Pennsylvania CareerLink Northwest Region Recruiting from the Local Labor Market and Tools to Bridge the Skill Gap Welcome and Introduction Joe Miceli, BWDP Program Supervisor PA CareerLink Erie County 10 years in Workforce Development 18 years in Business Author of the Employer Service Deliver Model of PA CareerLink Erie County and PA CareerLink NWPA Region 1
Agenda I Model Purpose and Goals II Highlights of the System III Solid Base and Economic Rationale IV Key Elements of Labor Exchange Delivery V Expanded Workforce Community VI Long Term Solutions to Skill Gap Purpose: I Model Purpose and Goals A definitive and complete Defining what workforce professionals answer and produce Process Products and Services Response Time 2
I Model Purpose and Goals Goals: A labor exchange model of continuous improvement meets and exceeds the needs of all employers and the local economy optimizes Labor and Industry s Programs for Workforce Development Substantiates and coordinates the efforts of: Employment Services Economic Development Educational Providers II Highlights of the System A Definitive Process - featuring: A Solid Base Economic Rationale behind the Workforce Activity Three Levels of Employer Services Business Products and Services 3
III Solid Base and Economic Rationale A Solid Base Job and Wage Analysis Economic Rationale Labor Market Research III Solid Base and Economic Rationale Job and Wage Analysis Job Posting: basic mode of communication between employer and jobseeker Job Description Standard Occupational Classification (SOC Code) Offering Price Center for Workforce Information and Analysis (Occupational Wage Data) 4
III Solid Base and Economic Rationale Job and Wage Analysis III Solid Base and Economic Rationale Job and Wage Analysis 514121 Welders, Cutters, Solderers, and Brazers Entry Level: $22,02000 Median (Middle): $26,01000 Mean (Average): $29,67000 Experienced: $33,49000 Source: Wage data from the Center for Workforce Information & Analysis (CWIA) 5
III Solid Base and Economic Rationale Job and Wage Analysis III Solid Base and Economic Rationale Labor Market Research The PA CareerLink is a Labor Exchange Market New York Stock Exchange of Jobs in Pennsylvania Premier labor exchange organization in Pennsylvania Where employer demands are advertised Where job seekers market their skills Labor Pool Supply and Labor Demand Analysis Reveal why and how the market reacts to job postings 6
III Solid Base and Economic Rationale Labor Market Research III Solid Base and Economic Rationale Labor Market Research 7
III Solid Base and Economic Rationale Labor Market Research III Solid Base and Economic Rationale Labor Market Research 8
III Solid Base and Economic Rationale Labor Market Research IV Key Elements of Labor Exchange Three Levels of Employer Services Self-Service Staff-Assisted Customized Business Products and Services Advertising Screening Assessment Employer Based Training 9
IV Key Elements of Labor Exchange Three Levels of Employer Services Employer Self-Service Level Employer writes, posts, and monitors the Job Posting Follow-up contact by PA CareerLink staff Possible upgrade to Staff Assisted level Benefits: CWDS technical assistance for registration and posting Meet FCJL, EO, and Affirmative Action requirements No fee advertising to the largest pool of job seekers in Pennsylvania Staff referrals of qualified applicants IV Key Elements of Labor Exchange Three Levels of Employer Services PA CareerLink Staff Assisted Level Staff provides professional assistance to write and post Job Orders Scheduled weekly contact by PA CareerLink staff Staff screens applicants Benefits: CWDS technical assistance for registration and posting Meet FCJL, EO, and Affirmative Action requirements No fee advertising to the largest pool of job seekers in Pennsylvania Job and Wage Analysis 10
IV Key Elements of Labor Exchange Three Levels of Employer Services PA CareerLink Customized Level Personalized approach to recruitment Targeted outreach to job seekers Intensive screening and assessment of applicants Company specific application procedures Other innovative and adaptive products Benefits: All benefits received under Staff Assisted Job Posting, plus: In-depth analysis of labor market information, past posting history, and economic environment Employer Service Strategy Agreement Specialized recruitment products IV Key Elements of Labor Exchange Employer Service Strategy Agreement 11
IV Key Elements of Labor Exchange Advertising 1 Self-Service Level: Employer recruits via CareerLink online 2 Staff-Assisted Level: PA CareerLink Staff recruits via CareerLink online 3 Customized Level: PA CareerLink Staff recruits via Careerlink and outreaches with unique products IV Key Elements of Labor Exchange Advertising Customized Advertising Products : Direct Marketing E-blasts Direct Mailings Bill Boarding and Kiosks Video Recruitment Fliers & Posters Events Employer Specific Recruitment Events Industry Specific Recruitment Events 12
IV Key Elements of Labor Exchange Screening 1 To Standard Occupational Classification specifications 2 To Employer specifications 3 For individual applicants eligibilities for Employer Based Training IV Key Elements of Labor Exchange Assessment Employer Specific Testing: Employer Customized Assessment Skill-Based Questionnaire Interview Skills and Aptitude Testing: WorkKeys Sage Choices Wonderlic Prove It! 13
IV Key Elements of Labor Exchange Employer Based Training For the following eligibility cohorts: Trade-affected Workers lost job due to foreign competition Dislocated Workers lost job due to company layoff Adult Workers unemployed or under-employed at or near poverty level Youth Workers youth with barriers IV Key Elements of Labor Exchange Employer Based Training Customized Training (CJT) Reimburses up to 50% of Tuition-based training costs Meets the special requirements of an employer or group of employers to BRIDGE THE SKILL GAP Commitment to hire upon successful completion of the training 14
IV Key Elements of Labor Exchange Employer Based Training On-the-Job Training (OJT) Reimbursement to the employer of up to 50% of the wage rate To provides knowledge or skills essential to the full and adequate performance of the job to BRIDGE THE SKILL GAP Duration limited to time needed to bridge skill gap IV Key Elements of Labor Exchange Employer Based Training 15
IV Key Elements of Labor Exchange Tax Credits Work Opportunities Tax Credits All new hires from eligible classes Veterans, Youth, etc Provides tax relief money for short-term and long-term hire 25% of wages for those employed 120 to 399 hours 40% of wages for first 400 hours Typical credit cap range is $3000-$12000 of 1 st year wages V Greater Workforce Connections Employment PA CareerLink e3 Economic Development Education 16
V Greater Workforce Connections PA CareerLink, acting as experts in the local labor market exchange, will: Identify when market equilibriums are out of balance Apprise educators, economic development and workforce entities whenever labor shortages or surpluses occur Coordinate the efforts of: Workforce Development (Employment Services) Economic Development Education VI Long Term Solutions to the Skill Gap PA CareerLink, will assist by providing: Increased Recruitment via Industry and Company Pipeline Development Services wages, career ladders, and hiring projections Succession Planning Services demographics to tell us when to replace skill levels Layoff Conversion Services getting skilled workers back to work locally Proactively providing: attraction and retention of skilled workers to the vocations driving the local economy 17
Acknowledgements Joe Miceli, BWDP Program Supervisor Employer Services Model Author and Operational Manager Erika Ramalho, former PA CareerLink Site Administrator CWDS Reporting and Screening Mechanisms Employer Service Team in Erie County Stephen Curcio, BWDP CareerLink Specialist Co-Creator of Job & Wage Analysis Document and Employer Brochure Jennifer Divins, BWDP CareerLink Specialist Spreadsheets & IP Liaison Luis Sepulveda, BWDP CareerLink Specialist - IP Liaison Sarita Aaron, BWDP Veterans Rep Jason Jaquith, BWDP CareerLink Specialist Nilsa Rivera, BWDP CareerLink Specialist Rebecca Laakso, BWDP Clerk Typist II Questions And Answers 18