Mandatory Electronic Prescribing in NYS

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Bureau of Justice Assistance Harold Rogers Prescription Drug Monitoring Program National Meeting August 16-19, 2016 Anita Murray, R.Ph. Deputy Director NYS Department of Health Bureau of Narcotic Enforcement August 24, 2016 Mandatory Electronic Prescribing in NYS

August 24, 2016 2 Electronic Prescribing Background How NYS Got There

August 24, 2016 3 2012 Prescription Drug Reform Act Changes to the existing NYS Prescription Monitoring Program Controlled Substance Schedule Changes Mandated E-prescribing: Controlled and Non-controlled Substances

August 24, 2016 4 2012 Prescription Drug Reform Act Established a Workgroup Safe Disposal Program **This bill passed both houses unanimously**

August 24, 2016 5 NYS Official Prescription Program NY issues Official New York State Prescription forms (ONYSRx) to all registered practitioners within the State Contain a number of security features Serial numbers can be tracked Information is included in BNE reports From 2006-2015 issued ~1.6 B prescription forms Cost of approximately $85 M

August 24, 2016 6 The Electronic Prescribing Rule

August 24, 2016 7 The E-Prescribing Mandate No person shall issue any prescription in this state unless such prescription is made by electronic prescription from the person issuing the prescription to a pharmacy EXCEPT

August 24, 2016 8 Electronic Prescribing Exceptions Technological or electrical failure Use of electronic prescribing would impact the patient s medical condition (up to 5 day supply) Issued by a practitioner to be dispensed outside of New York State Veterinarians Practitioners who have received a waiver from the Department of Health

August 24, 2016 9 Use of an Exception Practitioner must notify the Bureau of Narcotic Enforcement when a paper prescription was issued Technological or electrical issue Impractical for a patient and would impact a patient s health (limited to a 5 day supply) Issued to a patient to be dispensed out of state

August 24, 2016 10 Reaction to the Mandate

August 24, 2016 11 Reaction to the Mandate Quiet at first reaction ramped up at about the 1 year out mark (March 2014) Practitioners I can t do this What software do I use I m retiring because of this mandate

August 24, 2016 12 Reaction to the Mandate Facilities System wide integrations, implementations and deployments Knew their practitioners would not be ready Waivers Nursing Homes Did not want to change their business model Pharmacies were ready

August 24, 2016 13 E-Prescribing Next Steps

August 24, 2016 14 E-Prescribing Next Steps Review, review and review of the federal rule How did the federal rule compare to existing rules in NYS, security needs? Decision making: what would change, in-state vs. out of state, what would be acceptable, select a single software product, registration of software??

August 24, 2016 15 Next Steps Development of regulations Promulgated without a hitch 3/27/13 Statute effective 2 years after promulgation (3/27/15) Development of outreach materials (patient centered & practitioner centered), FAQs, live presentations, webinars Development of an on-line and paper process for registration of software

August 24, 2016 16 Next Steps Requirements certified software application that meets the DEA Electronic Prescribing for Controlled Substances (EPCS) rule for controlled substance prescriptions Research Find our partners Board of Pharmacy, State Medicaid, professional organizations Software available- Buyer beware Pharmacy readiness Practitioner readiness Other State agencies

August 24, 2016 17 Next Steps Development of a waiver: Process, including review of waivers Form: single practices, group practices and facilities Electronic application Criteria

August 24, 2016 18 Electronic Prescribing Readiness

August 24, 2016 19 Electronic Prescribing Readiness

August 24, 2016 20

August 24, 2016 21

August 24, 2016 22

August 24, 2016 23

August 24, 2016 24 Electronic Prescribing Readiness In June 2016, EPCS in NY accounted for almost half of the EPCS in the nation NY accounted for 13,833,952 of the 117,841,199 new electronic prescriptions in the nation or almost 12%

August 24, 2016 25 Solutions

August 24, 2016 26 Legislative Solutions One year reprieve new effective date 3/27/2016 BNE was ready, but it gave us more time for outreach and full development of a sophisticated waiver process

August 24, 2016 27 Waivers and Other Considerations

August 24, 2016 28 Implementation of the Mandate Implementation was 3 ½ years after signing into law Online registration process for certified software; not a certification process Phone Calls Emails Waivers: practitioner panic, under what circumstances would they be approved or denied Certification legislation proposed and passed

August 24, 2016 29 Waivers Legislation required practitioners to obtain their waivers Practitioners in facilities: how to handle Used statute as a basis Economic issues Technological issues Other exceptional circumstances

August 24, 2016 30 Waivers Location specific Paper process Online process Criteria set for approving, denying or requesting additional information Practitioners wanted this info Other entities that helped Waiver review process implemented late December 2015 Heavy activity Currently about 6,200 waivers for almost 38,000 practitioners

August 24, 2016 31 Electronic Prescribing NYS Commissioner s Blanket Waiver Letter Blanket waiver for primarily software functionality issues Compounding Long or complicated directions Rxs where the FDA requires certain elements Expedited partner therapy Opioid antagonists Nursing homes http://www.health.ny.gov/professionals/narcotic/elec tronic_prescribing/docs/2016-03- 16_blanket_waiver_letter.pdf

August 24, 2016 32 Phone Call Volume BNE Phone Call Volume 3000 2500 2739 2000 1500 1000 Implementation Date Sunday, 3/27/16 500 760 564 0

August 24, 2016 33 Lessons Learned

August 24, 2016 34 Realities What We Learned Reach out to organizations early to determine readiness Develop and continue to develop FAQs Communicate, communicate, communicate Don t start the waiver process too soon; ensure staffing Have a call center appropriately staffed Be mindful of proposed legislation

August 24, 2016 35 Realities What We Learned Not all practitioners are created equal Large enterprise systems affected Single and group practitioners Old and retired practitioners Practitioners with their head in the sand

August 24, 2016 36 Realities What We Learned Other systems/players to be aware of NCPDP Stakeholders Standards Not quite ready to handle all the intricacies of mandatory electronic prescribing, especially for Electronic Prescribing of Controlled Substances forwarding or re-routing of a transmitted prescription

August 24, 2016 37 Wrap-Up In NYS, as of June 2016, over 87,494 of 102,842 practitioners are actively e-prescribing (both controlled and non-controlled substances) 70,236 prescribers are EPCS enabled E-prescribing records for controlled substances March 2015 15,774 e-rxs March 2016 983,939 e-rxs June 2016 1,571,843 e-rxs 335,242 paper prescriptions July 2016 1,486,818 e-rxs 300,578 paper prescriptions

August 24, 2016 39 Questions?

August 24, 2016 40 Bureau of Narcotic Enforcement www.nyhealth.gov Riverview Center 150 Broadway Albany, NY 12204 Phone: (866)- 811-7957 E-mail: narcotic@health.state.ny.us Regional Offices: NYC: (212) 417-4103 Buffalo: (716) 847-4532 Syracuse: (315) 477-8459 Rochester: (585) 423-8043