Leveraging Data for Student Support: Tools for Student Services Professionals and Students

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Leveraging Data for Student Support: Tools for Student Services Professionals and Students Bryan Miller, Foundation for Community Colleges Omid Pourzanjani, Golden West College Lynell Wiggins, Pasadena College Kathy Booth, WestEd 1

Objectives Frame the question of how data on jobs and salaries relate to advising and educational planning Introduce you to Here to Career, a mobile career exploration app that can help with educational planning Show how the LaunchBoard Program Snapshot can support advising

Jobs of the Future Extent of training Transfer curriculum Much more theoretical Extended soft skills training through semesterlong General Education courses. Extended Math and English skills through collegelevel courses. Time for extended SSSP onboarding Engagement through Student Clubs California Community Colleges Chancellor s Office 113 Colleges 72 Districts 2.6 Million Students 3

Jobs of today Job-specific orientation Faster training Industry-aligned, ever changing training Hands-on education Contextualized basic skills Integrated soft-skills training Internships and/or Service Learning Job readiness, interviewing skills, resume writing... Pathways for transfer and/or skill-building Industry Associations and Certifications California Community Colleges Chancellor s Office 113 Colleges 72 Districts 2.6 Million Students 4

Advising Expertise What are the fastest growing jobs - NOW? What occupation types have the strongest need for employees? What skills are needed? How much do they pay? Who else is offering training programs for these jobs? Regional view of stackable certificates and job opportunities based on levels of training.

A Counselor s Perspective The Utility of Historical Knowledge and SSP as Catalyst Career Decisions are like making chocolate chip cookies Being an informed decision maker is more art than logic; heart, than mind As Student Services Professionals we must help students cultivate career based engagements The Proper Ingredients To achieve success, you must know the correct elements to add Begin with the end in mind a satisfying occupation offering a living wage Change your campus culture by adopting the Girl Scout mentality

PCC Uses the LaunchBoard Program Snapshot Tab for Workforce Experience Education On-Boarding Career readiness is the attainment and demonstration of requisite competencies that broadly prepare college graduates for a successful transition into the workplace. Critical Thinking/Problem Solving Oral/Written Communications Teamwork/Collaboration Information Technology Application Leadership Professionalism/Work Ethic Career Management WEE Onboarding Application Intake form Orientation Career Onboarding Industry Labor Market Salaries Major Onboarding Program of Study Learning Outcomes Professional Onboarding Employer Feedback Occupational Selection Workforce Onboarding Employment Preparation Career Ready High school/first Year First Year/Change of Major End of Program of Study/Internship Employment/Returning Student/Displaced Worker California Community Colleges Chancellor s Office 113 Colleges 72 Districts 2.6 Million Students 7

Task Force Roll Out 14 Regional College & Faculty Conversations Over 700 attendees, including 40% faculty 6 Strong Workforce Town Hall Meetings Over 500 participants in regions across the state 6 expert background papers on common themes Workforce Data & Outcomes Curriculum Development & Instructors Structured Pathways and Student Support (2 parts) Regional Coordination Funding 5 meetings of the 26-member Task Force 221 website & 10 letters during public comment period 8

Recommendations: Advising and Ed Planning Broaden and enhance career exploration and planning, workbased learning opportunities and other supports for students Improve the quality, accessibility, and utility of student outcome and labor market data to support students, educators, colleges, regions, employers, local workforce investment boards, and the state in CTE program development and improvement efforts. Create a sustained, public outreach campaign to industry, high school students, counselors, parents, faculty, staff, and the community at large to promote career development and attainment and the value of career technical education.

Tools You Can Use: Here to Career powered by salary surfer 10

HERE TO CAREER Here to Career powered by salary surfer Objectives Develop an app to help students make informed education and career decisions that lead to greater economic opportunities and professional success Provide students, counselors, and parents information about community colleges and highdemand career opportunities in the Inland Empire region. 11

HERE TO CAREER Here to Career powered by salary surfer Background Initiated by a two year investment from The W.K. Kellogg Foundation 12

HERE TO CAREER Here to Career powered by salary surfer Project Team Chancellor s Office: Workforce, Technology/Research, and Communications Divisions Foundation for California Community Colleges The Young Invincibles - the nation's largest youth advocate organization 13

HERE TO CAREER Here to Career powered by salary surfer Development Data Sources: Salary Surfer, Doing What Matters, O*NET, CCC Alumni Focus Groups: Middle school, high school, and community college students in the Inland Empire area 14

HERE TO CAREER Here to Career Key Features powered by salary surfer Interest Explorer The 60 question quiz based on the O*NET Interest Profiler The O*NET Interest Profiler was developed by the U.S. Department of Labor through an extensive research and testing process 15

HERE TO CAREER Here to Career Key Features powered by salary surfer Career Profiles Spotlights regionally in demand careers and salary ranges to help students make informed decisions Students select profiles of interest, influencing their customized recommendations Short video vignettes provide engaging insight into careers of interest (currently under development) 16

HERE TO CAREER Here to Career Key Features powered by salary surfer Salary Information View change in salaries for occupations before and after a student earns a related degree or certificate Regional occupational information from Doing What Matters helps direct students toward in demand jobs. 17

HERE TO CAREER Here to Career Key Features powered by salary surfer Geo Location Geo location information helps students identify nearby community colleges and explore degree programs offered in the area aligned with their interests 18

HERE TO CAREER Here to Career powered by salary surfer Project Timeline Previous Phases Research and Focus Groups: July December 2014 Initial Development: January December 2015 Outreach and Further Development: July December 2015 Current Phase Final Development and Release: January March 2016 Outreach and Analytics: February June 2016 19

Feedback How does this tool relate to key concerns for CIOs? How does this tool relate to key concerns for counselors? How does this tool relate to your key concerns?

Tools You Can Use: LAUNCHBOARD PROGRAM SNAPSHOT 21

The LaunchBoard Program Snapshot Tab Access student outcomes, employment and earnings data, and labor market information by program, sector, college, and region View visual reports that answer questions like "are the right number of people being trained for available jobs" and "how much money are students making Drill down into detailed data tables on student characteristics, milestones, and success 22

www.calpassplus.org/launchboard/home.aspx

Determine what you want to see 24

In the Reports, find answers to your questions 25

Get a deeper level of information 26

Compare figures with other colleges 27

Common Questions: Labor Market Data What kinds of jobs are available? See which jobs have projected openings in the region and the number of people currently employed What are those jobs like? View information on starting and median wages 28

Related Jobs: Nursing 29

Labor Market Information: Nursing 30

Regional Salaries: Nursing 31

Common Questions: Labor Market Data How do former students do? See whether students got jobs and how much money they earned Will students who succeed in this program earn a living wage? View information on how former students earnings compare to regional living wages 32

Employment Trends: Licensed Vocational Nurse 33

Employment Trends: Certified Nursing Assistant 34

Earnings: Licensed Vocational Nurse 35

Earnings: Certified Nursing Assistant 36

Earnings: Licensed Vocational Nurse 37

Earnings: Certified Nursing Assistant 38

Find Out More Various two-minute videos describing how to use the LaunchBoard for specific tasks like starting a new program, program review, equity planning, and accessing employment and earnings data Four-minute video on why we need to count skills-builders in CTE success measures Eight minute video on earnings outcomes for various CTE pathways Two guides on understanding and using labor market information http://doingwhatmatters.cccco.edu/launchboard.aspx

Feedback How does this tool relate to key concerns for CIOs? How does this tool relate to key concerns for counselors? How does this tool relate to your key concerns?

Getting Support: CTE DATA UNLOCKED 41

CTE Data Unlocked Provides tools, training, technical assistance, and funding to support better use of CTE outcomes data and labor market information Strengthens ongoing capacity for CTE data usage in program review, accreditation, integrated planning, and regional and sector-based program design Supports the development of regional workforce plans and prepares for $200 million in new CTE funding that will be available in 2017

Building Awareness (Spring 2016) Provide an overview on CTE data at regional trainings: learn about the expanded CTE metrics on the Student Success Scorecard get hands-on experience using statewide tools like the LaunchBoard to answer common questions send a team including a senior administrator (CEO, CIO, or CSSO), plus one or more CTE deans, faculty, and institutional researchers

Deepening Expertise (Summer 2016) Resources on how to use data tools in various usage cases such as program review, accreditation, and planning, offered in various formats including: Two minute videos Seven page guides Detailed how-to guides Animated PowerPoints Short documents on how to analyze and work with metrics such as employment and earnings data and labor market information

Expanding Regional Data Use (Fall 2016) Support the development of regional workforce plans: release regional reports that integrate labor market information and student outcomes data from Data Mart, the LaunchBoard, the CTE Employment Outcomes Survey, and other sources host meetings with colleges, employers, and other educational partners to create regional workforce plans

Supporting College Data Usage (2016-2017) Support colleges in integrating regional plans and CTE data into core activities: offer $50,000 in funding and 10 hours of technical assistance to support CTE data usage (for colleges that attended spring training) host in-depth super-user trainings to help practitioners develop a deeper understanding of CTE data tools and labor market information. provide one free year of participation in the CTE Outcomes Survey (tracks employment and other post-college outcomes) roll out three years of participation in the CATEMA system (tracks participation in articulated courses and eligibility for credit)

Technical Assistance Examples Onsite training with student services professionals, faculty, and deans on using employment data for educational planning and to strengthen support services Hands-on support to pull and format data from statewide data tools to support local and regional processes like program review, accreditation, and planning

Funding Examples Hire a communications consultant to develop outreach and educational planning materials based on data found in the LaunchBoard, Salary Surfer, and other tools Hire a consultant or pay faculty release time to gather stories on skills-builder students and analyze skills-builder pathways, to provide a deeper understanding of these students, course clusters, and outcomes

Find Out More training content, locations, and dates requirements to receive funding and technical assistance full details on CTE Data Unlocked http://doingwhatmatters.cccco.edu/launchboard/ctedataunlocked.aspx