FOR LAST-MILE BROADBAND SOLUTIONS Solicitation No. (2011-MBI-09) Massachusetts Technology Collaborative Massachusetts Broadband Institute 75 North Drive Westborough, MA 01581-3340 www.masstech.org www.massbroadband.org Procurement Team Leader: Jason Whittet RFP Issued: April 6, 2011 Bidders Teleconference: April 14, 2011 Deadline for Written Questions: April 25, 2011 Questions and Answers Posted: May 2, 2011 Submissions of Proposals Due: May 9, 2011
TABLE OF CONTENTS 1. INTRODUCTION... 1 2. BACKGROUND... 1 2.1 The Massachusetts Technology Collaborative... 1 2.2 The Massachusetts Broadband Institute... 1 2.3 The MassBroadband 123 Network... 2 3. DESCRIPTION OF MBI LAST-MILE BROADBAND SOLUTIONS PROGRAM... 2 3.1 Overview... 2 3.2 Eligibility Requirements... 3 4. APPLICATION PROCESS... 4 4.1 Application and Submission Instructions... 4 4.2 Application Timeframe... 5 4.3 Questions and Answers... 5 4.4 Application Requirements... 6 5. GENERAL CONDITIONS... 6 5.1 Notice of Public Disclosure.... 6 5.1.1 General Statement.... 6 5.1.2. Procedures for Handling Documents Identified as Sensitive Information.... 7 5.2 Contractual Requirements... 8 5.3 Waiver Authority... 8 5.4 Disclaimer... 8 5.5 Changes/Amendments to Solicitation... 9 ATTACHMENT A MASSBROADBAND 123 ROUTE MAP AND LIST OF COMMUNITIES... 10 ATTACHMENT B APPLICATION AND BUDGET FORMS AND INSTRUCTIONSError! Bookmark not defined. ATTACHMENT C GENERAL TERMS & CONDITIONS... Error! Bookmark not defined.
1. INTRODUCTION The Massachusetts Broadband Institute ( MBI ), a non-divisible component of the Massachusetts Technology Collaborative ( MTC ), is offering grants (No. 2011-MBI-09) ( Solicitation ) to qualified parties (as more fully defined herein, Providers ) who submit proposals to provide last-mile broadband planning and deployment solutions for the unserved and underserved areas of Massachusetts as part of the MBI s Last-Mile Broadband Solutions Program ( Program ). Providers may be existing, new or proposed providers of broadband solutions and may be public or private companies, public entities or non-profit organizations. Collaborations between Providers is allowed and encouraged. However, a single Provider must take the lead and be responsible for compliance with the terms and conditions of any Agreement and task order resulting from the granting of an award under this Solicitation. (See Section 5.2 for more information regarding the Agreement and task order.) The MBI s Last-Mile Broadband Solutions Program is designed to work in concert with the MassBroadband 123 fiber-optic network (the Network ). The Program will support, facilitate and incentivize the ability of Providers to devise and deploy affordable, high speed broadband access in those areas of the Commonwealth identified by the MBI as unserved and underserved. The MBI anticipates funding multiple proposals with an expected award amount of up to a maximum of $50,000 per project or Provider. Proposals will be accepted in two project categories (i) Planning and (ii) Deployment. The Planning category is for proposals requesting funding for the development of planning materials, including business plans, network engineering and design. The Deployment category is for proposals requesting funding to acquire and install broadband equipment. This funding will allow Providers to design and/or implement various last-mile solutions. Funding can be used for all aspects of broadband deployment, including, but not limited to market studies and business plans, network engineering, infrastructure, or equipment and services. The proposed solution can utilize any type of broadband technology, as long as the bandwidth meets the Federal Communications Commission s definition of broadband, which is a speed of four megabytes (Mbs) downward and one Mbs upward. Because the funding for the Program results from the Commonwealth s funding of the MBI, selected Providers will not be subject to any federal requirements, reporting or flow down provisions. However, grantees will be required to comply with the terms and conditions of any Agreement and task order executed as a result of a Provider s selection under this Solicitation. (See Section 5.2 for more information regarding the Agreement and task order.) MTC acts as the contracting entity on behalf of the MBI. As such, MTC will be the contracting counterparty with the Provider. But for purposes of this Solicitation (and except where the specific context warrants otherwise), the MBI and MTC are collectively referred to as the MBI. 2. BACKGROUND 2.1 The Massachusetts Technology Collaborative MTC is an independent development agency chartered by the Commonwealth of Massachusetts to promote new economic opportunity and foster a more favorable environment for the formation, retention and expansion of technology-related enterprise in Massachusetts. MTC serves as a catalyst in growing the knowledge- and technology-based industries that comprise the Commonwealth s Innovation Economy. MTC operates at the intersection of government, industry and academia. It brings together leaders and stakeholders to advance technology-based solutions that lead to economic growth. MTC energizes emerging markets by filling gaps in the marketplace, connecting key stakeholders, conducting critical economic analyses, and providing access to intellectual and financial capital. MTC operates three programmatic divisions that support economic growth and innovation and that attempt to generate public benefits for Massachusetts citizens: (1) the Massachusetts Broadband Institute; (2) the Massachusetts e- Health Institute; and (3) the John Adams Innovation Institute. For more information about MTC and its programs and activities generally, please visit the website at www.masstech.org. 2.2 The Massachusetts Broadband Institute The MBI is the central broadband entity for the Commonwealth of Massachusetts. The MBI was created on August 4, 2008, when Governor Deval Patrick signed Chapter 231 of the Acts of 2008, An Act Establishing and Funding the Massachusetts Broadband Institute (the Broadband Act ). The mission of 1
the MBI is to extend affordable, robust high-speed Internet access to all homes, businesses, schools, libraries, medical facilities, government offices and other public places across our state. The Broadband Act gives the MBI the authority to invest up to $40 million of state bond funds into broadband infrastructure. This bonding authority is structured as an incentive fund intended to stimulate private industry investments that will complement the MBI s public investments. The MBI is investing its funds in long-lived infrastructure assets, such as conduit, fiber-optic cable, and wireless towers, which will lower the cost of entry for broadband providers and make it economically feasible for such firms to provide broadband access service to currently unserved residential, business and institutional customers. For more information about the MBI and its programs and activities generally, please visit the website at www.massbroadband.org. 2.3 The MassBroadband 123 Network MassBroadband 123 is a $71 million, 1300-mile, open-access, fiber-optic, regional network that will directly connect 124 communities and almost 1400 community anchor institutions in western and central Massachusetts. The Network is funded through a combination of state bond funds and a $45 million federal grant award from the Broadband Technology Opportunities Program ( BTOP ) as administered by the National Telecommunications and Information Administration. The Network will provide the much-needed open-access, fiber optic infrastructure to support affordable high-speed broadband Internet access in the unserved and underserved communities in the region. This Network is specifically designed to leverage and incentivize additional private and public investment in last-mile infrastructure - 98% of the 388,000 households in the project service area are within three miles of the Network fiber-optic cable to be constructed. The Network is scheduled to be fully completed by June of 2013 and to be operated and maintained by a third party Network Operator that the MBI selected through a competitive procurement. The Network Operator will be responsible for supplying all wholesale products and services to Network customers in a non-discriminatory manner. A map of the Network is included in Attachment A. For more information about MassBroadband 123, please visit the website at www.massbroadband.org. 3. DESCRIPTION OF MBI LAST-MILE BROADBAND SOLUTIONS PROGRAM 3.1 Overview The MBI has created the Last-Mile Broadband Solutions Program to help stimulate and support potential providers and solutions to deploy last-mile broadband infrastructure to the unserved and underserved areas of the Commonwealth using the Network. Through the Program, the MBI anticipates funding multiple proposals with an expected grant award amount of up to a maximum of $50,000 per Provider or project. The Program has two funding categories Planning and Deployment. Program funded projects are limited to those areas in western and central Massachusetts that are currently unserved or underserved by affordable Internet. Please see Attachment A for maps of the project service area and a list of unserved and underserved communities eligible for grants under the Program. The Program requires Providers to match the MBI grant funding with a twenty-five percent (25%) cash or in-kind investment to the proposed activity. This matching requirement is designed to leverage Provider investment in, and commitment to, deploying last-mile broadband solutions. All grant awards are preconditioned on Respondent s ability to establish sufficient evidence of the matching funds. The Program is using Commonwealth funds and awardees will not be subject to BTOP s federal requirements, including reporting and flow down provisions. Awardees will be subject to reporting, invoicing, auditing and other requirements which will be set forth in the Agreement and task order. The Program is designed to be open and accessible to a wide array of potential Providers and delivery technologies. Providers may be existing, new or proposed providers of broadband solutions and may be public or private companies, public entities or non-profit organizations. Collaboration amongst Providers is allowed and encouraged; however, the maximum award for any one project will be $50,000. Given the large geographic size of the project service area and the challenging barriers to broadband deployment, including low population density and hilly terrain, it is expected that multiple solutions using 2
multiple technologies will be required to completely serve the region. The proposed solution can utilize any type of broadband technology, as long as the proposed bandwidth meets the Federal Communications Commission s definition of broadband, which is a speed of four megabytes per second (Mbs) in the downward direction and one Mbs upward. The MBI is looking to use this Program to inspire, facilitate and support creative, sustainable ideas for the deployment of last-mile broadband in the hardest to serve areas of the Commonwealth. The Program is designed to aid the development of last-mile solutions that will utilize the MassBroadband 123 Network once it is completed in 2013, but the MBI is also interested in funding projects that can deliver broadband services before the Network is rolled out. The Program requires that Proposals be identified as either a Planning project or a Deployment project. The Planning category is for proposals requesting funding for the development of planning materials, including market studies, business plans, network engineering and design. The Deployment category is for proposals requesting funding to build infrastructure, including purchasing equipment and services. Providers may submit Proposals for each category for the same project but the total maximum award amount will be $50,000 per Provider and project. 3.2 Eligibility Requirements In order to be eligible for consideration of funding, the Provider and the proposed project must meet the following threshold requirements. Specifically, the Provider must: be a municipality or other governmental entity, non-profit business or for-profit business; be able to meet the twenty-five percent (25%) cash or in-kind matching funds requirement and to provide sufficient evidence thereof to the satisfaction of MTC; propose a Planning or Deployment project in the unserved and underserved areas of western and north central Massachusetts as defined in Attachment A; currently be providing or propose to provide a last-mile broadband solution; currently have or be able to demonstrate a reasonable ability to obtain the financial and technical capabilities to deploy, sustain or expand the proposed broadband service; have demonstrated ability or a reasonable proposal to provide quality broadband products and services at reasonable prices; and be willing to agree to the terms of the Agreement in Attachment C. The proposed project must: be completed within one year from the date of award; devise and/or deploy affordable, high-speed broadband access in those areas of the Commonwealth identified by the MBI as unserved and underserved; meet the Federal Communications Commission s definition of broadband, which is a speed of four Mbs downward and one Mbs upward. 3
3.3 Selection Process and Criteria Projects that meet the above threshold criteria will be evaluated on a competitive basis according to the criteria outlined below. The MBI staff and a panel of outside reviewers will review the applications, and will present their recommendations for funding to MBI Management. The order of the criteria listed below does not denote relative importance. MBI reserves the right to offer partial funding of a proposal or to ask Providers to modify their budgets and applications. As part of the Provider selection process, the MBI may invite finalists to answer questions regarding their proposal in person or in writing. Since the amount of available funding is limited, the MBI expects the competition for grant awards to be high. As such, Providers are advised to take care in establishing compliance with all threshold criteria and to provide complete information to allow competitive evaluation pursuant to the following: Provider s commitment to deploy in the identified unserved or underserved areas; Number of new customers to be provided access; Commitment to serving or proposing to serve entire communities or the hardest areas to serve; Quality and reasonableness of the Provider s Last-Mile Broadband Solutions proposal; Affordability and quality of broadband services to be provided; Demonstrated performance and experience of the Provider and other team members; Demonstrated ability to sustain and expand proposed broadband services; and Ability to meet the eligibility requirements in Section 3.2. 4. APPLICATION PROCESS 4.1 Application and Submission Instructions The Application and Budget Forms and Instructions are in Attachment B. The MBI recommends that Providers carefully follow instructions and prepare complete, clear, and concise applications. It is the sole responsibility of the Provider to ensure that its application is complete, meets minimum threshold requirements and is properly submitted to the MBI. The following items must be submitted to the MBI as part of an application package: one bound double sided copy of the Authorized Applicant Signature and Acceptance Form, application and attachments with original signatures; four bound double sided copies (no three-ring binders) of the Authorized Applicant Signature and Acceptance Form, application and attachments; one unbound single sided copy of the Authorized Applicant Signature and Acceptance Form, application and attachments; and an electronic copy of the Authorized Applicant Signature and Acceptance Form, application and budget (in MSWord) and attachments (in MSWord or Adobe Acrobat format). The application and budget must be submitted in MSWord/Excel to help expedite the contracting process for awarded Providers. Provider is cautioned to review Section 5.1 hereof, prior to submitting an electronic copy of its application. In accordance with the procedures set forth in Section 5.1, any information that Applicant has identified as sensitive information in the hard copy of its application should be deleted from the electronic copy prior to submission to the MBI. Responses will be due no later than 3:00 p.m. EDT, on May 9, 2011. Responses received later than the date and time specified will be rejected or deemed non-conforming and returned to the Provider unopened. The MBI assumes no responsibility or liability for late delivery or receipt of responses. 4
Responses must be submitted to: Request for Applications for Funding for Last-Mile Broadband Solutions Solicitation No. 2011-MBI-09 Massachusetts Broadband Institute c/o Massachusetts Technology Collaborative Innovation Center 75 North Drive Westborough, MA 01581-3340 4.2 Application Timeframe The solicitation process will proceed according to the following schedule. The target dates are subject to change. Therefore, Providers are encouraged to check the MBI s website frequently for updates to the solicitation schedule. Solicitation Posted April 6, 2011 Close of Question & Answer Teleconference Registration 1:00 p.m. April 13, 2011 Question & Answer Teleconference 1:00 p.m. to 3:00 p.m. EDT April 14, 2011 Deadline for Written Questions 5:00 p.m. April 25, 2011 Questions and Answers Posted 5:00 p.m. May 2, 2011 Applications Due 3:00 p.m. May 9, 2011 4.3 Questions and Answers A question and answer teleconference will be held from 1:00-3:00 p.m. on Thursday, April 14, 2011. To register, please email broadband@masstech.org. All Providers interested in participating in the teleconference must register with MTC by 1:00 p.m. Wednesday, April 13, 2011. Specific conference call dial-in procedures will be given out via email to all registered Providers. The MBI will post summary responses to procedural questions and issues addressed at the bidders teleconference on its website. Questions regarding this Solicitation may also be submitted to the address set forth in Section 4.1 or by electronic mail to broadband@masstech.org. All questions must be received by 5:00 p.m. EDT on Monday, April 25, 2011. Submission of questions by electronic mail is strongly encouraged. Please include the Solicitation number on the envelope or in the subject heading. Responses to all questions received will be posted on or before 5:00 p.m. on Monday, May 2, 2011, to the MBI website. 5
4.4 Application Requirements Excluding the budget form, other required forms, and resumes of key project staff and team members, applications are limited to ten pages in length. Applications must include the following sections and follow the format as provided in Attachment B: An Executive Summary which describes the Provider and other key elements of the proposal. Description of Provider s and other project team members. Proposal narrative detailing how respondent will use requested funding to serve new customers, including but not limited to the number of customers to be served, the proposed service area location, technology to be deployed, broadband products and services to be offered, the expected pricing for those products and services and the business and sustainability model for any proposed deployment. Detailed project timeline showing all relevant tasks and how the project will be completed within one year of the date of award. Detailed budget narrative explaining how requested funding will be expended and how any additional required funding will be obtained. Provider financial information demonstrating the current or anticipated ability of Provider to implement proposed broadband solutions and achieve self-sufficiency. Willingness to agree to the terms of the Agreement in Attachment C. An acknowledgement of the applicability of the Sensitive Information Policy set forth in Section 5.1. Submission of the signed Authorized Respondent s Signature and Acceptance Form in Attachment B shall satisfy this requirement. 5. GENERAL CONDITIONS 5.1 Notice of Public Disclosure. 5.1.1 General Statement. Funds awarded are public funds and any information submitted to the MBI by the Provider in response to this grant solicitation or generated in relation thereto is subject to public disclosure requirements as set forth in the Massachusetts Public Records Act, M.G.L. c. 66 (the Public Records Act ), which governs the retention, disposition and archiving of public records. For purposes of the Public Records Act, public records include all books, papers, maps, photographs, recorded tapes, financial statements, statistical tabulations, or other documentary materials or data, regardless of physical form or characteristics, made or received by the MBI. The foregoing notwithstanding, "public records" do not include certain materials or data which fall within one of the specifically enumerated exemptions set forth in the Public Records Act or in other statutes, including MTC s enabling act, M.G.L. Chapter 40J. One such exemption that may be applicable to documents submitted by the Provider in response to the grant solicitation is for any documentary materials or data made or received by the MBI that consists of trade secrets or commercial or financial information regarding the operation of any business conducted by the Provider, or regarding the competitive position of such Provider in a particular field of endeavor (the "Trade Secrets Exemption"). It is the MBI s expectation and belief that the overwhelming percentage of documents it receives from Providers does not contain any information that would warrant an assertion by the MBI of an exemption from the Public Records Act. Applicants should therefore take care in determining which documents they submit to the MBI in response to a grant solicitation, and should assume that all documents submitted to the MBI in response to the grant solicitation are subject to public disclosure without any prior notice to the Provider and without resort to any formal public records request. 6
5.1.2. Procedures for Handling Documents Identified as Sensitive Information. In the event that Provider s response to the grant solicitation includes the submission to the MBI of documents that Provider believes may be proprietary in nature and may fall within the parameters of the Trade Secrets Exemption and/or some other applicable exemption, the following procedures shall apply: A) At the time of the Provider s initial submission of documents to the MBI, the Provider must provide a cover letter, addressed to MTC s General Counsel, indicating that it is submitting documents which it believes are exempt from public disclosure, including a description of the specific exemption(s) that Provider contends is/are applicable to the submitted materials, a precise description of the type and magnitude of harm that would result in the event of the documents disclosure, and a specific start date and end date within which the claimed exemption applies. If different exemptions, harms and/or dates apply to different documents, it is Provider s responsibility to provide detailed explanations for each such document. B) At the time of the Provider s initial submission of documents to the MBI, the Provider must also clearly and unambiguously identify each and every such document that it contends is subject to an exemption from public disclosure as Sensitive Information. It is the Provider s responsibility to ensure that all such documents are sufficiently identified as Sensitive Information, and Provider s designation must be placed in a prominent location on the face of each and every document that it contends is exempt from disclosure under the Public Records Act. Information submitted to the MBI in any form other than a hard copy document will not be subject to the procedures set forth in this Section. For example, information submitted by e- mail, facsimile and/or verbally will not be subject to these procedures and may be disclosed at any time without notice to Provider. C) Documents that are not accompanied by the written notification to MTC s General Counsel or are not properly identified by the Provider as Sensitive Information at the time of their initial submission to the MBI are presumptively subject to disclosure under the Public Records Act, and the procedures for providing the Provider with notice of any formal public records request for documents, as set forth below, shall be inapplicable. D) At the time the MBI receives documents from Provider in response to the grant solicitation, any such documents designated by Provider as Sensitive Information shall be segregated and stored in a secure filing area when not being utilized by appropriate the MBI staff for purposes of evaluating the application for funds. By submitting a signed grant application to the MBI, Provider certifies, acknowledges and agrees that (a) the MBI s receipt, segregation and storage of documents designated by Provider as Sensitive Information does not represent a finding by the MBI that such documents fall within the Trade Secrets Exemption or any other exemption to the Public Records Act, or that the documents are otherwise exempt from disclosure under the Public Records Act, and (b) the MBI is not liable for the subsequent disclosure of any documents submitted to the MBI by the Provider, whether or not such documents are designated as Sensitive Information or the MBI was negligent in disclosing such documents. E) In the event that the MBI receives an inquiry or request for documents submitted by Provider in response to the grant solicitation, the MBI shall produce all responsive documents without notice to Provider. In the event that the inquiry or request entails documents that the Provider has previously designated as Sensitive Information, the inquiring party shall be notified in writing that one or more of the documents it has requested has been designated by the Provider as Sensitive Information, and that a formal, written public records request must be submitted by the requesting party to the MBI s General Counsel for a determination of whether the subject documents are exempt from disclosure. F) Upon the General Counsel s receipt of a formal, written public records request for documents that encompass materials previously designated by Provider as Sensitive Information, the Provider shall be notified in writing of the MBI s receipt of the public records request, and the MBI may, but shall not be required to provide Provider an opportunity to present the MBI with information and/or legal arguments concerning the applicability of the Trade Secrets Exemption or some other exemption to the subject documents. G) The General Counsel shall review the subject documents, the Public Records Act and the exemption(s) claimed by the Provider in making a determination concerning their potential disclosure. 7
The General Counsel is the sole authority within MTC and the MBI for making determinations on the applicability and/or assertion of an exemption to the Public Records Act. No employee of MTC or the MBI other than the General Counsel has any authority to address issues concerning the status of Sensitive Information or to bind MTC or the MBI in any manner concerning the treatment and disclosure of such documents. Furthermore, the potential applicability of an exemption to the disclosure of documents designated by the Provider as Sensitive Information shall not require MTC or the MBI to assert such an exemption. MTC s General Counsel retains the sole discretion and authority to assert an exemption, and he may decline to exert such an exemption if, within his discretion, the public interest is served by the disclosure of any documents submitted by the Provider. H) The MBI shall provide the requesting party and Provider with written notice of its determination that the subject documents are either exempt or not exempt from disclosure. I) In the event that the General Counsel determines that the subject documents are exempt from disclosure, the requesting party may seek review of such determination before the Supervisor of Public Records, and the MBI shall notify the Provider in writing in the event that the requesting party pursues a review of such determination. J) In the event the requesting party pursues a review of the determination that the documents are exempt from disclosure and the Supervisor of Public Records concludes that the subject documents are not exempt from disclosure and orders the disclosure of such documents to the requester, the MBI shall notify the Provider in writing prior to the disclosure of any such documents, and Provider may pursue injunctive relief or any other course of action in its discretion. K) In the event that the General Counsel determines that the subject documents are not exempt from disclosure or that, under the circumstances and in his discretion, an exemption shall not be asserted, the MBI shall notify the Provider in writing prior to the disclosure of any such documents, and Provider may pursue injunctive relief or any other course of action in its discretion. Applicant s submission of a grant application, with or without supporting documentation, shall require a signed certification that Provider acknowledges, understands and agrees with the applicability of the foregoing procedures to any documents submitted by Provider in response to the grant solicitation, including but not limited to the acknowledgements set forth in Section 5.1.2(D), and that Provider shall be bound by the procedures set forth in this Section 5.1. All documents submitted by Provider, whether designated as Sensitive Information or not, are not returnable to Provider, except in the case of returning late submissions as indicated in Section 4.1. 5.2 Contractual Requirements MTC intends to enter into an agreement with the selected Provider containing certain standard provisions (the Agreement ). (See Attachment C: General Terms and Conditions for a copy of the Agreement.) MTC reserves the right to amend the Agreement without further issuance of another solicitation. Upon MTC authorization to proceed with the project, MTC and the selected Provider will execute a task order which will set forth the respective roles and responsibilities of parties. PLEASE NOTE THAT A SIGNED AGREEMENT MUST ACCOMPANY THE APPLICATION. 5.3 Waiver Authority The MBI reserves the right, at its sole discretion, to waive minor irregularities in submittal requirements, to request modifications of the application, to accept or reject any or all applications received, and/or to cancel all or part of this solicitation at any time prior to awards. 5.4 Disclaimer This solicitation does not commit the MBI to award any funds, pay any costs incurred in preparing an application, or procure or contract for services or supplies. The MBI reserves the right to accept or reject any or all applications received, negotiate with all qualified Providers, cancel or modify the solicitation in part or in its entirety, or change the application guidelines, when it is in its best interests. 8
5.5 Changes/Amendments to Solicitation This solicitation has been distributed electronically using the MBI s website. It is the responsibility of Providers to check s the MBI s website for any addenda or modifications to a solicitation to which they intend to respond. The MBI, MTC, the Commonwealth of Massachusetts, and its subdivisions accept no liability and will provide no accommodation to Providers who submit an application based on an out-ofdate solicitation document. 9
ATTACHMENT A MASSBROADBAND 123 ROUTE MAP AND LIST OF COMMUNITIES LIST OF ELIGIBLE UNSERVED AND UNDERSERVED COMMUNITIES Adams Conway Lanesborough Peru Sunderland Alford Cummington Leverett Petersham Tolland Ashfield Deerfield Leyden Plainfield Richmond Beckett Egremont Middlefield Princeton Tyringham Bernardston Florida Monroe Richmond Warwick Blandford Goshen Monterey Rowe Washington Buckland Granville Montgomery Royalston Wendell Charlemont Hancock Mount Washington Russell West Brookfield Cheshire Hardwick New Ashford Sandisfield West Stockbridge Chester Hawley New Braintree Savoy Westhampton Chesterfield Heath New Marlborough Sheffield Williamsburg Clarksburg Hindsdale New Salem Shelburne Windsor Colrain Huntington Otis Shutesbury Worthington MAP OF UNSERVED AND UNDERSERVED COMMUNITIES AND MASSBROADBAND 123 NETWORK ROUTE 10