MAPPING OF THE STANDARDS FOR PROVIDING QUALITY PALLIATIVE CARE FOR ALL AUSTRALIANS 4 th Edition 2005 TO QIC HEALTH AND COMMUNITY SERVICES STANDARDS 6 th Edition INTRODUCTION When interpreting this document, a best fit approach has been taken to enable effective efficient self assessment of mapped stards. The National Palliative Care Stard criteria could be considered as additional evidence questions for the mapped QIC stard, while still reflecting back to the intent of each of the stards under assessment (i.e. the QIC Stard or Stards the mapped National Palliative Care Stard). Use guidance material in the Stards for providing Quality Palliative Care for all Australians 1 document the NSAP materials together with the QIC Interpretive Guide to assist your assessment effort. Note also that the evidence questions are not an exclusive list; they are merely a start point for your organisational discussions around each stard need to be considered in the light of your particular organisation. You will note that each National Palliative Care Stard has been mapped with the QIC Stard that has the 'best fit' in terms of systems assessment analysis. Where the scope of the stards are broad, there is such strong correlation with multiple stards that a National Palliative Care Stard may be mapped to two QIC Stards should be considered carefully as each of the QIC Stards is assessed documented. Where the correlation is weaker, the National Palliative Care Stard has been cross-referenced to other relevant stards. 1 Palliative Care Australia, The Stards for providing quality palliative care for all Australians, 4 th Edition, Palliative Care Australia Inc, Canberra, 2005
A Quality Journal is available which includes the mapped National Palliative Care Stard, for your use. This can be obtained through the QICSA website or the QICSA office, for member organisations. If you wish to comment on this mapping tool, please contact QICSA at qicsa@qicsa.org.au or by phone on 03 9459 7740. Page 2 of 5
Mapping tool NSAP stard 1 Care, decision-making care planning are each based on a respect for the uniqueness of the patient, their caregiver/s family. The patient, their caregiver s family s needs wishes are acknowledged guide decisionmaking care planning. 2 The holistic needs of the patient, their caregiver/s family, are acknowledged in the assessment care planning processes, strategies are developed to address those needs, in line with their wishes. 3 Ongoing comprehensive assessment care planning are undertaken to meet the needs wishes of the patient, their caregiver/s family. 4 Care is coordinated to minimise the burden on patient, their caregiver/s family. Best Fit QIC Stard 2.4 Confirming consumer rights: Services the rights of consumers, empowers them is ethical Cross references also to Stards 2.1 2.3 Cross references also to Stard 2.3 Cross references also to Stards 2.2, 2.4 3.2 3.2 Collaboration strategic positioning: The organisation collaborates with other organisations positions itself strategically within the wider service system. Cross references also to Stard 2.1 5 The primary caregiver/s is provided with information, support guidance about their role according to their needs wishes. 2.4 Confirming consumer rights: Services the rights of consumers, empowers them is ethical. Cross references also to Stards 2.1 2.2 6 The unique needs of dying patients are considered, their comfort maximized their dignity preserved. 2.2 Focusing on positive outcomes : Services programs are provided in an effective, safe responsive way to ensure positive outcomes Page 3 of 5
for consumers communities. 7 The service has an appropriate philosophy, values, culture, structure environment for the provision of competent compassionate palliative care. 8 Formal mechanisms are in place to ensure that the patient, their caregiver/s family have access to bereavement care, information support services. 9 Community capacity to respond to the needs of people who have a life limiting illness, their caregiver/s family is built through effective collaboration partnerships. 10 Access to palliative care is available for all people based on clinical need is independent of diagnosis, age, cultural background or geography. 11 The service is committed to quality improvement research in clinical management practices. 12 Staff volunteers are appropriately qualified for the level of service offered demonstrate 1.3 Human Resources Human resources are managed to create an effective competent Cross references also to Stards 1.1 3.3. 2.2 Focusing on positive outcomes: Services programs are provided in an effective, safe responsive way to ensure positive outcomes for consumers communities. 3.2 Collaboration strategic positioning: The organisation collaborates with other organisations positions itself strategically within the wider service system. 3.4 Community professional capacity building: The organisation works to build the capacity of the community it serves the professional community to which it belongs. 2.4 Confirming consumer rights: Services the rights of consumers, empowers them is ethical. Cross references also to Stards 2.1, 2.2, 2.3 3.2 1.9 Safety Quality integration: Safety quality systems are integrated are managed systematically with clear lines of accountability to ensure continuously improving performance. 3.3 Incorporation contribution to good practice: The organisation demonstrates that it has incorporated contributes to currently accepted good practice in its field. 1.3 Human Resources: Human resources are managed to create an effective competent Page 4 of 5
ongoing participation in continuing professional development. Cross references to 3.3. 13 Staff volunteers reflect on practice initiate maintain effective selfcare strategies. 1.3 Human Resources: Human resources are managed to create an effective competent Cross references also to Stard 3.3 Page 5 of 5