HOPE NOW State Loss Mitigation Data September 2014

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Transcription:

HOPE NOW State Loss Mitigation Data September 2014 Table of Contents Page Definitions 2 Data Overview 3 Table 1 - Delinquencies 4 Table 2 - Foreclosure Starts 7 Table 3 - Foreclosure Sales 8 Table 4 - Repayment Plans Established 9 Table 5 - Modifications Completed 10 Table 7 - Foreclosure Times 11 Table 9 - Loan Counts 12 Table 10 - Other Retention Plans Completed 13 Table 13 - Modifications Completed for New P&I Payments Reduced at least 10% or More (Non-HAMP) Table 14 - Short Sales Completed Table 15 - Deed-in-Lieu 14 15 16 State Data is not extrapolated. NOT FOR REDISTRIBUTION, PUBLISHING, DATABASING, OR PUBLIC POSTING WITHOUT EXPRESS WRITTEN PERMISSION.

Definitions Table 1 Table 2 Table 3 Number of 60+ Loans (MBA Methodology) number of (all) loans that are 60 days past due at month end based on MBA Methodology excluding loans that are currently in Pre-Sale foreclosure. Foreclosure Starts The total number of loans referred to an attorney to initiate the legal process of foreclosure during the month. Completed Foreclosure Sale The number of loans that went to foreclosure (sheriffs) sale during the month. Table 4 Table 5 Table 6 Table 9 Table 10 Table 13 Table 14 Table 15 Formal Repayment Plans Initiated Number of loans where the customer accepted a formal, written repayment plan during the month, regardless of whether the customer performed under that plan. The plan offered to and accepted by the borrower in writing that triggers an active loss mitigation status. Informal plans should be excluded as well as HAMP Trial Period Modifications. MSP clients can use the DLQ2 plans set during the month or LMT3 utilizing step code information for the approval. Modifications Completed (Non-HAMP) Number of (delinquent and current) Non-HAMP modified, renegotiated or restructured loans, regardless of performance to date under the plan during the month. Anything that alters the terms of the contract between the borrower and the lender that assists the borrower to maintain the home and that the loan is retained. Active Formal Repayment Plans Inventory Number of loans where the customer accepted a formal, written repayment plan, regardless of whether the customer is performing under that plan. Informal plans should be excluded. All formal repayment plans that are currently active in Loss Mitigation should be reported excluding HAMP Trial Period Modifications. MSP clients can use the DLQ2 plans set during the month or LMT3 utilizing step code information for the approval. Number of Loans Serviced Active 1st lien mortgages (all loans) by state at month end. Other Retention Plans Completed -- Number of loans where the customer completed the terms of other retention plan such as; FHA Partial Claim, FHA Secured, VA Refund, Stipulated Repayment / Stip-to-Mod, Forbearance Plans, MI Claim Advance, Reaged / Deferred / Extended, FNMA Home Saver Forbearance, Payment Reduction Plan, or other GSE-sponsored forbearance program. Modifications Completed for New P&I Payments Reduced at least 10% or greater (Non-HAMP) Number of (delinquent and current) Non-HAMP modified, renegotiated or restructured loans, regardless of performance to date under the plan during the month for all New P&I Payments Reduced at least 10% or greater. Anything that alters the terms of the contract between the borrower and the lender that assists the borrower to maintain the home and that the loan is retained. Short Sales Completed Number of mortgage allowed to pay off paying less than the contractual principal balance. Deed-In-Lieu of Foreclosure Number of mortgages satisfied by the acceptance of the properties Deed-in-Lieu of proceeding with a foreclosure action. 2

Estimated Industry loans (thousands based on MBA extrapolation methodology) Q4-2012 Q1-2013 Q2-2013 Q3-2013 Q4-2013 Q1-2014 Q2-2014 Q3-2014 47,280 46,612 46,253 46,345 45,938 47,197 46,810 46,686 Prime 42,510 41,873 41,374 42,161 41,702 43,029 42,750 42,686 Subprime 4,770 4,739 4,879 4,184 4,236 4,168 4,060 4,000 Industry market coverage statistics are based on quarterly Mortgage Bankers Association's Delinquency Survey. The MBA estimates that its survey covers approximately 88% of first residential liens; industry estimates are derived by dividing HOPE NOW survey data by 0.88. This assumption changed from 85% in Q1-2010. HOPE NOW loans (thousands) HOPE NOW September 2014 Q4-2012 Q1-2013 Q2-2013 Q3-2013 Q4-2013 Q1-2014 Q2-2014 Q3-2014 Number 32,394 31,686 30,692 30,136 29,639 29,287 28,761 28,180 Prime 28,555 27,772 26,162 25,692 25,163 24,832 24,660 24,132 Subprime 3,839 3,915 4,530 4,444 4,476 4,455 4,100 4,048 Percentage of Industry 69% 68% 66% 65% 65% 62% 61% 60% Prime 67% 66% 63% 61% 60% 58% 58% 57% Subprime 80% 83% 93% 106% 106% 107% 101% 101% HOPE NOW Loans As a Percentage of Industry Estimated Loans (thousands of residential mortgage loans) Hope Now Alliance Survey (Q3-2014) MBA Delinquency Survey (Q3-2014) Extrapolated MBA Survey Hope Now Estimated Percent of Industry Loan Count 28,180 41,084 46,686 60.4% Prime Loan Count 24,132 37,563 42,686 56.5% Subprime Loan Count 4,048 3,520 4,000 101.2% Survey data may be restated from time to time based on servicers' collection and reporting. HOPE NOW reports State data as provided by servicers and aggregated. Data changes will generally be reflected in monthly reporting except for changes prior to the current year. 3

Table 1 - Delinquency Data The columns below show the adjusted monthly average number of 60 days+ delinquent loans by state reported by HOPE NOW servicers. State Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 July 2014 Aug 2014 Sep 2014 Alabama 24,864 24,046 22,777 21,507 21,465 21,143 21,221 22,030 Alaska 1,400 1,249 1,255 1,191 1,246 1,211 1,214 1,312 Arizona 26,219 23,978 22,266 20,227 20,602 19,757 20,228 21,821 Arkansas 11,489 11,063 10,544 9,563 9,560 9,313 9,420 9,947 California 150,743 135,155 125,067 113,553 112,963 108,060 108,245 122,583 Colorado 19,502 18,693 17,305 15,591 15,003 14,653 14,714 15,642 Connecticut 21,963 21,458 21,307 20,162 20,236 19,475 19,585 21,648 Delaware 7,617 7,371 7,430 6,754 6,294 6,452 6,042 6,387 District of Columbia 4,079 3,983 4,044 3,938 3,885 3,837 3,783 4,034 Florida 190,301 179,141 168,207 159,663 155,544 150,304 147,929 168,400 Georgia 69,317 66,910 62,993 57,337 56,120 54,214 55,538 58,607 Hawaii 5,687 5,686 5,643 5,480 5,522 5,255 5,238 6,072 Idaho 5,852 5,666 5,036 4,547 4,302 4,302 4,261 4,344 Illinois 73,645 69,411 65,843 61,481 62,442 60,033 60,430 66,862 Indiana 32,455 31,287 29,537 27,530 27,887 27,308 27,308 29,046 Iowa 7,405 6,943 6,837 6,341 6,466 6,309 6,343 6,747 Kansas 8,897 8,620 8,068 7,548 7,590 7,414 7,577 7,778 Kentucky 14,852 14,467 13,753 12,862 12,769 12,422 12,529 13,357 Louisiana 20,089 19,935 19,204 17,670 18,015 17,281 17,725 19,039 Maine 6,356 6,214 6,154 5,934 5,841 5,744 5,756 6,023 Maryland 55,077 53,622 50,668 48,166 47,412 46,085 46,232 49,919 Massachusetts 34,621 34,528 33,860 31,954 31,457 31,036 30,891 32,444 Michigan 40,271 37,233 34,606 31,435 31,640 30,465 31,014 33,441 Minnesota 16,572 15,990 15,311 14,322 14,260 13,857 13,929 14,995 Mississippi 12,804 12,524 11,960 11,228 11,504 11,223 11,186 12,102 Missouri 25,409 24,410 22,744 20,935 21,232 20,532 20,989 22,175 Montana 2,042 1,870 1,790 1,688 1,674 1,641 1,663 1,718 Nebraska 5,234 4,974 4,656 4,330 4,331 4,205 4,287 4,501 Nevada 27,399 24,601 23,893 23,080 21,712 21,627 21,012 22,498 New Hampshire 5,691 5,574 5,147 4,780 4,807 4,656 4,777 4,987 New Jersey 82,502 79,868 82,013 77,678 76,261 74,737 73,425 80,621 New Mexico 8,264 7,916 7,806 7,458 7,360 7,236 7,161 7,682 New York 98,971 99,091 99,776 96,903 99,262 96,411 95,802 105,574 North Carolina 51,886 50,435 47,424 43,518 43,440 41,998 42,724 45,597 North Dakota 472 476 453 431 434 409 427 467 Ohio 53,679 51,589 48,344 44,876 44,860 43,450 43,771 47,360 Oklahoma 13,192 12,669 11,849 11,140 11,232 10,966 11,023 11,707 Oregon 17,835 16,517 16,280 15,481 15,397 15,003 14,817 16,371 Pennsylvania 62,388 62,028 60,485 56,784 57,170 55,194 55,636 60,679 Rhode Island 6,566 6,240 6,070 5,727 5,795 5,581 5,674 6,129 South Carolina 24,683 24,289 23,670 21,981 21,903 21,140 21,452 23,118 South Dakota 1,131 1,145 1,075 1,051 1,047 1,025 1,023 1,092 Tennessee 34,452 32,971 30,984 28,816 28,629 27,724 28,044 30,118 Texas 102,554 103,899 98,253 89,814 92,698 89,121 91,002 97,971 Utah 12,379 11,321 10,478 9,507 9,092 8,945 9,053 9,279 Vermont 1,831 1,811 1,803 1,672 1,661 1,637 1,638 1,707 Virginia 39,674 37,630 35,637 32,922 32,725 31,765 32,178 34,231 Washington 41,166 37,582 35,060 31,536 30,754 30,341 29,937 31,983 West Virginia 4,116 4,090 3,810 3,621 3,802 3,624 3,753 4,030 Wisconsin 17,006 15,763 14,750 13,687 13,910 13,505 13,728 14,498 Wyoming 1,166 1,112 1,044 970 975 972 961 991 1,603,768 1,535,044 1,464,965 1,366,368 1,362,186 1,320,598 1,324,295 1,441,664 4

Table 1 - Delinquency Data State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming 60+ Delinquency Rate (MBA) Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 July 2014 Aug 2014 Sep 2014 6.05% 5.94% 5.87% 5.65% 5.76% 5.64% 5.71% 5.93% 2.28% 2.05% 2.07% 1.99% 2.11% 2.04% 2.05% 2.22% 3.22% 2.96% 2.77% 2.55% 2.64% 2.52% 2.59% 2.82% 5.72% 5.65% 5.50% 5.11% 5.24% 5.06% 5.17% 5.50% 3.73% 3.38% 3.15% 2.91% 2.94% 2.80% 2.83% 3.20% 2.85% 2.76% 2.59% 2.38% 2.35% 2.28% 2.31% 2.48% 6.25% 6.22% 6.23% 6.03% 6.17% 5.91% 5.99% 6.61% 7.04% 6.90% 6.95% 6.45% 6.10% 6.22% 5.86% 6.23% 4.53% 4.50% 4.62% 4.55% 4.63% 4.51% 4.48% 4.91% 8.22% 7.96% 7.60% 7.39% 7.35% 7.09% 7.04% 7.93% 5.82% 5.73% 5.47% 5.06% 5.06% 4.86% 5.01% 5.29% 5.70% 5.82% 5.83% 5.74% 5.89% 5.58% 5.59% 6.52% 3.53% 3.48% 3.15% 2.91% 2.84% 2.80% 2.79% 2.95% 5.96% 5.70% 5.46% 5.18% 5.35% 5.14% 5.20% 5.72% 5.95% 5.85% 5.61% 5.33% 5.56% 5.38% 5.43% 5.86% 3.82% 3.69% 3.70% 3.51% 3.67% 3.55% 3.59% 3.87% 4.17% 4.14% 3.94% 3.77% 3.92% 3.76% 3.88% 4.12% 5.51% 5.47% 5.28% 5.03% 5.12% 4.96% 5.03% 5.36% 5.83% 5.89% 5.76% 5.43% 5.66% 5.38% 5.56% 6.05% 6.67% 6.65% 6.64% 6.53% 6.60% 6.41% 6.49% 6.90% 6.88% 6.80% 6.46% 6.25% 6.29% 6.07% 6.13% 6.67% 6.44% 6.55% 6.48% 6.23% 6.27% 6.13% 6.14% 6.54% 4.77% 4.50% 4.25% 3.94% 4.06% 3.89% 3.99% 4.30% 2.79% 2.72% 2.63% 2.50% 2.53% 2.44% 2.47% 2.67% 8.27% 8.29% 8.07% 7.73% 8.07% 7.84% 7.89% 8.49% 4.81% 4.73% 4.46% 4.20% 4.37% 4.18% 4.31% 4.62% 2.49% 2.32% 2.25% 2.15% 2.18% 2.12% 2.16% 2.27% 3.60% 3.50% 3.34% 3.17% 3.26% 3.12% 3.21% 3.44% 7.57% 6.97% 6.85% 6.73% 6.47% 6.40% 6.27% 6.75% 4.55% 4.53% 4.22% 3.98% 4.09% 3.92% 4.04% 4.30% 8.54% 8.41% 8.67% 8.36% 8.36% 8.13% 8.07% 8.88% 4.50% 4.39% 4.38% 4.27% 4.33% 4.21% 4.21% 4.59% 7.04% 7.17% 7.27% 7.13% 7.40% 7.15% 7.15% 7.91% 5.00% 4.94% 4.70% 4.37% 4.44% 4.28% 4.38% 4.68% 1.42% 1.46% 1.41% 1.37% 1.41% 1.32% 1.39% 1.53% 6.37% 6.26% 5.94% 5.64% 5.78% 5.59% 5.67% 6.09% 4.94% 4.88% 4.67% 4.50% 4.68% 4.52% 4.59% 4.94% 3.89% 3.67% 3.66% 3.55% 3.62% 3.50% 3.49% 3.89% 5.65% 5.72% 5.63% 5.37% 5.52% 5.30% 5.38% 5.88% 7.74% 7.50% 7.37% 7.09% 7.35% 7.01% 7.18% 7.86% 5.13% 5.14% 5.06% 4.76% 4.82% 4.64% 4.74% 5.09% 2.04% 2.11% 2.01% 2.01% 2.04% 1.98% 1.99% 2.14% 5.99% 5.87% 5.62% 5.32% 5.39% 5.20% 5.30% 5.66% 4.26% 4.38% 4.21% 3.93% 4.13% 3.95% 4.07% 4.38% 4.11% 3.82% 3.57% 3.28% 3.22% 3.13% 3.20% 3.32% 5.07% 5.11% 5.12% 4.84% 4.93% 4.81% 4.85% 5.15% 4.16% 3.79% 3.62% 3.40% 3.45% 3.33% 3.39% 3.63% 4.90% 4.69% 4.42% 4.05% 4.06% 3.96% 3.94% 4.28% 4.28% 5.07% 4.79% 4.51% 4.97% 4.70% 4.91% 5.30% 4.91% 4.57% 4.33% 4.12% 4.22% 4.09% 4.18% 4.41% 2.24% 2.48% 2.36% 2.24% 2.29% 2.27% 2.26% 2.35% 5.32% 5.18% 5.00% 4.75% 4.83% 4.66% 4.71% 5.14% 5

Table 1 - Delinquency Data The columns below show the state delinquency rate relative to the national delinquency rate; a value greater than 100 means that the state's delinquency rate is above the national average State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Delinquency Index = State/Industry Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 July 2014 Aug 2014 Sep 2014 114 115 117 119 119 121 121 115 43 40 41 42 44 44 44 43 60 57 55 54 55 54 55 55 108 109 110 108 108 108 110 107 70 65 63 61 61 60 60 62 54 53 52 50 49 49 49 48 117 120 125 127 128 127 127 129 132 133 139 136 126 134 125 121 85 87 92 96 96 97 95 96 155 154 152 155 152 152 150 154 109 111 109 106 105 104 107 103 107 112 117 121 122 120 119 127 66 67 63 61 59 60 59 57 112 110 109 109 111 110 110 111 112 113 112 112 115 116 115 114 72 71 74 74 76 76 76 75 78 80 79 79 81 81 82 80 103 106 106 106 106 106 107 104 110 114 115 114 117 115 118 118 125 128 133 137 136 137 138 134 129 131 129 131 130 130 130 130 121 126 130 131 130 132 130 127 90 87 85 83 84 84 85 84 52 53 53 53 52 52 52 52 155 160 161 163 167 168 168 165 90 91 89 88 90 90 92 90 47 45 45 45 45 45 46 44 68 68 67 67 67 67 68 67 142 135 137 142 134 137 133 131 85 88 84 84 85 84 86 84 160 162 173 176 173 175 171 173 85 85 88 90 90 90 89 89 132 138 145 150 153 153 152 154 94 95 94 92 92 92 93 91 27 28 28 29 29 28 30 30 120 121 119 119 120 120 120 119 93 94 93 95 97 97 98 96 73 71 73 75 75 75 74 76 106 110 112 113 114 114 114 114 145 145 147 149 152 150 153 153 96 99 101 100 100 100 101 99 38 41 40 42 42 43 42 42 113 113 112 112 111 112 113 110 80 85 84 83 85 85 86 85 77 74 71 69 67 67 68 65 95 99 102 102 102 103 103 100 78 73 72 72 71 72 72 71 92 90 88 85 84 85 84 83 80 98 96 95 103 101 104 103 92 88 87 87 87 88 89 86 42 48 47 47 47 49 48 46 6

Table 2 - Foreclosure Starts The columns below show the adjusted number of foreclosure starts by state reported by HOPE NOW servicers. Foreclosure Starts Adjusted for all HOPE NOW Servicers State Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Jul-2014 Aug-2014 Sep-2014 Alabama 3,321 3,290 2,417 1,939 2,695 718 938 1,039 Alaska 249 242 164 163 151 56 37 58 Arizona 4,476 4,225 2,940 2,594 2,783 955 729 1,099 Arkansas 1,791 1,621 1,126 1,186 1,232 346 419 467 California 15,485 12,563 12,412 9,866 10,487 3,378 2,708 4,401 Colorado 2,779 1,884 2,403 1,823 1,823 623 534 666 Connecticut 3,020 2,491 2,164 2,010 2,068 761 559 748 Delaware 862 551 627 576 621 141 236 244 District of Columbia 343 457 385 466 644 181 261 202 Florida 17,706 18,174 12,592 12,167 12,546 4,258 3,719 4,569 Georgia 11,041 10,572 7,820 6,932 7,466 2,520 2,371 2,575 Hawaii 470 510 348 305 353 109 105 139 Idaho 867 864 643 610 573 203 149 221 Illinois 9,510 8,884 6,738 6,138 6,374 2,114 1,867 2,393 Indiana 4,318 4,119 3,050 2,768 3,156 991 955 1,210 Iowa 1,416 1,230 910 873 827 267 269 291 Kansas 1,245 1,247 1,010 886 925 289 324 312 Kentucky 2,010 1,767 1,448 1,349 1,514 524 448 542 Louisiana 2,287 2,143 1,711 1,512 1,659 529 528 602 Maine 802 696 578 504 535 190 166 179 Maryland 8,332 9,223 6,538 7,193 7,039 2,456 1,985 2,598 Massachusetts 1,205 934 1,150 1,510 1,629 481 546 602 Michigan 6,444 6,038 4,269 4,425 4,122 1,414 1,159 1,549 Minnesota 2,889 2,797 2,136 1,978 2,119 700 621 798 Mississippi 1,816 1,653 1,117 1,117 1,318 374 500 444 Missouri 4,575 4,297 3,302 2,959 3,227 1,003 1,015 1,209 Montana 401 445 291 247 273 92 79 102 Nebraska 695 624 429 343 429 132 120 177 Nevada 3,245 1,423 1,793 1,595 2,136 653 570 913 New Hampshire 935 895 622 518 632 202 179 251 New Jersey 14,190 10,180 9,304 7,844 7,612 2,725 2,415 2,472 New Mexico 1,194 1,112 974 890 925 306 302 317 New York 12,074 9,793 7,652 5,352 7,002 2,238 2,126 2,638 North Carolina 7,046 6,750 5,132 4,608 4,998 1,675 1,485 1,838 North Dakota 95 89 79 75 73 34 18 21 Ohio 7,056 6,467 5,079 4,805 4,866 1,593 1,471 1,802 Oklahoma 1,641 1,785 1,513 1,372 1,430 446 471 513 Oregon 2,341 2,049 1,250 1,260 1,471 530 438 503 Pennsylvania 8,369 6,362 5,229 5,285 5,790 1,888 1,696 2,206 Rhode Island 948 992 555 418 587 264 166 157 South Carolina 3,201 3,088 2,378 2,147 2,360 783 722 855 South Dakota 184 148 135 99 127 48 49 30 Tennessee 4,791 4,308 3,170 3,116 3,512 1,153 1,096 1,263 Texas 14,726 12,427 9,345 8,850 10,634 3,192 3,520 3,922 Utah 1,600 1,411 1,074 1,082 1,052 346 310 396 Vermont 258 216 203 171 186 65 63 58 Virginia 6,144 6,486 4,414 4,245 4,381 1,509 1,392 1,480 Washington 4,728 4,722 4,181 3,987 3,367 1,307 965 1,095 West Virginia 816 764 512 450 506 139 152 215 Wisconsin 2,438 2,298 1,688 1,575 1,703 554 502 647 Wyoming 238 197 146 144 145 43 60 42 208,613 187,503 147,146 134,327 144,083 47,498 43,515 53,070 7

Table 3 - Foreclosure Sales Completed The columns below show the adjusted number of completed foreclosure sales by state reported by HOPE NOW servicers. Foreclosure Sales Completed Adjusted for all HOPE NOW Servicers State Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Jul-2014 Aug-2014 Sep-2014 Alabama 1,732 1,290 1,578 1,315 1,225 392 366 467 Alaska 129 119 110 73 87 26 25 36 Arizona 2,644 2,054 1,934 1,518 1,356 433 423 500 Arkansas 1,220 868 874 794 668 291 190 187 California 5,260 4,263 3,551 2,952 3,332 1,170 958 1,204 Colorado 1,380 910 1,052 839 797 358 206 233 Connecticut 1,262 1,005 1,128 1,346 1,138 462 342 334 Delaware 182 225 228 233 152 69 59 24 District of Columbia 80 32 51 72 60 32 16 12 Florida 21,225 17,087 20,208 17,405 15,877 5,562 4,725 5,590 Georgia 6,536 4,539 3,645 3,235 3,119 899 1,193 1,027 Hawaii 98 147 133 127 143 52 36 55 Idaho 542 561 521 583 358 160 117 81 Illinois 7,419 6,088 5,324 5,081 4,443 1,616 1,325 1,502 Indiana 3,443 2,188 2,098 1,986 1,802 638 616 548 Iowa 885 735 886 683 508 182 162 164 Kansas 930 575 643 586 466 166 163 137 Kentucky 1,436 959 863 849 802 296 246 260 Louisiana 1,204 882 837 1,014 843 356 262 225 Maine 411 424 365 302 270 108 72 90 Maryland 3,419 3,067 2,721 2,465 2,233 854 693 686 Massachusetts 738 431 146 336 388 148 109 131 Michigan 4,286 3,280 2,597 1,718 2,406 690 848 868 Minnesota 1,956 1,216 1,172 1,042 1,013 350 274 389 Mississippi 893 685 616 543 550 183 187 180 Missouri 2,501 1,960 1,969 1,612 1,405 494 438 473 Montana 178 152 136 108 102 40 33 29 Nebraska 374 244 254 205 173 48 67 58 Nevada 1,573 1,112 1,438 822 608 220 174 214 New Hampshire 416 320 328 217 175 63 54 58 New Jersey 1,275 714 900 1,240 1,422 463 447 512 New Mexico 735 533 532 485 310 146 100 64 New York 910 837 1,023 1,505 1,587 549 473 565 North Carolina 5,531 3,570 3,336 3,242 2,741 977 830 934 North Dakota 31 23 21 24 22 9 7 6 Ohio 5,667 4,005 3,838 3,690 3,270 1,105 1,089 1,076 Oklahoma 1,597 1,289 920 933 947 319 310 318 Oregon 821 621 687 843 1,003 391 299 313 Pennsylvania 3,484 2,871 3,219 3,063 2,892 1,080 906 906 Rhode Island 317 248 229 198 162 69 40 53 South Carolina 2,398 1,825 1,297 1,337 1,339 516 425 398 South Dakota 103 80 84 80 54 29 17 8 Tennessee 2,830 1,827 1,841 1,714 1,623 517 504 602 Texas 6,503 4,385 4,076 3,524 3,179 1,018 1,186 975 Utah 881 597 559 506 488 173 153 162 Vermont 93 83 117 129 76 33 22 21 Virginia 2,608 2,073 2,047 1,857 1,812 685 511 616 Washington 3,305 2,312 2,236 1,761 1,592 530 527 535 West Virginia 335 259 237 205 172 66 57 49 Wisconsin 2,089 1,251 1,248 1,041 996 355 298 343 Wyoming 118 91 105 78 46 14 16 16 115,983 86,912 85,958 77,516 72,232 25,402 22,596 24,234 8

Table 4 - Repayment Plans Established The columns below show the adjusted number of repayment plans established by state reported by HOPE NOW servicers. The definition of this field was modified in December 2009. Repayment Plans Established Adjusted for all HOPE NOW Servicers State Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Jul-2014 Aug-2014 Sep-2014 Alabama 1,774 1,638 1,588 1,454 1,739 558 582 599 Alaska 180 137 124 117 156 49 48 59 Arizona 2,319 2,071 1,931 1,732 2,151 727 706 718 Arkansas 756 741 785 668 849 327 249 273 California 11,483 10,094 9,610 9,026 9,964 3,356 3,271 3,337 Colorado 1,857 1,569 1,576 1,381 1,548 540 491 517 Connecticut 2,185 1,867 1,698 1,565 1,783 615 586 582 Delaware 601 517 436 450 507 162 173 172 District of Columbia 292 275 253 234 251 60 88 103 Florida 12,272 10,193 9,524 8,373 9,368 3,235 3,002 3,131 Georgia 5,722 5,424 4,830 4,428 5,124 1,704 1,636 1,784 Hawaii 335 303 284 276 270 89 83 98 Idaho 580 456 455 409 416 137 138 141 Illinois 6,297 5,339 5,126 4,595 5,143 1,703 1,640 1,800 Indiana 2,480 2,278 2,521 2,138 2,363 791 753 819 Iowa 756 695 930 725 765 243 257 265 Kansas 692 630 652 563 708 248 214 246 Kentucky 1,094 956 1,012 887 1,079 392 322 365 Louisiana 1,687 1,631 1,454 1,473 1,743 547 593 603 Maine 515 460 481 410 435 157 131 147 Maryland 4,754 4,318 3,727 3,429 3,908 1,366 1,255 1,287 Massachusetts 2,510 2,166 2,053 1,922 2,111 725 644 742 Michigan 2,892 2,688 2,481 2,377 2,701 937 861 903 Minnesota 1,828 1,568 1,614 1,469 1,616 552 544 520 Mississippi 959 935 832 796 980 316 330 334 Missouri 2,044 1,953 1,816 1,574 1,886 656 600 630 Montana 187 149 181 201 185 63 58 64 Nebraska 420 401 380 335 409 131 124 154 Nevada 1,485 1,113 1,120 1,018 1,010 373 307 330 New Hampshire 458 435 444 452 443 151 136 156 New Jersey 6,087 5,196 4,980 4,445 4,966 1,628 1,605 1,733 New Mexico 606 620 623 558 586 232 171 183 New York 8,104 6,818 6,503 6,031 6,748 2,272 2,118 2,358 North Carolina 4,544 4,270 4,253 3,658 4,350 1,436 1,430 1,484 North Dakota 42 48 47 37 58 17 21 20 Ohio 3,708 3,378 3,386 3,089 3,418 1,158 1,137 1,123 Oklahoma 961 934 993 887 1,034 346 357 331 Oregon 1,571 1,134 1,165 1,111 1,193 407 405 381 Pennsylvania 6,114 5,372 5,568 4,838 5,640 1,966 1,791 1,883 Rhode Island 534 511 410 415 409 129 131 149 South Carolina 2,291 2,136 2,085 1,764 2,219 741 726 752 South Dakota 106 89 101 106 120 39 37 44 Tennessee 2,541 2,336 2,506 2,032 2,451 764 805 882 Texas 10,591 9,854 8,904 8,174 10,231 3,414 3,298 3,519 Utah 928 873 887 780 851 287 286 278 Vermont 158 151 117 119 123 39 47 37 Virginia 3,003 2,997 2,797 2,571 3,166 1,002 1,014 1,150 Washington 2,803 2,359 2,253 2,049 2,113 686 690 737 West Virginia 339 325 301 297 333 119 106 108 Wisconsin 1,527 1,298 1,352 1,155 1,373 450 452 471 Wyoming 106 98 114 105 126 45 43 38 128,078 113,797 109,263 98,698 113,119 38,087 36,492 38,540 9

Table 5 - Modifications Completed The columns below show the adjusted number of modifications completed by state reported by HOPE NOW servicers. The definition of this field was modified slightly in December 2009 to include current modifications and specifically exclude HAMP. Modifications Completed Adjusted for all HOPE NOW Servicers State Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Jul-2014 Aug-2014 Sep-2014 Alabama 1,091 779 760 769 643 216 191 236 Alaska 48 42 30 33 32 11 13 8 Arizona 1,798 1,121 1,007 908 856 271 316 269 Arkansas 466 278 303 323 268 77 97 94 California 12,733 8,692 7,806 6,330 6,629 1,894 2,859 1,876 Colorado 1,267 779 772 726 643 197 243 203 Connecticut 1,549 1,199 1,175 986 975 289 371 315 Delaware 485 314 287 258 238 68 69 101 District of Columbia 251 179 174 180 154 40 66 48 Florida 10,364 7,944 7,283 5,904 5,833 1,720 2,306 1,807 Georgia 4,933 2,846 2,776 2,639 2,249 732 750 767 Hawaii 265 208 227 198 189 57 50 82 Idaho 427 303 247 194 198 50 87 61 Illinois 5,035 3,609 3,303 2,683 2,764 825 1,057 882 Indiana 1,696 1,209 1,075 1,044 1,032 363 342 327 Iowa 449 328 317 320 321 119 100 102 Kansas 442 301 311 290 277 94 101 82 Kentucky 742 486 565 473 468 151 169 148 Louisiana 1,202 734 820 749 662 202 204 256 Maine 366 272 265 254 254 76 100 78 Maryland 3,440 2,586 2,551 2,187 2,051 655 729 667 Massachusetts 1,973 1,532 1,505 1,295 1,317 401 512 404 Michigan 2,330 1,717 1,557 1,377 1,320 452 435 433 Minnesota 1,060 797 807 648 720 205 272 243 Mississippi 642 427 396 356 371 132 113 126 Missouri 1,319 922 978 878 791 287 244 260 Montana 133 83 78 78 80 25 30 25 Nebraska 197 153 175 152 157 62 42 53 Nevada 1,287 990 839 665 609 216 207 186 New Hampshire 383 297 272 254 276 79 87 110 New Jersey 4,282 3,274 2,971 2,571 2,588 791 1,003 794 New Mexico 497 382 338 307 301 95 115 91 New York 5,443 4,248 4,347 3,616 3,842 1,074 1,605 1,163 North Carolina 3,333 2,299 2,195 2,098 1,874 633 636 605 North Dakota 23 25 15 17 11 3 6 2 Ohio 2,798 2,034 1,867 1,818 1,536 509 530 497 Oklahoma 602 376 352 353 325 116 95 114 Oregon 1,008 721 663 509 558 176 197 185 Pennsylvania 3,663 2,774 2,791 2,524 2,510 807 858 845 Rhode Island 374 322 335 271 290 93 110 87 South Carolina 1,553 1,139 988 1,052 923 334 286 303 South Dakota 61 46 41 40 41 14 14 13 Tennessee 1,568 1,003 1,087 1,020 937 298 303 336 Texas 5,087 3,588 3,503 3,165 2,646 891 912 843 Utah 668 459 391 347 323 92 120 111 Vermont 117 123 103 74 81 22 23 36 Virginia 2,565 1,731 1,739 1,521 1,448 478 508 462 Washington 2,179 1,588 1,322 1,198 1,083 366 380 337 West Virginia 198 180 191 168 161 56 51 54 Wisconsin 1,132 779 784 672 635 186 249 200 Wyoming 69 43 39 50 29 7 14 8 95,593 68,261 64,723 56,542 54,519 17,007 20,177 17,335 10

Table 7 - State Timelines for Foreclosure Starts and Completions Time Limit from Last Payment to Completion First Lien - Referred to FC prior to 10/1/2011 Time Limit from Last Payment to Completion First Lien - Referred to FC on or after 10/1/2011 Time Limit From Initiation to Completion Maximum Delinquency Period Number of Loans as of Sep 2014 State Alabama 300 270 150 150 371,555 Alaska 300 300 150 150 59,018 Arizona 300 300 150 150 775,125 Arkansas 300 280 150 150 180,898 California 300 300 150 150 3,832,721 Colorado 330 330 180 150 631,684 Connecticut 690 690 540 150 327,433 Delaware 480 480 330 150 102,557 District of Columbia 300 300 150 150 82,169 Florida 660 660 510 150 2,123,267 Georgia 300 270 150 150 1,107,097 Hawaii 500 500 350 150 93,176 Idaho 440 440 290 150 147,498 Illinois 480 480 330 150 1,169,673 Indiana 480 480 330 150 495,888 Iowa 480 480 330 150 174,459 Kansas 330 330 180 150 188,876 Kentucky 420 420 270 150 249,054 Louisiana 390 390 240 150 314,631 Maine 570 570 420 150 87,236 Maryland 485 485 335 150 748,004 Massachusetts 350 350 200 150 496,156 Michigan 300 270 150 150 778,533 Minnesota 300 270 150 150 561,566 Mississippi 300 270 150 150 142,464 Missouri 300 270 150 150 479,864 Montana 360 360 210 150 75,642 Nebraska 330 330 180 150 130,863 Nevada 360 360 210 150 333,312 New Hampshire 300 270 150 150 116,026 New Jersey 750 750 600 150 907,963 New Mexico 450 450 300 150 167,450 New York 820 820 670 150 1,333,903 North Carolina 300 300 150 150 975,200 North Dakota 405 405 255 150 30,483 Ohio 450 450 300 150 777,273 Oklahoma 420 420 270 150 236,909 Oregon 330 330 180 150 420,728 Pennsylvania 480 480 330 150 1,031,573 Rhode Island 330 330 180 150 78,022 South Carolina 420 420 270 150 454,235 South Dakota 360 360 210 150 50,925 Tennessee 300 270 150 150 532,262 Texas 300 270 150 150 2,236,306 Utah 330 330 180 150 279,148 Vermont 510 510 360 150 33,169 Virginia 300 270 150 150 942,630 Washington 330 330 180 150 748,070 West Virginia 300 290 150 150 76,031 Wisconsin 480 480 330 150 328,846 Wyoming 300 270 150 150 42,105 28,059,676 Weighted Average 414 264 Minimum 300 150 Maximum 820 670 Source: Freddie Mac State Foreclosure Timelines and HOPE NOW Timeline only changed for mortgages reffered to prior to October 1, 2011 Both timelines experienced a change 11

Table 9 - Loan Counts The columns below show the adjusted average total loan count by state reported by HOPE NOW servicers. Loan Counts Adjusted for all HOPE NOW Servicers State Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 July 2014 Aug 2014 Sep 2014 Alabama 410,685 404,781 387,848 380,716 372,754 374,764 371,943 371,555 Alaska 61,348 60,870 60,482 59,813 59,168 59,334 59,152 59,018 Arizona 815,449 810,723 803,374 792,475 779,596 783,831 779,831 775,125 Arkansas 200,774 195,743 191,877 187,058 182,476 184,216 182,314 180,898 California 4,045,689 4,003,626 3,968,528 3,905,308 3,839,277 3,856,547 3,828,562 3,832,721 Colorado 684,414 677,931 669,436 655,161 637,524 643,534 637,355 631,684 Connecticut 351,438 345,132 341,845 334,390 327,870 329,251 326,925 327,433 Delaware 108,218 106,813 106,839 104,740 103,117 103,707 103,088 102,557 District of Columbia 89,949 88,516 87,450 86,535 83,895 85,013 84,502 82,169 Florida 2,314,046 2,249,490 2,213,444 2,161,517 2,115,418 2,120,913 2,102,073 2,123,267 Georgia 1,190,184 1,167,816 1,152,054 1,133,348 1,109,965 1,115,119 1,107,678 1,107,097 Hawaii 99,849 97,638 96,793 95,530 93,700 94,260 93,665 93,176 Idaho 165,749 162,738 159,949 156,448 151,231 153,692 152,503 147,498 Illinois 1,236,016 1,217,464 1,206,160 1,187,037 1,166,995 1,168,898 1,162,414 1,169,673 Indiana 545,661 534,421 526,427 516,344 501,949 507,119 502,839 495,888 Iowa 193,760 188,141 185,003 180,523 176,215 177,543 176,644 174,459 Kansas 213,279 208,323 204,527 200,252 193,724 196,975 195,322 188,876 Kentucky 269,731 264,359 260,357 255,611 249,546 250,687 248,896 249,054 Louisiana 344,412 338,406 333,595 325,613 318,147 321,109 318,702 314,631 Maine 95,274 93,402 92,692 90,879 88,542 89,665 88,725 87,236 Maryland 800,556 789,105 784,458 771,183 754,001 759,355 754,643 748,004 Massachusetts 537,192 527,074 522,338 512,807 501,813 506,212 503,070 496,156 Michigan 843,817 827,148 814,251 797,101 779,684 782,491 778,029 778,533 Minnesota 594,716 587,821 582,501 573,109 564,603 567,490 564,753 561,566 Mississippi 154,813 151,028 148,150 145,179 142,508 143,205 141,856 142,464 Missouri 527,898 516,418 509,849 498,958 486,167 491,266 487,372 479,864 Montana 82,175 80,586 79,636 78,347 76,628 77,422 76,819 75,642 Nebraska 145,570 142,134 139,612 136,604 133,029 134,578 133,646 130,863 Nevada 361,717 352,881 348,708 342,933 335,534 337,930 335,359 333,312 New Hampshire 125,116 122,954 122,046 120,041 117,654 118,740 118,197 116,026 New Jersey 965,977 949,589 945,953 929,661 912,397 919,034 910,195 907,963 New Mexico 183,683 180,387 178,119 174,765 169,901 172,001 170,252 167,450 New York 1,405,329 1,382,013 1,372,076 1,358,717 1,340,609 1,348,540 1,339,384 1,333,903 North Carolina 1,036,836 1,021,188 1,009,870 994,824 977,705 981,618 976,297 975,200 North Dakota 33,272 32,575 32,112 31,386 30,717 30,930 30,739 30,483 Ohio 842,088 824,717 813,728 795,834 775,724 777,637 772,261 777,273 Oklahoma 267,178 259,622 253,878 247,368 239,869 242,637 240,061 236,909 Oregon 458,321 449,720 444,380 435,483 424,931 429,023 425,042 420,728 Pennsylvania 1,103,259 1,085,187 1,075,171 1,056,713 1,035,646 1,040,842 1,034,522 1,031,573 Rhode Island 84,836 83,164 82,357 80,797 78,872 79,586 79,009 78,022 South Carolina 481,301 472,973 468,005 461,387 454,351 455,814 453,005 454,235 South Dakota 55,551 54,343 53,450 52,333 51,315 51,662 51,358 50,925 Tennessee 575,299 561,799 551,791 541,354 531,392 533,069 528,845 532,262 Texas 2,407,802 2,370,344 2,334,652 2,288,091 2,243,046 2,255,033 2,237,800 2,236,306 Utah 301,174 296,646 293,844 289,514 282,720 285,914 283,098 279,148 Vermont 36,105 35,453 35,182 34,544 33,651 34,042 33,743 33,169 Virginia 954,755 993,717 985,032 968,384 948,214 953,339 948,674 942,630 Washington 839,762 802,071 792,753 778,072 757,558 765,576 759,029 748,070 West Virginia 96,125 80,677 79,452 80,302 76,511 77,075 76,427 76,031 Wisconsin 346,064 344,791 340,334 332,291 329,252 330,370 328,539 328,846 Wyoming 51,972 44,789 44,140 43,363 42,494 42,845 42,531 42,105 30,136,183 29,639,248 29,286,508 28,760,740 28,179,606 28,341,453 28,137,688 28,059,676 12

Table 10 - Other Retention Plans Completed Other Retention Plans Completed State Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 July 2014 Aug 2014 Sep 2014 Alabama 1,772 1,609 1,206 1,197 1,206 388 386 432 Alaska 59 51 46 38 47 19 20 8 Arizona 1,744 1,327 1,175 1,090 1,141 339 430 372 Arkansas 511 347 392 385 357 106 115 136 California 11,225 8,952 7,410 6,807 7,143 2,053 3,124 1,966 Colorado 1,335 1,020 964 876 876 269 351 256 Connecticut 1,839 1,503 1,312 1,221 1,300 347 519 434 Delaware 546 474 387 358 377 106 146 125 District of Columbia 186 190 167 136 166 42 82 42 Florida 11,966 9,638 7,647 6,636 7,253 2,047 2,929 2,277 Georgia 4,856 3,912 3,747 3,385 3,237 1,055 1,173 1,009 Hawaii 328 276 236 238 210 65 77 68 Idaho 411 390 323 250 281 72 131 78 Illinois 5,699 4,740 4,014 3,727 3,832 1,174 1,494 1,164 Indiana 2,309 2,074 1,904 1,798 1,691 578 563 550 Iowa 575 470 513 427 496 171 175 150 Kansas 549 495 467 476 426 139 151 136 Kentucky 1,062 974 866 751 807 254 290 263 Louisiana 1,515 1,214 1,158 1,058 1,151 337 400 414 Maine 493 399 370 324 343 102 135 106 Maryland 3,522 3,145 2,842 2,581 2,738 849 1,032 857 Massachusetts 2,401 1,950 1,545 1,473 1,627 482 671 474 Michigan 2,814 2,552 2,269 1,983 2,034 657 792 585 Minnesota 1,264 1,062 941 815 904 258 352 294 Mississippi 1,101 872 758 590 704 229 265 210 Missouri 1,737 1,619 1,435 1,308 1,347 452 444 451 Montana 160 117 107 113 111 35 43 33 Nebraska 317 296 239 241 222 77 77 68 Nevada 1,150 939 800 774 704 262 243 199 New Hampshire 434 430 356 340 347 109 137 101 New Jersey 4,401 3,899 3,652 3,133 3,477 1,041 1,395 1,041 New Mexico 551 507 461 466 400 125 155 120 New York 7,264 6,285 5,794 5,107 5,701 1,601 2,434 1,666 North Carolina 3,946 3,471 3,167 2,881 2,747 900 1,031 816 North Dakota 59 61 44 46 24 8 10 6 Ohio 4,063 3,433 3,021 2,761 2,729 891 972 866 Oklahoma 863 734 680 591 610 194 228 188 Oregon 1,077 824 730 644 637 202 245 190 Pennsylvania 5,242 4,539 4,087 3,939 3,949 1,255 1,438 1,256 Rhode Island 433 418 329 292 311 84 146 81 South Carolina 2,178 1,887 1,603 1,586 1,522 558 535 429 South Dakota 96 103 62 61 56 23 21 12 Tennessee 2,312 1,881 1,753 1,629 1,614 545 585 484 Texas 6,982 6,057 4,744 4,540 4,587 1,397 1,698 1,492 Utah 594 534 460 428 454 150 168 136 Vermont 185 179 140 106 113 40 34 39 Virginia 3,066 2,511 2,387 2,076 2,119 682 784 653 Washington 2,229 1,715 1,422 1,332 1,328 419 512 397 West Virginia 451 502 409 351 344 135 117 92 Wisconsin 1,316 1,130 986 906 1,002 295 389 318 Wyoming 91 90 63 53 53 11 26 16 111,279 93,797 81,590 74,324 76,855 23,629 29,670 23,556 13

Table 13 - P and I Reduction Modifications Completed Reduced at Least 10% or Greater (Non-HAMP) Modifications Completed for New P&I Payments Reduced at least 10% or Greater (Non-HAMP) State Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 July 2014 Aug 2014 Sep 2014 Alabama 811 511 445 522 435 149 123 163 Alaska 27 22 10 21 15 6 6 3 Arizona 1,303 717 561 580 531 172 164 195 Arkansas 323 170 154 208 163 45 49 69 California 9,067 5,693 4,449 3,934 3,497 1,110 1,022 1,365 Colorado 849 455 381 450 345 115 87 143 Connecticut 1,081 811 686 634 534 183 126 225 Delaware 332 201 152 161 140 38 35 67 District of Columbia 165 99 86 123 81 20 31 30 Florida 7,729 5,493 4,346 3,799 3,180 1,054 840 1,286 Georgia 3,645 1,927 1,618 1,842 1,504 499 421 584 Hawaii 183 136 121 110 116 32 29 55 Idaho 295 193 126 113 129 33 56 40 Illinois 3,684 2,476 1,981 1,780 1,614 539 451 624 Indiana 1,192 733 535 661 668 239 179 250 Iowa 294 232 170 210 202 65 61 76 Kansas 290 189 161 180 188 70 53 65 Kentucky 497 284 302 315 284 96 93 95 Louisiana 765 429 404 451 395 105 102 188 Maine 235 170 133 155 155 42 54 59 Maryland 2,316 1,591 1,292 1,352 1,209 416 323 470 Massachusetts 1,429 1,020 840 830 741 242 215 284 Michigan 1,810 1,217 988 961 831 311 219 301 Minnesota 748 507 447 403 425 127 127 171 Mississippi 445 236 193 228 229 71 70 88 Missouri 952 618 555 605 507 185 145 177 Montana 82 47 44 49 56 15 19 22 Nebraska 141 89 87 96 95 36 18 41 Nevada 974 702 499 419 376 130 108 138 New Hampshire 279 189 157 168 169 53 34 82 New Jersey 3,060 2,183 1,784 1,642 1,532 496 448 588 New Mexico 356 237 187 197 201 51 77 73 New York 4,135 3,070 2,515 2,429 2,099 677 583 839 North Carolina 2,269 1,427 1,170 1,311 1,164 403 379 382 North Dakota 15 14 3 12 5 2 2 1 Ohio 2,015 1,352 1,057 1,227 956 339 266 351 Oklahoma 409 224 163 218 180 62 48 70 Oregon 718 451 357 301 333 118 86 129 Pennsylvania 2,478 1,701 1,438 1,588 1,494 510 418 566 Rhode Island 283 223 201 167 180 62 53 65 South Carolina 1,074 704 487 654 575 228 140 207 South Dakota 39 28 19 22 25 9 8 8 Tennessee 1,124 646 587 666 624 210 161 253 Texas 3,222 1,897 1,505 1,829 1,455 485 370 600 Utah 467 288 208 210 186 49 65 72 Vermont 86 87 63 41 56 14 14 28 Virginia 1,715 1,020 931 971 855 305 238 312 Washington 1,514 997 700 772 601 206 174 221 West Virginia 130 108 108 115 114 39 34 41 Wisconsin 823 534 427 442 378 127 111 140 Wyoming 48 31 18 27 15 3 8 4 67,923 44,379 35,851 36,201 31,842 10,593 8,943 12,306 14

Table 14 - Short Sales Completed The columns below show the adjusted number of short sales established by state reported by HOPE NOW servicers. Tracking this field began in December 2009. Short Sales Completed Adjusted for all HOPE NOW Servicers State Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 July 2014 Aug 2014 Sep 2014 Alabama 153 128 102 103 94 36 29 29 Alaska 16 11 5 10 4-1 3 Arizona 1,990 1,138 695 626 556 198 169 189 Arkansas 93 75 42 54 46 16 16 14 California 9,427 6,605 4,088 3,696 2,885 1,079 865 941 Colorado 634 429 317 336 235 91 76 68 Connecticut 529 415 308 307 306 96 103 107 Delaware 133 117 98 108 100 49 23 28 District of Columbia 68 72 48 54 55 15 24 16 Florida 9,575 6,895 4,461 4,129 3,751 1,367 1,172 1,212 Georgia 1,822 1,419 910 914 788 301 231 256 Hawaii 152 151 72 87 70 28 21 21 Idaho 283 193 133 141 95 37 31 27 Illinois 2,757 2,077 1,450 1,269 1,239 463 377 399 Indiana 364 269 181 226 167 64 50 53 Iowa 103 82 60 51 50 15 11 24 Kansas 120 84 71 66 60 16 21 23 Kentucky 201 124 88 102 99 42 30 27 Louisiana 143 92 82 96 92 36 23 33 Maine 113 74 84 62 75 25 13 37 Maryland 1,447 1,152 840 785 787 264 224 299 Massachusetts 645 491 357 351 317 107 111 99 Michigan 1,109 815 485 475 414 158 111 145 Minnesota 584 414 258 280 227 75 69 83 Mississippi 84 75 74 57 53 21 18 14 Missouri 404 333 227 273 227 84 69 74 Montana 55 26 30 27 21 9 6 6 Nebraska 48 49 27 49 38 16 14 8 Nevada 2,523 1,645 994 977 836 318 248 270 New Hampshire 134 103 68 82 72 23 31 18 New Jersey 1,669 1,385 1,174 1,171 1,143 421 348 374 New Mexico 153 139 89 93 88 33 29 26 New York 1,211 1,135 893 881 862 306 246 310 North Carolina 728 514 381 404 351 123 95 133 North Dakota 4 2 0 5 3 - - 3 Ohio 768 543 440 455 409 150 106 153 Oklahoma 149 103 88 71 78 28 26 24 Oregon 785 621 369 357 305 103 88 114 Pennsylvania 730 598 437 472 427 124 143 160 Rhode Island 175 172 109 98 104 39 27 38 South Carolina 461 360 256 223 217 86 57 74 South Dakota 12 4 7 4 5 1 1 3 Tennessee 371 262 196 201 201 73 57 71 Texas 995 682 609 683 547 216 145 186 Utah 569 418 294 289 272 109 79 84 Vermont 12 16 21 18 9 3 6 - Virginia 1,028 766 512 552 484 180 157 147 Washington 1,709 1,201 853 824 822 317 284 221 West Virginia 44 36 20 29 21 10 8 3 Wisconsin 275 180 137 134 148 44 50 54 Wyoming 12 13 11 7 8 4 2 2 47,569 34,703 23,551 22,770 20,263 7,419 6,141 6,703 15

Table 15 - Deen-in-Lieu The columns below show the adjusted number of deed-in-lieu established by state reported by HOPE NOW servicers. Tracking this field began in December 2009. Deed-in-Lieu Adjusted for all HOPE NOW Servicers State Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 July 2014 Aug 2014 Sep 2014 Alabama 69 87 87 73 74 31 17 26 Alaska 6 5 8 5 2-1 1 Arizona 96 119 118 93 92 35 28 29 Arkansas 48 42 36 41 43 23 13 7 California 174 139 171 165 197 72 72 53 Colorado 45 53 55 54 43 19 8 16 Connecticut 78 103 84 91 98 39 30 29 Delaware 26 25 18 23 30 12 10 8 District of Columbia 9 11 3 8 8 3 3 2 Florida 932 959 876 877 775 274 259 242 Georgia 176 205 192 249 225 93 73 59 Hawaii 9 22 11 16 15 3 6 6 Idaho 41 39 33 31 29 10 9 10 Illinois 426 458 427 364 346 119 122 105 Indiana 142 162 125 133 105 40 32 33 Iowa 48 53 35 32 31 9 12 10 Kansas 48 55 54 29 31 13 9 9 Kentucky 52 65 61 71 52 23 14 15 Louisiana 60 39 52 48 44 14 15 15 Maine 32 39 40 25 44 14 15 15 Maryland 180 205 211 230 186 65 55 66 Massachusetts 44 83 56 65 70 27 15 28 Michigan 166 169 148 131 138 50 52 36 Minnesota 47 71 56 54 61 27 21 13 Mississippi 40 36 23 37 39 15 7 17 Missouri 106 128 106 119 106 33 36 37 Montana 12 11 10 4 10 4 3 3 Nebraska 12 20 18 14 13 6 2 5 Nevada 75 73 55 62 102 30 37 35 New Hampshire 16 26 16 22 23 9 8 6 New Jersey 225 294 255 337 316 108 116 92 New Mexico 51 64 71 50 48 16 16 16 New York 140 169 210 232 234 85 85 64 North Carolina 216 205 217 257 200 59 80 61 North Dakota 1 0 0 2 1 1 - - Ohio 243 277 260 255 257 70 96 91 Oklahoma 57 48 45 45 53 15 24 14 Oregon 88 98 78 91 90 33 28 29 Pennsylvania 210 216 206 210 193 68 62 63 Rhode Island 11 17 17 11 34 14 12 8 South Carolina 132 126 81 106 95 37 26 32 South Dakota 6 7 5 8 4 2 1 1 Tennessee 89 83 92 99 92 28 30 34 Texas 147 163 156 144 163 48 56 59 Utah 23 26 27 43 34 15 15 4 Vermont 9 10 15 9 6 3 1 2 Virginia 129 150 116 162 136 39 42 55 Washington 168 183 159 140 135 41 49 45 West Virginia 8 11 10 8 11 5 5 1 Wisconsin 103 113 84 89 86 32 22 32 Wyoming 6 3 3 10 1 - - 1 5,277 5,765 5,292 5,476 5,221 1,831 1,750 1,640 16