Job outlook report Key winning strategies to gear up for a robust job market outlook

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Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam Job outlook report Key winning strategies to gear up for a robust job market outlook SEEK Asia signature market research series Vol.

Contents About us Executive summary Job outlook report 8 9 0 Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam Methodology Our offices Job outlook report SEEK Asia signature market research series

About us JobStreet and jobsdb are part of SEEK Asia, the leading online employment marketplace in Asia. SEEK Asia covers countries: Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam. SEEK Asia is the extension of the Australian Securities Exchange listed company called SEEK. As Asia s best talent sourcing partner, our company s purpose is to help improve people s lives through a better career. SEEK Asia s database consist of over 00,000 corporate hirers and over 0 million s.

Regional summary Insights to attract, engage and retain talent Candidates job market outlook improves in.... 0. 0 Philippines Indonesia Vietnam Hong Kong Thailand Singapore Malaysia Regional Average Chart. Ranking of countries for job outlook Question: Do you think it will be easier to find a job in compared to? Job outlook s are on a scale of -, where is much better, the same, is much worse Candidates reported an overall sentiment that it will be easier to find a job ( regional is.0 in compared to. in, based on a scale of -, where is much better, the same, is much worse). Indonesia, which ranks #, has recorded the highest growth from.98 () to. (). The Philippines and Vietnam, ranked first and third respectively, have slight decreases in outlook from, however are still optimistic, scoring.8 and.98 respectively. The improved regional outlook can be attributed to the fact that the So Asian economy is projected to maintain its growth momentum averaging.% GDP growth per year from to 0. Regionally, there is a new wave of emerging technologies set against the arrival of the digital economy. Candidates expect a high likelihood of the job market to diversify with different types of skills and job (.) to meet the emerging digital technologies that will affect jobs across the spectrum from manufacturing to services.. Source: Economic outlook for Southeast Asia, India and China OECD Development centre. Anticipated outlook is brighter by 0% % than % than % % % % 0 Chart. Comparison of job outlook sentiment in and. is for respondents who d, or, same those who d and brighter for those who d, and. Almost half the employers are planning to increase headcount We will be expanding and will be hiring more people We will be maintaining our hiring rate, same as last year We will be only replacing / filling essential positions We will be hiring less people We will not be hiring in the next year - total freeze hiring Others % of total respondents % % Chart. Table of comparison of hirer s hiring plans in and No. of hires 00 0 00 0 00 0 % 0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Chart. Peak hiring season The buoyant outlook is backed by the trend of the majority of companies (%) hiring to expand and increase headcounts. Hiring freeze has reduced from % to %. Overall, 9% of hirers in the region are recruiting more talent compared to 8% in. Peak hiring season happens in March, right after the Chinese Lunar New Year celebrations, with another increase at mid-year. % % % % of total respondents % % 0% 8% % % Job outlook report SEEK Asia signature market research series

Demand for diverse types of skills and jobs still high amid concerns of increased competition The job market will diversify with new types of skills and jobs. ().0 () The competition in my field of specialisation will become tougher.9 (). () Candidate s perceived drivers (view) of job outlook. Scoring is based on a scale of - where is perceived to be least likely to happen and most likely to happen Candidates are a little more optimistic of the fact that searching for a new job will be easier this year (.8 in compared to. in ). As the adoption of online job searches increases, so does confidence in landing the right job. The most preferred job hunting channels are online job portals (%) and company career websites (8%). JOB Searching for a good job will be easy.8 (). () Benefits insights what s desire and appreciate Work-life balance is a key deal clincher, as survey results reveal that the most utilised benefits are reduced work hours (% offered, 9% used), work from home (% offered, % used) and flexible work hours (8% offered, % used). This survey reveals the most desired benefits that may engage and retain talent are childcare support (% desired, % offered), flexible work hours (% desired, 8% offered) and medical coverage for family (% desired, 0% offered). Consumer products/fmcg leads with highest salary increments and banking/ financial services lead with bonus pay outs Top Top Bottom Bottom Chart. Top and bottom industry ranking for annual salary increment (without promotion) and guaranteed bonus pay outs. Increments are calculated as percentage; and bonus factors are multiplied by the monthly wage Job hunting activity is on the rise. Annual salary increment without promotion Consumer products / FMCG Accounting / audit Construction / engineering Food and beverage Media / publishing / TV Hotel / hospitality Work Mode Guaranteed bonus pay out Banking / financial services Government / civil service / defence Telecommunications Media / publishing / TV Clothing / garment Food and beverage.9 8.0%.0%.8%.0%.9%.8%..9.9 0.9 0.0 0. I have no plans to leave my current job.0 Job Opening.0 I will actively monitor and scan the job market Reach out to attract and interact with potential talents via their company websites and job portals as s constantly monitor the job market online. Offer opportunities to reskill valued employees to address the disruptions faced by industries globally... I will actively apply to new job opportunities Map the ideal match for work culture and compensations to heighten the employee experience via effective HR tools that can accurately pick up feedback on desired benefits. This will also save cost on unused and unappreciated benefits.

Hong Kong 香港 Hong Kong poses a highly competitive job market which will require s to step up their game. Candidates have mixed feelings on job outlook - ranked # in the region Hong Kong Regional.8.0 9% than % than % Job outlook s are on a scale of -, where is much worse, same and - is much better compared to Candidate job outlook in. Scores of - indicate outlook, the same and - outlook Hirers moderately optimistic on expansion plans 0% % of hirers planning to expand is 0% Apr Peak hiring month in April, after Chinese New Year % FREEZE Total hiring freeze % Expecting fewer job openings, hence increased competition and also opportunities for jobs with new types of skills Medical/healthcare, logistics and IT (hardware) industries are the most optimistic Top Bottom Insights on outlook by industry Medical / healthcare Logistics Computer / IT (Hardware) Clothing / garment Manufacturing Computer / IT (Software)....00..9 Job outlook s are on a scale of -, where is much worse, same and - is much better compared to Competition will become tougher Companies will expand and hire more employees The job market will diversify with new skills and jobs..9. Candidate s perceived drivers (view) of job outlook. Scoring is based on a scale of - where is perceived to be least likely to happen and most likely to happen Keeping tabs on the job market and actively applying for jobs online Job Opening.8 I will actively use online job portals to apply for jobs.9 Actively applying for new jobs Focus more efforts on advertising vacancies on online job portals rather than social media. % s preferred using online job boards compared to % using social media for job hunting. The accounting/audit/tax industry is ripe for cherry-picking as the job market for this sector is not growing (s d.80 for Job opportunity in my industry will grow ) and competition is getting tougher (s d.0 for Competition in my field of specialisation will become tougher ) There was no similar survey done for Hong Kong in Job outlook report SEEK Asia signature market research series

Indonesia Indonesians have the most improved job outlook in this survey (.98 in to. in ) which can be accredited to the expanding job market. Candidates have vastly improved outlook - ranked # in the region Indonesia Regional..0 % than 9% than % 8% % % 0 Job outlook s are on a scale of -, where is much worse, same and - is much better compared to Comparison of job outlook in and. Scores of - indicate outlook, the same and - outlook Optimism is backed by local companies expansion plans for % % % of hirers planning to expand % in % in Mar & Jul Peak hiring months March & July The job market will diversify with new types of skill and jobs Worried about stiffer competition Companies will expand and hire more employees % % FREEZE Total hiring freeze of % in % in A cautiously optimistic and expanding job market demands diverse skills.8.9...8.8 Candidate s perceived drivers (view) of job outlook. Scoring is based on a scale of - where is perceived to be least likely to happen and most likely to happen General trade tops salary increment, finance industry reliable for highest guaranteed bonus pay outs Top Top Bottom Bottom Annual salary increment without promotion General trade.9% FMCG.9% Telecommunication.08% Oil and gas.89% Hospitality.% Computer Software.% (Note: annual salary increment is a percentage increase of basic salary) Finance Government Telecommunication Oil and gas Clothing Construction Guaranteed bonus pay out... 0. 0. 0.0 (Note: guaranteed bonus figures are multiplied by monthly wage) Consider existing talents who can be reskilled and retrained Offer housing loan/allowances as % s desire this and only % are being offered. Education loans are also desired by %, though only % are offered it. Increase presence on job portals and social media to attract potential talents as 0% prefer online job hunting channels (0% in ) Wait-and-see approach to job hunting.9 Job Opening.0 Actively monitoring and scanning the job market..9 Actively applying for new job

Malaysia The number of s with a brighter outlook has almost doubled compared to last year on the back of a strengthening local economy. Candidates have a better outlook in despite ranking the lowest in the region Malaysia Regional..0 % than % than % % % 0% 0 Job outlook s are on a scale of -, where is much worse, same and - is much better compared to Comparison of job outlook in and. Scores of - indicate outlook, the same and - outlook Percentage of hirers planning expansions almost doubled compared to and companies that are freezing hiring reduced by more than half 8% 0% % of hirers are planning to expand 0% in 8% in Mar Peak hiring month in March The job market will diversify with new types of skill and jobs More foreign companies will open for business Companies will expand and hire more employees % % FREEZE Total hiring freeze of % in % in An expanding job market, driven by new foreign companies and startups, resulting in more jobs with new types of skills Candidate s perceived drivers (view) of job outlook. Scoring is based on a scale of - where is perceived to be least likely to happen and most likely to happen...0... Benchmark current market rates for salaries to retain valued talents Provide attractive benefits to meet talent s needs, like medical coverage for their families, 9% desired and only 8% offered and education allowances % desired, only 8% offered Allow flexible work hours where appropriate as 0% of s expressed a desire for this while only 8% are offered Construction, banking and computer IT software lead with annual salary increments and computer IT software tops guaranteed bonus pay out Top Bottom Annual salary increment without promotion Construction Banking Computer / IT software Education Manufacturing Oil and gas (Note: annual salary increment is a percentage increase of basic salary) Top Bottom Gearing up for greener pastures.8 Work Mode. I have no plans to leave my current job Guaranteed bonus pay out..9%.%.89%.%.0%.% Computer / IT software. Manufacturing / production 0.80 Banking / financial services 0. Medical / healthcare 0. Education / library 0.8 Retail / merchandise 0. (Note: guaranteed bonus figures are multiplied by monthly wage). Actively applying for new job Job outlook report SEEK Asia signature market research series

8 Philippines Pilipinas The Philippines is experiencing robust GDP growth at a rate of.%, which is predicted to continue throughout. In addition to that, big ticket infrastructure projects are set be launched this year, creating thousands of new jobs. Survey results show that the construction/engineering industry is paying out the highest guaranteed bonuses and annual salary increments. Top ranked in the region and maintains almost the same level of optimism in Philippines Regional.8.0 8% than % than % % % 0% 0 Job outlook s are on a scale of -, where is much worse, same and - is much better compared to Comparison of job outlook in and. Scores of - indicate outlook, the same and - outlook Employers are continually hiring from 9% () to 9% () 9% 9% Hiring mode of 9% in 9% in Mar Peak hiring month in March Competition in my field of specialisation will become tougher Job opportunities in my industry will grow More local companies open and set up business % % FREEZE Total hiring freeze of % in % in Restrained confidence in the job market with concerns of stiffer competition Candidate s perceived drivers (view) of job outlook. Scoring is based on a scale of - where is perceived to be least likely to happen and most likely to happen..0..9.9.9 Candidates prefer to hunt for jobs online (online job boards %, company websites % and social media %) rather than at trade fairs (%). Attract talents with benefits that are highly desired but less offered in the market, such as medical coverage for their families (% desired yet only % offered), pension plans (% desired and 8% offered) and non-monetary incentives like flexible work hours (% desired and 9% offered). Construction and banking/finance tops salary and bonus chart Top Top Annual salary increment without promotion Construction / engineering Banking / finance Retail / merchandise Call centre / BPO Manufacturing / production (Note: annual salary increment is a percentage increase of basic salary) Construction / engineering Banking / finance Manufacturing / production Retail / merchandise Call centre / BPO Job Opening Guaranteed bonus pay out (Note: guaranteed bonus figures are multiplied by monthly wage) I will use online job portals to apply to new jobs.%.%.0%.%.9%.0.9...8 Increased job hunting activity happening predominantly online.99...8 I will actively apply to new jobs

9 Singapore The job market is perceived to be recovering and job hunting activity is on the rise. Hirers report a hiring freeze which has declined from % in to % in, in line with the nation s moderate economic growth. Ranked # in the region with increased optimism Singapore Regional.9.0 8% than % than % % % 0% 0 Job outlook s are on a scale of -, where is much worse, same and - is much better compared to Comparison of job outlook in and. Scores of - indicate outlook, the same and - outlook The big hiring freeze has thawed in % 0% % of hirers are planning to expand 0% in % in Mar Peak hiring month in March Companies will expand and hire more employees More local companies open and set up business More foreign companies will enter the country and start business % % FREEZE Total hiring freeze of % in % in Confidence in the job market grows by %..0...8.0 Candidate s perceived drivers (view) of job outlook. Scoring is based on a scale of - where is perceived to be least likely to happen and most likely to happen Construction industry leads with highest salary increments and bonus pay outs Top Top Annual salary increment without promotion Construction / building / engineering Education / library Manufacturing / production (Note: annual salary increment is a percentage increase of basic salary) Construction / building / engineering Manufacturing / production Education / library Job Opening Guaranteed bonus pay out.09%.90%.% (Note: guaranteed bonus figures are multiplied by monthly wage) Increased job hunting activity..08.0. 0.8 0..9 I will actively scan and monitor the job market I will actively apply to new jobs Increase employee engagement with competitive benefits to retain valued talents as there are more dissatisfied employees ( I have no plans to leave my current employer s decreased by %) Benefits that promote work-life balance are highly desired (%) and well utilised (offered 0% utilised %) Job outlook report SEEK Asia signature market research series

0 Thailand ประเทศไทย Thailand is experiencing robust economic growth, translating to stable hiring activity. As more multinationals start up businesses in the country, the demand for multilingual and highly skilled s will grow giving rise to stiffer competition for coveted jobs. Ranked # in the region with a slightly more positive outlook than last year Thailand Regional..0 % than % than % % 0% % 0 Job outlook s are on a scale of -, where is much worse, same and - is much better compared to Comparison of job outlook in and. Scores of - indicate outlook, the same and - outlook More than half of the hirers will be increasing headcount % 0% % of hirers planning to expand 0% in % in Jan & June Peak hiring month in January and June Hopeful outlook is tempered by continued fears of stiffer competition Competition in my field of specialisation will become tougher More foreign companies will enter the country and start business More local companies will open and set up business 9%.0..9 % We will only be replacing / filling essential positions % 9% ().0.0. Candidate s perceived drivers (view) of job outlook. Scoring is based on a scale of - where is perceived to be least likely to happen and most likely to happen Top management gets highest salary increments as well as guaranteed bonuses Comparison of salary increment Position level Supervisor, manager and above.0% Junior level and fresh graduate.99% (Note: annual salary increment is a percentage increase of basic salary) Guaranteed bonus pay out Position level Supervisor, manager and above Junior level and fresh graduate (Note: guaranteed bonus figures are multiplied by monthly wage) Readiness to jump ship noted by increased job hunting activity.0 Job Opening. I will actively use online job portals to apply to new job opportunities. 0. 0.99. I will actively apply to new jobs Realign job advertising strategies in order to reach more talents. Candidates prefer company career websites (.8%) over social media (.%) Candidates most desired but least offered benefits are medical coverage for the family (0% desired yet only 0% offered) and transportation plan (% desired yet only % offered).

Vietnam Việt Nam The outlook for Vietnam is very favourable as foreign direct investment continues to flow into the country. The resilient nation has overcome the setbacks of the previous year to move on. This results in higher confidence of the job market outlook. Ranked # in the region with a slightly cautious outlook compared to Vietnam Regional.98.0 % than % than 9% 9% % % 0 Job outlook s are on a scale of -, where is much worse, same and - is much better compared to Comparison of job outlook in and. Scores of - indicate outlook, the same and - outlook Hiring expansion remains robust though not as phenomenal as 8% 0% % Start-ups and foreign companies are expected to drive employment amid concerns of landing a good job Start-ups will thrive and grow their business More foreign companies will enter the country and start business Applying for a good job will be easy 0% % of hirers are planning to expand 0% in 8% in We will be maintaining our hiring rate 0% % ().9..0 0% % FREEZE Total hiring freeze of % in 0% in.99..8 Candidate s perceived drivers (view) of job outlook. Scoring is based on a scale of - where is perceived to be least likely to happen and most likely to happen Junior level and fresh graduates have highest salary increments Comparison of salary increment Position level Supervisor, manager and above.98% Junior level and fresh graduate.% (Note: annual salary increment is a percentage increase of basic salary) Guaranteed bonus pay out Position level Supervisor, manager and above.09 Junior level and fresh graduate. (Note: guaranteed bonus figures are multiplied by monthly wage) Keeping their fingers on the pulse of the job market via online job portals.8 Job Opening. I will use online job portals to apply to new job opportunities.00. I will use online job portals to scan and monitor the job market Candidates strongly prefer online job boards (%) as well as company career websites (%) over social media (%) and job fairs (%). Companies must maintain and monitor their website to attract s. Candidates most desired but least offered benefits are medical coverage for the family (% desired yet only 0% offered) and transportation plan (% desired yet only % offered). Job outlook report SEEK Asia signature market research series

Methodology Methods and sampling The following report is based on a survey of employees and hirers on the subject of job outlook and compensation and benefits across seven countries, namely Hong Kong, Indonesia, Philippines, Malaysia, Singapore, Thailand and Vietnam. The purpose of this report is to gain detailed insight into the job market outlook, focussing on selected angles: How easily do s expect to find jobs in compared to? What are the s views on job outlook? What are the s job hunting intentions / trends? Some insights on employers hiring plans and hiring season Salary trends and annual bonus pay out trends Desired and valued benefits This information will provide useful insights to employers to help develop and enhance recruitment strategies as well as to craft HR initiatives to attract, engage and retain talent they need. The questionnaire was developed with a HR academic research expert. A standardised format was used for regional deployment with localised language utilised as needed per country. A -point scale was used for the outlook questionnaire, where was worse than, the same and much better than. The Drivers questionnaire also used a point scale where was very unlikely, neutral and very likely. More than,00 s and hirers answered the survey, with s from a wide range of industries, including fresh graduates and those in top management positions. The questions in the survey were standardised, but translated with descriptions for each market, allowing the survey to be understood in a local context. Surveys were conducted via online survey forms. Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam Job outlook survey: 9 s hirers Compensation & Benefits survey (HK excluded): s 99 hirers Candidates C-level/ president/top management Managers Supervisors/ specialists Junior level (- years experience) Entry level/fresh graduates Hirers HR Company owners/ceo Specialisations 0 Industries Candidate job outlook Candidate drivers (view) of the job market Hirer s recruitment plans Candidate job hunting behaviour Insights into compensation and benefits Insights to create strategies to attract, engage and retain talent

Our offices Hong Kong Jobs DB Hong Kong Limited, /F, Guardian House, Oi Kwan Road, Wan Chai, Hong Kong. Indonesia PT. JobStreet Indonesia, Prudential Tower, th floor, Jl. Jend. Sudirman Kav. 9, Jakarta 90 - Indonesia. Malaysia JobStreet.com Sdn Bhd, Level, Menara AIA Cap Square, No. 0, Jalan Munshi Abdullah, 000 Kuala Lumpur. Singapore JobStreet.com Pte Ltd, 0 Anson Road #0-0, International Plaza, Singapore 0990. Thailand Jobs DB Recruitment (Thailand) Limited, Empire Tower III, th Floor, Unit 0-08, South Sathorn Road, Yannawa, Sathorn, Bangkok 00. Vietnam JobStreet Co., Ltd. A - B Nguyen Van Thu St., Dakao ward, Dist., Ho Chi Minh City, Vietnam. Philippines JobStreet.com Philippines, Inc. 0/F Robinsons Cybergate Center Tower, Robinsons Pioneer Complex, Pioneer Avenue, Mandaluyong City. Job outlook report SEEK Asia signature market research series