Regionalisation in Insurance

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Regionalisation in Insurance January 217

Contents Where are the Vacancies? 3 Regional Analysis 4 Profession Analysis 5 Company and Seniority Analysis 6 About Vacancysoft 7 About Oliver James 7 As a key staffing partner to many of the UK s leading businesses, Oliver James Associates are trusted to help shape the employee talent of our clients, both on a national and international basis. Much has been spoken about regionalisation, employee mobility and a shift away from the traditional business stronghold of London but is this shift really happening? We have partnered with Vacancysoft to analyse the hiring trends of our clients and combined vacancy data with our own market and industry expertise, providing insight to the current employee landscape in the UK. Nick Godson Group Director 2

Where are the Vacancies? In recent years, there has been a slow but definite trend for insurance sector vacancies to move out of London and into the rest of England and Wales. We looked at 8 5 vacancies offered over the last three years; while London and the South East are still generating the most vacancies, it is the areas outside of them that are growing fastest. Taking the sector as a whole, we saw 2 3 vacancies in the year from October 213 to September 214. In that year, 4% of vacancies (just over 9) were outside of London and the South East. Two years later, from October 215 to September 216, there were over 3 vacancies, and 45% of them (nearly 1 4), were outside of London and the South East. Given that the sector as a whole has grown its vacancy volume over this time by more than 3%, it is clear that while the sector is healthy, the regions in particular are doing very well. Beyond London and the South East, the busiest area over the last twelve months has been the West Midlands, powered by the Birmingham area. Perhaps surprisingly, the next busiest area has been Wales, with Cardiff now a hotspot for recruitment. Vacancies per Quarter 45 4 35 3 25 2 15 5 Insurance Vacancies by Region England and Wales 213 214 215 216 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Greater London South East England Regions Greater London Location of Recent Vacancies South East England Life Insurance by Region West Midlands Wales Yorkshire and the Humber South West England North West England East of England Others October '13 - September '15 October '15 - September '16 Q3 One trend we might have expected, that we did not see in the data, is South East England gaining jobs at London s expense. In fact the South East is growing more slowly than London: volumes there have grown only 16% over the last two years, versus 22% for London. Non - Life Insurance by Region October '13 - September '15 October '15 - September '16 Greater London South East England Regions 3

Regional Analysis Vacancies per Quarter 16 14 12 8 6 4 2 Vacancies in Selected High-Growth Regions 213 214 215 216 So in which regions have vacancy volumes been growing fastest? The West Midlands has been the clear winner in our data. Three years ago it had 12% of the insurance vacancies in England and Wales, but in the 12 months to September, it had 16% of them. Companies such as Zurich, Direct Line, and Allianz have been recruiting there throughout the period of our data, but they are not the cause of this growth. Region Greater London West Midlands South East England Basingstoke Andover Reading West Midlands Stratford Upon Avon Wythall South West England Swindon Cheltenham Yorkshire and the Humber Halifax York North West England Vacancy Growth in the Regions Busiest Regions and Selected Fast-Growing Cities Jobs in Previous 12 Months 653 96 68 41 488 219 13 218 6 17 184 44 56 Growth over 2 years 22% 16% 191% 42% 215% 72% 74% 183% 3% 43% 183% 44% % 87% Wales Instead, the new vacancies are due to companies making major changes to their recruitment patterns. The biggest of those is NFU, which has recently been recruiting heavily for their Stratford-upon-Avon headquarters. Similarly, Phoenix Group have more than doubled their hiring into their Wythall (south Birmingham) office, and the AA have increased their hiring in Oldbury (also near Birmingham). After the West Midlands, two other regions stand out as out-performing the national average. In Wales, vacancies have increased from less than 9 per year to nearly 2, heavily driven by Admiral Group s recruiting in Cardiff, but with some growth also seen in Swansea. In the North West, Manchester, Crewe, and Cheadle have all seen vacancy growth. Two regions have remained stable in terms of their proportion of all insurance vacancies: Yorkshire and the Humber, which has stayed close to 6% of all vacancies, and the South West of England, which has stayed at 7.5% of vacancies. North West England Manchester 145 78 54% 28% The busiest area which is shrinking relative to the rest of the country is the East of England. Crewe Wales Cardiff Swansea 28 195 145 37-138% 11% 311% There are cities in the area with healthy vacancy growth, but as a whole the region s vacancy volume shrank 12% over the last two years, while much of the rest of the country boomed. 4

Profession Analysis Insurance vacancies for some professions are more likely to be based in the regions than others. In the last six months, roles in HR, for instance, made up only 4% of insurance vacancies in London, but 9% of vacancies outside of London and the South East. Claims roles are also less common in London (8%) than they are across the regions (14%). Vacancies by Profession, London vs the Regions England and Wales (excl. SE England), April 16 - September 16 London Regions Roles in Change and IT skew in the opposite direction: 35% of all vacancies were in London, but only 29% of vacancies in the regions. Digital and Marketing vacancies are also more common in London than in the regions. Change & IT Underwriting Claims Digital & Marketing HR Professional Others Vacancy Trends by Profession, Top Professions England and Wales, Trailing 12 Quarters Other professions are more evenly spread. Vacancies in Underwriting are roughly 1% of all professional vacancies, regardless of locations. Actuarial and Finance openings are also distributed equally across the country. Insurance Including Underwriting, Claims, Actuarial, and Broking 6 5 4 3 2 Trends over the last three years have seen pronounced changes in location spread for some professions. As previously mentioned, vacancies in IT are still a bigger proportion of all vacancies in London than they are in the regions. But this has been changing very quickly, and the pattern could reverse within just a couple of years if current trends continue. Vacancies in Marketing have also seen a sharp shift out of London and into the regions. HR, which we noted is skewed away from London, IT Marketing Vacancies per 12 Months 35 3 25 2 15 5 14 12 8 6 4 2 was evenly spread around the country just three years ago, but is now relatively concentrated outside of London. Accounting roles have also seen a switch away from London, but in this case the trend is less to do with increased hiring in the regions, and more Accounting 12 8 6 4 2 down to a gradual slowdown in hiring in London. 213Q4-214Q3 214Q4-215Q3 215Q4-216Q3 London South East Regions 5

Company and Seniority Analysis 213 Q4-214 Q3 215 Q4-216 Q3 213 Q4-214 Q3 215 Q4-216 Q3 Mid-level and below Vacancies by Seniority London Regions, excluding South East Managers, department heads, directors, and C-suite Selected Companies Increasing Their Regional Focus Vacancies in the Regions Company 213Q4-214Q3 215Q4-216Q3 Change Zurich AA Esure Saga Ecclesiastical 42% 12% 21% 11% 6% 45% 27% 37% 29% 82% 3% 15% 15% 18% 22% Senior-level vacancies are more common now than they were three years ago, but this is more pronounced in London than it is in the regions. Areas of work seeing the biggest increases in senior vacancies in London include IT, Marketing, and Claims. In the regions, there has also been considerable growth in senior IT vacancies. In contrast to the vacancies in London, however, these are more likely to be vacancies for highlyskilled hands-on technologists, rather than for managers of teams or departments. The company advertising the most vacancies in our data, Direct Line, has barely changed its geographical hiring pattern over the last three years: 3% of the professional vacancies it has advertised have been outside of London and the South East. The second busiest company for hiring, Allianz, is actually one of those which has shifted towards London in the last three years. It s only when we get to the fourth largest of the companies, Zurich, that we see a regionalisation trend. Zurich may be implementing a slow shift out of London: it recruits in London, the South East, and the regions, but hiring in London has slowed down in the last year, while hiring in cities such as Swindon, Cheltenham, Birmingham and Manchester has held steady. Hood Group 26% 95% Selected Companies Decreasing Their Regional Focus Vacancies in the Regions 69% The AA, on the other hand, has been increasing its vacancy count across the country, including in London, but its hiring has grown faster in the West Midlands than anywhere else. Company 213Q4-214Q3 215Q4-216Q3 Change Allianz 28% 14% -14% NFU Mutual 91% 9% -1% Admiral Group % 95% -5% Simplyhealth Group 41% 1% -31% Covea 41% 56% -14% 6

About Vacancysoft Vacancysoft is a subscription-based data publisher for the Recruitment Industry. Established in 26, we now have thousands of subscribers worldwide, clients range from FTSE listed businesses to industry specialists, whereby we optimise business development and client care. Our Vacancy Tracker provides real-time updates of the latest vacancies being published on company websites, with every user having the ability to create their own personalised feed. Sign up for a free trial at http://bit.ly/vacancysoft_freetrial Our Market Reports are written in partnership with leading organisations in the recruitment industry providing unique analysis and insight on the latest trends and are frequently quoted in leading business media. Please email our support team at support@vacancysoft.com if you have any specific questions regarding this report. Our Recruitment Industry Insights Newsletter contains all the reports, along with other analysis we produce and are published to all relevant people in the recruitment industry. Register for our newsletter at http://bit.ly/vacancysoft_newsletter Our Business Intelligence Unit then works with clients to provide bespoke solutions enabling greater insight on market trends enhancing strategy and planning. Contact us to find out more at support@vacancysoft.com vacancysoft.com About Oliver James Established in 22, Oliver James Associates is a global specialist recruitment partner to the Financial Services, Professional Services, Commerce & Industry sectors. Our shared values define our working practices and help guide our decisions, actions and behaviours; innovation, passion, adaptability, partnership, respect and excellence. At the core of our six values is the collective aspiration to be the most valued and essential recruitment partner, globally. We recruit up to C-suite level across key markets in the UK, Ireland, continental Europe, US and Asia Pacific, offering retained, contingency, contract and interim search services. Excellence in delivery is embedded in our culture. We identify and place the best talent for our partners across 14 vertical markets, developing local and international relationships built on trust and uncompromising ethics and integrity. Our global teams of specialist consultants are experts in their vertical markets with an unrivalled network of mid to senior level professionals worldwide. Our consultants anticipate market demand and successfully deliver on identifying, attracting and placing rare talent within their areas of expertise, creating long-term value for our partners. ojassociates.com Contacts details Get in touch with our Client Relationship Team 7