Oncology Pharmacy Services Your partner in patient-centered care
Supporting you and your patients You want to focus on patient care, not paperwork. So you need an oncology pharmacy that does more than fill prescriptions. Our holistic, personalized approach not only helps patients adhere to treatment, it also supports the financial and emotional aspects of cancer care. Industry-leading turnaround times The minute we receive your referral, Biologics starts working for you and your patient. Within 1 hour We confirm receipt of the referral. Within 4 hours We complete benefits investigation and communicate it to your office. More than half of all prescriptions are shipped within 3 days Category Average days to ship, excluding weekends % of patients in this category No insurance or cost-related issues 3 60% Prior approval barriers 4 12% Affordability concerns 4 22% Affordability concerns and prior approval barriers 4 5% Source: Biologics 2014 dispensing analytics for all patients, all therapies
Comprehensive patient access services Prior authorization: Our team will identify any prior authorization requirements and help secure drug approval to significantly minimize your administrative burden. Copay assistance: In some cases, we discover that a patient won t be able to afford the medication s copay. When that happens, we pursue all copay assistance options and expedite the application process to help ensure access to treatment. 1 in 4 We secured Biologics patients request financial assistance to help them afford their medication. Patient resources: We work one-on-one with each patient to identify resources such as patient assistance programs that can help address his or her unique needs. $29 million in copay assistance for 5,143 patients in 2014. Continuous monitoring: Throughout treatment, we ll monitor the patient s out-of-pocket costs, copay assistance balance and any changing situations so we can resolve issues before they arise. I hope you know you guys just saved a life. I had decided I couldn t afford the medication, and I was going to give up but now I do believe that miracles can happen. -Biologics patient
A single point of contact for streamlined care From clinical to financial to emotional support, trust us to be there for you and your patients at every step of the care process. Prescriber referral Once we receive your referral, we ll take care of everything so your patients can have every advantage in the fight against cancer. Benefits verification Prior authorization Copay assistance Prescription fulfillment Patient counseling Adherence support Continuous follow-up
Expert support for complex therapies From the very first prescription to the last dose of medicine, our multidisciplinary team serves as your partner in quality care. Because we treat each patient as an individual, we ll develop a customized, disease-specific care plan to support the treatment goals you ve set. We ll also keep you in the loop with regular clinical updates each step of the way. What you can expect Right from the start, we: Make sure patients receive their medication on time Offer counseling and education specific to patients prescribed therapies, including details on: Side effects and how to manage them Drug and food interactions How to take their medicine Throughout the course of therapy, we will: Provide access to a clinical oncology pharmacist 24 hours a day Call patients to make sure they have the tools they need to adhere to treatment Contact patients to remind them of upcoming refills Reinforce proper use of the medication Help patients manage side effects Communicate any reports of adverse effects to your team Review lab work to help patients understand their results Your patients advocate All Biologics patients are matched with their own personal oncology nurse specialist and pharmacist. Our knowledgeable team will stay in constant communication with your patients explaining insurance benefits, answering questions about medications or searching for financial assistance to cover the cost of treatment. No matter the challenge, we are there for them as oncology care experts and as their personal support system.
Care with compassion We believe that the clinical treatment plan is only one part of a patient s journey. That s why our team nurtures the emotional side, too. Whether it s talking patients through grueling side effects or simply offering a kind word on a bad day, we re there to offer support at every turn. Outstanding Customer Service 95% of patients said their overall experience with Biologics was exceptional. Our high-touch model has earned us a best-in-class ranking for patient care.* *According to the most recent quarter of an ongoing patient satisfaction survey conducted by the National Business Research Institute, Inc. I ve never worked with a company that takes care of every little detail like Biologics does. I am telling everyone about Biologics and the great service I receive. -Biologics patient Streamlined prescribing, comprehensive patient care Send us your referrals today Pharmacy fax: 800.823.4506 Pharmacy phone: 800.850.4306 How to submit a referral Whether you prescribe by phone, fax or e-prescribing, sending us your referral is simple. Look for specific instructions in the pocket of this folder. If you have questions, we re only a call or email away! Connect with us Biologicsinc.com facebook.com/biologicsinc twitter.com/biologicsinc linkedin.com Search for Biologics, Inc. Sign up for Oncology Today, our monthly newsletter, on biologicsinc.com.