Effectiveness of Multiple Initiatives to Reduce Blood Component Wastage

Similar documents
Effectiveness of Multiple Initiatives to Reduce Blood Component Wastage

A Team Approach To Decrease Wasted Blood Products

Patient Blood Management Certification Revisions

The Health Care Improvement Foundation 2017 Delaware Valley Patient Safety and Quality Award Entry Form 1. Hospital Name Jefferson Health

Clinical Use of Blood The AIM II Trial. Challenges of Near-Live Organisational Blood Use Monitoring

Blood Stocks Management Scheme Blood Stocks Management Scheme

AmSECT Quality and Outcomes Conference

Title: Massive Transfusion Event Protocol Policy: Clinical Manual/General Clinical

Dominic Cox Royal Free Hospital London Joan Pearson Leeds General Infirmary

uncovering key data points to improve OR profitability

Sample. A guide to development of a hospital blood transfusion Policy at the hospital level. Effective from April Hospital Transfusion Committee

Aldijana Avdić, BSN, RN, PBMS, CPHQ Assistant Director, Patient Safety and Privacy 1

Changes in practice and organisation surrounding blood transfusion in NHS trusts in England

Therapeutic Apheresis Services. User Satisfaction Survey. April 2017

The Update June 2016

Blood Transfusion Policy. Version Number: 6.1 Controlled Document Sponsor: Controlled Document Lead: On: December 2014.

DESCRIPTION/OVERVIEW This document standardizes the transfusion of packed red blood cells and/or other blood components.

Lessons for Transfusion Laboratory Staff. from the 2007 SHOT Report SHOT SERIOUS HAZARDS OF TRANSFUSION

Blood / Blood Products Transfusion A Liquid Transplant

Health Service Circular

CME/SAM. Determination of Turnaround Time in the Clinical Laboratory

2015 Survey of Patient Blood Management (PBM)

FY 15 BLOOD ADMINISTRATION/REACTION

2015 Survey of Patient Blood Management (PBM)

Blood Stocks Management Scheme Annual Report 2011/12

TRAUMA CENTER REQUIREMENTS

From Big Data to Big Knowledge Optimizing Medication Management

A Sharper Phlebotomy Service

Reimbursement for Blood Products and Related Services in 2017

The Transfusion Medicine diplomate will respect the rights of the individual and family and must

Quality Management Training for Blood Transfusion Services

PATIENT BLOOD MANAGEMENT: WHY? WHAT? WHEN? HOW?

EARLY ONLINE RELEASE

HOW 5S ORGANIZING BOOSTS MONEY, TIME, AND PATIENT OUTCOMES

Transfusion Medicine Residency Training Program

Quality Improvement Programme: Safe and Effective Transfusion in Scottish Hospitals The Role of the Transfusion Nurse Specialist (SAET Study)

SARASOTA MEMORIAL HEALTH CARE SYSTEM CORPORATE POLICY

Administration of blood components. Denise Watson Patient Blood Management Practitioner 11th January, 2016

Therapeutic Apheresis Services. User Satisfaction Survey. June 2016

Getting the right case in the right room at the right time is the goal for every

ABSTRACT. dose", all steps in the setup of the secondary infusion must be conducted correctly.

LEAN Transformation Storyboard 2015 to present

BLOOD UTILIZATION REVIEW COMMITTEE MEETING MINUTES UPMC ST. MARGARET UPMC ST. MARGARET HARMAR OUTPATIENT CENTER. December 18, 2012

Online Data Supplement: Process and Methods Details

QC Explained Quality Control for Point of Care Testing

Storage, Labeling, Controlled Medications Instructor s Guide CFR (b)(2)(3)(d)(e) F431

Analysis of Nursing Workload in Primary Care

The Reasons for Cancellations of Elective Pediatric Surgery Cases at Queen Rania Al-Abdullah Children Hospital

BLOOD STOCKS MANAGEMENT SCHEME. -- Inventory Practice Survey

The University of Michigan Health System. Geriatrics Clinic Flow Analysis Final Report

Strategy Guide Specialty Care Practice Assessment

Need for transfusion? Supply, safety, PBM and consent Katy Cowan - PBM Practitioner

Confirmed Minutes of Regional Transfusion Committee Business Meeting TUESDAY 04 NOVEMBER

How can oncology practices deliver better care? It starts with staying connected.

The Impact of Physician Quality Measures on the Coding Process

Patient Blood Management An Overview. Denise Watson Patient Blood Management Practitioner 11 th January, 2016

Trauma Center Pre-Review Questionnaire Notes Title 22

Trust Policy for Blood Transfusion

Emergency Blood Management Plan For Blood Component Shortages. Toolkit

Supplemental materials for:

Implementation Guide Single Unit Transfusion Policy

JULY 2012 RE-IMAGINING CARE DELIVERY: PUSHING THE BOUNDARIES OF THE HOSPITALIST MODEL IN THE INPATIENT SETTING

Remote Allocation in a Centralized Transfusion Service

Disclosure. I have no conflict of interest with this event because I have no affiliations, sponsorships, honoraria, monetary support or conflict of

2018 Optional Special Interest Groups

Profiles in CSP Insourcing: Tufts Medical Center

Streamlining Medical Image Sharing For Continuity of Care

Implementation of the right to access services within maximum waiting times

First Case Starts. Updated 08/22/ Franklin Dexter

Proposed Standards Revisions Related to Pain Assessment and Management

2. What is the main similarity between quality assurance and quality improvement?

Standard 1: Governance for Safety and Quality in Health Service Organisations

IBBM PBMS Review Course The Job, Quality, and Data

Using the epoc Point of Care Blood Analysis System Reduces Costs, Improves Operational Efficiencies, and Enhances Patient Care

Trauma is the leading cause of death in individuals

W e were aware that optimising medication management

Completing the Specialty Practice Assessment Tool: Guide for Behavioral Health Organizations and Divisions

Acute Care Workflow Solutions

Building a Safe Healthcare System

Ontario Contingency Plan for the Management of Blood Shortages Version 3. October 31, 2016

DON T GIVE UNIT TWO WITHOUT REVIEW!

7 th Edition FACT-JACIE International Standards for Hematopoietic Cellular Therapy Product Collection, Processing, and Administration

Statistical presentation and analysis of ordinal data in nursing research.

MODULE 5: HCWM Planning in a Healthcare Facility

University of Michigan Health System Part IV Maintenance of Certification Program [Form 12/1/14]

The Management and Control of Hospital Acquired Infection in Acute NHS Trusts in England

IHI Expedition. Today s Host 9/17/2014

Best Practices for MANAGING MEDICAL EQUIPMENT AND SUPPLIES

How Digital Systems Can Impact on Antimicrobial Stewardship (AMS) Stephen Hughes (Antimicrobial Pharmacist) Chelsea & Westminster Hospital

Strategies to Improve the Use of Medicines Standard Treatment Guidelines

Blood Products and Related Services

Optimizing Medication Distribution using Automated Dispensing Cabinets

Scope of Service. Department Mission

Patient Centric Model (PCM)

MASONIC COMMUNITY BLOOD PROGRAM

Information for Hospitals wishing to join The Global Tracheostomy Collaborative (GTC)

HAEMOVIGILANCE. Ms. Emma O Riordan Haemovigilance, CNM2 (Acting) Ms. Bríd Doyle, MSc. FAMLS. Haemovigilance Co-ordinator, (Acting)

APPLICATION OF SIMULATION MODELING FOR STREAMLINING OPERATIONS IN HOSPITAL EMERGENCY DEPARTMENTS

: Suzanna Immanuel Place, date of birth : Jakarta, 11 th March 1953 Education : MD FMUI 1978 Profession : Clinical Pathologist (SpPK) FMUI 1984

IS CLINICAL AUDIT A USEFUL METHOD TO EVALUATE IMPLEMENTATION STRATEGIES OF A GUIDELINE ON BLOOD USE IN THE PROVINCE OF REGGIO EMILIA?

Transcription:

Effectiveness of Multiple Initiatives to Reduce Blood Component Wastage Ryan A. Collins, MD, 1 Mary K. Wisniewski, MT, 2 Jonathan H. Waters, MD, 3 Darrell J. Triulzi, MD, 1,4 and Mark H. Yazer, MD 1,4 From the 1 Department of Pathology, University of Pittsburgh, Pittsburgh, PA; 2 The Donald D. Wolff Jr. Center for Quality, Safety, and Innovation, University of Pittsburgh Medical Center, Pittsburgh, PA; 3 Departments of Anesthesiology, Bioengineering and the McGowan Institute for Regenerative Medicine, University of Pittsburgh, Pittsburgh, PA; and 4 The Institute for Transfusion Medicine, Pittsburgh, PA. Key Words: Wastage; Waste; Blood components; Intervention; Plasma; RBC; Platelets Am J Clin Pathol March 2015;143:329-335 ABSTRACT Objectives: Blood component waste is an important issue at all hospitals. As an initiative of the patient blood management program at a regional health care system, the causes and extent of blood product wastage were identified, and targeted interventions to effect a reduction were implemented. Methods: Multiple low-cost interventions, including educational outreach, print and digital messaging, and improved transportation and component identification modalities, were implemented beginning in January 2013. The impact on reducing RBC, platelet (PLT), and plasma wastage in the 16 months after intervention implementation was compared with the wastage rates in the 16 months before these interventions had been implemented. Results: Overall, the RBC wastage rate as a percentage of the number of units issued decreased from 0.67% to 0.56% (P =.001) after the interventions were implemented, while the PLT wastage rate decreased from 3.71% to 2.81% (P <.001). The plasma wastage rate increased from 1.14% to 1.40% (P <.001). The initial cost of these interventions was approximately $310. The net cost savings of the reduced waste was estimated at $131,520, excluding intervention costs. Conclusions: Relatively inexpensive interventions can have a prompt and dramatic impact on reducing blood wastage with regard to both cost and resource savings. Wastage of all blood components, including RBCs, platelets (PLT), and plasma, is an important issue for hospitals worldwide. Waste is not limited to blood products and is present throughout the health care system. One study suggested that the overall cost of waste to the American health care system was perhaps as high as $910 billion. 1 Studies of systemic waste have examined the importance of workflows in the health care environment 2 and have focused on minimizing operational sources of waste when issuing a variety of medications. 3-9 In many of these studies, relatively simple interventions resulted in marked reductions in waste. Ideally, outdating and wastage of blood products would never occur. However, inevitably a low level of outdating of components in the blood bank is accepted due to the inherent need to have stock on hand at all times and the often unpredictable demands on the inventory. 10 Studies of the supply chain and blood usage benchmarking have demonstrated that while some outdating does occur in the blood bank, significant reductions in the wastage of issued blood components may be achieved through targeted interventions. 11,12 The first major study focusing on reducing blood wastage using Lean and Six Sigma techniques was performed by Heitmiller et al, 13 who demonstrated that wastage of RBCs could be reduced by more than 60% over 4 years, resulting in a savings of more than $800,000. Ideally, institutional RBC wastage should be less than 1% of the units issued. 14 Calculating wastage as a percentage of units issued (WAPI) accounts for differences between hospital transfusion volumes and allows for benchmarking. 15 Several hospitals within the United Kingdom have analyzed their RBC wastage using this method, and the WAPI rates were noted to range between 0.26% and 6.7% Am J Clin Pathol 2015;143:329-335 329

Collins et al / Initiatives to Reduce Blood Waste annually, 10,15 while on a national level, the RBC WAPI rates for hospitals in England and North Wales, Northern Ireland, and Scotland ranged from 2.1% to 4.8% in 2011-2012. 16 In absolute terms, this translates into a staggering 19,687 wasted RBC units in 2012. Similarly, one study of a large institution within the United States had a WAPI RBC wastage rate of 4.4%. 13 The US Food and Drug Administration and the AABB require that RBCs must be stored between 2 C and 6 C. If an RBC unit that has been issued but not transfused is to be returned to the blood bank for use in a different patient, one of the criteria for accepting it back into the inventory is that the unit must have remained within that temperature range. Although controversial, 17-19 many blood banks have adopted a 30-minute rule to be in compliance with this standard and will not accept an RBC unit that has been outside of the blood bank (and not in a validated ice chest) for more than 30 minutes. Thus, wastage can occur if the transfusion of an RBC unit has not started within 30 minutes of its issue. Platelet components must be maintained at room temperature and should be discarded if refrigerated. Noncompliance with these temperature guidelines once the products have been issued can result in high levels of wastage. Multiple interventions focused on reducing blood waste have been attempted by various institutions, including education of providers, enhanced transport containers, robust temperature monitoring systems, and alteration of RBC storage protocols. 12-14 Continued follow-up, including monthly meetings with clinical staff, distribution of blood wastage audits, and retraining of blood bank staff, was also identified as being effective in reducing waste. 10,13,14 In addition, by focusing on the donors commitment of time, money, and resources in making their donation, as well as the moral duty to prevent the waste of a donated component, one group was able to make marked improvements in their wastage rates in the operating rooms (ORs) and on the wards. 10 As an initiative of the patient blood management (PBM) committee at a multihospital regional health care system, the extent and causes of blood product wastage were identified, and then targeted interventions to address the causes of wastage were implemented. Materials and Methods Hospital System Data for this project were obtained from eight hospitals that are part of a multihospital health care system. These hospitals are serviced by a regional centralized transfusion medicine service (CTS) 20 ; briefly, each hospital has a transfusion laboratory on site and maintains an inventory of product commensurate with its transfusion activity. All hospital transfusion laboratories are linked through a common recipient electronic database, and a larger inventory of blood products and an RBC serology reference laboratory support the hospital laboratories from an offsite location. These eight hospitals range in size from small community hospitals to large, quaternary care academic centers, including hospitals specializing in pediatrics and women s health. Three of these hospitals have a trauma center and maintain thawed plasma in their emergency department refrigerators. The two largest hospitals in the health system account for more than 50% of all blood components used systemwide. This health care system features a PBM committee that is tasked with implementing the best transfusion practices at all of its hospitals. This committee has wide representation from anesthesia, transfusion medicine, trauma surgery, and critical care medicine, as well as nursing representatives from the OR, emergency department, and hematology/oncology wards. The PBM committee also features a change specialist who acts as a liaison between the committee and executives of the hospital system. 21 For this waste reduction initiative, a subcommittee of the PBM committee was established that was composed of the chief nursing officers from all of the hospitals in the system, the change specialist from the hospital network, and representatives from transfusion medicine and anesthesia. Baseline Blood Product Wastage Data RBC, PLT, and plasma wastage data at these eight hospitals from September 2011 through December 2012 (16 months) were analyzed to identify the root causes of the wastage. Wastage was tracked using an automated daily email report that was produced by the CTS for these eight hospitals. This report included information on all of the products that had been wasted on the previous day, such as the in-hospital location (eg, OR) where the product was wasted, and the name and specialty of the ordering physician. Compiling the information in these reports informed the design of programs directed at reducing wastage, as described below. The main emphasis of these programs was on reducing the wastage of products that had been issued for transfusion, as opposed to those that were outdated in the blood bank. All of these hospitals use mainly pools of whole-blood PLTs. Depending on the patient s clinical situation and PLT inventory, the pool sizes ranged from three to five whole-blood units. The actual number of issued, transfused, and wasted PLT pools is not known. Therefore, the total number of whole-blood PLT equivalents, calculated by multiplying the number of issued apheresis PLT units by 5 and then adding that value to the number of individual whole-blood PLT units issued, is herein reported. 330 Am J Clin Pathol 2015;143:329-335

Interventions Multiple waste reduction interventions were implemented beginning in January 2013 across all hospitals in the system. These included initiatives to improve temperature storage compliance for products that had been issued for transfusion, to better track blood products in the OR, and to generally raise awareness of the problem of blood product waste among clinical staff. All interventions were implemented across the eight hospital sites simultaneously; this was possible due to the participation of the chief nursing officers at each hospital, the presence of the CTS at each hospital, and the common information system throughout the health care system. Data on blood wastage at these eight hospitals were collected from January 2013 through the end of April 2014 (16 months) using the automated daily reports. In addressing temperature storage compliance for issued products, it was noted that OR staff often returned all blood products in the cooler that had been used to issue the RBCs. This led to the unnecessary wastage of PLTs. To address this, a platelet- and cryoprecipitate-specific transport tote bag was developed. This tote bag is made of a lightweight fabric, is easy to disinfect with sodium hypochlorite, and has a strap allowing it to be hung on an RBC cooler Image 1. To help reinforce the different storage requirements for the various blood products issued to the OR, small cardboard identification tags were created for each blood component Image 2. These tags feature cartoons and are color coded to allow for ease of identification, even at a distance. Each tag lists the appropriate storage conditions for that particular blood product. Below the blood product symbol, that product s specific expiration date and time are printed. These tags are attached to each component as it is being issued to the OR without significant disruption of the technologist s work flow and are maintained on the unit until use or their return to the blood bank. Educational interventions were also introduced to increase clinician awareness of blood waste and transfusion guidelines. Members of the PBM committee presented the baseline wastage data at all of the major specialty-specific professional staff meetings and transfusion committee meetings, raising awareness of blood product wastage and improving communication with clinical staff. A special focus was placed on the disrespect to the donors that is shown when their donations are unnecessarily wasted. Emphasis was placed on the time and resources that a donor commits while making his or her donation, encouraging clinicians to take care of the donor s gift and prevent blood waste. Posters and screensaver images were also created to increase the awareness of the new blood component tags and to emphasize the importance of proper blood component Image 1 Platelet/cryoprecipitate transport tote bag. Image 2 Examples of component identification tags that are affixed to units issued to the operating room. Each tag measures approximately 2 3 cm. storage. Clinical nursing guidelines on blood product storage requirements were developed and made available on the institutional intranet. Last, auditing of waste was performed on a daily basis, with the automated wastage reports forwarded to the nursing units and chief nursing officers for further investigation and education when excessive waste occurs. This protocol was approved by the University of Pittsburgh Medical Center s Total Quality Council, which is a section of the Institutional Review Board of the University of Pittsburgh. US dollar cost estimates were made using the following approximations: $200/RBC unit, $70/wholeblood PLT unit, and $70/plasma unit. Am J Clin Pathol 2015;143:329-335 331

Collins et al / Initiatives to Reduce Blood Waste Table 1 Number of Units Wasted, by the In-Hospital Location Where the Wastage Occurred, in the 16-Month Preintervention and Postintervention Periods a Waste Location Table 2 Number of Units Wasted, by Product Type, in the 16-Month Preintervention and Postintervention Periods a Product (No. of Units Issued) Statistical Analysis The c 2 test was used for statistical analysis, conducted on Prism 6.04 software (GraphPad Software, La Jolla, CA). All statistical tests were two-tailed, and a P value less than.05 was considered statistically significant. Results No. of Units Wasted No. of Units Wasted Outdate, Outdate, Reason for Waste Storage, Reason for Waste Storage, Returned >30 min, Returned >30 min, Table 1 demonstrates the causes of waste during the 16-month baseline period (September 2011 through December 2012) and the 16-month postintervention period (January 2013 through April 2014) by in-hospital location. Outdated units were defined as those that had been issued from the blood bank but then either expired or were not transfused within the Other, Other, Outdate Waste Outdate Waste Storage Waste Storage Waste Returned >30 min Waste Preintervention Floor 2,401 1,877 (78.18) 223 (9.29) 121 (5.04) 180 (7.50) OR 1,306 998 (76.42) 251 (19.22) 12 (0.92) 45 (3.45) ICU 866 661 (76.33) 118 (13.63) 47 (5.43) 40 (4.62) ED 352 278 (78.98) 24 (6.82) 19 (5.40) 31 (8.81) Unknown 118 74 (62.71) 30 (25.42) 8 (6.78) 6 (5.08) Postintervention Floor 1,567 1,194 (76.20) 89 (5.68) 189 (12.06) 95 (6.06) 2.53 (.16) 38.86 (<.001) +139.29 (<.001) OR 1,028 860 (83.66) 122 (11.87) 20 (1.95) 26 (2.53) +9.47 (<.001) 38.24 (<.001) +111.96 (.047) ICU 638 502 (78.68) 58 (9.09) 41 (6.43) 37 (5.80) +3.08 (.29) 33.31 (.007) +18.42 (.44) ED 195 131 (67.18) 22 (11.28) 27 (13.85) 15 (7.69) 14.94 (.003) +65.40 (.078) +156.48 (.001) Unknown 141 83 (58.87) 32 (22.70) 8 (5.67) 18 (12.77) 6.12 (.61) 10.70 (.66) 16.37 (.80) ED, emergency department; ICU, intensive care unit; OR, operating room. a The number of units issued by hospital location was unavailable. Outdate refers to units that expired after issue from the blood bank but prior to transfusion and were otherwise stored in temperature compliance. The storage waste category refers to units that were improperly transported, iced incorrectly, or were otherwise not stored in compliance with temperature requirements. Items in the returned >30 min category represent units that were returned to the blood bank more than 30 minutes after they were issued. Examples of wastage in the other category include units that were broken, contaminated, or transported by pneumatic tube with tube system failure. Returned >30 min Waste Preintervention RBC (110,335) 742 245 (33.02) 227 (30.59) 144 (19.41) 126 (16.98) PLT (97,407) 3,614 3,222 (89.15) 274 (7.58) 0 (0.00) 118 (3.27) Plasma (60,180) 687 421 (61.28) 145 (21.11) 63 (9.17) 58 (8.44) Postintervention RBC (93,879) 524 169 (32.25) 83 (15.84) 176 (33.59) 96 (18.32) 2.33 (.81) 48.22 (<.001) +73.06 (<.001) PLT (82,970) 2,333 2,114 (90.61) 167 (7.16) 0 (0.00) 52 (2.23) +1.64 (.077) 5.54 (.58) Not calculated Plasma (50,737) 712 487 (68.40) 73 (10.25) 109 (15.31) 43 (6.04) +11.62 (.006) 51.44 (<.001) +66.96 (<.001) PLT, platelet. a The total number of units issued is included for comparison. Outdate refers to units that expired after issue from the blood bank but prior to transfusion and were otherwise stored in temperature compliance. The storage waste category refers to units that were improperly transported, iced incorrectly, or otherwise not stored in compliance with temperature requirements. Items in the returned >30 min category represent units that were returned to the blood bank more than 30 minutes after they were issued. Examples of wastage in the other category include units that were broken, contaminated, or transported by pneumatic tube with tube system failure. specified amount of time and were particularly applicable to pools of whole-blood PLTs. This was the primary mechanism of wastage in both time periods. The storage waste category refers to units that were improperly transported, iced incorrectly, or were otherwise not stored in compliance with temperature requirements. Compared with the preintervention period, there were significant reductions in wastage due to improper storage conditions in most hospital locations during the postintervention period except for the emergency department, where there was a small but not significant increase in storage waste. Changes in wastage rates caused by product outdate varied by hospital location during the postintervention period, with a significant increase in OR wastage. Table 2 demonstrates the causes of waste during the baseline and postintervention period by product type. There 332 Am J Clin Pathol 2015;143:329-335

Table 3 Total Number of Units Wasted, Between the Two Hospitals With the Largest RBC Transfusion Volume and the Two Hospitals With the Smallest RBC Transfusion Volume, in the 16-Month Preintervention and Postintervention Periods a Hospital Type (No. of Units Issued) Preintervention Largest two (174,128) Smallest two (15,226) Postintervention Largest two (149,628) Smallest two (11,014) No. of Units Wasted (WAPI) 3,448 (1.98) 281 (1.85) 2,377 (1.59) 120 (1.09) Outdate, Storage, Reason for Waste Returned >30 min, were significant reductions in storage waste of RBCs and plasma during the postintervention period, with small and not significant reductions in PLT waste. Overall platelet waste decreased during the postintervention period, with a similar magnitude of decrease in each examined category. To determine if the causes of wastage were different between large and small hospitals, the wastage of the two hospitals with the largest transfusion volumes in the health care system were compared with the wastage at the two hospitals with the smallest transfusion volumes. For both pairs of hospitals, the number of products issued and their wastage rates were combined Table 3. The mechanisms of wastage between these pairs of hospitals were generally quite similar. Figure 1 demonstrates the WAPI rates for the pre- and postintervention periods. The P values in Figure 1 compare the WAPI rates. There were statistically significant reductions in the WAPI wastage rates for RBCs and PLTs after the interventions were implemented and a small but statistically significant increase in the plasma wastage rate. Overall, the net cost savings from the reduction in wastage during the postimplementation period was estimated to be $131,520. To determine if the reduction in wastage rate was durable and not simply a reflection of a large reduction that occurred at the beginning of the program, we compared the WAPI rate between the first third of 2013 and the first third of 2014. There was no significant difference in the WAPI wastage rates for RBCs (0.58% vs 0.57%, P =.99) and plasma (1.06% vs 1.12%, P =.72) between the first 4 months of 2013 and the first 4 months of 2014, respectively. In fact, there was a further significant reduction in PLT wastage during the first 4 months of 2014 compared with a year earlier (3.15% vs 2.59%, respectively, P <.001). Other, 2,700 (78.31) 407 (11.80) 134 (3.89) 207 (6.00) 196 (69.75) 45 (16.01) 13 (4.63) 27 (9.61) Discussion Outdate Waste Storage Waste Returned >30 min Waste 1,909 (80.31) 186 (7.82) 178 (7.49) 104 (4.38) +2.55 (.069) 33.73 (<.001) +92.54 (<.001) 72 (60.00) 25 (20.83) 7 (5.83) 16 (13.33) 13.98 (.064) +30.11 (.25) +25.92 (.62) WAPI, wastage as a percentage of units issued. a The total number of units issued at these hospitals is included for comparison. Outdate refers to units that expired after issue from the blood bank but prior to transfusion and were otherwise stored in temperature compliance. The storage waste category refers to units that were improperly transported, iced incorrectly, or otherwise not stored in compliance with temperature requirements. Items in the returned >30 min category were returned to the blood bank after more than 30 minutes from issue. Examples of wastage in the other category include units that were broken, contaminated, or transported by pneumatic tube with tube system failure. This multifaceted approach to blood product wastage reduction using relatively simple and inexpensive interventions produced significant reductions in RBC and PLT wastage over a short period. By focusing on the areas where wastage was occurring frequently and understanding the root cause, these interventions could be designed to address the specific challenges faced in different parts of the hospital while also raising awareness of the wastage issue throughout the hospital in general. In particular, by identifying that temperature storage noncompliance in the ORs was a major source of wastage, targeted efforts to remind OR staff about the proper storage conditions for RBCs and PLTs were introduced and helped to reduce wastage. By raising awareness of blood wastage and transfusion guidelines among both nurses and physicians, through teaching sessions and through more passive teaching techniques (including posters and screensavers), the message about blood product wastage was disseminated throughout the hospital system. Educational sessions with clinicians often must be repeated to maintain vigilance and to ensure the exposure of the constantly changing cadre of faculty and residents, but the passive teaching techniques and available guidelines seem to have been effective in maintaining the focus on blood waste reduction over the course of this study. Moreover, by focusing on the role of the donor in the blood management process, it appears that the target population took these messages seriously and perhaps was a factor in the waste reduction. Many health care workers are also blood donors, and pointing out the time and commitment it takes to donate regularly might provide Am J Clin Pathol 2015;143:329-335 333

Collins et al / Initiatives to Reduce Blood Waste Percentage Waste (WAPI) 4.0% 3.5% 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% 0.67% P =.001 0.56% Pre Post RBC 3.71% P <.001 2.81% Pre Post PLT 1.14% P <.001 1.40% Pre Post Plasma Figure 1 The wastage rates, by component, during the preand postintervention periods. The wastage as a percentage of units issued (WAPI) rates are presented above each bar. The P values compare the WAPI rates between the two time periods. This figure was produced from some of the data in Table 2. PLT, platelet. a resonating rationale to work to reduce unnecessary waste. Building this head to heart connection may be one key to engaging clinical staff in reducing blood wastage; although our postintervention RBC and PLT WAPI rates were low at 0.56% and 2.81%, respectively, this still represents 524 and 2,333 respective wasted donations from volunteers, altruistic donors who had hoped that their donations would have benefited a recipient. It is interesting to note the varied wastage rates seen between components. By increasing awareness about appropriate storage conditions and taking steps to prevent inappropriate usage, the wastage rate of RBCs was significantly reduced by about 16% to a WAPI rate of 0.56% in the postintervention period. In comparison, while the rate of platelet wastage decreased by almost 25%, there is still room for improvement on the postintervention WAPI rate of 2.81%. Moreover, it seems that there is still room for improving PLT storage waste, since there was a minimal decrease in storage waste seen during the postintervention period. This PLT wastage rate, although relatively low, still cost these eight hospitals approximately $163,000. For comparison, the PLT WAPI rate in England/North Wales and Northern Ireland hospitals in 2011-2012 was 4.0% and 7.6%, respectively. 16 Platelets, given their 5-day shelf life and the necessity of using the product within 4 hours after pooling, may be more recalcitrant to waste reduction. It would be of interest to compare the wastage rates of apheresis vs pooled PLTs to determine if apheresis products provide an advantage in reducing wastage due to product expiration and outdating. It is unclear what caused the slight increase in the plasma wastage rate during the postintervention period, although perhaps it relates to an increased number of apheresis procedures that are cancelled after the plasma had been thawed; the data also indicate that more units were wasted because they were returned to the blood bank more than 30 minutes after they were issued during the postintervention period. The reason for this increased wastage is not clear, but having identified it as a specific category of wastage, steps will be taken to reduce this type of wastage. Although not formally analyzed in this study, it is unlikely that having thawed plasma available at three of the hospitals with trauma centers contributed significantly to the wastage. This is because the plasma for these patients is group AB and can be administered to any recipient toward the end of the 5-day shelf life, and by protocol, only 16 units in total are kept thawed between these hospitals at any one time. It is evident that the above interventions have been effective in reducing storage-related waste but have led to minimal changes in waste caused by outdating. In fact, a significantly higher amount of waste due to outdating was observed in the OR after the interventions were implemented. It is unclear why the OR is outdating so many products, and thus further investigation and focused interventions will be needed to reduce this type of wastage. Comparing the WAPI wastage rates between the first 4 months after the interventions were implemented and the most recent 4 months demonstrated that the reductions in RBC and plasma wastage were durable and not simply a result of transiently increased attention to the problem of blood product wastage. Moreover, the PLT wastage rate demonstrated a significant decline from the first third of 2013 to the first third of 2014, suggesting that the effectiveness of these interventions may have improved as the postintervention period progressed. Introducing rapid auditing and accountability into this process also appears to have been useful in reducing waste. The chief nursing officers who received the daily wastage reports could conduct a prompt investigation of episodes of excessive wastage and provide feedback to both the hospital s transfusion committee and the systemwide PBM committee regarding if areas for improvement are detected in their root cause analyses. The nature of these investigations was not standardized and was dependent on the extent and type of wastage but generally involved interviewing the people involved in the wastage incident, reviewing the timing of the order placement and the blood product delivery from the blood bank, and any relevant laboratory parameters that prompted the blood product order. A prompt investigation also allowed for rapid staff remediation while they might still remember the wastage event. These nonpunitive root cause analyses will be an important element of maintaining and improving on the waste reduction improvements that have been achieved. 334 Am J Clin Pathol 2015;143:329-335

There are several limitations to this study. This study did not examine the impact that these interventions had on cryoprecipitate waste, although since cryoprecipitate is issued less frequently than the other three components studied, the impact of the waste reduction strategies is expected to be less. Due to a limitation of the electronic information systems, it was not possible to determine the rate of wastage by in-hospital location, since data on the number of units issued to each in-hospital location are not available. Thus, the reductions in waste noted on the floors or in the intensive care unit, OR, and emergency department could have been caused by a lower transfusion volume in the postintervention period. As multiple interventions were introduced simultaneously, it is difficult to identify which one had the greatest impact. Thus, it is hard to draw any conclusions about the effectiveness of any individual intervention from this study. Furthermore, although the preliminary data support the durability of these interventions, given the relatively short time frame examined in this project, it is not yet clear if these savings will be sustainable or if previous habits will return, with concomitant wastage. The initial cost of the interventions was small: $200 for 200 tote bags, $10 for 500 component tags, and $100 for 20 posters, for a total of $310. As components are issued to the OR and as the totes and posters are destroyed or require updating, additional small costs will be incurred to replace them. These minor costs are readily offset by the savings achieved through reduced blood product wastage. Last, a direct comparison of wastage between the eight different hospital sites is not possible because this health care system operates on a center of excellence basis. Thus, many of the procedures and treatments that are provided are hospital specific. This renders a direct comparison of wastage between sites not meaningful. Wastage of blood components will continue to be an issue at all hospitals. This study demonstrates the impact that relatively easy and inexpensive interventions can have on reducing wastage, including costs and products. Given the dramatic cost savings seen, these interventions can easily pay for themselves in terms of cost and contribute to the conservation of blood resources, which is important for both ethical and PBM reasons. Furthermore, these results demonstrate the value that a collaborative effort between the multidisciplinary PBM committee and blood product prescribers can have on wastage reduction. Through the PBM committee s engagement of blood product prescribers, the already low wastage rates became even lower. Address reprint requests to Dr Yazer: The Institute for Transfusion Medicine, 3636 Blvd of the Allies, Pittsburgh, PA 15213; myazer@itxm.org. This article was presented in abstract form at the AABB annual meeting, October 2014, Philadelphia, PA. Acknowledgments: The authors thank Donna Zanger and Jeffrey Borrebach for assistance with data collection and analysis. References 1. Berwick DM, Hackbarth AD. Eliminating waste in US health care. JAMA. 2012;307:1513-1516. 2. Fasola G, Aita M, Marini L, et al. Drug waste minimisation and cost-containment in medical oncology: two-year results of a feasibility study. BMC Health Serv Res. 2008;8:70. 3. Goff SL, Kleppel R, Lindenauer PK, et al. Hospital workers perceptions of waste: a qualitative study involving photoelicitation. BMJ Qual Saf. 2013;22:826-835. 4. Chaudhary K, Garg R, Bhalotra AR, et al. Anesthetic drug wastage in the operation room: a cause for concern. J Anaesthesiol Clin Pharmacol. 2012;28:56-61. 5. Mankes RF. Propofol wastage in anesthesia. Anesth Analg. 2012;114:1091-1092. 6. Nair BG, Peterson GN, Neradilek MB, et al. Reducing wastage of inhalation anesthetics using real-time decision support to notify of excessive fresh gas flow. Anesthesiology. 2013;118:874-884. 7. Nava-Ocampo AA, Alarcon-Almanza JM, Moyao-Garcia D, et al. Undocumented drug utilization and drug waste increase costs of pediatric anesthesia care. Fundam Clin Pharmacol. 2004;18:107-112. 8. Weinger MB. Drug wastage contributes significantly to the cost of routine anesthesia care. J Clin Anesth. 2001;13:491-497. 9. Setia S, Mainzer H, Washington ML, et al. Frequency and causes of vaccine wastage. Vaccine. 2002;20:1148-1156. 10. Stanger SH, Yates N, Wilding R, et al. Blood inventory management: hospital best practice. Transfus Med Rev. 2012;26:153-163. 11. Baesler F, Nemeth M, Martinez C, et al. Analysis of inventory strategies for blood components in a regional blood center using process simulation. Transfusion. 2014;54:323-330. 12. Heddle NM, Liu Y, Barty R, et al. Factors affecting the frequency of red blood cell outdates: an approach to establish benchmarking targets. Transfusion. 2009;49:219-226. 13. Heitmiller ES, Hill RB, Marshall CE, et al. Blood wastage reduction using Lean Sigma methodology. Transfusion. 2010;50:1887-1896. 14. Zoric L, Daurat G, Demattei C, et al. Blood wastage reduction: a 10-year observational evaluation in a large teaching institution in France. Eur J Anaesthesiol. 2013;30:250-255. 15. Perera G, Hyam C, Taylor C, et al. Hospital blood inventory practice: the factors affecting stock level and wastage. Transfus Med. 2009;19:99-104. 16. MacRate EE, Taylor C, on behalf of the Blood Stocks Management Scheme (BSMS) Steering Group. The 2011-2012 Annual BSMS Report. London, England: National Health Service Blood Stocks Management Scheme; 2012. 17. Ramirez-Arcos S, Perkins H, Kou Y, et al. Bacterial growth in red blood cell units exposed to uncontrolled temperatures: challenging the 30-minute rule. Vox Sang. 2013;105:100-107. 18. Ramirez-Arcos S, Mastronardi C, Perkins H, et al. Evaluating the 4-hour and 30-minute rules: effects of room temperature exposure on red blood cell quality and bacterial growth. Transfusion. 2013;53(4):851-859. 19. Thomas S, Hancock V, Cardigan R. The 30 minute rule for red blood cells: in vitro quality assessment after repeated exposure to 30 degrees C. Transfusion. 2013;53(6):1169-1177. 20. Yazer M. The Pittsburgh centralized transfusion model: less is more. Transfusion. 2007;47(suppl):164S-1648S, discussion 82S-83S. 21. Yazer MH, Waters JH. How do I implement a hospital-based blood management program? Transfusion. 2012;52:1640-1645. Am J Clin Pathol 2015;143:329-335 335