ANNUAL REPORT PUBLIC AFFAIRS DEPARTMENT

2016-17 ANNUAL REPORT PUBLIC AFFAIRS DEPARTMENT 0

PREFACE TO THE REPORT As a management philosophy, the Company decided to induct public relations practice as far back as 1963, as an integral part of the day-today working of the Company. The main task of the Department is to establish, maintain and sustain strategic approaches to project a positive image of the Company by building mutually beneficial relationships with the public (both internal and external) and the corporate world to achieve the overall mission of the Company. The Department also looks after the implementation of the Corporate Social Responsibility initiatives of the Company. PUBLIC AFFAIRS FUNCTIONS As per the new organogram proposed by OIL Management, the Public Relations Department was renamed as PUBLIC AFFAIRS DEPARTMENT. The PA department has to deal with an increasingly complex and dynamic environment. The issues could be as diverse as business ethics to equal opportunity, from global commerce to environment PA Department helps improving Company s public image through a sustainable PR strategy. From improving media relations to controlling negative media coverage and from satisfying the stakeholders to mitigating and or managing the crisis situations. Right from setting the client s expectations right to dealing with the bureaucratic jig-saws and from turning the perception of media from negative to positive to identify possible crisis, the PA job is not easy. Implementation of Official Language Policy under Official Language Act, 1961 is also being done effectively and efficiently by PA Department. 1

Earns good will for the Company Corporate Social Responsibility Corporate Communication Enhance brand image FUNCTIONS OF PUBLIC AFFAIRS Public Relations Public Relations/Grievance Management Mitigating impacts, Social, Environment & Economic Sustainability Reporting Official language implementation Promotion of official language 2

Corporate Social Responsibility OIL CSR PORTFOLIO 3

Details of the CSR expenditure incurred by Oil India Limited (OIL) in alignment with Schedule VII of Companies Act 2013, for the FY-2016-17 Sr. No. Thrust Area and Project Description Name of Implementing Agency Amount spent on CSR Activity/ Project (Rs In crore) Under Healthcare 1 Project OIL Arogya: reduction of Infant Mortality Rate (IMR) and Maternal Mortality Rate (MMR) IL&FS Education & Technology Services, New Delhi (Guwahati Centre) 2 Project Sparsha: Mobile healthcare services St. Luke s (Tinsukia and Chabua) and Piramal Swasthya 3 Health Camps Socio-cultural groups, Lions Club, Rotary Club etc. Under Swachh Bharat Abhiyan 4 Initiatives under Swacchh Bharat Abhiyaan Oil India Ltd. 3.22 5 Project OIL Super 30: 11 months free residential coaching to students of BPL families for IIT / Engineering entrance examination for admission to IITs and other prestigious institutions in the country 6 Project OIL Dikhya: promotion of computer education and school intervention programs for students of remote schools in OIL's operational areas 7 Project OIL Dikhya: Adult Education programs of village elderly/tea garden community in OIL's operational areas 8 Career Counseling and Guidance by organizing Edufair in different cities/towns for students of North East. Under Education Centre for Social Leadership (CSRL),New Delhi Responsibility and State Institute of Rural Development (SIRD) and IL&FS Education & Technology Services, New Delhi (Guwahati Centre) State Institute of Rural Development (SIRD) Partnership with The Assam Tribune Group. 0.89 2.80 0.04 2.90 9.73 3.14 0.40 9 OIL Awards & OIL Merit Scholarships and OIL Shikshya Ratna Puraskar: to meritorious school students of operational areas while the OIL Shikshya Ratna Puraskar is awarded for recognizing the allround contribution of the teaching fraternity from provincialized schools and colleges of Assam 10 Assistance for Development of educational Infrastructure of School/college/university/technical institutions etc for promoting education 11 Project Rupantar: support to SHGs/JLGs for sustainable livelihood opportunities and selfemployment generation, on various economic activities in the Agro based industry and other allied sectors Under Sustainable Livelihood Generation Oil India Ltd. 4.03 District Administration 4.29 State Institute of Rural Development (SIRD), Assam 6.09 12 Agriculture Development under the Oil India Rural Development Society (OIRDS): by providing them expert training and assistance on modern methods of Agriculture. In Collaboration with State Agriculture Deptt. And Assam Agriculture University, Jorhat 1.79 4

13 Project OIL Jeevika - cluster based livelihood project for sustainable income generation 14 Project OIL Swabalamban: (a) placement linked skills training to youth of OIL's operational areas in courses like housekeeping & hospitality, food & beverages, sewing machine operator, electrician, BPO/Voice calling, general duty assistant, etc. certified by NSDC, Govt. of India. (b) Skill Development Institute, Visakhapatnam, Skill Development Institute, Kochi and Hydrocarbon Sector Skill Council 15 Handicraft Training and Production Centre (HTPC): 9 month stipendiary training to young girls Indian Institute of Entrepreneurship, Guwahati Under Skill Development (a) IL&FS Education & Technology Services (New Delhi, Guwahati Centre), Indian Institute of Entrepreneurship (Guwahati), Pragati Edutech (Guwahati), Gyanjyoti Foundation (Guwahati), Gram Tarang (Guwahati) and Downtown Charitable Trust (Guwahati) (b) Government of India 0.51 12.07 Under Capacity Building and empowerment of Women Oil India Ltd 0.28 16 OIL Nursing School: 3 year residential training on General Nursing Midwifery (GNM) Oil India Ltd 1.20 Under Environment 17 Project OIL Urja: Provide renewable, cost effective & clean energy solutions (e.g. solar driven accessories, fuel efficient chullahs, etc.) to the rural households of OIL s operational areas thereby reducing carbon emissions Indian Institute of Entrepreneurship, Guwahati 18 Biodiversity Conservation Community-based Environment Protection Groups Under Promotion of Art, Culture & Heritage 19 Statue of Unity Govt. of India 25.00 20 Promotion of local culture, promotion and development of traditional arts, handicrafts, sociocultural activities, music, drama, theatre, dance etc. 21 Development of Sports with focus on Rural Sports: to encourage and nurture budding talents in various sports including traditional sports. Under Promotion of Sports 2.00 0.03 Community based cultural groups 0.71 Local Sports Clubs of OIL operational areas. Under Augmentation Of Rural Infrastructure 22 Development Roads & Bridges District Administration 5.76 23 Other Rural Infrastructures: development of waiting sheds, community halls / public auditoriums, cultural centres etc. 1.57 District Administration 3.09 24 Rural Water Supply in KG Basin State Government/District Administration 0.25 25 Project OIL Sakshyam: support to rehabilitation projects for Persons with Disabilities Under Schemes for Differently Abled Mrinaljyoti Rehabilitation Centre, Duliajan and Moran Blind School, Moran 0.78 26 Contribution towards free LPG connection to BPL households Free LPG Connections to BPL Families under PMUY Indian Oil Corporation Limited (IOCL) who is the co-ordinator PSU of the scheme. 15.80 TOTAL CSR EXPENDITURE-2016-17 108.37 5

CSR EXPENDITURE OF OIL IN FY 2016-17 6

HEALTH P ROJECT OIL SPARSHA: Currently the project is being implemented through St. Luke s (Tinsukia and Chabua), a charitable hospital and Piramal Swasthya, a Pan-India NGO. Started in early 1980s, the project takes doctors and paramedics to remote areas where access to primary healthcare is a challenge. The Mobile Dispensary services of OIL Sparsha have always been one of the most significant community welfare projects of the Company. During early days, OIL s Mobile Health Care services were carried out with in-house doctors and paramedics in remote areas of Dibrugarh District. In view of OIL s increasing operations and more and more remote areas to be annually covered OIL had associated with St. Luke s Hospital & Piramal Swasthya through signing of MoUs. Presently, the mobile health care project Sparsha, covers OIL operational areas of Dibrugarh, Tinsukia & Charaideo districts of Upper Assam and Miao & Manabhum districts of Arunachal Pradesh. This effort of OIL caters to the primary health care needs of the people in OIL operational areas. In FY 2016-17, Project Sparsha has conducted a total of around 1725 nos. of camps screening around 2,53,064.00 in various interior villages of OIL s operational areas of Dibrugarh, Tinsukia & Charaideo districts of Upper Assam and Miao & Manabhum districts of Arunachal Pradesh, Since 2014-15 fiscal, the project has conducted around 3860 camps screening 5,59,992 patients till 2016-17 fiscal. PROJECT OIL AROGYA: Being implemented by IL&FS Education & Technology Services (IETS) in 20 villages for reduction of IMR (Infant Mortality Rate) & Maternal Mortality Rate (MMR), this project includes pre and postnatal health check-ups, sensitising women on maternal, child health and benefits of institutional delivery, tracking and counselling of pregnant women, immunisation of babies and pregnant women, training in and awareness of on community health for better hygiene, sanitation and family planning. The activities carried out under 2016-17 fiscal is as follows: Total ANC (Ante Natal Care)/PNC (Post Natal Care) women tracked: 256 Total children (0-5 years) tracked: 254 Total children (0-5 years) immunized (ANC/PNC): 1827 Number of meetings carried out by 64 numbers of Saathiya Clubs: 386 Number of health camps: 5 benefitting 253 participants Number of community health trainings: 10 benefitting 311 participants 7

Number of home visits to counsel pregnant women: 684 benefitting 473 women Adoption of 4 Girls School: Sarvajanin Girls High School (Tinsukia), Kakopather Girls High School (Tinsukia), Chabua Girls High School (Dibrugarh), Lahowal Girls High School (Dibrugarh) benefitting a total of 618 girls of classes IX and X. Number of baby care kit distributed: 4 Celebration of special days: International Women s Day, International Women s Health Day, World Breast Feeding Week and World AIDS Day. Another landmark initiative under Health Sector is the signing of a MoU with Global Fund and IL&FS for combating HIV, Malaria and T.B. Under Project OIL Arogya Oil India Limited became the first Indian PSU to partner the Global Fund in the fight against HIV/AIDS, Tuberculosis & Malaria in OIL s operational areas of Assam, Arunachal Pradesh, Mizoram, Andhra Pradesh and Rajasthan in India for a period of five years. Implemented by IETS, under project OIL Arogya, the program had conducted health camps, carried out community sensitization through various tools of behaviour change communication like street plays, display of hoardings, filming of documentaries, distribution of leaflets and individual counselling. Since 2014-15 till 2016-17 fiscal, in Assam and Rajasthan a total of 28 health camps were conducted wherein 5,262 pregnant women and others were screened and tested for HIV/AIDS, tuberculosis and malaria. 8

SUSTAINABLE LIVELIHOOD O il India Rural Development Society (OIRDS): Registered under Society Registration Act XXXI of 1860, OIRDS is one of the foremost social welfare projects of OIL conceived with the principle objective of promoting sustainable growth of rural economy and welfare of rural people especially the unemployed youth of OIL s operational areas of Upper Assam. The society, guided by a Board of Directors comprises of senior OIL officers, agriculture experts from Assam Agriculture University (AAU) and informed locals, envisages developing the existing skills of the beneficiaries through handholding and training providing knowledge of science and technology, financial aid, and other knowhow. OIRDS focusses on two core areas. Agriculture Project: Started in the year 1991, the project entails introduction of modern methods of cultivation for maximizing farm yield by extending infield training by experts from Assam Agriculture Department and AAU providing high yield variety seeds, organic manure, farming tools and implements. The patterns of crops are mostly Sali and Rabi. In FY 2016-17, 12 nos. of new villages were adopted (Sali cultivation 2400 bighas and Rabi cultivation 1105 bighas) from OIL s operational areas of Tinsukia and Dibrugarh districts. Since 1991-92 till 2016-17, OIRDS has adopted 118 villages under various farmers collectives, covering around 17,221 farm families. Recently, OIL has also signed MoU with AAU to promote integrated farming in villages of OIL s operational areas in Upper Assam. Handicraft Training and Production Centre (HTPC): Established in 1984 as OIL s Silver Jubilee Year Project for women empowerment, HTPC is located in Duliajan, Assam. The centre provides young girls/women nine-month stipendiary training in knitting, embroidery, cutting, tailoring and weaving for generating self-employment opportunities. The women who complete training successfully are provided looms, sewing machines, thread, etc. In FY 2016-17, 38 nos. of women were provided training and the students have completed nine-month stipendiary training in Weaving, Cutting & Tailoring and Embroidery & Knitting at the Centre. Since, inception of the project more than 900 nos. of women from OIL s operational areas have been trained under the centre. 9

P roject OIL Rupantar: The growing unemployment problem has posed a serious threat to OIL s long term business goals. This is because OIL is one of the major industries in this part of the Country, which is catering to the socio-economic development of the residents of its operational areas. More and more unemployed youths expect OIL as the only source of direct/indirect employment. OIL being a responsible corporate citizen deeply committed to socio-economic development in its areas of operation has collaborated with State Institute of Rural Development (SIRD) Assam, with a common goal to work towards the socio-economic development of people in the OIL s operational areas. The joint venture christened as Project Rupantar (meaning transformation) aspires to overcome unemployment in the areas, mainly among the youth by means of taking up entrepreneurship development programmes (EDP), exploring self-employment opportunities in the primary, secondary and tertiary sectors. The project strengthening the rural economy and supporting the beneficiaries focuses assisting Self Help Groups for development of agro-based industries, diversification in handloom products with special focus on Eri and Muga (world famous golden silk of Assam), poultry farming, pig breeding, duck rearing, fishery, sericulture, organic farming, etc. along with a Computer Centre thereby help the unemployed youths to find alternate employment providing a scope for entrepreneurship. The marketing outlet AASTHA at Duliajan has been satisfactorily providing the requisite support to the marketing needs of the SHGs of OIL s operational areas. OIL in association with SIRD aims to take up collaborative activities in OIL s operational areas in Upper Assam for addressing the needs and aspirations of the communities through capacity building, skill up gradation for application of appropriate technology, provide support services and arranging credit linkages under Project Rupantar. World Petroleum Congress held in Doha in December 2011 recognised Project OIL Rupantar as one of 12 best CSR initiatives by the global oil and gas industry and showcased it in the Social Responsibility Global village, as part of the Congress. Assistance to SHGs/JLGs: Since 2008 OIL has exclusively formed 2450 SHGs/JLGs to which the company has extended 50% subsidy, other financial and material inputs. The groups were involved in self-employment ventures in order to economically support their respective households. The beneficiaries of the Project are mainly unemployed rural people, especially the farmers, women & youth with focus on Tea Garden areas. In FY 2016-17, a total of 300 groups consisting of around 2225 families were involved in self-employment ventures enabling them to generate additional income to support their respective households. The last three fiscals saw OIL forming 1,300 SHGs/JLGs for poultry, piggery, handloom (weaving) and farm mechanisation (power tiller) assisting 9,725 farm families. The achievements of FY 2016-17 are as follows: 10

Computer Centre: Since 2004, SIRD is successfully implementing a computer education programme under OIL s Project Rupantar in Duliajan. The Computer centre offers various short term courses to students as well as other candidates at a subsidized rate of Rs 500.00 per month. Moreover, SIRD has been regularly imparting training on Information Education and Communication (IEC) and Panchayati Raj Institution (PRI), rural development etc. In last two years, around 1200 nos. of students were trained in the Computer Centre with an annual intake of around 600 students in various 3-6 months short term courses. About 600 students are trained annually in courses such as Basic, DTP, Web Page Designing, Tally, C Language, C++, Java, Linux, Visual Basic and Visual Basic Script. Project OIL Jeevika: Launched in 2016-17 fiscal and implemented by Indian Institute of Entrepreneurship (IIE), Guwhati, OIL Jeevika, a community-cluster based sustainable rural livelihood promotion project, is currently implemented in OIL s operational villages of Arunachal Pradesh benefitting 400 households. The project aims at imparting skill development and up-gradation training to the targeted beneficiaries on beekeeping & honey processing, mustard, buckwheat & local pulse processing as well as providing handholding support to them for generation of alternate source of income and formation of self sustaining livelihood clusters. Inauguration of the Project at Innao, Changlang District, Arunachal Pradesh 11

EDUCATION OIL Merit Scholarships and OIL Awards: The OIL Merit Scholarship Scheme (OMSS) and OIL Awards were instituted in 1997 and 2006 respectively to encourage meritorious students from areas where OIL carries out its E&P activities. The OMSS is a merit-based scholarship for students passing X and XII exams under CBSE, ICSE, Assam and other State boards. The OIL Awards honour all state rankholders in HSLC and HSSLC from the company s areas of operation in Assam. Since 2012, OIL has also been honouring underprivileged students with special abilities and needs. OIL has enhanced its brand image by awarding scholarships to 12,000 students till the 2015-16 fiscal. In 2016-17 fiscal, 5,905 students are to be awarded. provided to the students. In FY 2016-17, a total of 5032 students were taught by IETS in 24 schools and a total of 2100 students were taught by SIRD in 6 schools. Project OIL Dikhya: Seven programmes under this project are implemented through IETS and SIRD in the OIL operation areas of Upper Assam. Computer Education to Schools: Launched in 2012 for students of rural schools after a baseline study, the project is being implemented in 30 schools (classes VI to VIII) located in OIL s operational areas of Upper Assam. The program has so far benefitted 19,466 students via custom designed and fabricated mobile education buses/vans. Value added sessions on creative studies, environmental science, cleanliness and behavioural science too are taught along with the computer classes. Facility of mobile library is also 12

Knowledge-Yan with K-Class: In FY 2016-17, a total of 50 nos. of K-Yan (all in one educational device) with high end computer, advanced projection system, in built interactivity with image processing technology, DVD player and inbuilt audio system were distributed in schools from Dibrugarh, Tinsukia and parts of newly formed Charaideo districts. In addition, in FY 2016-17, OIL distributed 5 nos of K-Yans to 5 schools in Longding District, Arunachal Pradesh in presence of Deputy Commissioner, Govt officials, and Principals / Teachers of the district. The K-Yan with multi-lingual course module helped the students to understand difficult courses through audio-visual techniques. Since FY 2014-15, OIL distributed 350 K-Yans. covering 75 schools in OIL operational areas of Tinsukia, Dibrugarh & parts of Charaideo districts. Under this programme, two level of life skill programs were delivered, they are Level I: based on sports and Level II: life anchor. Both these levels are based on 16 session s module focusing on the girl students. The broad objective of the programme is all round personality development of the girl students thereby helping them to become a good decision maker. The broad topics covered under the programme were Rapport Building, Hygiene, Environment, Gender, Financial literacy etc. Since FY 2014-15, a total of 16,333 girls of classes VII and VIII were impacted. Primary School Teacher Training: In FY 2016-17, training was provided to 150 primary school teachers on innovative teaching methodologies. In order to enable capacity building among the teachers of Tinsukia and Dibrugarh district the IETS team was entrusted with the responsibility for rolling out the trainings in OIL s operational areas of Upper Assam. Before the rollout of the programme and as part of the project deliverables, a training need analysis was carried out to understand the specifics of the area and context and also to create a module for proper delivery of the training to maximize learning and teaching experiences. The Teacher training program focuses on enhancing the Life Skills Education in Girls Schools: Under Project Dikhya, Life skill programmes are being implemented in selected schools in OIL operational areas of Upper Assam. In FY 2016-17, 7077 girl students were impacted under the programme 13

characteristics of the teachers, teacher behaviour towards students affecting learning styles, learner achievement and learner motivation. The programme seeks to build on the existing knowledge, skills and experiences of the teachers. The module is positioned as an in-service training requirement in order to re-orient teachers to their professional needs. Since FY 2013-14, a total of 600 primary school teachers were trained. Adding Dimensions: In FY 2016-17, Adding Dimensions comprised of interactive learning interventions which illustrated concepts from the curriculum, in English, Maths and Science to make learning real, interactive and fun. Adding Dimensions also aimed at improving creativity / thinking skills and sensitization in life skills though interventions focused on health & hygiene, selfexpression, optical illusions, games, etc. were implemented in 30 schools. Adding Dimensions as a concept enabled the students and teachers to interact with the environment, where the physical spaces of the classrooms were redefined which were used as teaching aids. The teachers were sensitized on usage of the concepts illustrated through the physical infrastructure through training and capacity building initiatives. Thus, Adding Dimensions is an end to end solution aimed at a seamless integration of design and educational processes to impact learning outcomes. In the last two fiscal, the activity of fabricating the classrooms with interesting teaching-learning aids carried out in 30 schools under OIL operational areas benefitted 6,000 students till 2016-17 fiscal. Distribution of Learning Kits: A new initiative in 2016-17 fiscal, interactive learning kits on English, Science and Maths were distributed in 30 schools of OIL s operational areas of Upper Assam promoting activity based teaching & learning. The English relay program, Science kits and Math Master use the kit based approach (constructive approach) for building foundation skills in curricular subjects through games & activities, where learning happens through experimentation, trial & error and joyful experiences. The program has covered 6,954 students of 30 schools. Adult Education: On the other hand, launched in the same year, adult education classes are conducted in 30 areas targeting illiterate and semiliterate people of the rural and tea Garden areas. In FY 2016-17, 1,500 nos. of adults were provided education classes from OIL s operational areas of Tinsukia, Dibrugarh and parts of Newly formed Charaideo districts. Since 2012-13, 4200 adults have been benefitted. The course module is designed based on the government of Assam approved textbooks of Sarva Shikshya Abhiyan. Apart from the regular course, sessions on other important issues like women empowerment, health, hygiene, sanitation, awareness on available government schemes, child rearing, etc. are also taught to the elderly participants. 14

OIL Shikshya Ratna Puraskar: Oil India Limited introduced OIL Shikshya Ratna Puraskar for recognizing the all-round contribution of the teaching fraternity from provincialised schools and colleges from all over Assam. In FY 2016-17, 6 nos. of teachers were awarded. Started in the year 2013, so far, 23 teachers have received the award comprising Rs. 1.00 lakh in cheque and a silver salver each. Oil India Super 30: Started in 2010-11, OIL has engaged Centre for Social Responsibility and Leadership (CSRL), a New Delhi-based NGO, for a free 11-month (July to May) residential coaching for meritorious students from disadvantaged sections in Assam, Arunachal Pradesh and Rajasthan. Such students are prepared for JEE Mains, Advanced and other Engineering entrance examinations. Guwahati, Jorhat, Dibrugarh, and Itanagar and Jodhpur have a residential coaching centre to accommodate 30 students in each centre. Till academic year 2015-16, out of the 510 students trained, 476 have been well placed in various reputed colleges. Out of 476 students, 97 were placed in IITs/ISRO/BITS, 126 were placed in NITs/IIITs and 253 were placed in State Engineering colleges, Medical colleges, etc. The student strength in each centre in FY 2016-17 is as follows: Centres No of students under coaching Guwahati 31 Dibrugarh 29 Jorhat 31 Jodhpur 30 Itanagar 26 Total 147 No of students admitted in various institutes/colleges Entrance Examinations in process Results of OIL Super 30 2015-16: General Nursing Midwifery (GNM) training: Established in 1991, the nursing school in OIL Hospital Duliajan conducts 3 years General Nursing Midwifery (GNM) training courses which is recognized by the Directorate of Medical Education, Government of Assam. The annual intake is 20 (Twenty) young women, out of which one vacancy each is reserved for SC and ST candidate. Stipend is paid to the students in addition to limited hostel accommodation, uniform and protective clothing. The target sector for post training employment is Government, semi-government and private. Since inception around 300 women have successfully completed the training. In last two years, 40 (20 every year) new students were given admissions and trained under the ongoing 3-year course. 15

Financial Contribution to IITG, Guwahati: In FY 2016-17, OIL as an industry partner had contributed its share (Rs. 1.87 cr.) towards the capital cost of the Indian Institute of Information Technology (IIIT) Guwahati. In order to address the challenges faced by Indian IT industry and growth of the domestic IT market, the Ministry of Human Resource Development (MHRD) had initiated the establishment of twenty Indian Institute of Information Technology (IIIT), on a Not-for-Profit Public Private Partnership (N-PPP) basis. The partners in setting up the IIITs are the MHRD, Governments of the respective states where each IIIT is being established and the industry operating in the region. The Government of Assam had taken the decision to establish a world class institution for development of information technology together with advanced and applied sciences under the banner of IIIT at Guwahati. Oil India Limited (OIL) is one of the industry partners for setting up of IIIT Guwahati. Assistance to schools & colleges: OIL has been committed to socio-economic development in its areas of operation encompassing education as one of the most important areas indispensable for the overall development of an individual and well-being of the society at large. In FY 2016-17, OIL had provided financial assistance to various educational institutions towards enhancement of infrastructure & value of education in OIL's operational areas, namely towards construction of 22 nos. of classrooms in rural schools, 34 nos. of boundary wall cum fencing and provided 4 nos. of computers to rural schools, public library at Duliajan and student organizations. Career Counselling & Guidance: In FY 2016-17, title sponsored by Oil India Ltd., and implemented by the Assam Tribune Group, Edufair, an annual event of career counselling and guidance was organized at Guwahati, Shillong, Silchar & Dibrugarh. The event is one of largest and prestigious educational events of North East India wherein several reputed institutions affiliated to government bodies and universities from across the country participate with over 10,000 students/parents at all the locations taken together. The fair provides excellent opportunity to the students to learn innovative career options along with interaction with reputed institutions with valid recognition/affiliation to government/universities under one roof. The most important features of the fair are the career guidance workshops including a psychometric test, information on educational institutions, admission procedures, fees structure, educational loans, etc. 16

SKILL & CAPACITY BUILDING OIL Swabalamban: OIL s thrust on placement linked skill and capacity building is in view of the large number of unemployed youth in OIL s operational areas, emphasis on skill building by Govt. of India and the demand of skilled manpower in various industrial and service sectors. The project was launched in Dec 2013-14 fiscal for providing sustainable employment opportunities to the unemployed youths from OIL s operational areas through various industry relevant placement linked skill and capacity building programs. The project is implemented through signing of MoUs with IL&FS Education & Technology Services (New Delhi), Construction Industry Development Council (New Delhi), Indian Institute of Entrepreneurship (Guwahati), Pragati Edutech (Guwahati), Gyanjyoti Foundation (Guwahati), Gram Tarang (Guwahati) and Downtown Charitable Trust (Guwahati). A number of short-term courses/trades were offered under the project like construction industry trades (plumbing, masonry, carpentry, welding, etc.) housekeeping & hospitality, food & beverages, sewing machine operator, electrician, BPO/Voice calling, general duty assistant, etc. certified by NSDC, Govt. of India. In FY 2016-17, 2498 nos. of candidates were trained and 2078 were placed in the trades of Food & Beverages, Housekeeping & hospitality, sewing machine operator, electrician, CRM Domestic Voice, Fitter, BPO/Voice calling, general duty assistant and CCD Training for Differently Abled. Since 2013-14 till 2016-17 fiscal, a total of 8,560 candidates were successfully trained and 6,669 have been placed in various industries across the country. Since 2013-14 till 2016-17 fiscal, a total of 8,560 candidates were successfully trained and 6,669 have been placed in various industries across the country. 17

SPORTS Rural Sports: OIL has organised number of rural sports events in Dibrugarh and Tinsukia districts of Assam. Envisaged to provide a platform for budding athletes at the village level, such events have helped unite communities, mobilise, inspire and instil responsible behaviour among the children and youth. The events are held in collaboration with social groups, district administration and sports bodies. These OIL-sponsored rural sports events have produced young athletes who are now participating at district, state and national levels. In FY 2016-17, the following rural sports events were organized: Contribution to other sporting events: Apart from rural sports in FY 2016-17, OIL has provided financial assistance to several schools & sports organizations for development of playground benefitting large number of youth. Financial assistances were extended towards many district, state and national level sports associations/events. Some of them are All Assam Tennis Association, Assam Sports Journalists Welfare Association, All Assam Chess Association, Guwahati, Assam Badminton Association, Bodousa Sports Club, Dibrugarh District Taekwondo Association, Upper Assam Golf Association, etc. Tinsukia District: Dibrugarh District: 18

ENVIRONMENT Project OIL Urja: Started in 2016-17 fiscal, keeping in view the need to create a safer environment for the people at large, the project aims at reducing carbon emissions through the use of renewable energy and prevention of indoor air pollution for communities of OIL s operational areas. Under the project, fuel efficient cook stoves will be constructed and installed in 3000 rural households of OIL s operational areas of upper Assam in a span of 1 year. Further, Solar Solutions in alignment with the MNRE (Ministry of New & Renewable Energy, Govt. Of India) Clean Cooking & Lighting Solution under Happy Home Package will be provided to 3 villages of Upper Assam where accessibility to electricity is poor or negligible targeting 400 households in a span of 2 years. The project is implemented in association with IIE (Guwahati), ICCO (Guwahati) and North East Agency Pvt. Ltd. (Guwahati). Park. The rhino calves are undergoing rehabilitation for reintroduction in the wild later. Around Rs.50,00,000.00 (Rupees Fifty Lakh) will be provided by OIL for looking after the Rhino calves for a three-year period. Support to Assam state Zoo: Oil India Ltd had provided financial assistance towards meeting the cost of construction of a Quarantine House and Fabrication of squeeze and transportation cages for rescued animals and their rehabilitation after providing necessary care and veterinary treatment. Adoption of rhino calves: OIL was one of the first PSU to adopt 3 rhino calves orphaned by the devastating floods of 2016 in Kaziranga National 19

ABLING DIFFERENTLY-ABLED Project OIL Sakshyam: OIL has ventured into the noblest areas of welfare under CSR by extending need based support to the communities of physically challenged. Every year as a special gesture under the OIL Merit Scholarship Scheme, OIL provides scholarship in the form of monetary support to students with disabilities and special needs, studying in two special schools of Mrinaljyoti Rehabilitation Centre and Moran Blind School. The two schools visibly located in the OIL s operational areas of Upper Assam in Duliajan and Moran respectively cater to students not only from Upper Assam but also from far flung areas of North East. Apart from monetary support as a special initiative, Head of Fields OIL, Duliajan also handed over a Maruti Eco Van to Mrinaljyoti Rehabilitation Centre, Duliajan which has been helping the students to travel from their homes to the Centre, free of cost. OIL believes that such gestures can be great moral boosters to these special children and for the society at large. However, OIL has visualized that in the long run for sustainable growth and empowerment of this special section of the society much needs to be done apart from supporting them on piecemeal basis. Hence, after several visits by the officials of OIL and brainstorming sessions with the management of the two schools, the ambitious initiative called Project Sakshyam was conceptualized referring to sustainable empowerment. The Project was initiated with the prime objective of catering to the needs of Mrinaljyoti Rehabilitation Centre (Duliajan) and Moran Blind School-J.A.A.B. (Moran) whether in terms of infrastructure development, running costs or any special project which will act as a support base for enabling the students as productive and independent citizens of the mainstream. In the last two years, financial assistance was provided to the students of both the schools in the form of annual scholarships. At the same time, financial assistance was provided to Mrinaljyoti Rehabilitation Centre, Duliajan for construction of a shelter home for girls (one time), procurement of a diesel generator set (one time) and annual grant (in each year) for extension of services of the Centre. Similarly, Moran Blind School, Moran was provided annual grant for incurring the running cost of the school (in each year). A new initiative started in 2016-17 fiscal, 20 differently abled candidates were trained in the trades of sewing machine operator and quick service restaurant from OIL s operational areas as well as other parts of Assam. Out of 20, 15 candidates were placed at various industries/restaurants across the country. 20

INFRASTRUCTURE DEVELOPMENT The Company has invested heavily in developing rural infrastructure to bring about all round development of the region. Over the years the company has built over 1500 kilometres of roads to facilitate and improve basic communication. OIL has constructed many Public Stages, Auditoriums, Libraries, Lecture Halls, Computer Centres, roadside waiting sheds, upgraded & developed rural hospitals, rural schools & institutes of higher development in various OIL operational districts of North East India. The score in the last two years has been more than 350 km of rural roads, boundary wall cum fencing of more than 100 rural schools, more than 70 classrooms in schools, more than 60 community stage cum auditoriums and around 20 waiting sheds besides development of 20 playgrounds in various villages of OIL operational areas of Tinsukia, Dibrugarh, parts of Newly formed Charaideo districts in Upper Assam and Arunachal Pradesh. In FY 2016-17, OIL had taken up construction of 105.78 Km of rural roads along with 9 nos. of rural culverts which were in a very dilapidated state. Further, 5 nos. of playgrounds, 13 nos. of community auditoriums and 11 nos. of waiting sheds were also taken up for construction. 21

SWACHH BHARAT ABHIYAN Inspired by Honourable PM Narendra Modi s call in 2014 for a clean India by 2019, OIL has taken part in Swachh Bharat Abhiyan In the last three fiscal under Swachh Vidyalaya Abhiyan had constructed 1,471 toilets for boys and girls in government schools in seven districts of Assam, toilets for adults in two villages of Rajasthan, provided 20 RO/UV drinking water plants in KG Basin Project area, 1,000 garbage bins and two garbage disposal trucks to Guwahati Municipal Corporation, renovation of 13 nos. School & AWD Centre Toilets under Araimuria GP, constructed toilets in several other areas of Assam and Arunachal Pradesh besides cleaning and maintaining of Bondajan water body in Guwahati and training of sanitation workers under Project Anubhav. Further, under Ministry of Drinking Water and Sanitation and Swachh Bharat Mission, Kamakhya Temple in Assam is selected as one of the site and Oil India Ltd has taken the opportunity to contribute towards the said initiative. Additionally, OIL took up a toilet utilization assessment survey of the already constructed toilets in various schools. SMOKELESS VILLAGE CAMPAIGN The Ministry of Petroleum and Natural Gas directed OIL to make five villages smokeless to mark Oil and Gas Conservation Fortnight, 2016. OIL distributed free LPG connection to 131 households at Innao village in Arunachal Pradesh s Changlang district and 117 households in Amdanga and Telulguri villages of Nagaon district, Assam. Two other villages Beldanga village near Alipurduar in West Bengal; and Tanot desert village in Rajasthan s Jaisalmer will be made smokeless soon. The villages were chosen after a 2015-16 survey which revealed the majority of the households were using unhealthy firewood/biomass for cooking. Awareness and handling of LPG kit is also part of the campaign. This noble initiative of OIL, aims to reduce indoor smoke and the drudgery of the homemakers while catering to the needs of their families. 22

Contribution towards Government of India Schemes/Projects in FY 2016-17: Sl.No. Scheme/project Financial contribution ) in INR 1 LPG Subsidy under Prime Minister s Ujjwala Yojna 15.8 Cr 2 Skill Development Institute, Visakhapatnam 01.50 Cr 3 Skill Development Institute, Kochi 01.50 Cr 4 Hydrocarbon Sector Skill Council 0.50 Cr 6 Statue of Unity, Gujarat 25.00 Cr 7 Development of Kamakhya Temple under Ministry of Drinking Water and Sanitation and Swachh Bharat Mission 03.00 Cr 23

CORPORATE COMMUNICATION 24

OIL News: Publication of OIL News, the in-house Journal covering all major activities of the Company, aimed at bringing about awareness, understanding and creating a mutual platform for all employees to interact and share relevant and up to date information about the Company. Internal Communication OIL Kiran: OIL Kiran is a bi annually Hindi house journal of OIL published by Hindi section of PA Deptt. The journal acts as an official language promotional tool and also provides platform to officer and employees to showcase their literary flair in Hindi. Calendar: The theme of 2017 Special Calendar was Energy. The Calendar illustrated how OIL indirectly has affected the livelihood of the common people. Two types of calendar were designed to cater to the needs of diverse stakeholder. Diary: The OIL Diary 2017 was given a new look with alteration in size and paper quality. The fresh look was appreciated by the stakeholders. Pragati: 4 issues of quarterly E Bulletin on CSR Pragatii were published. 25

R elevant Effective Press Releases and briefings were made available to the media, as and when required to inform and update the general public about the activities both at the corporate level and at the fields HQ. Moreover, the department organised press meets and maintained constant interaction and liaison with Media to ensure that OIL s achievements and image is projected in good light. Print Advertising Campaign: PA Department in the FY 2016-17 had robustly come up with numerous Advertising Campaigns published in leading national and local dailies. A series of 7 quarter ads, one half page and one full page advertisement was published in newspapers with the prime objective of making external stakeholders understand OIL s indispensable contribution towards the economy of the state and its CSR Projects. Airport Advertising: Significant initiatives have been taken in order to develop the brand image of OIL in Upper Assam and at strategic locations in Guwahati and Dibrugarh. Airport hoardings being an effective tool of brand promotion highlighting OIL s External Communication contribution towards the economy and development of the state were put up at strategic locations in Dibrugarh and Guwahati Airport. 26

ADVERTISEMENTS, NEWS TRACKING PHOTOGRAPHY/VIDEO Advertisement (NITs/tenders/Notices): All press advertisements related to recruitment, tender, contracts, materials procurement etc. were handled by the department in a cost-effective manner and a new policy for the same has also been adopted keeping in perspective Media outreach and brand building. In the year 2016-17, a total number of 239 advertisements were published in the local and national dailies. The advertisements were published in a total of 17 different national and 26 regional newspapers. Department has provided uninterrupted service of covering these important events throughout the year. The hard copies of the photograph are sent to respective departments for record. PA Department also keeps an archive of all the photographs in hard and soft copy. In the year 2016-17, a total of 11,375 nos. of photographs were printed and a total of 19 events were videographed. Tracking of Articles/News/Advertisements/ NITs/Tenders/Notices: PA Department everyday uninterruptedly tracks down the news related to OIL and oil & gas sector /advertisements/nits etc published in various local and national dailies. These are then widely circulated every morning to key persons in the Company and also filed properly for future reference. In the year 2016-17 approximately 1,200 of news were tracked and archived. Photography and Video: Photographs of OIL s Operations in North East were taken to update the collection of photographs, which were extensively used in exhibitions and publications. In order to cover Company events organised by various departments at FHQ, PA department has engaged a third party vendor to execute the job apart from Department s in-house photographer. PA 239 NITs Published 1200 News tracked 11,375 Photographs clicked 27

Press Releases: The PA department has published more than 20 (twenty) press releases in the year 2016-17 pertaining to various events organised in the Company. The news about the various events of the Company was well covered by the local and national print as well as electronic media. Press Meet: The PA team was actively involved in various fronts during the 57th Annual General Meeting. The team was involved in preparing hoardings, banners, brochures, CMD s AGM speech booklet and press kit. The team also successfully organised the AGM Press Meet at MTDC on 27th September 2016 where around 40 media personnel were present. The media persons actively participated in the Press Meet. Exhibition: PA Department was actively involved in various exhibitions in the FY 2016-17. The departmental representative provided necessary support in designing of brochure, translides and stall. 1. Petrotech 2016: Oil India Limited won the Award for the Best Overall Display at the Petrotech-2016 Exhibition, held from 4 th to 7th December, 2016 at Pragati Maidan, New Delhi. The Award was presented to the OIL team by Shri Anish Aggarwal, Director (Pipelines), IOCL and Chairman Exhibition Committee, Petrotech-2016, along with Shri A.K. Sharma, Director (Finance), IOCL, at the Petrotech- 2016 Exhibition Awards ceremony, on 7th December, 2016 at Pragati Maidan, New Delhi. The Award for the Best Overall Display is in recognition of Oil India Limited s vibrant and engaging Exhibition Stall, which showcased the company s glorious legacy, its growth as a truly integrated E&P company, its futuristic outlook and shed light on its international foray & its contribution to the society as a truly responsible corporate citizen. 2. OIL puts up stall in Namami Brahmaputra River Festival 2017 OIL being the principal sponsor of Namami Brahmaputra Festival 2017 in Dibrugarh and Tinsukia, has put up stalls at the respective venues i.e. on the banks of River Brahmaputra at Kacharighat, Dibrugarh and at Dhola in Tinsukia showcasing Company s rich legacy, CSR and E&P activities. In the five-day festival a host of activities to showcase the region s art, heritage and culture like exhibition, traditional dance, music, drama, etc is being organised by the Government of Assam. 28

EVENTS OIL Signs MoU for extending its CSR Project SPARSHA a Mobile Healthcare Service OIL signed two significant MoUs with St. Luke s Hospitals & Piramal Swasthya Management & Research Institute for two years, to conduct the mobile healthcare project, SPARSHA on 30th May 2016. The two experienced agencies as part of the MoU will extend the Mobile healthcare Services to Dibrugarh, Tinsukia & in newly formed Charaideo districts of Upper Assam and in Miao & Manabhum areas of Arunachal Pradesh. The Mobile Healthcare Services of OIL have always been one of the most significant CSR activities of the Company. The MoU comes with a wider scope of extending primary health care service to OIL s operational areas. OIL Shikshya Ratna Puraskar 2016 Oil India Ltd. under its educational CSR initiatives has been awarding OIL Shikshya Ratna Puraskar honoring the exemplary service of In-service teachers of all provincialized schools (Elementary to Secondary) of Government of Assam and all affiliated non-technical undergraduate colleges under state universities of Assam since 2013. OIL awarded OIL Shikshya Ratna Puraskar, 2016 to 6 (six) teachers at an award ceremony held on 26th September 2016 at Duliajan Club followed by a Teachers Workshop. The Shikshya Ratna Puraskar consisted of cash incentive of Rupees One Lakh, a silver salver and mementoes to each of the awardees. The award ceremony was followed by a Teachers Workshop conducted by resource persons of IL&FS Education. Around 300 teachers from OIL s operational areas participated in the workshop. OIL provides post training assistance under HTPC As a part of the ongoing CSR Project under Oil India Rural Development Society (OIRDS), trainees of Handicraft Training & Production Centre (HTPC) were provided with post training assistance at a ceremonious event held at HTPC complex, Duliajan on 19th August, 2016. Post training assistance like sewing machine, fly shuttle handloom sets and weaving & embroidery accessories along with certificate were provided to 50 successfully passed out trainees for the year 2014 and 2015 to encourage them for self-employment. OIL s flagship social welfare project Handicraft Training and Production Centre was instituted in 1984 as a Silver Jubilee Project of the company. This institute is run by Oil India Rural Development Society (OIRDS) under direct patronage of Oil India Limited. Young girls from OIL s operational areas are imparted 11 months free training in cutting, knitting, embroidery and weaving in this center along with a monthly stipend. Three decades ago OIL took initiative to imbibe sense of self sufficiency among rural women folk and is still pursuing it with same zeal and enthusiasm. Till date more than 1000 women completed training from this institute. 29

OIL signs MoU under Project Swabalamban As part of its endeavor to skill more youths, under Project Swabalamban OIL signed another MoU with four reputed organizations working in the areas of Skill and Capacity Building for partnering in OIL s CSR activities in Skill and Capacity Building in its operational areas in NE India. The placement linked skill training MoUs were signed between OIL and the four parties viz. Pragati Edutech Pvt Ltd, Downtown Charitable Trust, Gram Tarang Employability Training Services and Gyanjyoti Foundation on 12th August 2016. The MoU signing ceremony held at its Field Headquarter Duliajan was graced by Shri J K Borgohain, RCE, OIL, Shri C Pal, GM (F&A), Shri Pranjit Deka, GM (Public Affairs) and other officials of OIL along with the project implementing partners. The parties will be imparting skill training to youths from OIL s operational areas in North East India in trades like House Keeping & Hospitality, General Duty Assistant, Fitter CTC, Fitter, BPO (V/Non V) and CRM Domestic Voice. OIL adopted three orphaned rhino calves in Kaziranga Oil India Limited under its Corporate Social Responsibility initiative has adopted three orphaned Rhino calves which are being looked after by Wild Life Trust of India (WTI) s, Centre for Wild Life Rehabilitation and Conservation located near Kaziranga in Panbari Borguri, Bokakhat, under Golaghat District in Assam. In the recent devastating floods in Assam, Kaziranga National Park has been severely affected and a lot of wild animals have lost their lives, while quite a few have been rescued by local people, NGOs and Forest officials. Responding to a news report published in a local Assamese daily on 2nd August 2016 regarding need of willing benefactors to adopt 8 (eight) numbers of rhino calves orphaned due to the floods, OIL Management readily offered to adopt three Rhino calves, each around one month old, till the age of around three years after which they can be released from their captivity into the forest and monitored for a brief period as per norms. Around Rs.50,00,000.00 (Rupees Fifty Lakh) will be provided by OIL for looking after the Rhino calves. Initial amount of Rs. 3.00 Lakhs (Rupees Three Lakhs) in form of cheque was ceremoniously handed by Mr Bhaskar Khaund, ED (HR), OIL to Mr Vivek Menon, Founder & CEO, WTI, at OIL s Corporate Office in Noida, Uttar Pradesh as an initial amount to take care of immediate needs of the three Rhino calves. Subsequently, the Company will be releasing the financial assistance periodically. A team from OIL s Public Affairs Department based in OIL s Field Headquarters in Duliajan, Assam visited Centre for Wild Life Rehabilitation and Conservation in Kaziranga on 8th August, 2016 to take a first-hand view of the Centre, the rescued Rhinos calves and had detailed discussion with the officials of WTI. 30

OIL organises medical camps under project Sparsha in flood affected area of Majuli As part of its CSR initiative, Oil India Ltd in collaboration with Srimanta Foundation for Culture and Society under Project SPARSHA had organised free health camps on 27th and 28th August 2016 in flood affected areas at Koritipar, Samuguri, Bilotiya villages in Majuli. The health camps were jointly implemented by OIL Hospital and Piramal Swasthya (OIL s Project Implementing partner). The team from OIL Hospital was represented by Dr B K Sarmah, Dr D Duarah, and Dr. Nihar Deka. The team had to outdo the river and bad road condition to reach to the ailing villagers. The team had to carry medicines in boat, motorcycle, on foot and in bullock cart as the roads were damaged due to recent floods. On 27th August a total of 435 villagers were administered health check up in the camp, i.e. 289 at Kortipar, Majuli and 146 at Namoni Samoguri, Majuli. On 28th August, a total of 229 patients were given medical assistance at Sikali Chapori. 31

OIL provides 40 KW Solar Power Plant at Sasoni Merbeel Eco Tourism Project Shri Utpal Bora, Chairman and Managing Director, Oil India Limited inaugurated a 40 KW Solar Power Plant in Sasoni Merbeel Eco-Tourism Project, which has been provided by OIL under the Company s CSR initiatives. OIL had sanctioned a financial package of Rs 1 (One) Crore, which included besides the Solar Power Plant, other components like 13 pedal boats, a four wheeler, two eco-friendly green vehicles, construction of Jetty and a bio digester plant bio digester for Sewage disposal. The Sasoni Merbeel Eco Tourism Project located in the heart of the operational area of Oil India Limited, around 20 odd kms from OIL s Field HQs, Duliajan in Dibrugarh District is all set to become one of Assam s most sought after natural retreat. Merbeel is an ox-bow lake in Naharkatia LAC in Dibrugarh district and covers an area of almost 1550 bighas including an island of around 933 bighas. The wetland is also famous for endangered species of fresh water turtles and various other aquatic life forms. Inauguration of OIL Jeevika A Livelihood Promotion and Cluster Development Project Under its CSR intuitive, Oil India Limited inaugurated a livelihood promotion and cluster development project OIL Jeevika at Innao, Changlang District Arunachal Pradesh on 20th December 2016. OIL has started this one and half year project with the objective to impart skills training and generate sustainable livelihood opportunities through capacity building, marketing and financial linkages and handholding support. Initially the Project aims at Livelihood Promotion and Cluster Development for Beekeeping and Honey Processing Program in a phased manner. OIL will implement the project in 5 nos. of villages of Diyun Circle namely, Kumchai Ka, Innao, Innao Chengmai, Innao Pathar and Piyong having a total population of around 400 households. The project will be implemented by OIL s CSR implementing partner Indian Institute of Entrepreneurship, Guwahati. Inauguration of OIL CSR Project under OIRDS Augmentation of agriculture through effective resource utilisation with participatory approach Under its CSR initiative, Oil India Limited with technical support from Assam Agricultural University (AAU), Jorhat inaugurated a CSR project under Oil India Rural Development Society (OIRDS) Augmentation of Agriculture through Effective Resource Utilisation with participatory Approach on 24 th December 2016. OIL has initiated this three-year program at a total project cost of Rs 164,36,163.00 (Rupees One Hundred Sixty-Four Lakh Thirty-Six thousand and One Hundred Sixty-Three only) with the objective to facilitate agriculture-centric livelihood and economic empowerment options for rural people in operational areas of OIL. While developing economic activity spreading linkage model among the farmers, the project through workshops and training will educate farmers about conservation of resources for escalating farm income and build capacities in different aspect of modern agriculture. 32

OIL takes up project for upgradation of 3 rural hospitals under CSR As part of CSR initiative of OIL to provide better medical facilities to the people of OIL s operational areas, three rural hospitals of Dibrugarh District have been identified for upgradation in consultation with District Administration and Health Department of Govt. of Assam. The three hospitals identified for upgradation are: 1. Ghoramora State Dispensary to FRU 2. Tinthengia PHC to FRU 3. Sensuapukhuri Sub-Centre to Mini PHC OIL will invest an amount of Rs. 7,62,34,349.00 (Rupees Seven Crore Sixty two Lakh Thirty four thousand Three hundred forty nine) for the above three hospitals. Department, Govt. of Assam, Dr. Udayan Baruah, Joint Director of Health Services, Dibrugarh and Shri Pranjit Deka, ED (HR&A) in presence of Smt Laya Madduri, IAS, Deputy Commissioner, Dibrugarh. OIL Felicitates Kho-Kho Gold Medalist As part of OIL s initiative under CSR for promotion of sports and sports personalities, Ms Sapriya Gogoi, Gold Medalist in Kho-Kho Women Group in 12th South Asian Games'2016 was recently felicitated by OIL on 13th February 2017. She was awarded with a cheque of Rs 50,000 and a citation handed over by Shri B P Sarma, RCE, OIL in presence of other senior officials of OIL. Inauguration Ceremony of Clean Energy Programme under Project Urja The opening ceremony of the Clean Energy Programme under Project Urja, a CSR initiative of OIL India Ltd. in association with Indian Institute of Entrepreneurship (IIE) as an implementing partner and ICCo as a technical partner was held on 10 th February at Balijan Tea Estate in Dibrugarh District. Under the provision of this programme, IIE has a mandate to distribute this particular customised smokeless Chulha (Cook stove) developed using Clean Energy in 3000 households in the Tea garden areas in and around the OIL town of Duliajan. Gradually, IIE also plans to create 20 women entrepreneurs through training and capacity building in the project intervening areas to generate robust livelihood and economically empower the women in the tea garden belts. To implement the project, OIL has signed MoUs on 4th April, 2017 for the above three hospitals. The MoUs were signed between Shri B Devchoudhury, Executive Engineer, Public Works (Building & N.H.) 33

OIL extends financial assistance of Rs 50 lakhs to Assam Sahitya Sabha for Institute of Translation through translations of selected texts from world literature. These high quality books shall be selected and translated by a panel of eminent translators of the state; printed under the Aegis of Institute of Translation, Assam Sahitya Sabha, the books will be made available to the reading public at an affordable and attractive format. More than 100 young writers will be engaged in the translation works with an objective to develop their literary and intellectual skills. Tarun Duvarah Memorial Oil India Award The award, instituted in the memory of eminent artist, singer and actor Tarun Duvarah, consists of a cheleng chador, a memento, a citation and a cheque of Rs 1.5 lakh. The event is organised by Gauhati Artists Guild (GAG) in association with Oil India Limited, Assam Tribune and the Directorate of Cultural Affairs, Assam. The annual award honours and felicitates personalities from Assam for their contribution towards promoting the rich art & culture of the State. Oil India Limited extended a financial assistance of Rs 20 lakhs as the first instalment of the total amount of Rs 50 lakhs to Assam Sahitya Sabha towards setting up an Institute of Translation. At a well-attended function organised at the Sabha s Guwahati office on 28th September, 2016, the amount was handed over by Chairman and Managing Director OIL, Shri Utpal Borah. The project is being proposed for development of knowledge and skill through translation. The Assam Sahitya Sabha plans translating and publishing hundreds of books from world literature, Indian literature in both fiction and nonfiction category of books. The aim of this endeavour is to enrich the society by bringing in new knowledge, ideas, skills 34

SUSTAINABILITY REPORT A s per the National Voluntary Guidelines (NVGs) on Social, Environmental & Economic Responsibilities of Business launched on 8 July 2011 by the Ministry of Corporate Affairs, Government of India, businesses of all size, ownership, sector, and geography are to achieve the triple bottom line and inculcate responsible business practices. In 2012, subsequent to the release of the NVGs the Securities and Exchange Board of India (SEBI) mandated the Annual Business Responsibility Reporting (ABRR). Considering the mandatory requirements, OIL published its 1st Sustainability Report Darpan in 2012-13 as per the MoU with MOPNG and subsequently in 2013-14 & 2014-15 In FY 2016-17, OIL released its 4th Sustainability Report Darpan for the year 2015-16 in accordance to the Global Reporting Standards (GRI) G4 guidelines and includes all of OIL s activities in the three pillars of Sustainable Development- Environmental Performance, Social Performance and Economic Performance as well as Corporate Governance. As per the reporting guidelines, it is required that Disclosures on Management Approach (DMA) have been made for every material aspect identified during Stakeholder Engagement and Materiality Analysis process. The report has been expanded to include all of OIL s installations across India & overseas. 35

IMPLEMENTATION OF OFFICIAL LANGUAGE (HINDI) In Pursuance of Official Language Policy /Act/Rules/ Orders of the Govt. of India efforts are continuing towards increased use of Official Language Hindi in Official work. Officers and employees were motivated to put in their best efforts to do the official works in Hindi. Hindi Workshops were conducted regularly so as to enable officers and employees to work in Hindi conveniently and efficiently. Quarterly Meetings of Official Language Implementation Committee were held in each quarter. The responsibility of the Chairmanship of Duliajan Town Official Language Implementation Committee (TOLIC) was also borne by our Company. Half yearly meeting of Town Official Language Implementation Committee were organised as per schedule of Department of Official Language. Executives/ Employees were encouraged to attend Hindi Training Classes and to write more and more words in Hindi through Incentive Scheme formulated by the Company. A total of 101 Nos. of officers and employees took training of Hindi through Hindi class and workshop in Official Language Section. In- House Journal OIL NEWS was published in Trilingual form i.e. Assamese, Hindi and English. Hindi Month 2016 was observed in a befitting manner from 01.09.2016 to 30.09.2016 at Field Headquarters Duliajan. To Propagate Official Language Hindi, amongst employees and school going children, various literary competitions were held during Hindi Month Celebration. New initiative of Hindi section i.e. Aaj Ka Shabd is being prepared and published in OIL web daily. In the month of March 2017 all Hindi Officer belongs to deferent sphere of OIL, coordination meeting was organized in the Chairmanship of ED (HR&A) to prepare an effective road map for implementation of Official Language in OIL. All translation Jobs from English to Hindi & viceversa (Circular, Notification, Office note, Press Release/Note, Standard form/formats, Administrative Report, Parliamentary Questionnaire/Reports, RTI Queries and other publication materials) were carried out as per the requirement. Important documents, to be laid on the table of Parliament, were also brought out in bilingual form. Various types of reports and returns (Monthly, Quarterly, Half yearly and annually) of Hindi were sent regularly to concerned Ministries/Depts./Govt. Agencies. Annual programme of Official Language Hindi for the year 2016-17, which was issued by Deptt. of Official Language, Ministry of Home Affairs, Govt. of India, was circulated to all Deptt. of Duliajan and regular monitoring and reviewing jobs are being done in Quarterly Meeting with Departmental representatives. In House Hindi Journal OIL KIRAN was published regularly. 36

C risis Management; Networking with Public Organisations, Government and Non- Governmental Agencies, Opinion leaders, PSUs & Private Companies; Information Collection and Dissemination; Interdepartmental Liaison; Assess socio-economic needs; Facilitating for Special Component Plan/Tribal Sub Plan; Study the Human Climate- to sense its turns, and influence the Stakeholders towards sustaining a favourable public opinion towards the Company are required to be handled under public affairs by the department. Today PA department has to cater to the growing needs of the communities residing in OIL s operational areas where over 1000 villages in Assam and Arunachal Pradesh has been covered under our welfare schemes. PA department represented the company in various tripartite meetings with the District Authorities in Assam and Arunachal Pradesh and public petitioners to amicably settle disputes and grievances so that the company s operations are not hampered. A number of distinguished visitors and guests visited OIL fields HQ during the year. PA department carried out the responsibility of acquainting them with OIL s CSR endeavours which included visits to CSR projects besides carrying out assigned liaison and co-ordination jobs during such visits. In the last financial year, a significant number of negotiations/discussions were held which includes Bipartite and Tripartite Meetings at Field Head Quarters and Field locations, DC s Office and Public Hearings and related meetings. The Public Affairs Department has to generate big volumes of proposals / reports etc. per year. The information below (figures rounded off approximately) reflects the amount of paper works handled by the department along with number of public interactions done. PA Department has however played a significant role in enhancing the goodwill of the stakeholders, especially the people residing in and around OIL s operational areas in Upper Assam. PA team handled several negotiations to address public grievances on varied matters related to the Company. The success of these negotiations, proactive strategies and impact of CSR interventions have in its own way contributed to the significant reduction of bandhs and blockades, which in turn has helped in reducing the loss of production due to such issues. PUBLIC RELATIONS / GRIEVANCE MNGT. 37

AWARDS OIL bagged SCOPE Corporate Communication Excellence Awards-2016 in two categories Oil India Limited was conferred the first prize in the SCOPE Corporate Communications Excellence Awards, 2016, in the Innovative stakeholder Interface and the Best External Communication Programme categories at the awards ceremony held in the SCOPE Convention Centre in New Delhi, on 21 st July,2016. The award was received by Mr. Biswajit Roy, Director (HR & BD), OIL along with the OIL-PA team led by Mr. Bhaskar Khaund, Executive Director (HR), from Dr. U.D. Choubey (Director General, SCOPE), in the presence of Mr. Nirmal Sinha (Chairman, SCOPE and CMD, HHEC), Mr. D.D Misra (Director HR, ONGC), Padmashree Dr. K.K. Aggarwal (Hony. Secy. Gen., IMA) and Dr. Ajit Pathak (National President, PRSI and GM/IC - CC, IOCL) and Mr Sudhir Chaudhary (Editor and Channel Head Zee News). Under Innovative stakeholder Interface OIL had bagged the award for the street play titled Dekhor Shampad Amar Shampad (Nation s Property, our Property) conducted in villages of OIL s operational areas. A total of 156 shows (3 shows every Sunday) were conducted covering most of the key villages in OIL s operational areas. Under Best External Communication Programme OIL had bagged the award for the thematic Calendar published by OIL since last 13 years to promote North East India reflecting its rich tradition, art, culture and flora and fauna. 38

TRAINING/SEMINAR SL NAME DESIG GD FROM TO TITLE OF TRG / SEMINAR ETC INSTITUTE/ ORGANISATION 1 Mr. P Deka ED (HR&A) I 30.09.2016 02.10.2016 Creating value Through CSR Projects ISB Mohali LOCATION 2 Mr. S K Chakravarty CM (CSR-PA) F 04.10.2016 04.10.2016 NE Regional CSR Conclave ICC Guwahati 21.07.2016 22.07.2016 Sustainable Development IICA Manesar, Gugaon 3 Mr. J K Das (Joined CM-PA F 17.11.2016 18.11.2016 Strategizing CSR Projects, etc IICA Manesar, Gugaon Deptt in Aug 2016) 4 Mr. DM Baruah (Joined CM-PA F 21.07.2016 22.07.2016 Sustainable Development IICA Manesar, Gugaon Deptt on 25th of Aug 2016) 05.10.2016 05.10.2016 Online RTI MTDC Duliajan 5 Mr. M P Chaliha SM-PR E 22.06.2016 22.06.2016 Awareness Prog on RTI Act 2005 MTDC Duliajan (Transfer to L&D deptt in Aug 2016) 6 Mr. T Hazarika CM (CSR &CC) F 22.08.2016 01.09.2016 Leadership Prog for Middle Management IIM Lucknow 09.11.2016 10.11.2016 Media Relations Conclave SCOPE New Delhi 7 Dr. B Khanikar Asst. PAO A 22.12.2016 23.12.2016 Leadership Development Dibrugarh Dibrugarh University 8 Dr. S Tripathi Asst. PAO A 18.10.2016 20.10.2016 Communication Skills & Work Performance Centre for Rishikesh (Hindi) Personnel Development 9 Mr. S Das Supervising E1 29.08.2016 02.09.2016 Introduction to SAP ETDC Duliajan Asstt 10 Ms. N.G Saikia Jr Engr VIII 22.11.2016 23.11.2016 Anubhuti-Life Skills for Personal Effectiveness ETDC Duliajan 11 Mr. Mongsa Fu Mog Sr Asstt II VIII 23.05.2016 25.05.2016 First Aid Training ETDC Duliajan Choudhry 12 Ms. J K Gogoi Sr Asstt II VIII 18.08.2016 18.08.2016 Hindi workshop ETDC Duliajan 22.11.2016 23.11.2016 Anubhuti-Life Skills for Personal Effectiveness 13 Mr. J Boruah Jr Asstt VII 16.06.2016 16.06.2016 Stress Free Living Through Meditation ETDC Duliajan ETDC Duliajan 39

HUMAN RESOURCE DGM-PA D K Bhuyan CM (PA-CSR) S K Chakravarty CM (Public Affairs) J K Das CM (Public Affairs) D M Baruah CM, (CSR & CC) T Hazarika Sr. PAO (CSR) Nayana Madhu Dutta Sr. PAO (CC) J Bormudoi Sr. PAO (CSR&SD) Sakshi Aggarwal Asst. PAO Basanta Khanikar Asst. Hindi Officer Shailesh Tripathi Supported by 13 nos. of staff New Joining 1. D K Bhuyan, DGM (PA) 2. J K Das, CM (Public Affairs) 3. D M Baruah, CM (Public Affairs) 4. Diganta Deka, Jr Translator, Grade VII Separation 1. D K Das, Promoted and Transferred as GM (E&I) 2. M P Chaliha, Transferred to L&D Deptt 3. D Bora, Attendant IV expired 40

CHALLENGES AHEAD With OIL extending its operational activities to new areas in various parts of North East India, there has been tremendous increase in activities as well as responsibilities in Corporate Communication and CSR areas. At the same time with OIL envisioning an ambitious goal of becoming the fastest growing energy company, a department like PA would require adequate resources (especially a separate cell for monitoring) to do justice to its role and responsibilities. As per the Company s Act the Company need to spend 2% of the average net profit of the last three financial years on CSR and therefore action needs to be initiated for timely and effective implementation and monitoring of the CSR projects, which will witness quantum jump both in financial as well as physical involvement on part of the PA Department. The Public Affairs Department has to generate big volumes of proposals / reports etc every year. The department is also engaged in conducting a significant number of negotiations/discussions which includes Bipartite and Tripartite Meetings at Field s Head Quarters and Field locations, DC s Office and Public Hearings and related meetings. The absence of sufficient manpower has been affecting the core functions of the department and may have adverse impact on expectations of the internal and external stakeholders of the Company. 41

INNOVATIONS E PAMS: Web based application for effective CSR, grievance management and timely monitoring with ease of retrieval of complex data at any point of time across the company. OOMS: Web/Mobile based Online Operational Monitoring System to enable real time tracking of public grievances in OIL s installations & drilling rigs E NAMS: Digital Newspaper archiving for retrieving and tracking positive, negative and neutral news published in newspapers about Oil India and oil & gas sector. Platform to gauge Company s image in the public and take timely action for mitigating crisis CONCLUSION In the wake of the company s expanding operations, new CSR benchmarks, PA activities have increased in appreciable proportions in comparison to the previous years. Keeping in perspective the nature of the Department s operations, the focus was to counter the threats, risks and challenges which get generated while dealing with the sentiments, growing expectations, suspicions of the community with whom OIL and Oilindians come into contact every day. We sincerely express our gratitude to all departments and individuals for extending help and valuable suggestions to enable the Department in carrying out the activities in the best way possible. We are also grateful to the members of OIL CSR Committee headed by Independent Director, OIL s CSR Committee (below Board level), OIL-SIRD committee, OIRDS committee, Oil India Limited Official Language Implementation committee, Local Management and all the Functional Directors and CMD for their guidance, support, advice and encouragement. 42

TEAM PUBLIC AFFAIRS, FIELD HEAD QUARTER, DULIAJAN, ASSAM, 2017 43

email us at pa@oilindia.in Call us at 7281 44