Reducing Avoidable Heel Pressure Ulcers through education/active monitoring

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Reducing Avoidable Heel Pressure Ulcers through education/active monitoring United Lincolnshire Hospitals NHS Trust Mark Collier, Lead Nurse - Tissue Viability United Lincolnshire Hospitals NHS Trust mark.collier@ulh.nhs.uk

Heel Pressure Ulcers

Pathophysiology The heel is at increased risk of ulceration due to its posterior prominence and lack of padding over the calcaneus. The pressure on the heel when positioned at 90 degrees to the leg is higher than when turned on the side (Gefen 2010). Shear (and friction) forces occur on the heel when the patients slides down/moves on the bed. Can you describe the difference between Shear and Friction forces?

Pathophysiology (2) The hyperaemic response to pressure loading on the heel does not differ from other tissues. However the heel is a unique bony prominence and with ageing the number of capillaries are reduced, the amount of soft tissue padding over the calcaneus decreases and blood flow at rest to the heel is relatively low. Do you know your anatomy of the circulation of the lower leg?

Anatomy of the Heel - circulation

Anatomy of the Heel - circulation Anterior Tibial artery* Posterior Tibial artery (medial)* Dorsalis Pedis Artery* Plantar Arteries (lateral and medial) Peroneal Artery (lateral) Perforator branches of Peroneal Artery * Main arteries located and used for?

Pathophysiology (3) Because of the unique anatomy of the heel and the impaired ability to reperfuse (restoration of the blood flow to previously ischaemic tissue or organ) the heel is a common site for Suspected Deep Tissue Injuries (SDTI s). Co-morbid diseases can also impair arterial inflow when patients are hospitalised e.g. vasoconstriction from medications and pain or hypovolaemia can further reduce arterial inflow e.g. following Trauma.

Effects of Pressure Ulcer Development Far reaching... Impact on a patients recovery and HRQoL Perceptions of the patients relatives and the wider community (press, tv and national reports etc.) Effects on staff caring for those patients Costs to the Trust... Category 4: 25to 40,000 Category 3: 15,000 Annual costs ULHT per annum (heels)? Cost to the NHS = 1.5 to 2.6 billion per annum (Posnett and Franks 2008)

Effects of Pressure Ulcer Development HRQol Physical a wound is present; it may be painful; it further/reduces mobility Psychological cannot get my favourite shoes on; will it ever heal? when can I return to normal activities? Social impairs social interaction (unable to access or due to associated symptomatology) Emotional negative effects on wellbeing due to persistent pain Spiritual affects access to long established groups important to affected persons, such as Church

Factors that increase the risk of developing a heel pressure ulcer

Variables - evidence based Age Nutrition Medical Condition Medical Interventions Peripheral Vascular Disease (PVD) Patient Support Surfaces Drug Therapy Care being Given

Incidence of Heel Pressure Ulcers Heel pressure ulcers have been reported to occur in 18.2% of all cases (International Pressure Ulcer Prevalence Survey 2011) Previously had been reported in orthopaedic areas to be as high as 25 40% (EPUAP 2002) Incidence within ULHT in 2011/12 = average 20% pan trust (PUNT data)

Mortality Of 74 patients assessed at end of life with full thickness pressure ulcers (category 4), 16.2% were on the heel (Brown 2003) The 180 day mortality rate for these patients was 68.9% with an average of 47 days from the ulcer onset to death (? Kennedy Ulcers) Healing times for these ulcers are long and have been noted to be over a year in many cases. Delayed healing can be attributed to underlying comorbidities.

What is PUNT? A basic online form was originally developed in 2004 and has been in use in all clinical areas since then (accessed via the Trust s) but more recent guidance and an increased international / national focus on pressure ulcer prevention/management prompted the re-development (2011) of a more robust tool to record and report all pressure ulcer activity- whether inherited or hospital acquired. The use of PUNT greatly reduces the overheads required to monitor and report upon pressure ulcers in line with the latest national and international guidance. PUNT has led the way in the management of pressure ulcers throughout the NHS and fed into research information provided by the Royal College of Nursing (RCN). PUNT allows frequent or regularly required reports (prevalence or incidence) to be generated for review / discussion.

All / Heel Pressure Ulcers in ULHT All sites 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 All ulcers 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Heel 21 143 169 261 299 356 367 537 627 631 696 718 Lower Limb 33 117 112 159 217 307 329 565 504 418 499 454 Occiput 1 13 10 12 21 27 16 15 1 9 2 4 Sacrum 156 698 817 1013 1257 1781 1927 2069 2099 2267 2401 2093 Trunk 3 20 31 42 39 72 63 56 36 26 26 27 Upper Limb 4 27 36 29 40 87 63 116 94 95 120 74 Total 218 1018 1175 1516 1873 2630 2765 3358 3361 3446 3744 3370 No Ulcer on admission 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Heel 5 43 59 95 99 168 146 181 156 126 135 154 Lower Limb 7 13 14 24 35 70 56 107 74 72 78 61 Occiput 0 4 5 8 11 18 8 10 0 3 1 2 Sacrum 30 139 202 314 404 535 556 608 470 453 366 297 Trunk 2 6 9 21 14 34 22 23 4 6 2 4 Upper Limb 0 7 13 12 12 28 33 28 32 22 28 13 Total 44 212 302 474 575 853 821 957 736 682 610 531 % Incidence (crude) of total (Heel PU) - 5.2 5.3 4.6 3.6 3.4 4.5

All / Heel Pressure Ulcers in ULHT Incidence (crude) Heel PU (per cent) - downward trend since introduction of Heel protection/sop pan trust

Heel Pressure Ulcer Prevention - a ULHT Case study A Standard Operating Procedure was introduced in late 2011 and piloted within an Orthopaedic Trauma Ward for six months for all patients with a fractured neck of femur. Included advise to use APM Mattress and Aderma Heel Pads as from the time of admission. Note: APM s were already widely used throughout the trust, but although Aderma Protective devices had been added to the ULHT Formulary in 2010 the use was variable due to the perceived costs (by a number of clinical staff) associated with the same! The use of Aderma widely promoted through appropriate educational activities and supported since mid 2012.

SOP in operation!

Typical patient using SOP - on fractured neck of femur pathway Female over 75 years of age History of slipping/falling at or within a home setting 50% of patients from Nursing Care Homes with cognitive impairment High Risk patients due to above and Complex Medical Needs, in addition to reduced mobility Low Potassium levels often assessed on admission Skin condition on admission generally intact! Note: If admitted form their own home, they have often been living on their own for a period of time.

Guideline for the minimisation of risk of Heel Pressure Ulcer Development

Heel Pressure Ulcers in Ward 3b No Ulcer on admission 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Heel Ulcers On Ward 3B 8 3 5 8 16 11 22 22 7 9 20 Heel Ulcers In ULHT 5 43 59 95 99 168 146 181 156 126 135 154 Total Ulcers In ULHT 44 212 302 474 575 853 821 957 831 813 711 607

Heel Pressure Ulcers in Ward 3b Year of Assessment 1 2 3 4 Grand Total 2011 4 2 3 9 18 2012 5 5 3 9 22 2013 2 4 1 0 7 2014 4 3 2 0 9 2015 2 18 0 0 20 Grand Total 17 32 9 18 76 SOP introduced late 2011 used as standard pan trust mid 2012

Cost Effective Practice? Within one clinical area cost of managing heel pressure ulcers has reduced by 240,000! Plus Nursing Care time saved Patient discharges not delayed Patient s Health Related Quality of Life improved Number of Tissue Viability related complaints for the clinical area significantly reduced NIL in last two years! Legal fees/settlements significantly reduced NIL Everybody wins!!

Heel Pressure Ulcers in ULHT Background EWMA Poster Madrid 2014 Evidence of the benefits of on-going monitoring and the introduction of a Standard Operating Procedure (SOP) to reduce the risk of Skin damage References [1] NHS Institute (2011) High Impact Actions - Your Skin Matters London [2] NICE (2005) Pressure Ulcer Management CG 29 London [3] EPUAP/NPUAP (2009) Pressure Ulcer Prevention and Management Clinical Guidance NPUAP USA. [4] Stop the pressure www.stopthepressure.com This poster will illustrate both the development and the re-development of an online Pressure Ulcer Notification Tool (PUNT) to facilitate real-time recording of all in-patients with and all assessed pressure ulcers (Categories 1-4), within an acute healthcare setting. A basic online form was originally developed in 2004 but more recent guidance on pressure ulcer management has prompted the development (2011) of a more robust tool to record and report pressure ulcer activity. PUNT greatly reduces the overheads required to monitor and report upon pressure ulcers in line with the latest national and international guidance [1] [2][3]. PUNT has led the way in the management of pressure ulcers throughout the NHS and fed into research information provided by the Royal College of Nursing (RCN). Methods PUNT improves the process of managing information about patients with pressure ulcers across all four hospital sites that make up the United Lincolnshire Hospitals NHS Trust (ULHT). PUNT was developed jointly by the Tissue Viability and ICT departments. It is developed in industry standard technologies and meets all patient safety related DSCNs including the use of NHS / Microsoft Common User Interface (MSCUI) components. Following a patient s skin assessment in the clinical setting (either on admission or on-going) if any pressure damage is noted then the practitioner will record this information in the PUNT system, which is accessed via the Trust intranet. In late 2011, an SOP was also introduced within the Orthopaedic wards in one Trust Hospital that included the use of an alternating pressure mattress (Nimbus ) and prophylactic heel protection (Aderma) for all patient s with a fractured neck of femur from admission until mobile. Since 2012 the use of prophylactic heel protection has been promoted actively Trust-wide. and Pressure Ulceration to the heel. Mark Collier, Lead Nurse/Consultant, Tissue Viability, United Lincolnshire Hospitals Process Education / On-going monitoring Only trained personnel can input into the system thanks to the use of an e-learning application that trains and tests the user and only permits system access when they have met the required competency level. PUNT data can be referenced between assessment dates, which should be no more than one week apart. The system highlights when subsequent assessments are overdue. User feedback confirmed that the system is easy to use and subsequent (weekly) ulcer reviews only require a quick record edit. The previous history of significant ulcers alert (all recorded as either category 3 or 4 damage) assists practitioners to identify potential at risk anatomical areas at the time of this patients new admission / readmission / reassessment and therefore to plan care accordingly. The system facilitates individual clinical ward dashboards that show reports such as a summary of current /transferred patients with pressure ulcers on each ward to assist with ward management processes. Pressure Ulcer Incidence (all ulcers) All sites 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 All ulcers 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Heel 21 143 169 261 299 356 367 537 627 631 164 Lower Limb 33 117 112 159 217 307 329 565 504 418 119 Occiput 1 13 10 12 21 27 16 15 1 9 0 Sacrum 156 698 817 1013 1257 1781 1927 2069 2099 2267 578 Trunk 3 20 31 42 39 72 63 56 36 26 7 Upper Limb 4 27 36 29 40 87 63 116 94 95 49 Total 218 1018 1175 1516 1873 2630 2765 3358 3361 3446 917 No Ulcer on admission 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Heel 5 43 59 95 99 168 146 181 156 126 28 Lower Limb 7 13 14 24 35 70 56 107 74 72 13 Occiput 0 4 5 8 11 18 8 10 0 3 0 Sacrum 30 139 202 314 404 535 556 608 470 453 87 Trunk 2 6 9 21 14 34 22 23 4 6 0 Upper Limb 0 7 13 12 12 28 33 28 32 22 8 Total 44 212 302 474 575 853 821 957 736 682 136 Additionally, appropriate at risk scores, such as the Waterlow, Glamorgan or Plymouth scores have been included in the tool and may be updated either weekly or as the patient s clinical condition dictates. Finally a number of appropriate care interventions are also included to assist all practitioners in both planning immediate care and to facilitate audit of subsequent care. Key Impacts / Observations Incidence of heel pressure ulcers decreased since introduction of SOP Current incidence % of all pressure ulcer and % of hospital acquired down Initially Incidence increased as a result of improved monitoring/reporting. The number of HA heel PU s reported has fallen by 30% since 2011. This work was supported by an unrestricted educational grant from Smith and Nephew Healthcare, Hull, United Kingdom. Presented at: EWMA GNEAUPP Annual European Meeting, Madrid, Spain, May 2014. Conflicts of Interest - None Trends / Incidence of Heel Pressure Ulceration Other patient safety gains include (but are not limited to) the following:- Improved patient quality of care. Includes data about where patients were admitted from, which helps to inform primary care settings of potential problem areas. Previous significant ulcers (category 3 and 4).are always highlighted when a patient record is retrieved. PUNT is fully audited so all user actions can be identified to an individual. PUNT is linked to the patient administration system for positive identification of patients and patient demographics. All input data is validated to avoid invalid data input. Improves legibility of information transferred between clinicians. Improved reliability of data required by an reported to external agencies. Summary From Spring 2012 there has been a national drive in the UK to reduce the incidence of all avoidable Pressure Ulcers (Stop the Pressure campaign [4]) originating from the department of health to make sure all hospitals are reporting pressure ulcer data in a comparable way. Unfortunately a tool known as the Safety Thermometer was chosen to record /report this data,however as data is only collected on one day each month - this is prevalence data. If incidence data is collected,generally this is in a paper format, the results of which are then collated retrospectively. PUNT has the ability to report both prevalence and incidence data and as in real time, this data is updated straight after assessment so the latest information is always available to relevant individuals within the organisation. PUNT also allows frequent reports to be generated for review / discussion., e.g. Monthly / Quarterly / Annual Directorate / Trust reports. Monitoring of performance improvement is impossible unless you have a robust monitoring system in place first!

Summary? Potential for adoption? You cannot demonstrate improvements unless you are counting in the first place! Simple consistent actions can produce big results! Protocol can be adopted by any healthcare setting! A great example of which is now going to be illustrated.

ANY QUESTIONS?