Getting Operational Leaders on Board to Deliver the Triple Aim

Similar documents
The Health Care Improvement Foundation 2017 Delaware Valley Patient Safety and Quality Award Entry Form 1. Hospital Name Jefferson Health

Population health and potentially preventable events 3M solutions for population health, patient safety and cost-effective care

How Allina Saved $13 Million By Optimizing Length of Stay

Physician Performance Analytics: A Key to Cost Savings

How Data-Driven Safety Culture Changes Can Lower HAC Rates

Nicholas E. Davies Enterprise Award of Excellence Clinical Value

Aldijana Avdić, BSN, RN, PBMS, CPHQ Assistant Director, Patient Safety and Privacy 1

4/10/2013. Learning Objective. Quality-Based Payment Models

LESSONS LEARNED IN LENGTH OF STAY (LOS)

A strategy for building a value-based care program

AmSECT Quality and Outcomes Conference

Understanding Patient Choice Insights Patient Choice Insights Network

2017/18 Quality Improvement Plan Improvement Targets and Initiatives

Value of HIT. Pat Wise VP, Health Information Systems HIMSS North America June 21, 2017

Healthcare Reform Hospital Perspective

The Nexus of Quality and Finance

Making CJR Work for You. A Roadmap for Successful Implementation of Medicare Bundles

Jumpstarting population health management

UNIVERSITY OF ILLINOIS HOSPITAL & HEALTH SCIENCES SYSTEM HOSPITAL DASHBOARD

Transforming Payment and Care Models for Total Joint Replacement. Stephen J. Zabinski, MD

Manitoba Transfusion Best Practice Resource Manual Appendix 17 Guidelines for Perioperative Autologous Blood Collection and Administration

Care Redesign: An Essential Feature of Bundled Payment

Clinical Integration Data Needs for Assessing a Project

The New Jersey Gainsharing Experience By Robert G. Coates, MD, MMM, CPE

Three Steps to Streamline Laboratory Operations:

P4P Programs 9/13/2013. Medicare P4P Programs. Medicaid P4P Programs

Linking the Clinical & Business Successes of Patient Blood Management

UI Health Hospital Dashboard September 7, 2017

Presentation Handouts

How and Why We Implemented a Preop Anemia Service as Part of our Patient Blood Management Program

Study Hall Call Using Value Based Purchasing (VBP) Arrangements to Improve Coordination and Quality of Medicare and Medicaid Nursing Facility Benefits

Patient Blood Management An Overview. Denise Watson Patient Blood Management Practitioner 11 th January, 2016

2013 Health Care Regulatory Update. January 8, 2013

Accomplishments Fiscal Year UPMC Passavant

Value Based Purchasing

Bundled Payments to Align Providers and Increase Value to Patients

University of Illinois Hospital and Clinics Dashboard May 2018

Patient Blood Management Certification Revisions

2015 Executive Overview

UNIVERSITY OF ILLINOIS HOSPITAL & HEALTH SCIENCES SYSTEM HOSPITAL DASHBOARD

Taming the Cost of Esoteric and Reference Testing: Winning Strategies that Reduced Spending and Moved More Value to Physicians Executive War College,

IHI Expedition. Today s Host 9/17/2014

2018 Optional Special Interest Groups

Value-Based Purchasing: A Rural Hospital Perspective

Clinical Operations. Kelvin A. Baggett, M.D., M.P.H., M.B.A. SVP, Clinical Operations & Chief Medical Officer December 10, 2012

SUCCESS IN A VALUE - BASED PAYMENT ARRANGMENT

Quality Improvement Plan (QIP) Narrative for Health Care Organizations in Ontario

Saving Lives with Best Practices and Improvements in Sepsis Care

Medicare Value Based Purchasing August 14, 2012

Choosing Wisely Canada 5 things NOT to do in the ICU

FY 13 Pillar Goal Update and FY 14 Pillar Goals

Clinical Documentation: Beyond The Financials Cheryll A. Rogers, RHIA, CDIP, CCDS, CCS Senior Inpatient Consultant 3M HIS Consulting Services

CME Disclosure. HCAHPS- Hardwiring Your Hospital for Pay-for-Performance Success. Accreditation Statement. Designation of Credit.

2014 ANCC National Magnet Conference. Safeguarding Valuable Resources through Partnership, Technology, and Education

EXECUTIVE SUMMARY. The Military Health System. Military Health System Review Final Report August 29, 2014

Session 57 PD, Care Management in an Evolving Health Care World. Moderator/Presenter: David V. Axene, FSA, CERA, FCA, MAAA

Quality Improvement Plans (QIP): Progress Report for the 2016/17 QIP

Ambulatory Patient Safety

Becoming a Data-Driven Organization: Journey to HIMSS EMRAM Stage 7

LVHN Sepsis Quality Improvement Project

Innovation. Successful Outpatient Management of Kidney Stone Disease. Provider HealthEast Care System

Page 1 of 26. Clinical Governance report prepared for NHS Lanarkshire Board Report title Clinical Governance Corporate Report - November 2014

PSI-15 Lafayette General Health 2017 Nicholas E. Davies Enterprise Award of Excellence

Clinical Documentation Improvement (CDI)

CMS TRANSPLANT PROGRAM QUALITY WEBINAR SERIES. James Ballard, MBA, CPHQ, CPPS, HACP Eileen Willey, MSN, BSN, RN, CPHQ, HACP

Health System Transformation. Discussion

MemorialCare Orange Coast: Using Innovative Technology to Improve Efficacy of Patient Repositioning

from disparate data to informed strategies using technology to transform quality, costs, and the patient experience

PATIENT AND PHYSICIAN ENGAGEMENT IN VALUE-BASED CARE

Managing Healthcare Payment Opportunity Fundamentals CENTER FOR INDUSTRY TRANSFORMATION

CLINICAL SERVICES OVERVIEW

Webinar: Practical Approaches to Improving Patient Pre-Op Preparation

SABM Administrativeand ClinicalStandardsfor PatientBlood ManagementPrograms

Quality Based Impacts to Medicare Inpatient Payments

Surgical Performance Tracking in a Multisource Data Environment

Achieving HIMSS Level 7 Implications for HIM. Children s Health System of Texas

Using Clinical Criteria for Evaluating Short Stays and Beyond. Georgeann Edford, RN, MBA, CCS-P. The Clinical Face of Medical Necessity

Lab Quality Confab Process Improvement Institute. New Orleans, LA. John Waugh 11/3/2015

Transforming Clinical Practice Initiative Awards

ACS NSQIP Tools for Success. Pre-Conference Session July 25, 2015

for Patient Blood Management Programs

OHA HEN 2.0 Partnership for Patients Letter of Commitment

CWCI Research Notes CWCI. Research Notes June 2012

Multi-Level Networks High Tech Diagnostic Imaging Management

Prepared for North Gunther Hospital Medicare ID August 06, 2012

Blood Management: Improving Patient Outcomes. Derek Langner MBA, MT(ASCP) Blood Bank Specialist Jackson Hospital and Clinic

Building a Culture That Lasts

Telemedicine: Solving the Root Causes for Preventable 30-day Readmissions in SNF Settings

A Battelle White Paper. How Do You Turn Hospital Quality Data into Insight?

3M Health Information Systems. A case study in coding compliance: Achieving accuracy and consistency

Nicholas E. Davies Enterprise Award of Excellence

Service Lines and Activity Based Costing Improve Outcomes

CPAs & ADVISORS. experience support // ADVANCED PAYMENT MODELS: CJR

Improving Hospital Performance Through Clinical Integration

Strategic Implications & Conclusion

Clinical Documentation Improvement (CDI) Programs: What Role Should Compliance Play?

Product and Network Innovation: Strategies to Achieve Triple Aim Success. Patrick Courneya, MD Medical Director, HealthPartners October 31, 2013

Patient Experience Heart & Vascular Institute

So How Do You Convince Your Hospital Leadership Your Idea is Best for Patient Care? Mission, Quality, Cost, and Standardization

Turning Big Data Into Better Care

Transcription:

Session #37 Getting Operational Leaders on Board to Deliver the Triple Aim Lauren Anthony, MD System Medical Director Allina Health Clinical Laboratories

Learning Objectives Recognize the three most important strategies necessary to implement a systemwide blood management program. Identify the most important changes required for a successful blood management program. Recall how an interactive dashboard can be used to monitor transfusion practice and assess transfusion outcomes and effectiveness.

Poll Question #1 How effective is your organization s blood conservation program? 1) Not effective 2) Somewhat effective 3) Moderately effective 4) Very effective 5) We don t have one 6) Unsure or not applicable

Allina Health believes that patients deserve to receive the optimum level of care through the use of a systemwide comprehensive blood conservation program.

Nearly 17 million blood components are transfused each year in the U.S. Every 3 seconds someone in the U.S. needs blood. Blood transfusions are the most common hospital procedure. Approximately 31,000 units of red blood cells are needed every day in the U.S.

Allina Health: Region s Largest Healthcare Organization Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families, and communities throughout Minnesota and western Wisconsin. 85 clinic sites and ambulatory care centers. 5,000 physicians. 3.0 million+ clinic visits. 12 hospitals. 103,000+ inpatient hospital admissions. $4B in revenue. 31% Twin Cities inpatient market share.

A Case for Policing Blood Usage Blood transfusions are less effective and substantially more harmful than previously assumed. Blood transfusions are the most common procedures performed during hospitalizations. Transfusions are very expensive. A variety of published studies show that 30-60% of transfusions given in the U.S. are not indicated, not warranted, and not appropriate according to evidence-based transfusion guidance and best practice.

The Need for Blood Conservation at Allina Health According to national benchmarks, Allina Health had a transfusion rate that was 25-40% percent above average (depending on diagnosis-related group [DRG] code and patient mix). In 2011, senior clinical leaders at Allina Health began discussions on how to reduce the use of blood products across the system.

Results 41% & $1M+ annual savings Reduction in red blood cells which accounts for 70% of all transfusions per 1,000 admissions. Studies have shown that when adding in costs for lab compatibility tests, blood inventory maintenance, nursing time to administer, and adverse events, the total cost is closer to four times the acquisition cost.

Systemwide Blood Conservation Program Launched Key strategies targeted at achieving best-in-class: Implementation of a new order set with analytics decision support at order entry. 5 1 Initial benchmarking of blood product utilization by an outside consultant. Revision of transfusion guidelines along with educational videos to support the new guidelines targeted to physicians and nurses. 4 3 2 An educational splash with multiple sessions by national experts. Formation of a system transfusion council to govern the work.

1. Initial Benchmarking Utilization compared to database of 400+ hospitals for each MS-DRG. (Performed by an external consultant) 50.0% Allina Opportunity 45.0% 47.4% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 19.8% 10.0% 5.0% 0.0% Overutilization compared to benchmark mean Overutilization compared to 80th percentile

2. Educational Splash Grand Rounds by National Expert: Blood Management is Good Medicine.

Role of Pathologists and Laboratory Professionals

3. Governance Allina Health Transfusion Care Council Allina Health Quality Council Executive sponsor Designated transfusion champions from each of the 12 hospitals in the system: Blood-ordering physician. Transfusion nurse lead. Transfusion pathologist. Allina Health Transfusion Care Council System pharmacy coordinator Perfusionist Transfusion Services Technical specialist. Laboratory medical director. Service lines, specialty physicians and departments Other clinical and support services Blood supplier vendors consultants IT support

4. Guidelines Outline Key Process Improvements Reduce iatrogenic blood loss in special patient groups: implementation requires very minimal physician practice change. Restrictive transfusion guidelines: high yield but requires major physician practice change. Cardiac surgery: STS standards Surgery: salvage shed blood* ICU Reduce blood loss for lab testing Give 1 RBC and reassess 7 is the new 8 Implemented 22 standards from the STS Blood Conservation Guidelines. Preserve the patient s own red cell mass. Process improvements to reduce iatrogenic blood loss. Eliminate automatic 2-unit RBC transfusions in nonbleeding patients. Restrictive RBC transfusion threshold AND in-person evaluation of patient s overall condition. * Collect blood from surgical sites, concentrate it, wash it, and then reinfuse the blood to the patient.

Practice Change How to diffuse practice change across a large health system? 12 hospitals 800 physicians 4,000 nurses 15 minute video shown across the system Mandatory nursing education

The Blood Police Videos

5. Implementation of a new order set

Analytics Provide Essential Decision Support Initial benchmarking was useful to show opportunities to improve utilization, however monthly reports did not have enough detail to be useful. Analytics platform enabled an interactive transfusion dashboard with robust metrics and detail to support ongoing quality improvement using Allina Health s existing enterprise data warehouse.

Poll Question #2 Does your organization have an analytics platform in place that can provide actionable data to frontline teams to drive improvement efforts? a) Yes b) No c) Unsure or not applicable

Dashboard Examples Blood product utilization metrics

Systemwide - Utilization Trend 2010-2015 Allina Transfusion Dashboard units per admission trend Blood Supplier data for Allina s RBC utilization $10 M annual blood center charges in 2010 now $6 M

Dashboard shows total units saved compared to baseline transfusion rate Hospitals >$9 M

Transfusion Monitoring Tools to monitor appropriateness and identify outliers

Practice Change: Give 1 and Reassess Allina Health Published article intransfusion Volume 55, Issue 9, pages 2086-2094, 9 APR 2015 DOI: 10.1111/trf.13103

Practice Change: 7 Is the New 8

Next Phase Demonstrating Value with Dashboard Analytics 27

Restrictive Transfusion Practice Demonstrating the Value If a stable patient has a Hb between 7-8, is it better to transfuse or not transfuse? (example for patients with same DRG procedure) Transfusions? Avg LOS Avg Last Hemoglobin % with 30 Day Readmission % with Pneumonia Yes 6 8.4 50.0% 0.0% None 5 7.4 12.5% 0.0%

Preoperative Anemia Management Demonstrating the Value Essential for best outcomes in elective surgery. Patients with same elective procedure DRG and no transfusions. Preop Hb status Avg LOS Avg Discharge Hemoglobin % with 30 Day Readmission % with Pneumonia Normal (n=184) 5 12.0 8.8% 0.5% Anemia (n=95) 5 10.2 15.1% 1.1% 29

Key Takeaways and Lessons Learned Start your program with an educational splash to show why blood management is good medicine. Initial external benchmarking is extremely important to clinically validate whether unnecessary transfusion is occurring and to communicate the opportunity. The single most effective intervention to reduce unnecessary transfusion is decision support at electronic order entry. 1 2 3 4 5 Senior leadership support is essential for success. Identify and partner with physician and nurse champions those who already have an interest in blood management and reducing unnecessary transfusions.

Future Plans Implement peer review for transfusion at the system level (instead of individual hospitals). Correlate transfusions to outcomes such as LOS, readmissions, SSIs, hospital acquired UTI, or pneumonia, and use the information to validate and/or refine our transfusion guidelines. Include transfusion metrics in ongoing physician practice evaluation (OPPE).

3 2 Questions & Answers A

What You Learned Write down the key things you ve learned related to each of the learning objectives after attending this session.

Thank You