california C A LIFORNIA HEALTHCARE FOUNDATION Health Care Almanac Financial Health of Community Clinics

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california Health Care Almanac C A LIFORNIA HEALTHCARE FOUNDATION Financial Health of Community Clinics March 2009

Introduction Community clinics are a vital part of California s health care safety net especially for the state s growing populations of uninsured and low-income consumers. These nonprofit primary care centers, which serve the state s neediest people, include: Federally Qualified Health Centers* (FQHCs); nonprofit Rural Health Clinics (RHCs); free clinics; and other licensed safety-net centers such as family planning and school-based clinics. In a period of economic distress for many Californians, the financial viability of community clinics is particularly important. This snapshot captures key measures of clinics financial health from 2003 to. It is based on a 2009 report prepared by Capital Link in collaboration with the California HealthCare Foundation. Key findings include: Spurred in part by federal grants, California s community clinics have grown significantly in terms of the number of clinics, patient visits, revenues, and expenses. By there were 762 clinic sites, up from 596 in 2003. A growing proportion of California s uninsured and low-income populations are using community clinics. By, over half of Californians with income below the federal poverty level were served at clinics. About two-thirds of clinic revenues come from patient services, which increased 43 percent from 2003 to faster than other revenue streams. Clinics are heavily dependent on Medi-Cal programs, which provide almost 70 percent of revenues from patient services, and the proportion is growing; any change in Medi-Cal reimbursement or eligibility would have a major impact on clinics and patients. Larger clinics, in general, perform better financially than smaller ones, although some small clinics also perform well. Although one-fourth of clinics have a strong bottom line, most operate at or under breakeven, and these figures are worsening. California s fiscal crisis is a threat to clinics due to possible state-funded health program cutbacks as well as to a decrease in the availability of loan capital for nonprofit enterprises with low margins. Overview contents Clinic Organizations, Sites, and Patients....... 3 Patients, Encounters, and Revenue... 4 Growth in Community Clinic Sites, by Type... 5 Geographic Distribution of Clinic Sites... 6 Uninsured Californians Served by Clinics... 7 Low-Income Californians Served by Clinics Patients Below 100 Percent FPL............. 8 Patients Below 200 Percent FPL............. 9 Operating Revenue Mix and Annual Growth. 10 Net Patient Revenue, by Payer............... 11 Grants and Contracts Revenue, by Payer... 12 Clinic Operating Revenue Mix, by Source.... 13 Clinic Operating Margin California vs. U.S....14 Distribution...15 by Clinic Size...16 by Annual Total Revenue, Small Clinics... 17 Primary Care Providers and Other Personnel. 18 Clinic Days Cash on Hand, California vs. U.S... 19 Clinic Leverage, California vs. U.S............. 20 Data Resources............................. 21 *FQHCs include Section 330 health centers, which receive federal grants to help cover the costs of providing care to those who cannot afford to pay, as well as look-alikes, which do not receive these grants but are eligible for cost-based Medicare and Medi-Cal reimbursement. The full report, : A Financial Profile, can be downloaded at www.caplink.org/mainnews2.html. 2009 California HealthCare Foundation 2

Clinic Organizations, Sites, and Patients, 2003 Clinic organizations increased 13 percent from Clinic Organizations Clinic Sites Total Patients (in millions) 2003 to, while the 2.9 596 3.0 633 3.4 690 3.7 762 number of sites rose 28 percent from less than 600 to more than 750. Increased federal funding spurred FQHCs to expand to new sites. Almost 3.7 million patients 234 238 250 264 were seen in, compared to 2.9 million in 2003. 2003 2004 2005 Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 3

Patients, Encounters, and Revenue, 2003 Patient visits rose from Total Patients (in millions) Total Encounters (in millions) Total Revenue (in billions) 8.9 million in 2003 to 11.4 million in a 28 percent rise. $1.3 8.9 $1.4 9.7 $1.5 10.5 $1.7 11.4 Total clinic revenue grew 35 percent over that period to over $1.7 billion. 2.9 3.0 3.4 3.7 2003 2004 2005 Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 4

Growth in Community Clinic Sites, by Type, 2003 Federally Qualified Health FQHC FQHC Look-Alike Other Centers and FQHC look-alikes represented 457 86 percent of total clinic 407 56 site growth from 2003 315 38 277 281 364 47 317 269 57 350 283 401 305 to. 2003 2004 2005 Notes: FQHC Section 330 clinics receive federal grants to help cover the costs of providing care to those who cannot afford to pay. Look-alikes do not receive these grants but are eligible for cost-based Medicare and Medi-Cal reimbursement. Other includes nonprofit Rural Health Clinics; free clinics; and other licensed safety-net clinics, including family planning and school-based. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 5

Geographic Distribution of Community Clinic Sites, Clinics are located throughout the state, but are Number of Clinic Sites None 21 to 100 1 to 5 More than 100* 6 to 20 more concentrated around dense population centers. Clinics are also somewhat concentrated in rural areas of Northern California. *Los Angeles County had 172 clinic sites in. Source: OSHPD, ; Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 6

Uninsured Californians Served by Clinics, 2003 California s uninsured in millions population grew 7 percent 6.32 0.84 (13%) 5.48 (87%) 6.44 0.83 (13%) 5.60 (87%) 6.76 0.91 (13%) 5.85 (87%) 6.79 1.0 (15%) 5.79 (85%) Community Clinic Patients (self-pay/sliding fee/free care) Uninsured Not Served at Clinics from 2003 to. In, clinics served almost 15 percent of this population, a rise of 18.5 percent over the period. Nevertheless, 85 percent of uninsured Californians were not served at a clinic. 2003 2004 2005 Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 7

Low-Income Californians Served by Clinics, Patients Below 100 Percent of FPL, 2003 The share of low-income in millions 4.63 1.79 (39%) 4.72 1.98 (42%) 4.72 2.14 (45%) 4.43 2.34 (53%) Community Clinic Patients (self-pay/sliding fee/free care) Low-Income Not Served at Clinics Californians using clinics is growing. In, clinics served 53 percent of those living below 100 percent the federal poverty level, up from 39 percent in 2003. 2.84 (61%) 2.75 (58%) 2.58 (55%) 2.09 (47%) 2003 2004 2005 Note: FPL stands for federal poverty level. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 8

Low-Income Californians Served by Clinics, Patients Below 200 Percent of FPL, 2003 Twenty-six percent of in millions 0001 000 10.84 2.36 (22%) 8.49 (78%) 12.19 2.52 (21%) 9.67 (79%) 11.69 2.84 (24%) 8.85 (76%) 11.84 3.07 (26%) 8.77 (74%) Community Clinic Patients (self-pay/sliding fee/free care) Low-Income Not Served at Clinics Californians living below 200 percent of the FPL were served by a clinic in. 000 000 000 2003 2004 2005 Note: FPL stands for federal poverty level. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 9

Clinic Operating Revenue Mix and Annual Growth, 2003 Operating revenue grew in billions 5 1.274.173 0.300.801 1.390.125.326.939 1.511.135.373 1.003 1.725.172.404 1.149 Other Operating Revenue* Grants/Contract Revenue Net Patient Service Revenue 35 percent from 2003 to, to $1.7 billion. In, two-thirds of revenue came from patient services, on average, and one-fourth from grants and contracts. Patient service revenue increased 43 percent from 5 2003 to, faster than other revenue streams. 0 2003 2004 2005 *Includes contributions/fundraising. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 10

Net Patient Revenue, by Payer, 2003 and 2003 TOTAL: $800,910,769 Self-Pay/Sliding Fee/Free Care TOTAL: $1,148,793,912 The Medi-Cal portion of net patient revenue grew from 48 percent in 2003 to 55 percent in. Altogether, Medi-Cal and Private 6% 6% Private 6% 6% Medi-Cal episodic care programs provided All Others 16% Medicare 10% Medi-Cal Episodic 15% Medi-Cal 48% All Others 9% Medicare 10% Medi-Cal Episodic 14% Medi-Cal 55% 69 percent of patient revenues in about $787 million. Notes: Medicare, Medi-Cal, and All Others include managed care. Medi-Cal Episodic refers to care programs for certain cancers, children s health, and family planning services. Self-Pay/Sliding Fee/Free Care includes uninsured patients. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 11

Grants and Contracts Revenue, by Payer, 2003 and Local 2003 TOTAL: $300,279,435 Local TOTAL: $403,658,015 Although federal funding increased overall, it decreased as a share of grants and contracts revenue from 2003 to. 5% 3% County 16% County (Other) 14% County (L.A. Partnership) 9% State Federal 14% 65% State (Other) 9% Federal 59% State (EAPC) 6% Notes: The increase in county revenue was mainly due to the L.A. Partnership. EAPC refers to the Expanded Access to Primary Care program. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 12

Clinic Operating Revenue Mix, by Source, In, two-thirds of clinic revenue Percent of Total Net Patient Service Revenue $1,148,793,912 66.6% Medicare* $114,607,239 6.6% Medi-Cal $786,724,225 45.6% Private Insurance $70,924,055 4.1% Self-Pay, Sliding Fee, Free Care $69,161,279 4.0% All Others $107,377,114 6.2% Grants and Contract Revenue $403,658,015 23.4% Federal Funds $236,880,815 13.7% State Programs $62,390,615 3.6% County and Local Programs $104,386,585 6.1% Contributions / Fundraising $126,886,386 7.4% Other Operating Revenue $45,323,486 2.6% revenue came from patient services, and almost half from Medi-Cal programs. Grants and contracts provided close to one-fourth of revenue. Only 8.1 percent of revenue came from private insurance, self-pay, or sliding fee payment. Total $1,724,661,799 100.0% *Including fee-for-service and managed care. Including fee-for-service, managed care, and episodic care programs. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 13

Clinic Operating Margin, California vs. U.S., 2003 10% 8% 6% California 75th Percentile (All national data shown as dotted lines.) The financial performance of California community clinics is wide-ranging. About one-fourth are able to generate strong margins in any given year. 4% 2% 0% 2% California Median California 25th Percentile However, the bottom fourth of California clinics operate at a minus 2 percent or greater loss slightly worse than nationally. 4% FY03 FY04 FY05 FY06 Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 14

Clinic Operating Margin Distribution, 2003 Operating margins dwindled 0 37% 36% 32% 32% Above 4.0% 0.1% to 4.0% 4.0% to 0.0% Below 4.0% between 2003 and. Although 54 percent of clinics operated above breakeven in, 0 27 percent had margins 0 22% 21% 26% 22% below minus 4 percent. Even for clinics above 0 16% 19% 17% 19% breakeven, many have small margins. 0 27% 23% 26% 27% 2003 2004 2005 Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 15

Operating Margin, by Clinic Size, 2003 On an operating margin 6% 5% 4% Large basis, large clinics generally perform better than medium-size ones, which do better, on average, than small ones. 3% 2% Medium 1% 0% Small 1% FY03 FY04 FY05 FY06 Note: Small clinic is defined by revenue of less than $5 million; medium is $5 to $15 million; large is more than $15 million. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 16

Operating Margin, by Annual Total Revenue, Small Clinics, 2003 Among small clinics, 10% 8% 6% 4% 2% 75th Percentile the top 25 percent generated healthy operating margins of over 7 percent down from over 9 percent in 2003. 0% 2% Median 4% 6% 8% 25th Percentile 10% FY03 FY04 FY05 FY06 Note: Small clinic is defined by revenue of less than $5 million. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 17

Clinic Primary Care Providers and Other Personnel, 2005 PCP* FTEs Other FTEs Total FTEs From 2005 to, support personnel grew 22 percent, while primary care providers increased only 11 percent. 15,440 This could suggest that 9,719 12,948 11,862 clinics have difficulty recruiting and retaining PCPs or that they are offering more support services. 3,229 3,578 2005 Note: OSHPD did not capture complete data on support and total full-time equivalents (FTEs) until 2005. *PCP includes: physicians, physician assistants, family nurse practitioners, certified nurse midwives, visiting nurses, dentists, psychiatrists, clinical psychologists, licensed clinical social workers and other providers billable to Medi-Cal. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 18

Clinic Days Cash on Hand, California vs. U.S., 2003 120 100 California 75th Percentile (All national data shown as dotted lines.) The median California clinic had 47 days cash on hand in higher than the national median of 38 days cash. 80 60 40 20 California Median California 25th Percentile However the bottom 25 percent had less than 30 days of cash, which makes them vulnerable to any change in revenue flow. 0 FY03 FY04 FY05 FY06 Note: Days cash on hand means the number of days of operating expenses (less depreciation) that can be met with available cash and liquid investments if no additional revenue were received. For efficient operation, it is generally recommended that clinics have at least 30 to 45 days of cash on hand. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 19

Clinic Leverage, California vs. U.S., 2003 The majority of clinics 1.2 1.0 operate with very low leverage, which means they have little debt relative to their net assets. 0.8 0.6 0.4 0.2 California 75th Percentile (All national data shown as dotted lines.) California Median California 25th Percentile This may indicate that clinics have not invested heavily in buildings and equipment, or that clinics have mainly used grants to fund capital projects. 0.0 FY03 FY04 FY05 FY06 Note: Leverage ratio measures a clinic s total liabilities in relation to its net assets. It is generally recommended that the ratio not exceed 2.5 to 1. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 20

Data Resources Authors: Falayi Adu, Jonathan Chapman, Allison Coleman, Amy Harbaugh, Joe McKelvey, and Tony Skapinsky, Capital Link. The results and analysis in this report are based on two major data sources: California s Office of Statewide Health Planning and Development (OSHPD), and the Internal Revenue Service (IRS) Form 990 data. The national health center financial trend data comes from Capital Link s database of audited financial statements, mostly consisting of data from FQHCs. All licensed health care clinics in California are required to submit an annual report to OSHPD that includes financial, utilization, and patient demographic information. The reporting period covers one calendar year (January to December). Licensed primary care clinics include: Give Us Your Feedback Was the information provided in this report of value? Are there additional kinds of information or data you would like to see included in future reports of this type? Is there other research in this subject area you would like to see? We would like to know. Please click here to give us your feedback. Thank you. Federally Qualified Health Centers (FQHCs), including Section 330 health centers and look-alikes ; Nonprofit Rural Health Clinics (RHCs); Free clinics; and Other licensed safety-net clinics, including family planning and school-based clinics, that provided significant medical or dental services according to criteria developed by the California Primary Care Association. for more information California HealthCare Foundation 1438 Webster Street, Suite 400 Oakland, CA 94612 C A LIFORNIA HEALTHCARE FOUNDATION 510.238.1040 www.chcf.org For more information, download the report at www.caplink.org/mainnews2.html. Source: Capital Link, A Financial Profile, 2009 2009 California HealthCare Foundation 21