I hope this list, while far from comprehensive, provides some food for thought on how you can increase the value of your WAHQ membership.

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WAHQ WISCONSIN ASSOCIATION FOR HEALTHCARE QUALITY News & Views President s Corner WAHQ President Save the Date: WAHQ Spring Conference Friday, March 7, 2014 at the Glacier Canyon in the Wisconsin Dells. Matt Wahoske Hello, I hope you have been drinking in the great summer that we ve been enjoying. As we begin the transition to fall, I wanted to share my thoughts on ways to get the full value of your WAHQ membership. Your active membership in a state professional quality association is critical, in this era of rapid healthcare change. Thank you for renewing your WAHQ membership, it is the first step in securing success for your future The next step is to participate in the organization. This action takes a little more effort, but the personal and professional rewards are great: Here are a few ways you can grow your Quality and Safety knowledge and skills. Attend the Annual Conference and you ll benefit your career in several ways. You ll keep current on healthcare quality trends, taking new ideas and strategies that you can apply at your place of work. Great leaders are continuous learners and the conference is a cost-effective way to achieve learning. Network with conference attendees and, you will also develop a network of other Wisconsin healthcare quality professionals that will serve as a sounding board to share success and challenges. Volunteer for the program committee and you ll accrue a multitude of benefits. First and foremost, you meet some great people on the committee. You will develop constructive relationships which can help you on a professional and personal level. You ll also keep current on emerging issues and get the opportunity to work with industry leaders as the committee identifies potential speakers for the conference. You ll also get the pportunity to sharpen your project management skills. Write an article for the newsletter and you ll expand your professional profile. It s a great way to not only assist your peers, but can allow you to demonstrate your expertise far beyond the borders of Wisconsin. The WAHQ newsletter is available to everyone who visits our website. Share a newsletter article with a colleague and discuss the how it will impact you. You ll strengthen your professional network, help develop a culture of inquiry and gain a new perspective on an emerging issue. Display a story board at the annual conference and you ll expand your professional profile as you demonstrate your quality expertise. Exceptional leaders are forward thinking and a story board is a terrific way to exhibit this trait. I hope this list, while far from comprehensive, provides some food for thought on how you can increase the value of your WAHQ membership. In March, WAHQ hosted another great spring conference. Our speakers covered topics that were both timely and relevant. I want to thank program chair Gail Weitor and her committee members for their. dedication to develop a conference agenda that drew the largest attendance in recent memory. Gail and her team are hard at work to see if they can raise the bar even higher for the 2014 Conference. Save the date, Friday, March 7, 2014 so you can attend the conference at the Glacier Canyon in the Wisconsin Dells. Your board is continuing to work on our strategic plan. We look forward to sharing the details of the plan with you over the coming months. Our Organization is also co-sponsoring a CPHQ study session with MetaStar on November 4 th and 5 th. We hope you can take advantage of this great educational opportunity. See page 3 for more details. This year the NAHQ national education conference is in Louisville, KY on October 6 th through the 9 th. As always, WAHQ should have a nice complement of attendees. I look forward to spending time with our state members. It is always a great opportunity for networking with other Quality and Safety leaders. Fall 2013 Pg 1 President Message Pg 2 Southeastern Regional News Treasurer s Report Pg 3 Quality & ICD 10 Coding Pg 4 Strategic Planning Update Pg 5 Membership Application Pg 6 WAHQ Board Contact Information/NAHQ Meeting 1

Southeastern Regional News By Therese (Tracy) Dodd BA, MBA, RN, CPHQ, SE Regional Representative This year, in addition to the Spring Conference, WAHQ was pleased to also offer a Regional Educational Conference and Networking on Monday, May 13, at the Oakwood Center in Wauwatosa. Ray Riska presented on "The 5 W's and the How of Value Based Purchasing". Attendees representing a variety of venues including acute care and integrated health systems, critical access hospitals, health care plans, Veterans Affairs, and Metastar traveled from around the state for this occasion. In addition to the option for WAHQ members to earn 1.0 NAHQ-approved CPHQ CEU, attendees had the opportunity to network and engage in discussion on the topic with colleagues from not only the Southeast Region but those who had traveled in from the South Central and North East Regions as well. Some common themes during the discussion following Ray s presentation included: Keeping current with the rapid CMS changes to requirements, definitions and programs Managing commercial payer requests for information Expanding beyond focused procedure definitions, e.g. Surgical Care improvement Project (SCIP), to a larger scope Training a new generation of health care professional who may be more comfortable with online learning and texting than with formal in-person classroom education The presentation has been made available, with and without audio, along with a link to an evaluation survey on the WAHQ website (http://www.wahq.org/conf/2013/regionalspringconf_reg.asp) for those who were unable to attend. This activity has been submitted to the National Association of Health Care Quality for 1.0 CPHQ CE credit which will be offered free to WAHQ members after completion and submission of a post-session evaluation up until one year after the original presentation date. Ray Riska is a nurse with the Joint Quality Office at the Froedtert and The Medical College of Wisconsin. Visit our WAHQ Website Looking for the latest WAHQ news? You can visit our Web site at www.wahq.org for the latest information on healthcare activities at home and around the country. We are fortunate to have the expertise of MetaStar to guide us in the development of our Web page. This avenue of networking would not be possible without Metastar s technical and financial support. Special thanks to Rich Chapman, webmaster, Metastar Inc. CPHQ Exam Study & Review Session November 4 th & 5 th 2013 Stevens Point, Wisconsin - Holiday Inn Hotel & Convention Center Study for the CPHQ Exam or earn CPHQ credits for a comprehensive overview of the CPHQ content outline This 1.5 day session will be presented by a national speaker, Susan Mellott, PhD, RN, CPHQ, FNAHQ Over the past thirty years Dr. Mellott has focused on healthcare quality in multiple settings including hospitals, long term care centers, home health settings, clinics, and networks. She has had practical experience in all areas of CPHQ exam content. Currently, Dr. Mellott is the President, CEO of Mellott & Associates, providing consulting services. She has been a Fellow of the National Association of Healthcare Quality since 1999. Dr Mellott has numerous publications and addresses groups around the country regarding healthcare quality and performance improvement. For more information contact Mick Zellner at 608-441-8243 or www.metastar.com Treasurer s Report Submitted by Timothy Kamps, Treasurer August 07, 2013 ACCOUNT BALANCES Checking $ 29,204.28 Savings $ 20,470.76 Annuity $ 6,202.47 Interest $116.43 Total Assets $55,993.94 2

Quality and ICD-10 Coding by Tim Kemps, Treasurer and Senior Data Analyst for Quality, Safety, Innovation with University of Wisconsin Hospital & Clinics How many patients with a specific type of hip fracture have we seen in the last year? How exactly was that fracture repaired? Which site and side was a patient s pressure ulcer located on? Has this patient had more than one heart attack in the last four weeks? These are examples of questions which will have coded answers under the International Classification of Diseases (ICD) Version 10, slated for nationwide implementation in October 2014. The ICD consists of a set of codes which classify symptoms, diseases, injuries and their causes, and surgical procedures. This classification system is used around the world to measure and improve clinical outcomes, support medical research and enhance patient care. ICD-9 contains approximately 14,000 diagnosis codes. ICD-10 contains 68,000 diagnosis codes. For procedures, ICD-10 serves up an even greater expansion, going from 4,000 codes under ICD-9 to 87,000 in ICD-10. What does this mean for hospitals? First, increased precision and specificity of diagnosis and procedure coding provides several opportunities for improved quality and safety. The ability to answer questions such as those posed above can directly improve the quality of patient care by providing a better patient history. For example, in ICD-9, details regarding the stage and site of pressure ulcers are not available What does this mean for hospitals? First, increased precision and specificity of diagnosis and procedure coding provides several opportunities for improved quality and safety. The ability to answer questions such as those posed above can directly improve the quality of patient care by providing a better patient history. For example, in ICD-9, details regarding the stage and site of pressure ulcers are not available. The current coding system can only supply ICD-9 code 707.04, Pressure Ulcer of the Hip. The ICD-10 coding system will yield code L89.212, Pressure Ulcer of the Right Hip, Stage 2. Second, increased granularity in our coding of clinical data will enable hospitals to more accurately measure the quality of care and support better comparative analysis. Improved targeting and definition of specific patient populations will underpin research-based efforts to study and improve health outcomes, especially due to the new procedure coding system. In ICD-9, the procedural coding system (used for inpatient hospital procedures) is archaic: it has run out of space and can no longer keep up with advances in surgical techniques and materials. The ICD- 10 Procedural Coding System (PCS) is a totally reconstructed system that is much more adaptable to these trends. It is also designed for electronic record keeping. The table below illustrates the future coding for coronary artery bypass graft (CABG) procedures, and demonstrates the capacity for detail and expansion: Finally the improved specificity, precision and accuracy of ICD-10 will better represent sicker and more complication-prone patients in risk and severity adjustment models. This should lead to more reliable benchmarking across hospitals, more accurate public reporting on sites such as Hospital Compare, and better pay-for-performance programs, while also informing how healthcare quality leaders identify and target improvement efforts. 3

WAHQ Board - Strategic Planning Update Education and Professional Development Recommendations to Board: Education 1. Develop two live events per year of one hour each that are then archived on the web for ongoing access. a. Offer NAHQ approved CE credit for live event and webinar b. Free to members c. First in fall of 2013, by Tim Kamps, who previously volunteered to make a presentation (RCA) d. Second in late spring developed by regional reps e. Use Tracy s model of promotion and presentation that was used for Ray Riska s Spring 2013 presentation Professional Development & Innovation: 1. Offer two scholarships of $250.00 each in 2014 to WAHQ members for attendance at the state conference or to the MetaStar- WAHQ CPHQ Study Session. 2. Offer two scholarships of $1000.00 each in 2014 to WAHQ members for attendance and travel to the educational opportunity of their choice. f. Topics to focus on data start with RCA, then basics advanced data g. Extra (beyond the two noted) offerings could also be developed from videotaping WAHQ Spring Conference speakers Membership Report submitted by: Gloria Field and Bill French a. Details of the scholarship to be developed by subgroup of Linda Burrell, Gail Wietor, Mary Kay Scheller. b. Announcement to WAHQ members to be made by November, 2013. c. Details: Scholarships to be reimbursed after event; valid for one year; event applicable to certification in field OR approved by WAHQ; contingent on attendee writing an article for the newsletter. Examples: NAHQ, IHI, college course, other (local or) national events. Recommended topics - Patient Safety, Quality, Risk Management, Process Improvement (Lean, Six Sigma). d. Continue to showcase innovations in quality by Wisconsin healthcare organizations as part of annual conference through breakout sessions and poster sessions. 4

National Association for Healthcare Quality (NAHQ) 2013 Events Events http://www.nahq.org/education/events/calendar.html NAHQ CPHQ Review Course, October 5, 1-5 pm and October 6, 8 am - 5 pm, Kentucky International Convention Center, Louisville, KY. Registration is now open for this program. NAHQ's 38th Annual Educational Conference, October 6 9, 2013, Kentucky International Convention Center, Louisville, KY http://www.nahq.org/annualconference/2013/ccindex.html NAHQ CPHQ Review Course, October 17, 1-5 pm and October 18, 8 am - 5 pm, Days Hotel and Conference Center, Flatwoods, WV. Registration is now open for this program. National Healthcare Quality Week (HQW), October 20-26, 2013 CPHQ Examination The Certified Professional in Healthcare Quality (CPHQ) examination is offered throughout the year at more than 130 US computer testing centers. Exam costs vary. NAHQ members pay $370, while non-members can apply for $440. Join NAHQ today to save $70. All CPHQ Fees are non-refundable. http://www.nahq.org/certify/content/exam.html Wisconsin Association for Healthcare Quality (WAHQ) www.wahq.org 2013 Annual Membership Application Name Credentials (CPHQ, RN, LPN, RRA, ART, Other) Title Business Phone ( ) - Home Phone ( ) - Organization FAX ( ) - Email Business Address City State Zip Are you a member of NAHQ? Yes No (Please check) Send more information regarding NAHQ WAHQ Annual Membership Only $45 Make check payable to WAHQ Mail completed Registration to: Gloria Field 3740 River Drive Plover, WI 54467 Email: jgfield@charter.net Phone: (715) 346-5257 Affiliation with the National Association for Healthcare Quality (NAHQ) to join logon to: NAHQ Membership Annual membership $165 Join Online Today (preferred) or Download the Paper Application 5

WAHQ Board of Directors Officers President Matt Wahoske (608) 469-8590 mwahoske@tds.net Past President Linda Burrell (715) 835-7620 (715) 838-5674 burrell.linda@mayo.edu Secretary Lisa K. Rowe-Peplinski, MSN RN (715) 422-9251 Rowlis@rhahealthcare.org Treasurer Timothy Kamps work-(608) 821-4932 cell-(608) 217-1916 TKamps@uwhealth.org Membership Coordinators Gloria Field (715) 347-4704 jgfield@charter.net Newsletter Editor Mary Conti (414) 955-3166 mconti@fmlh.edu Newsletter Assistant Editor Ray Riska (414) 955-3167 rriska@fmlh.edu Internet Development Sheryl Krueger Dix (414) 805-2801 sdix@fmlh.edu Metastar Liaison Mary Kay Scheller (800) 362-2320 or (608) 274-1940, ext. 8245 mschelle@metastar.com Affiliate Liaison to WHA Kelly Court,MBA (608) 274-1820 (WHA) (608) 826-6840 (WCHQ) kcourt@wha.org Regional Representatives North central Val Freundl work (715) 423-6060 ext 7854 cell(715) 572-5879 freval@rhahealthcare.com Northeast Carol Durocher (920) 794-5138 Carol.Durocher@aurora.org Northwest Anna Green (608) 847-1470 agreen@milebluff.com South central Conni Brandt (608) 274-2940 cbrandt@metastar.com Southeast Theresa (Tracy) Dodd 414-266-5887 tdodd@chw.org Bill French (715) 221-6044 wrf0@tds.net Conference Coordinator Gail Wietor (920) 533-4542 wietor@charter.net Southwest Paul Frigoli (608) 723-3264 pfrigoli@grantregional.com NAHQ 38th Annual Educational Conference As 2013 moves forward, quality and patient safety professionals face many exciting yet challenging changes: healthcare reform, the impending ICD-10 transition, meaningful use reporting, and much more. New Rapid Fire Sessions Additional Pre-Conference Workshops New Opportunities to Meet Your Presenters Earn more CE credits Attend Virtual Sessions and much more! Register today and join NAHQ in Louisville, KY on October 6-9, 2013 for this year's conference. http://www.nahq.org/annualconference/2013/registration.html Registration is also available by phone or fax: Phone: 800.966.9392 Fax: 847.375.6320 6