Psitin Descriptin Central Gippsland Health Service Operatinal Staff Service: Pharmacy Psitin Title: Pharmacy Technician Grade 2 Classificatin level: TH6 Reprts t: Directr f Pharmacy The Service: Generic Inclusin The structure: Directr f Pharmacy Central Gippsland Health Service (CGHS) is the majr prvider f health and residential aged care services in the Wellingtn Shire with mre than 70 acute beds: 180 high and lw care residential aged care beds, as well as 15 independent living units. Acute services are situated at Sale (incrprating an Operating Suite, Emergency Department, Critical Care Unit, Obstetrics, Level 2 Nursery and Paediatric services) with sme acute beds lcated at Maffra and Heyfield. Pharmacy Technician(s) Grade 3 Pharmacist(s) Pharmacy Technician Grade 1-2 CGHS is an integrated health service prviding a wide range f primary health and cmmunity supprt services; including Hme and Cmmunity Care (HACC) thrughut the Shire f Wellingtn with cmmunity centres at Maffra, Sale, Heyfield, Rsedale and Lch Sprt, and residential services at Sale, Maffra and Heyfield. Apprximately 900 staff fill the equivalent f 620 Full Time psitins. Our Gals Develp ur wrkfrce Imprve quality and safety f ur services Develp and encurage strategic relatinships Fster a culture f research and innvatin Build a sustainable rganisatin Page 1 f 9
CGHS Pharmacy Department prvides clinical pharmacy services and pharmaceutical care including inpatient, utpatient and discharge dispensing, imprest supply, aseptic cmpunding, drug infrmatin and in-service educatin t clinical staff and medical and nursing students and graduates, inpatient and utpatient medicatin educatin and cnsultant and supply services t reginal hspitals Generic Inclusin Decisin making / delegatin This psitin is at peratinal level and will have input int planning and decisin making prcesses as part f the service team. The psitin reprts t Directr f Pharmacy wh hlds a delegated authrity t the level f Department Head/Manager in accrdance with CGHS Instrument f Delegatin. The wrk cntext: T prvide supprt in a cmprehensive range f technical and clerical functins invlved in the dispensing and supply f medicines in accrdance with Central Gippsland Health Principles and Plices. The purpse f the psitin: T participate as an active member f the Pharmacy Team t prvide safe, ratinal and cst-effective pharmaceutical care fr patients f CGHS. A Pharmacy Technician Grade 2 will perfrm activities including, but nt limited t, drug distributin, stre wrk, dispensary, nn-sterile manufacturing,, re-packaging, dispensary, ward pharmacy supprt wrk; this wrk may be perfrmed withut direct supervisin. This will ccur within the principles f care crdinatin, where patients/clients/residents have access t a highly crdinated health care and cmmunity supprt system. The key respnsibilities f the rle: Specific Respnsibilities Develp ur wrkfrce A Pharmacy Technician Grade 2 may perfrm their rle withut the direct supervisin f a Grade 3 r 4 technician r a Pharmacist, but is under the immediate directin f a Grade 3 r 4 technician r a Pharmacist. Imprest T perfrm Restricted Substances Imprests t wards and departments under the supervisin f the Senir Pharmacist, Dispensary r relevant Ward Pharmacist. T rtate stck and t mnitr expiry dates and stck levels f all imprest stcks in ward and dispensaries. T mnitr drug usage pattern (e.g. slw mvement, high usage, etc.) and reprt t relevant Clinical Pharmacist, where necessary. Page 2 f 9
T ensure up t date imprest lists and shelf barcde labels are available. T maintain a master imprest list. T mnitr strage cnditin f pharmaceuticals in wards. T return, rtate and recycle imprest stck between wards and pharmacy Ward imprest cupbards (and machines) are maintained in accrdance with agreed range and quantity f in-date stck Dispensing In accrdance t the Pharmacy Bard f Australia Guidelines, all prescriptins are reviewed and endrsed, and the patients prfiles checked by a pharmacist. The pharmacy technician will, under the supervisin f a pharmacist, Assemble prescriptin items and label fr checking. Assemble and label fr checking items rdered n drug charts. Prcess restricted and nn-restricted rders and requisitins. Help prcess repeat prescriptins (utpatients nly). Prcess items fr dispatch / psting. Assist the Pharmacist at the service windw. Mnitr stck level, rder stck, check stck supplied, rtate stck, and check expiry dates. Field initial enquiries in the dispensaries, referring prfessinal matters t pharmacists n duty. Participate in the recycling prcess f dispensed and returned stck, r excess stck stred in dispensary. Ward bed lists t be cllated in the mrning and distributed t Clinical Pharmacists cncerned. Liaise the wards at the end f the day n weekends and Public Hlidays regarding utstanding rders, discharge scripts, and reprt t the Pharmacist i/c if necessary. Check regularly fr uncllected Outpatients and Discharge Scripts and return t stck as instructed by Pharmacist. File cmpleted prescriptins and rders n a regular basis. Maintain adequate stck f advisry labels, cntainers, bags, and ther supplies necessary fr the smth running f the dispensaries. T fllw dispensing assciated prtcls t each specialty unit/teams as apprpriate. Nn-Cyttxic Sterile Preparatin Wrk may als include nn-cyttxic sterile preparatin. T perfrm ther relevant duties as directed. Imprve the quality and safety f ur services Perfrm and participate in mnthly restricted imprest check list, including mnitring f apprpriate strage areas (including refrigeratin) Manage risk and actively wrk tward implementing risk reductin strategies. Participate in infectin preventin initiatives Participate in CGHS OH&S initiatives, and takes respnsible steps t ensure a safe wrking envirnment (including relevant emergency respnse prcedures & fire training). Adherence t relevant CGHS cde f cnduct & privacy plicies. Develp and Encurage strategic relatinships T prvide a quality service fr CGHS external clients, such as Ryal Flying Dctrs Service, Yarram Hspital, Fster Hspital (SGHS), Sale Dental Grup as required. Fster a culture f research and innvatin T activity participate & cntribute t pharmacy technician educatin prgram T participate in relevant CGHS research initiatives as required Prvide supprt and facilitatin f learning pprtunities t undergraduate students frm all disciplines. Page 3 f 9
Generic Respnsibilities Wrk cllabratively with all members f the multidisciplinary team t facilitate integrated persn-centred care leading t timely and effective client discharge. Actively participate in quality activities and accreditatin prcesses in accrdance with standard practice. Manage OH&S cnsistent with verall OH&S prgrams, plicies and prcedures within CGHS and als: lk after yur wn health; lk ut fr the health and safety f thers in the wrkplace; fllw safe wrk practices; reprt hazards and injuries; participate in agency health prmtin initiatives and supprt healthy lifestyle chices fr staff Cntribute extensively t the develpment f an annual capability develpment plan designed t supprt yu t: achieve yur persnal gals and bjectives; live ethically within yur persnal value system; and enthusiastically supprt CGHS t achieve ur strategic and service delivery gals and bjectives Supprt patient, client and cmmunity participatin in decisins in all aspects f the service Wrk within agency plicies, prcedures and cde f cnduct Participate in mandatry educatin as it relates t yur specific rles and respnsibilities. This may include: Fire Safety Manual Handling / Back Care Minimal/N Lift (As apprpriate) CPR (As apprpriate) Infectin Cntrl as it relates t the emplyees designated wrk rle Others Typical wrk schedule: 1 EFT - Fixed Term cntract. Key Issue / Strategy Relatinship t Strategic Plan: Level f respnsibility Ppulatin health planning Wrkfrce Capability Acute Services Sustainability Cntribute t evidence based practices relating t ppulatin health. Supprt yur wn and thers capability develpment. Cntribute t cntinuus imprvement and quality f care. Sustainability f Specialist Medical Services Care crdinatin Kri wellbeing Cultural and linguistic diversity(cald) N specific respnsibility. Supprt care crdinatin. Supprt and assist CGHS t take affirmative actin with regard t Abriginal and Tries Strait Islanders. Advcate and supprt service delivery needs as directed. Supprt and assist CGHS t take affirmative actin with regard t ur CALD ppulatin. Page 4 f 9
HACC Cmpetitiveness Business Units Medical Imaging Business Units Linen Service Building Infrastructure Junir Medical Staff Accmmdatin Energy Efficiency N specific respnsibility. N specific respnsibility. N specific respnsibility. N specific respnsibility. N specific respnsibility. Prmte the efficient use and management f all resurces utilized within CGHS. Qualificatins: Essential: Cmpletin f the Pharmacy Law Shrt Curse accredited by Pharmacy Bard f Australia r equivalent bdy. Successful cmpletin f a certificate III in Health (Pharmacy Technician) awarded by a registered training rganisatin r equivalent qualificatin (as apprved by the Pharmacy Bard f Australia r equivalent bdy). Desirable: Fr Nn-Cyttxic Sterile Preparatin successfully cmpleted a recgnised sterile manufacturing training curse (as apprved by the Pharmacy Bard f Australia r equivalent bdy). Required experience / ther (nt cvered by leadership and technical capabilities) Hspital pharmacy experience. Excellent interpersnal and cmmunicatin skills. Exceptinal attentin t details. Leadership Capabilities THINKS CREATIVELY AND SOLVES PROBLEMS EFFECTIVELY Understands the wrk area s directin and hw it delivers its service Links wn wrk t the health service s wrk pririties Applies creative appraches t issues and prblems. Shws judgement, intelligence and cmmn sense. ACHIEVES RESULTS Respnds t client needs and rganizes resurces Shares expertise and uses technlgy effectively Adapts t and implements change Delivers n intended results. DEMONSTRATES PERSONAL DRIVE AND INTEGRITY Demnstrates prfessinalism and acts ethically Engages with risk and shws persnal curage and resilience Takes persnal respnsibility fr meeting bjectives and prgressing wrk Demnstrates self awareness and a cmmitment t persnal develpment. COMMUNICATES EFFECTIVELY Cmmunicates clearly Listens, understands and adapts t the audience Negtiates effectively. Page 5 f 9
WORKS PRODUCTIVELY WITH OTHERS Builds internal and external relatinships Values individual differences and diversity Wrks c-peratively Guides peple Technical Capabilities Specific Capabilities (Mapped t HLT31407HLT3142, HLT40507HLT40512 and Natinal Training Prgram fr Pharmacy Technicians / Assistants). Prcurement activities are undertaken t ensure timely availability f prducts required. Ward imprest cupbards are maintained in accrdance with agreed range and quantity f in-date stck. Dispensing and manufacturing tasks are perfrmed in an accurate and timely manner in accrdance with department plicies and prcedures. Stck cntrl tasks are perfrmed in an accurate and timely manner in accrdance with department plicies and prcedures. Accuracy in preparatin f galenicals including extempraneus cmpunding and re-packaging when relevant. Assists ward pharmacists in prviding ward pharmacy services including maintaining medicatin supplies t patients and assisting with discharge dispensing. Demnstratin f prficiency, initiatin and management skills, where relevant t Grade achieved. Active participatin in pharmacy prgrams. Generic Capabilities Care Crdinatin Understand the general cncepts f an ageing ppulatin, chrnic disease, ambulatry care sensitive cnditins, and respnse frm the health and aged care sectr Has knwledge f general cncepts f care crdinatin, multidisciplinary teams and interdisciplinary prcesses Understands general care crdinatin prcesses as they relate t yur care setting Understands and supprts intake rle and streamlined service bking systems with regard t yur service Understands and supprts persn centered care as it applies t patient/client determined gals, assessment, care planning and multidisciplinary service delivery planning Effectively accesses service directry t prvide infrmatin and access service fr peple Understands cncepts f and prvides targeted health prmtin and health caching fr clients/patients Cmpletes r cntributes t the cmpletin f the initial needs identificatin/assessment and ther relevant tls Cntinuus Imprvement (mapped t: BSBFLM309C) Cntinuusly lks fr and cntributes t cntinuus imprvement pprtunities. Understands and effectively uses CGHS Riskman Q quality imprvement system. Cntribute t OHS Prcesses and Wrkplace Safety (mapped t: HLTOHS300B) Understand the imprtance f, and wrk in accrdance with OHS legislatin, standards and cdes f practice. Maintains CGHS OH&S system within respnsibility areas. Maintains prcedures fr identifying hazards, and assessing and cntrlling risk, including using Riskman, incident reprting and risk management system. Maintains a quality OH&S management system. Cmmunicate effectively abut safe wrk practices within yur service team envirnment. Page 6 f 9
Cntribute and evaluate risk cntrl activities within yur service area. Implement emergency respnse prcedures within the scpe f yur training and cmpetence. Organise Persnal Wrk Pririties and Develpment (mapped t: BSBWOR301A) Cmmits t n-ging prfessinal and capability develpment cnsistent with the CGHS Wrkfrce Capability Framewrk. Access, cmplete and recrd yur prfessinal develpment pprtunities. Ensure that yu have read the Strategic Plan fr CGHS and participate in the develpment f a wrkfrce capable f meeting the services delivery and strategic gals and bjectives. Facilitate Respnsible Behaviur (mapped t: CHCCS401B) Effectively demnstrated behavir in accrdance with CGHS plicies and prcedures in relatin t rle respnsibilities, inclusive f rganizatinal requirements, fr example: Access, Use and Disclsure f Infrmatin Equal Opprtunity Whistleblwers Prtectin Dispute Reslutin Grievance Prcedure Wrkplace Bullying and Harassment The Privacy Principles Cde f Cnduct fr Victrian public sectr emplyees Manage yur wn behavir in a way which enables sustained perfrmance and an apprpriate wrk/life balance. Actively supprts CGHS rganizatinal culture thrugh rle mdeling CGHS rganisatinal values. Develps a wrkplace learning envirnment (mapped t BSBLED501A) Creates learning pprtunities Facilitates and prmtes learning Prvides supprt and supervisin t relevant staff Service Excellence (mapped t: CHCCS311C & HLTCSD201C) Shwn knwledge and cmmitment t excellent custmer service. Achieves high levels f service excellence. Cmmunicates and Wrks Effectively within the Health Envirnment (mapped t: HLTHIR301B) Expressed an understanding f what is expected in relatin t written and verbal cmmunicatin within the wrk area and ensures cmmunicatins cntain necessary infrmatin t achieve their purpse. Shwed prfessinal empathy. Perfrm and Cmply with Mandatry Cmpetencies as relates t yur Rle Respnsibilities, which may include: Fire Safety (mapped t: FPICOR2204B) Manual Handling/Back care (mapped t: HLTHSE204C) Minimal/N Lift (mapped t: HLTHSE204C) Cardipulmnary resuscitatin (CPR) (mapped t: HLTCPR201B) Infectin Cntrl (mapped t HLTIN301C) Other Page 7 f 9
I cnfirm that I have read and understand the abve infrmatin and that this dcument frms part f my cntract f emplyment. Emplyee s Name: Page 8 f 9
Emplyee s Signature: Date: Directr s signature: Date: Page 9 f 9