Promoting Strategies to Improve Primary Care

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Welcome to Public Health INsights & INnovation Promoting Strategies to Improve Primary Care Join via: https://connect.iu.edu/ph-insights-innovation/ Brock D. McMillen, MD Family Physician IU Health 1 Eric Coulter, EdD, MBA Executive Director Wayne County Health Department

Objective: Participants will be able to 1) assess health care service capacity and access to health care services and 2) identify and implement strategies to improve access to health care services. National Public Health Accreditation Board Standards and Measures, Version 1.5 http://www.phaboard.org/wp-content/uploads/sm-version-1.5-board-adopted-final-01-24-2014.docx.pdf IU RICHARD M. FAIRBANKS SCHOOL OF PUBLIC HEALTH

Domain 7: Promoting Strategies to Improve Primary Care Standard 7.1: Assess Health Care Service Capacity and Access to Health Care Services Standard 7.2: Identify and Implement Strategies to Improve Access to Health Care Services IU RICHARD M. FAIRBANKS SCHOOL OF PUBLIC HEALTH

Promote Strategies to Improve Primary Care Dr. Brock McMillen Department of Family Medicine Indiana University School of Medicine

Population with Barriers Residents of Rural Communities Low socioeconomic families/individuals Individuals with low health literacy Minorities Immigrants Individuals whom lack health insurance

Geographic barriers Rural Resident Barriers Distance to facilities or providers Climate barriers Lack of public transportation Challenging roads Access to appropriate specialty care Lack of appropriate medical care

Disparities in Access to Care Blacks had worse access to care than Whites for 32% of access measures. Asians had worse access to care than Whites for 17% of access measures. American Indians/Alaskan Natives had worse access to care than Whites for 62% of access measures. Hispanics had worse access to care than non-hispanic Whites for 63% of access measures. Poor people had worse access to care than high-income people for 89% of access measures.

Access to Care in Indiana https://www.pc rd.purdue.edu/ files/media/he althcare- Access-in- Indiana.pdf

https://www.pcrd.pur due.edu/files/media/ Healthcare-Accessin-Indiana.pdf

https://www.pcrd.purdue.edu/files/media/h ealthcare-access-in-indiana.pdf

https://www.pcrd.purdue.edu/files/media/h ealthcare-access-in-indiana.pdf

Gaps in Access to Care Lack of Health coverage Lack of Financial Resources Irregular Source of Care Structural Barriers Lack of Providers Language Barriers Health Literacy Age

Primary Care and Public Health Exploring Integration to Improve Population Health A wide array of public and private actors across the nation contribute to the health of populations Achieving substantial and lasting improvements in population health will require a concerted effort aligned under a common goal Integration of primary care and public health could enhance the capacity of both sectors to carry out their missions and link with other stakeholders to catalyze a collaborative, intersectoral movement toward improved population health http://iom.nationalacademies.org/reports/2012/primary-care-and-public-health.aspx

PHAB Standard 7.2 B: Identify and implement strategies to improve access to healthcare services

PHAB Standard 7.2 B: Identify and implement strategies to improve access to healthcare services Examples of Collaboration Chronic disease Michigan Diabetes Outreach Network Prevention and Health Promotion Sickness Prevention Achieved through Regional Collaboration (SPARC) Health of Specific Populations Five Initiative by the Iowa Department of Public Health

Data Components of Collaboration Indiana Network for Patient Care (INPC) Workforce REACH-Futures program

PRINCIPLES FOR SUCCESSFUL INTEGRATION Shared goal of population health improvement Community engagement in defining and addressing population health needs Aligned leadership that bridges disciplines, programs, and jurisdictions to reduce fragmentation and foster continuity clarifies roles and ensures accountability develops and supports appropriate incentives, and has the capacity to initiate and manage change Sustainability, key to which is the establishment of a shared infrastructure and a foundation for enduring value and impact Sharing and collaborative use of data and analysis.

Promoting Strategies to Improve Primary Care October 30, 2015 20

Eric Coulter, Executive Director Health Department and Federally Qualified Community Health Center 21

Departmental Overview of Size & Budget Budget $4,316,956 FTE s 34, PT 7, Contractual 8 22

Departmental Overview of Size & Budget Cont d 2 full-time physicians 2 part-time physicians 2 full-time mid-level s CLEA certified Lab 23

Departmental Overview of Size & Budget Cont d OB ultra sound machine Limited hearing and vision Behavioral health 2 days Spanish interpreters Outreach Navigator and outreach worker 24

Patient profile Medical patients 10,000 Average growth of new patients 45 to 50 per week. More insured patients because of the HIP 2.0 expansion. Increased number of patients with private insurance. 25

PHAB Standard 7.1: Assess health care service capacity and access to health care services. Needs Assessment Conducted a community needs assessment PHAB 1. A collaborative process to assess availability of health care services 1. The health department must document its participation in a collaborative process to assess the availability of health care services to the population. Collaborated with the community 26

Community Profile in the beginning Working poor did not have options for medical care. Inappropriate use of hospital emergency room. High unemployment, high teen pregnancy, increased number of one parent homes. No providers taking new Medicaid patients. Wayne County was designated as a federally medically underserved area. 27

Solutions to the problem of lack of medical care to underserved in area Hired two full-time physicians. Applied for and received Community Health Center funding and Maternal Child funding. Applied for and received third party billing through both Medicaid and Medicare. Remodeled existing facility to accommodate the addition of a medical clinic. 28

PHAB Measure 7.2.2 A, 1 Collaborative implementation of mechanisms or strategies to assist the population in obtaining health care services Solutions to the problem of lack of medical care to underserved in area Hired two full-time physicians. Applied for and received Community Health Center funding and Maternal Child funding. Applied for and received third party billing through both Medicaid and Medicare. Remodeled existing facility to accommodate the addition of a medical clinic. 29

Challenges that we faced Generation of revenue to help pay for the provision of medical care. Development of key stakeholders to support our efforts such as, local hospital, elected officials, other medical providers in community. Realizing early on that we would need to relocate to a new facility to include both public health and medical operations. To communicate to the public at large why what we were doing was important. 30

State of the Art Facilities Built in 2005 for a cost of $1.5 million $1 million was raised through State grant funds Over 12,000 square ft. More than 80% of the Health Center s primary care population live within a 2-mile radius of its location. State of the art wiring for highly effective internet capability. 31

One of the only health departments in Indiana with both the public health and Community Health Center under one roof. The Wayne County Health Department (WCHD) synthesizes aspects of public health and primary care. 32

Local newspaper article depicting Wayne County Health Department achievements in the clinical field. 33

Public Health Marketing Cable Television Print Billboards Social Media 34

Cable Television The WCHD produces over 30 Public Service Announcements which air on all local-national networks History Channel ESPN Cartoon Network Etc. 35

Print Media The WCHD designs several ads for local newspaper organizations to reach those particular demographics who receive their information via the newspaper. 36

Billboards Primary care is offered to the underserved in the local community. Marketing efforts, such as billboards, reach a wide variety of demographics. 37

Social Media The WCHD is in the beginning stages of reaching its demographics through a variety of Social Media avenues: Facebook Youtube Twitter Pintrest Instagram 38

Recent advancements Federally Qualified Health Center designation There is widespread support on both the State and local levels to increase local health care efforts in Wayne County, IN. 39

Recent advancements Cont d Support for increased health care on a local level has surpassed Wayne County Community Health Center expectations. 40

Questions, Comments? Presenters: Brock D. McMillen, MD Family Physician IU Health bmcmille@iuhealth.org Eric Coulter, EdD, MBA Executive Director Wayne County Health Department ecoulter@co.wayne.in.us

Resources Title Description Link Association of State and Territorial Health Officials (ASTHO) Library of sample documentation per domain http://www.astho.org/accreditation-library/ Community Guide PHAB Crosswalk (CG) Crosswalk of PHAB 1.5 http://www.thecommunityguide.org/uses/community%20guide- PHAB%20Crosswalk%20Version%201.pdf National Academies, Integrating Primary Care and Public Health National Association of Community Health Centers, Integration of Public Health and Primary Care A practical look at using integration to better prevent and treat Sexually Transmitted Diseases National Association of County and City Health Officials (NACCHO) Practical Playbook: Public Health and Primary Care Together Public Health Accreditation Board (PHAB) National recommendations for integrating primary care with public health Toolkit for integrating primary care and public health to prevention and treat sexually transmitted diseases Examples of documentation for Domain 7 Toolkit for primary acre and public health integration Tools, resources, information, research on voluntary public health accreditation http://iom.nationalacademies.org/reports/2012/primary-care-and- Public-Health.aspx https://www.nachc.com/client//a%20practical%20look%20at%20us ing%20integration%20to%20better%20prevent%20and%20treat%2 0STDs_October%202013.pdf http://www.naccho.org/topics/infrastructure/accreditation/upload/ Domain-7.pdf https://www.practicalplaybook.org/ http://www.phaboard.org/

Thank you for attending Public Health INsights & INnovation Was this webinar helpful to you? http://survey.constantcontact.com/survey/a07ebrn8n7higca19ew/start Please join us on November 20 for Maintaining a Competent Public Health Workforce 43 IU RICHARD M. FAIRBANKS SCHOOL OF PUBLIC HEALTH Save the Date!