SEPTEMBER E XIT S URVEY SURVEY REPORT. Associate Degree in Nursing Program

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SEPTEMBER 2017 E XIT S URVEY SURVEY REPORT Associate Degree in Nursing Program

Report of Survey Results: Exit Survey Associate's Degree in Nursing Report Generated: September 26, 2017 For All Graduates between July 1, 2016, and June 30, 2017

Table of Contents General Information... 1 Exit Survey Results... 2 Sample... 2 Employment and Professional Affiliations... 2 Future Educational Plans... 5 Career and Educational Goals... 5 Aspects of the Excelsior College Experience... 6 Nursing Policies and Requirements... 8 General Education Outcomes... 8 Associate's Degree in Nursing Program Outcomes... 9 Overall Impression of College, Program and Career... 10

General Information Presented in this report are results from the exit survey. Exit Survey: The exit survey collects information regarding the graduates current employment status, future educational plans, their achievement of specific goals and Excelsior College s impact on those goals, their level of satisfaction with the College, importance and satisfaction with resources provided at Excelsior College, their achievement of general education outcomes, and achievement of the program s student learning outcomes. The survey also solicits graduates perceptions of program strengths and suggestions for change. Interpreting Results: Care should be taken in interpreting survey results. Survey results can be affected by self-selection bias, in which persons with certain characteristics or opinions are more likely to respond. Particular caution should be taken when the numbers of responses are small because results may be skewed. Please consider the following guidelines when interpreting survey data: Notes: Means: When results are expressed in a chart or table of means, please note the range of values and their meanings, which are listed in a footnote below the chart or table. In general, mean values of 4 or higher on a 6-point Likert scale are considered positive. Similarly, a mean value of 5 or higher is considered positive on a 7-point scale. Throughout the report, means are calculated only for Likert-type items that received five or more responses. Standard deviations: Wherever mean values are presented, please also consider the standard deviations (SD) that accompany them. Standard deviation is a measure of variability in the response to a survey item, such that a small SD indicates less variation (more agreement) among respondents. Frequency tables: As noted above, means are calculated only for Likert-type items that received five or more responses. If fewer than five were received, responses will be displayed in frequency tables, with a numerical count provided for each response. Where charts display survey items in pairs (such as ratings of program outcomes), both items will be displayed in a frequency table if either received fewer than five responses. The graduation dates appearing on the cover of this report represent the requested report period. The dates appearing in the Sample section on page 2 indicate the range of graduation dates among actual survey respondents. The following symbol may appear in this report: ^ Denotes that one or more survey items displayed in a chart or table expired during the report period and so were not asked of all respondents. An explanatory footnote to this effect has been included beneath charts and tables where this symbol may appear. 9/26/2017 1

Exit Survey Results Sample The exit survey was sent to 614 Associate's Degree in Nursing graduates. A total of 272 responded, resulting in a response rate of 44.3%. Respondents to the survey graduated between July 2016 and June 2017. Gender: (N = 272) Female 83.5% Male 16.5% Ethnicity: (N = 272) White 64.0% Black or African American 21.7% Hispanic 8.1% Asian 5.1% Two or More Races 0.7% Native Hawaiian or Other Pacific Islander 0.4% Which of the following best describes your Excelsior College experience? (N = 271) A combination of transferred credits and EC exams 35.8% EC exams (UExcel Excelsior College Examinations) 28.4% A combination of EC courses and EC exams 14.8% EC online courses 13.3% A combination of transferred credits and EC courses 5.9% Credits transferred from other institutions 1.8% Are you currently employed? (N = 270) Yes, full time 78.5% Yes, part time 13.7% No, seeking employment 5.6% No, not seeking employment 2.2% Employment and Professional Affiliations 2 9/26/2017

In what field are you employed? (N = 249) Nursing 83.5% Health Care (non-nursing) 9.6% Public Safety 2.4% Other 2.0% Government (employee or contractor) 0.8% Military Service 0.8% Education (prek-12) 0.4% Public Health 0.4% Is this field related to the degree you earned at Excelsior College? (N = 250) Yes 90.0% No 10.0% Are you a member of any professional organizations? (N = 272) Yes 27.2% No 72.8% 9/26/2017 3

In which of the following professional organizations are you a member? Other 35.1% (n=26) American Nurses Association (ANA) National Association of Emergency Medical Technicians (NAEMT) American Association of Nurse Assessment Coordinators (AANAC) National League for Nursing (NLN) State Nurses Association (e.g. Florida, New York, Texas) Phi Theta Kappa Honors Society (PTK) 24.3% (n=18) 10.8% (n=8) 6.8% (n=5) 5.4% (n=4) 4.1% (n=3) 4.1% (n=3) International Association of FireFighters (IAFF) 4.1% (n=3) Emergency Nurses Association (ENA) American Association for Respiratory Care (AARC) American Assembly for Men in Nursing (AAMN) 2.7% (n=2) 2.7% (n=2) 2.7% (n=2) Oncology Nursing Society (ONS) American Association of Critical Care Nurses (AACN) 1.4% (n=1) 1.4% (n=1) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Note: Graduates may select more than one organization, so the total of all percentages above may exceed 100%. 4 9/26/2017

Future Educational Plans Are you planning or considering enrollment in any educational program now that you have completed your Excelsior College degree? (N = 264) No 16.3% Yes, a bachelor's program 66.7% Yes, graduate courses 1.1% Yes, a master's program 12.9% Yes, a doctoral program (DNP, EdD, JD, MD, PhD, etc.) 0.4% Other 2.7% If Excelsior College offers the program you are interested in, would you consider re-enrolling? (N = 257) Yes 38.5% Maybe 41.2% No 20.2% Career and Educational Goals Please indicate the extent to which you have achieved each goal and the extent to which Excelsior College had an impact on your achievement. (Mean ratings) Meet requirements for certification 5.33 (n=209, SD=1.15) 5.07 (n=201, SD=1.43) Personal enrichment 5.16 (n=228, SD=1.17) 4.74 (n=216, SD=1.51) Update knowledge and skills 5.12 (n=226, SD=1.13) 4.83 (n=218, SD=1.37) Meet requirements for current position 5.09 (n=185, SD=1.39) 4.64 (n=177, SD=1.78) Prepare for transition to a new job 4.91 (n=215, SD=1.36) 4.63 (n=206, SD=1.62) Access new job opportunities 4.80 (n=216, SD=1.52) 4.67 (n=208, SD=1.69) 1 2 3 4 5 6 Achievement Likert scale: Achievement: 1 = Not at all achieved, 6 = Completely achieved Likert scale: Excelsior College Impact: 1 = No impact, 6 = Great impact EC Impact 9/26/2017 5

Aspects of the Excelsior College Experience Please indicate how important each aspect of the Excelsior College experience was to you and how satisfied you were with it. (Mean ratings) Academic Aspects: Clear instructions to register for examinations Multiple options for credits (exams, online courses, prior learning assessment) 5.09 (n=210, SD=1.18) 5.56 (n=212, SD=0.82) 5.07 (n=213, SD=1.18) 5.47 (n=213, SD=1.00) Acceptance of credits earned elsewhere 5.00 (n=206, SD=1.40) 5.63 (n=209, SD=0.79) Clear instructions to register for courses 4.96 (n=213, SD=1.21) 5.51 (n=212, SD=0.86) Quality of faculty Availability of online courses to meet degree requirements Availability of examinations to meet degree requirements 4.94 (n=202, SD=1.25) 5.50 (n=205, SD=0.89) 4.94 (n=204, SD=1.35) 5.47 (n=203, SD=0.97) 4.87 (n=213, SD=1.49) 5.58 (n=211, SD=0.84) Variety of courses available for electives 4.76 (n=174, SD=1.39) 5.24 (n=173, SD=1.23) Quality of advisement 4.70 (n=203, SD=1.54) 5.53 (n=206, SD=0.93) Quality of degree program Advisor assistance in planning program of study 4.59 (n=217, SD=1.40) 5.55 (n=219, SD=0.85) 4.53 (n=204, SD=1.60) 5.38 (n=205, SD=1.01) Advisor communication with students 4.51 (n=215, SD=1.59) 5.44 (n=211, SD=0.93) Clarity of program requirements 4.44 (n=216, SD=1.56) 5.56 (n=217, SD=0.85) 1 2 3 4 5 6 Satisfaction Importance Likert scale: Satisfaction: 1 = Not at all satisfied, 6 = Very satisfied Likert scale: Importance: 1 = Not at all important, 6 = Very important 6 9/26/2017

Other Aspects: Technical support 4.77 (n=148, SD=1.37) 4.97 (n=150, SD=1.41) My Excelsior Community 4.62 (n=160, SD=1.39) 4.61 (n=166, SD=1.61) Excelsior's Online Writing Lab (OWL) 4.58 (n=102, SD=1.52) 4.47 (n=112, SD=1.81) Excelsior College online tutoring services 4.45 (n=124, SD=1.54) 4.61 (n=135, SD=1.72) Excelsior College Library 4.41 (n=146, SD=1.53) 4.70 (n=151, SD=1.61) Cost of attendance 4.21 (n=210, SD=1.56) 5.64 (n=212, SD=0.82) Availability of financial aid 3.93 (n=128, SD=1.82) 4.90 (n=134, SD=1.76) Clinical Performance in Nursing Examination (CPNE) tutoring 3.90 (n=194, SD=1.82) 5.46 (n=198, SD=1.15) 1 2 3 4 5 6 Satisfaction Importance Likert scale: Satisfaction: 1 = Not at all satisfied, 6 = Very satisfied Likert scale: Importance: 1 = Not at all important, 6 = Very important 9/26/2017 7

Nursing Policies and Requirements Please indicate your level of agreement with the following statements. (N = 207-210) Agreement Statement Mean SD Technology requirements for distance learning were clearly and accurately communicated Changes in policies, procedures, and program information were clearly communicated Changes in policies, procedures, and program information were consistently communicated in a timely manner 5.10 1.20 4.90 1.34 4.74 1.46 Likert scale: 1 = Strongly disagree, 6 = Strongly agree ^ If this symbol appears next to a question above, the question expired during the report period General Education Outcomes Please indicate the degree to which you believe you have achieved each of these outcomes. (N = 214-218) Achievement Statement Mean SD Utilize information effectively in an ethical and legal manner 5.20 1.11 Understand and appreciate the complexities of diversity 5.13 1.14 Interact effectively with people from backgrounds and cultures different from you 5.13 1.19 Evaluate the credibility of information from various sources 5.09 1.14 Effectively express oneself in writing, with clarity, persuasiveness, and coherence using standard conventions of English Utilize scientific reasoning and basic mathematical calculations in problem solving Effectively express oneself orally, with clarity, persuasiveness, and coherence using standard conventions of English 5.02 1.22 5.00 1.21 4.99 1.32 Articulate the importance of social responsibility and civic engagement 4.96 1.29 Identify effective solutions for ethical and social issues faced by individuals or communities Analyze global issues from different perspectives that consider diverse views (politics, culture, economics, and religion) 4.94 1.27 4.89 1.33 Likert scale: 1 = Not at all achieved, 6 = Completely achieved ^ If this symbol appears next to a question above, the question expired during the report period. 8 9/26/2017

Associate's Degree in Nursing Program Outcomes Please rate the degree to which you have achieved each outcome and how well your educational experience prepared you to demonstrate each outcome. (Mean ratings) Use a caring, holistic approach to provide and advocate for safe, quality care for patients and families in an environment that values the uniqueness, dignity, and diversity of patients 5.54 (n=208, SD=0.83) 5.15 (n=194, SD=1.12) Demonstrate the standards of professional nursing practice and core values within an ethical and legal framework 5.52 (n=209, SD=0.79) 5.26 (n=195, SD=0.93) Apply the nursing process to make nursing judgments, substantiated with evidence, to provide safe, quality patient care across the lifespan 5.49 (n=209, SD=0.80) 5.19 (n=195, SD=1.05) Use principles of management and delegation to implement plans of care with members of the intraprofessional team to achieve safe, quality patient outcomes 5.44 (n=209, SD=0.76) 5.12 (n=193, SD=1.02) Apply principles of leadership and interprofessional collaboration to improve patient outcomes 5.39 (n=209, SD=0.83) 5.11 (n=196, SD=1.04) Use interpreted published research and information technology to improve the quality of care for patients 5.27 (n=209, SD=0.95) 5.04 (n=195, SD=1.17) 1 2 3 4 5 6 Achievement Preparation Likert scale: Achieved: 1 = Not at all achieved, 6 = Completely achieved Likert scale: Prepared: 1 = Very poorly prepared, 6 = Very well prepared ^ If this symbol appears next to a question above, the question expired during the report period. 9/26/2017 9

Overall Impression of College, Program and Career How satisfied are you, overall, with your experiences at Excelsior College? (N = 225) Very satisfied 30.2% Satisfied 42.2% Neutral 16.0% Dissatisfied 8.0% Very dissatisfied 3.6% How satisfied are you that Excelsior College helped you meet your program outcomes? (N = 225) Very satisfied 37.3% Satisfied 41.3% Neutral 11.6% Dissatisfied 6.2% Very dissatisfied 3.6% If you had it to do over again, would you: (Attend Excelsior n = 226; Same degree program n = 220; Same field n = 220) Attend Excelsior College? 20.8% 30.1% 49.1% Select the same degree program? 7.7% 12.7% 79.5% Choose the same field? 5.9% 3.6% 90.5% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes Maybe No Would you recommend Excelsior College to a friend or colleague interested in continuing their education? (N = 221) Yes 72.4% No 27.6% 10 9/26/2017

7 Columbia Circle Albany, New York 12203-5159 518.464.8500 www.excelsior.edu son18-142601; 12/2017