Arkansas Organized Care Model

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Arkansas Organized Care Model PASSE Presentation for Primary Care Physicians Paula Stone, LCSW Deputy Director, DMS

Provider-Led Arkansas Shared Savings Entities (PASSE) The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care created by Act 775. Providers will enter into new partnerships with each other and an experienced organization that will perform the administrative functions similar to insurance companies such as claims processing, member enrollment, and grievances and appeals. Providers will retain majority ownership (at least 51%) of each PASSE. Under Act 775, the governing body of each PASSE must include several types of providers licensed to practice in Arkansas, including a developmentally disabled specialty provider, a behavioral health specialty provider, a hospital, a physician and a pharmacist. The PASSE is the entity that will be regulated by the Arkansas Insurance Department (AID) as a risk-based provider organization. It will also be accountable to the Department of Human Services (DHS) under federal rules that provide protections for Medicaid beneficiaries. Beginning Jan. 1, 2019, it will pay for all services provided to its members and perform other administrative functions, very similar to an insurance company.

Medicaid Beneficiaries Served by the PASSE Arkansas Medicaid beneficiaries who: o Have a developmental/intellectual disability (DD/ID) and were determined in need of institutional level of care o Have a behavioral health (BH) condition and have received an independent assessment that determined the need for an intensive level of communitybased or residential treatment services 3

Projected Number of Beneficiaries in PASSE All will receive an independent assessment (IA) assessing their functional needs prior to being attributed to a PASSE DD/ID BH o More than 8,000 beneficiaries will receive an IA before November 2018 o Currently more than 600 have received an assessment and are receiving PASSE care coordination services o More than 30,000 beneficiaries will be referred for an IA to determine need for a full array of services o It is projected that 20,000 25,000 will meet criteria for PASSE o Currently more than 9,000 individuals have received an assessment and are receiving PASSE care coordination services 4

PASSE Phases Phase I: Feb. 1 Dec. 31, 2018 o Each PASSE provides care coordination only using the Primary Care Case Management (PCCM) model Phase II: Begins Jan. 1, 2019 o Each PASSE will receive a global payment, be responsible for members total cost of care, and accept full risk using the Managed Care Organization (MCO) model 5

PHASE 1 Nearly 10,000 individuals have been attributed into the PASSEs as of April 16: Arkansas Provider Coalition (Summit Community Care) Arkansas Total Care Empower Healthcare Solutions Forevercare Attribution from April 16 May 15 IAs should add 7,000 more members to PASSEs 6

Responsibilities of PASSE in Phase 1 Ensuring every member has a medical home Ensuring each member s multiple plans of care are being met Organizing a formal network of providers including independent primary care physicians, independent physician specialists, BH providers, patientcentered medical homes (PCMH), Federally Qualified Health Centers (FQHCs) Rural Health Centers (RHCs), pharmacists and DD/ID providers Ensuring every member receives the medically necessary services in his/her plan of care Providing care coordination for every member

Responsibilities of PASSE in Phase 1 Care coordination is to be provided by the PASSE, which will be responsible for the coordination of care across multiple systems, including BH, DD and medical treatment. All BH,DD and medical services will continue to be provided on a feefor-service basis and will be accessed directly through service providers. PASSEs will build provider referral networks, and individuals determined to need Tier 2 and 3 services will be attributed to a PASSE based upon their relationships with providers in those networks.

Care Coordination Health education Care coordination assists adults and children develop person centered plans and facilitates access to needed services across multiple systems. The PASSE will be responsible for coordinating the care of attributed beneficiaries across these multiple systems. Medical - health services Care coordination Specialty services Preventive services Medication management

Care Coordination Includes Health education and coaching Coordination with other health care providers for diagnostics, ambulatory care and hospital services Assistance with social determinants of health, such as access to healthy food and exercise Promotion of activities focused on the health of a patient and their community, including without limitation outreach, quality improvement and patient panel management Coordination of community-based management of medication therapy 10

Phase II Beginning Jan. 1, 2019, each PASSE will receive a global payment from DHS. The global payment will be an actuarially sound payment to cover the entire cost of care of all non-excluded services provided to all of the members of a PASSE. This calculation will include the cost of providing all services, including, but not limited to, DD/ID and BH specialty services, primary care office visits, hospitalizations, personal care services and pharmaceutical services. It includes any services a PASSE offers in addition to the mandatory and optional services covered by Medicaid state plan and applicable waiver services. It will include payment for care management and care coordination. It will include a reasonable cost to cover administrative expenses. 11

Responsibilities of PASSE Phase II Development of a care plan based on results received from the independent assessment Development and implementation of conflict-free case management Sharing timely information and data with affiliated providers, members, and family members as appropriate Reporting necessary data to ensure accountability and measure performance Centralized administrative functions such as: process claims, network adequacy, member enrollment and support, performance measurement, and development of optional incentive payments to network members 12

Questions? Contact Information Paula Stone paula.stone@dhs.arkansas.gov 501-686-9489 13