Online Tools and Resources

Similar documents
Benefits & Coverage Discover the benefits of your health insurance and what is covered by your plan under the Benefits & Coverage tab.

CONNECTED SM. Blue Care Connection SIMPLY AN ACTIVE APPROACH TO INTEGRATED HEALTH MANAGEMENT

Confidence comes with every card. MEMBER GUIDE

A guide to choosing your Anthem Blue Cross health plan MANPOWER TEMPORARY SERVICES (NON-CORE HMO) Effective January 1, 2016

Health plans for Maine small businesses Available through the Health Insurance Marketplace

total health and wellness Programs exclusively for our Blue Shield members For small businesses with 2 to 50 eligible employees

Anthem Blue Cross Wellness PPO Plan Rewarded for Wellness. Quick Start Step 1 Step 2 Step 3

2017 FALL ENROLLMENT BROCHURE RETIREES AND OTHERS ELIGIBLE FOR MEDICARE. (800)

YOUR TRUSTED HEALTH COMPANION. A plan for life.

total health and wellness

A Healthier You. Clinical Care Plan Configuration

The Power of Blue. PPO Program

Member Information Guide

Trinity Health Healthy Blue Solutions SM Plan Year. January 1 December 31. Benefit Plan Coverage Comparison Guide

Foreign Service Benefit Plan

2018 MEDICAL BENEFITS GUIDE. September 1, August 31, (800)

Blue Options. Health Plan Information Guide. What should I know about my benefits? What happens next? Where do I go to get assistance?

Highmark Lifestyle Returns SM Enjoy the many rewards of a healthy lifestyle!

Self-Insured Schools of California: Schools Helping Schools

Welcome to Regence! Meet your employer health plan

Your passport to health and well-being

For fully insured groups of 100 or more eligible employees. HealthyOutcomes. A fully-integrated health management solution that works for you

Medicare Plus Blue SM Group PPO. Resource Guide. Put your coverage to work. Michigan Public School Employees Retirement System

member handbook blueshieldca.com/bscbluegroove

Health plans for New Hampshire small businesses Available through the Health Insurance Marketplace

Self-Insured Schools of California: Schools Helping Schools

Preventative Guidelines

CareFirst BlueChoice. District of Columbia

Be Well. Outstanding Benefits are among the many rewards of working for UCSB Make the most of them!

Self-Insured Schools of California: Schools Helping Schools

Horizon PPO. HorizonBlue.com

BETTER INFORMED. BETTER TOGETHER.

PATIENT PORTAL USERS GUIDE

Saint Francis University. Health and Wellness Program

Medical Plans Benefit Guide

Your Choice. 3-Tier Network Option Plan

2016 Open Enrollment Presentation for: University of California Senior Advantage

New Mexico BlueHMO Preferred

Resource Guide. for your ActiveCare Select Plan. Get to know all your plan offers to help you choose wisely and live healthy

WELCOME TO EMPIRE A health plan that lives up to New York s tough standards and yours.

We re Tufts Health Plan, and our goal is better health and wellness for you.

2018 Plan Year State Employees Prescription Drug Plan

Your 2018 Benefits Understanding Annual Enrollment

Your Choice 3-Tier Network Option Plan

Enrollment Guide WASHINGTON COUNTY PUBLIC SCHOOLS. Washington County Public Schools Enrollment Guide C1

Federal Employee Program Service Benefit Plan An independent licensee of the Blue Cross and Blue Shield Association

Medical Plan Options - Retirees Age 65 or Over/ Disabled Participants with Medicare Coverage

Self-Insured Schools of California: Schools Helping Schools

Change can be good. And when change is easy, it s even better.

Your Guide To CoverKids Benefits

2019 Select HMO. Benefit guide. One of the most affordable CalPERS HMO plans CAMENABC Rev. 07/18

Blue Shield PPO Plan Frequently Asked Questions

when you feel great, you're unstoppable.

A member s guide to

WELLNESS PROGRAMS achieve your goals

Getting the Most from Your COVA CARE PLAN

HEALTH NET S IT S YOUR LIFE WELLSITE It s Your Life online tools and resources plus the personal support of Decision Power SM

HMO-POS. BCN Advantage SM. Group. Resource Guide. Put your coverage to work.

Enterprise Health Solutions (EHS) Processing Platform

Employee Wellness Program 2015

P.R.E.P. Prevention Reward Employee Program

Iowa Bankers Insurance & Services

Spending Smart, Living Well. Resources from Novartis and Horizon Blue Cross Blue Shield of New Jersey

Who is MHS An overview of what we do and who we serve

Confidence comes with every card. BCN Advantage SM HMO-POS and HMO. Resource Guide. Put your coverage to work.

Effective Date 1/1/2014

when you feel great, you're unstoppable.

Regence Engage Plan Highlights For Groups of /1/2016

Blue Shield Trio HMO Plan Frequently Asked Questions

Anthem Blue Cross Effective: January 1, 2018 Your Plan: University of California CORE Plan Your Network: Anthem Prudent Buyer PPO

The Right Idea. Save money while you help your health. Meet your advocates A case for generics Easy ways to lower your spending

RSNA EMPLOYEE BENEFIT TRUST PLAN II S2502 NON GRANDFATHERED PLAN BENEFIT SHEET

Welcome to Blue Cross & Blue Shield of Rhode Island

C O M M U N I T Y H E A L T H C E N T E R S 1

Health First Wellness Incentive

Exclusively for Health Advocate Members. All-in-1 Benefit. Benefits Gateway Personal Dashboard Healthcare Help Wellness Support EAP+Work/Life

Payment Innovations HELP KEEPING YOUR COSTS IN CHECK

MEMBER HANDBOOK. Health Net HMO for Raytheon members

You re one step closer to simple health care.

Wellness on the Run. Show Me the Money- Help your employees lower their cost of care

Training Quick Steps Front Office Workflow. Using the PrognoCIS Schedule

Moda Health Enrollment Service Area

YOUR PERSONALIZED COMPENSATION STATEMENT. making the most of your employment rewards. This page is generated by Fringe Facts.

P. R. E. P. Prevention Reward Employee Program. Tolleson Union High School District Plan Document

SAMPLE. Everything you need to know about your health plan

Medical Benefits. Stryker s Medical Options

Oxford Condition Management Programs:

GLOBAL HEALTH ADVANTAGE 2 to 20

Highlights of your Health Care Coverage

PPO. Preferred Provider Organization. Flexible. Easy to use. No Referrals.

Wellness Guide for LCRA Retirees

RESEARCH OPPORTUNITIES BOARD FOR UNDERGRADUATE STUDENTS

DDP: PPO, CDHP, and EPO (EPO for PA residents only) DDNY: PPO and CDHP. Effective January 1, plans: HIGHLIGHTS Medical benefits 11

California Enrollment Guide

Moda Health Enrollment Service Area

Total Wellness Program

MEDICAL SPECIALISTS OF THE PALM BEACHES, INC. Chronic Care Management (CCM) Program Training Manual

health risk assessment

BENEFITS KNOW. your Benefits Guide Administered by Florida Blue. Do you have questions about your medical or prescription drug coverage?

Raiser s Edge: How To Query Constituent Giving With A Cumulative Total Including Soft Credits

Transcription:

Online Tools and Resources

Log on to Blue Access for Members SM Go to bcbstx.com via web or mobile Or click Register Now for New Users To register you will need your ID number (1) on the back your ID card, OR (2) call Customer Service 2

Online Tools and Resources ID Card Management Mobile Preferences Benefits and Claims Claim History and Health Snapshot Blue Access for Members SM Provider Finder Health Care School Be Smart. Be Well. ecards for Health Provider Finder Health Assessment Member Care Profile Virtual Care Management Member Wellness Portal Life Points member rewards Special Beginnings Join us on Facebook Follow us on Twitter Blue365 Discount Program 3

Blue Access for Members SM Save time with self-service support tools and health and wellness resources on a convenient and secure online site Check claims and claims history View, save or print Explanation of Benefits (EOBs) Sign up for electronic EOBs, and turn off paper View benefits and covered dependents Check coverage details and Rx benefit information Manage mobile and texting preferences Request new ID cards or print temporary ID cards Access health and wellness information and guides Get details on wellness, discounts, 24/7 Nurseline and more Log and perform protected transactions 24 hours a day, 7 days a week * *Claim Statements/EOBs are not available from 3 6 a.m. 4

Blue Access for Members SM My Coverage includes benefit highlights, spending accounts, as well as deductibles and outof-pocket and copay summaries My Claim Activity displays recent claims, or go to the Claims Center for all your claim details Access the Provider Finder to locate doctors & hospitals and view cost estimates for a variety of procedures My Health tab links you to health and wellness content, articles, videos, and My Care Profile Quick Links for easy access to Health Assessment, Fitness Program, Member Discounts, or to get an ID card Form Finder easier to view and find specific forms for members 5

My Coverage Confirm your coverage and eligibility information Check medical, dental and prescription benefit summaries Print or save as a PDF View spending accounts 6

Blue365 Member Discount Program Member discounts simply for being a BCBS member Exclusive health and wellness deals from national and local retailers Save money on gym memberships, vision exams and services, hearing aids and diet-related services Share deals with friends and family and receive cash rewards on future offers Log on to Blue Access for Members SM for updates and to register for weekly emails Under the My Coverage tab 7

Enhanced Claims Center Claim Groups to categorize and manage claims according to needs Enhanced Search allows members to search by date ranges or claim numbers or filter the view based on dynamic categories Consolidated Summary includes Medical, Rx and Dental all in one place 8

The MY HEALTH Tab Check out the MY HEALTH tab for access to hundreds of articles, health information links to videos and more helpful resources Find out more about the 24/7 Nurseline and our Lifestyle Management program, Fitness program, Special Beginnings or to review your Care Profile 9

Interactive Video Tutorials Easy to use, technology-powered video coaching modules that enable the most informed treatment decisions Some of the 180 videos: Coronary Artery Disease Bariatric Surgery Chronic Low Back Pain Depression Diabetes Blood Sugar Insulin Injections Type 2 Diabetes Metabolic Syndrome 10

Special Beginnings Web Enables new moms to stay healthy with a suite of educational resources tailored to each week of pregnancy. A calendar of what to expect during each week of pregnancy A library of articles to help moms stay healthy and informed Information on vaccines and tests encountered during pregnancy Educational videos from a cross disciplinary panel of experts 11

Member Wellness Portal Portal Highlights Health Assessment Member dashboard Self-directed courses Trackers and tools Interactive symptom checker Health & wellness content Food and exercise diary Social networking Text messaging Life Points rewards Fitness Program New Mission: Well Challenges 12

Health Assessment Save and resume any time Snapshot Report shows your health status as you progress Fully personalized comprehensive Personal Wellness Report upon completing the Health Assessment Provider report to discuss with your heath care professional 13

Member Rewards with Life Points Reward Yourself! Earn points for multiple wellness and fitness activities, completion of online courses, and more Redeem points in the Shopping Mall for a variety of items 14

Accessing the Provider Finder To access the Provider Finder, click the Doctors & Hospitals tab in Blue Access for Members SM, then select the Find a Doctor or Hospital button 15

Provider Finder Homepage How much will a procedure REALLY cost you? The Provider Finder shows expected out-of-pocket costs for specific procedures* Based on actual benefit plan and BCBS contracted amounts Shows how much deductible / out-of-pocket amounts remain, even spending accounts Quality designations for facilities and physicians Enhanced provider demographics Customizable search, maps and directions Patient reviews on physicians Information about alternative locations *Cost information available upon log-in for members of PPO / CDHP 16

Provider Search Results 17

Provider Ratings and Reviews 18

Cost Estimates 19

Cost Estimate Breakdown Total cost breakdown: Your expected cost and your employer s expected cost Your cost breakdown: Expected amount toward your deductible and expected coinsurance amount 20

Blue Access Mobile SM Blue Access for Members SM Digital ID Card Benefits / eligibility Claims Status User Profile Pay My Bill Health and Wellness Articles Diabetes, Maternity Care, Nutrition, Obesity, Fitness, My Care Profile, Metabolic Syndrome Public Site Find a Doctor / Hospital Health Care 101 Shop for Insurance Log in or register for Blue Access for Members Contact Us Text Messaging Static One-Way Alerts Rx Reminders, Diabetes, CAD, Diet Tips, Claim Status, Exercise & Fitness Tips Dynamic Two-Way ID Card Management, Coverage Management 21

BCBSTX App Find a doctor, hospital or urgent care facility Search for doctors that speak Spanish Log in to Blue Access for Members SM View claims and coverage details Create / view messages from customer service Access or request ID cards Access health and wellness information Link to map and directions To download the app, go to Google Play, the App Store or text BCBSTXAPP to 33633 22

Let Us Text You Update your user preferences and sign up for weekly texts with a variety of health, nutrition and fitness tips Text Messaging Sign up for Rx reminders, diabetes care tips, health heart diet tips, claim alerts, exercise & fitness tips Text key words to BCBSTX (222789) to get: Digital ID card, copays, deductible or coinsurance amounts Strawberries are a refreshing fruit and provide a good source of dietary fiber and vitamin C. OK 23

Getting a Temporary ID Click on Get a Temporary ID Card in the Quick Links section on Blue Access for Members SM homepage Print your temporary ID card OR get a digital ID on your phone! You can also order new or replacement ID cards 24