with a Plan to Upgrade or Change to another LIS by Year Started Using the LIS (N=32) Adoption with a Plan to Upgrade/Switch LIS in 2011 8 7 6 5 4 3 75% (24) Seventy-five percent of the clinical laboratories (24) with a plan to upgrade or change to another laboratory information system (LIS) in 2011 have used their current LIS since 2003 or earlier. 1 6% (2) 3% (1) 9% (3) 6% (2) 2003 or earlier 2004-2005 2006-2007 2008-2009 2010-2011 Year Started Using the Current LIS 12

Transport Method Most Used by Each MN Clinical Lab to Receive Test Orders in 2010 (N=134 * ) Exchange 8 6 4 7 (94) 24% (32) Electronic method was the most used transport method (7, 94 labs) to receive test orders in 2010. 6% (8) Electronic Paper No Most Used/ Don't Know Transport Method the method that a laboratory used the most and this method must be used more than 5 of the time. *5 laboratories did not use any method more than 5 of the time (no most used) and 3 missing/don t know 13

Transport Method Most Used by Each MN Clinical Lab to Send Lab Results in 2010 (N=134 * ) Exchange 7 6 5 4 3 68% (91) Electronic methods were the most used transport method (74%, 99 labs) to send lab results in 2010. 1 6% (8) 1 (13) 7% (9) 9% (12) Auto upload into EHR Electronic File Transfer Fax Internal Hand Delivery Paper Transport Method 1% (1) Postal / Courier No Most Used/ Don't Know Auto upload into EHR = Automatically upload of lab results into providers Electronic Health Record (EHR) systems the method that a laboratory used the most and this method must be used more than 5 of the time. *11 laboratories did not use any method more than 5 of the time (no most used) and 1 missing/don t know 14

MN Clinical Labs Ability to Send Lab Reports Electronically using HL7 (N=133) Exchange Two-third (88) of the clinical laboratories are able to send lab reports electronically using HL7 with v2.3.1 being the most used version. 15

Plans to Use HL7 to Send Lab Reports for MN Clinical Labs Not Using HL7 (N=45) Exchange 6 4 18% (8) 22% (10) 56% (25) Of the 45 clinical laboratories not using HL7 to send lab reports, 4 of these laboratories (18) plan to use HL7 within the next 3 years. 4% (2) Within the next year Within 2-3 years Not within the next 3 years Plans to Use HL7 Missing 16

Plans to Upgrade HL7 for MN Clinical Labs Not Using v2.5.1 (N=75) Exchange 8 6 4 71% (53) Of the clinical laboratories not using HL7 v2.5.1, 23% (17) plan to upgrade to HL7 v2.5.1. 23% (17) 7% (5) Yes No Missing Plan to upgrade to HL7 v2.5.1 17

Codes Most Used by Each MN Clinical Lab to Store and Send Test Names in 2010 (N=134 * ) Exchange 5 4 3 43% (57) 38% (51) 22% (30) 24% (32) Stored Sent 34% (45) 27% (36) LOINC codes were the least used coding for test names. About onethirds of the clinical laboratories may not have sufficient knowledge to answer how they store and send test names. 1 6% (8) 4% (5) Local Code Text LOINC Code Missing/Don't know Coding for Test Names the code that a laboratory used the most and this code must be used more than 5 of the time. *2 laboratories used charge codes to store test names and 1 laboratory used charge codes to send test names; 1 laboratory did not use any coding more than 5 of the time (no most used) 18

Codes Most Used by Each MN Clinical Lab to Store and Send Test Results in 2010 (N=134 * ) Exchange 5 4 3 1 38% (51) 36% (48) 25% (33) 26% (35) Stored Sent 37% (49) 36% (48) SNOMED codes were the least used coding for test results. About 37% of the clinical laboratories may not have sufficient knowledge to answer how their laboratory information system (LIS) store/send test results on lab report. 1% (1) 1% (1) Local Code Text SNOMED Code Missing/Don't know Coding for Test Results the code that a laboratory used the most and this code must be used more than 5 of the time. *1 laboratory used CPT codes to store/send test results 19

MN Clinical Labs Using either LOINC or SNOMED Codes on Lab Reports in 2010 (N=134) Exchange 8 6 4 24% (32) 72% (97) For clinical laboratories reporting using either LOINC or SNOMED codes on lab reports, five laboratories (4%) are using both LOINC and SNOMED. Seventytwo percent of the clinical laboratories (97) are not using LOINC or SNOMED. 4% (5) Both LOINC and SNOMED Either LOINC or SNOMED* Neither LOINC nor SNOMED** Use of LOINC and SNOMED *16 laboratories using only LOINC and 16 using only SNOMED; **include missing/don t know 20

MN Clinical Labs Plans to Use LOINC and SNOMED Codes (N=113) Exchange 8 7 6 5 4 3 24% (27) 39% (44) 34% (38) 75% (85) LOINC SNOMED Within the next 3 years, 63% of the clinical laboratories (71) plan to use LOINC while (23) plan to use SNOMED. 16% (18) 1 4% (5) 4% (4) 4% (5) Within the next year Within 2-3 years Not within the next 3 years Plans to Use LOINC and SNOMED Missing 21

Method Used by MN Clinical Labs to Identify Minnesota Reportable Lab Results (N=132) MN Reportable Lab Results 5 4 3 1 11% (15) 42% (56) 42% (56) Eleven percent of the clinical laboratories (15) use fully automated processes to identify Minnesota reportable lab results. For more information on Minnesota reportable lab results go to http://www.health.state.mn.us /divs/idepc/dtopics/reportable /disease.html 4% (5) Fully automated Partially automated Manual only Missing Method 22

Number of Minnesota Reportable Lab Results Identified by MN Clinical Labs in 2010 (N=131 * ) MN Reportable Lab Results 7 6 5 4 3 66% (86) Twelve percent of the clinical laboratories (16) identified 800 or more Minnesota reportable lab results in 2010. Twothirds (86) identified less than 50 in 2010. Of these 86, 73% (63) are critical access hospital labs. 1 11% (15) 5% (7) 2% (3) 12% (16) 4% (4) Less than 50 50 199 200 399 400-799 800 or more Missing Number of Reportable Results *2 hospital laboratories reported a combined number of reportable results 23

Transport Method Most Used by Each MN Clinical Lab to Send Reportable Lab Results to MDH in 2010 (N=132*) MN Reportable Lab Results 4 3 1 8% (11) (26) 8% (11) 33% (44) (26) Thirteen percent of clinical laboratories (18) used electronic methods to send reportable lab results to MDH. 5% (7) 6% (7) Electronic File transfer Web-based Entry to MDH System Fax Phone Postal/Courier Others No Most Used/ Don't Know Electronic Paper Transport Method the method that a laboratory used the most and this method must be used more than 5 of the time. *6 laboratories specified their reference laboratory reported MN reportable lab results on their behalves; 1 laboratory indicated using email; 14 laboratories did not use any method more than 5 of the time (no most used); 12 missing/don t know 24

Transport Mechanisms for MN Clinical Labs Using Electronic File Transfer to Send Reportable Lab Results to MDH (N=24) MN Reportable Lab Results 7 6 5 4 3 63% (15) 33% (8) Of 24 clinical laboratories using electronic file transfer to send reportable lab results to MDH, 63% (15) use PHIN-MS. 1 4% (1) PHIN-MS sftp Don't know Transport Mechanisms PHIN-MS = Public Health Information Network Messaging System sftp = secure File Transfer Protocol 25

Top Challenges to Implementing Standards- Based Electronic Orders and Results Delivery Identified by MN Clinical Labs (N=133*) Exchange Challnges Percent & Number Competing priorities 49% (65) Lack of funding to implement/build/upgrade LIS 32% (43) Lack of access to technical support or expertise 25% (33) Unclear value on investment or return on investment 23% (31) Insufficient information on exchange options available 14% (19) LIS does not support LOINC, SNOMED codes 9% (12) Capabilities of others to receive electronic data unknown or not as proficient as our organization 8% (10) Exchange The most common challenges to standardsbased electronic orders and results delivery are: Competing priorities Lack of funding to implement/build/ upgrade LIS Lack of access to technical support or expertise *4 laboratories did not answer; 10 laboratories had no challenges 26

LIS-Related Workforce Needs of MN Clinical Labs (N=133*) Workforce Needs Workforce and services to map test names and test results to LOINC and SNOMED codes Laboratory persons who bridge knowledge between IT and lab (laboratory informaticians) People to help modernize an LIS to enable standardsbased exchange of electronic orders and results delivery Percent & Number 34% (45) 3 (40) 17% (23) Computer/IT personnel 17% (23) A person to lead the implementation/upgrade of the LIS 14% (19) People to train staff on how to use the LIS 14% (18) People to help design, customize, and/or maintain an LIS for use in our clinical laboratory 12% (16) Workforce Needs Clinical laboratories greatest workforce needs are to have workforce and services to map test names and test results to LOINC and SNOMED codes, and to have laboratory informaticians to bridge knowledge between IT and lab. Twenty-eight laboratories (21%) indicated no workforce needs. *4 laboratories did not answer; 28 laboratories had no workforce needs. 27

Appendix Methods MDH Office of Health Information Technology and MDH Public Health Laboratory (PHL) partnered to develop and implement a survey tool to assess clinical laboratories in Minnesota. An advisory group with 10 members representing laboratory, hospital, epidemiology, and public health from inside and outside MDH was established to provide comments and guidance throughout the study from January October 2011. A clinical laboratory was defined as a facility where moderate or high complexity tests are performed on human specimens for health assessment of a patient. A computerized clinical laboratory information system (LIS) was defined as a software system used in a clinical laboratory to computerize laboratory business processes such as test processing, test scheduling, specimen and sample tracking, inventory control, reporting, quality control and quality assurance management, and statistical analysis and surveillance. 163 facilities selected were all Minnesota licensed hospitals (152), MDH PHL and a large county public health laboratory, reference laboratories (4), and large clinic laboratories (5). Six of these facilities of varying size were subsequently selected to pilot test the survey tool. An invitation email with link to both paper and online surveys was sent to lab directors/managers/ supervisors from the database managed by MDH PHL. Before participants completed the survey online, they were encouraged to print the survey, review the content, and consult with IT staff or software vendor regarding some of the technical questions. The survey was administered online during May to August 2011. Four follow-up emails sent approximately every two weeks as well as phone calls were used as methods to increase the response rate. 28

Appendix Methods (cont.) 2011 Minnesota Clinical Laboratory Survey Response Rate Number of Facilities Number of Respondents Response Rate 163 151 93% Fourteen hospitals including all nine community behavioral health hospitals responded that they did not have a clinical laboratory onsite and were excluded from the analysis. The analysis was based on 137 clinical laboratories. Three of these laboratories completed only a lab characteristic section while one completed all except for sections of Minnesota reportable lab results, challenges, and workforce needs. Definition of most used methods and most used codes for each MN clinical lab (pages# 13, 14, 18, 19, and 24) was defined as the method that a laboratory used the most and this method must be used more than 5 of the time. Classification of questions related to transport methods and coding standards used by each MN clinical lab In these questions, laboratories were asked to specify a proportion used by each method or each coding standard. A proportion was categorized by None < 1 10 29% 30 49% 50 69% 70 89% 9 Proportions of all the methods or coding standards used should add up to around 10. Laboratories that the proportions added up to less than 7 were classified as missing/don t know. 29

Appendix Acknowledgements The author wishes to acknowledge: Advisory Group Members Patricia Bertschinger Kathy Como-Sabetti Donald Connelly Kathy Hansen Lisa Haugen Anne Schloegel Asa Schmit Mark Sonneborn Tamara Winden Patina Zarcone-Gagne Project Team Members Jennifer Adams Chris Brueske Kari Guida Vipat Kuruchittham * Martin LaVenture Paulette Schlichter Paula (Snippes) Vagnone Carrie Wolf Matthew Zerby *Vipat (Pat) Kuruchittham was a lead on this survey of clinical laboratories. He was the first CDC Public Health Informatics Field Fellow assigned to the Office of Health Information Technology, Minnesota Department of Health, from December 2011 2012. 30

Appendix Definitions, Resources Terms used in the report are defined in the e-health glossary found at: www.health.state.mn.us/e-health/glossary.html More information on e-health assessment and activities in Minnesota can be found at: www.health.state.mn.us/e-health/assessment.html 31