In form Shropshire Community Health NHS Trust s Staff Newsletter

In form Shropshire Community Health NHS Trust s Staff Newsletter November 2016 Keeping our patients and ourselves well this winter Whenever we get a bout of very cold weather it can cause problems for the way we deliver some of our services and can, naturally, cause concerns for some of our patients. A selection of resources and practical actions that can help you with your job, as well as some information that can also be printed out and provided to patients who may benefit from the information is now available from the Staff Zone of our website. You can also find the Cold Weather Alert indicator and links to the relevant action cards on the Staff Zone homepage. Cold Weather Alerts When we receive information from the Met Office regarding potentially serious weather conditions we will cascade this information down to staff electronically and senior managers and team leaders will be responsible for making sure their teams get this information. If appropriate, teams will need to consider the impact the likely weather will have on the delivery of that service and managers need to be informed as soon as possible if any potential problems may occur. Cold Weather Alert Levels There are five levels of 'alert' that are prescribed in the national Cold Weather Plan. These are: Level 0: Long term planning - all year Level 1: Winter preparedness and action (1 November - 31 March) Level 2: Severe winter weather is forecast - alert and readiness Level 3: Severe weather action Level 4: Major incident - emergency response Staff can check the current alert level of alert in the Staff Zone of the website, and information will be cascaded when this level changes in the same way as with Cold Weather Alerts. Public information We provide information for the public about how they can keep warm and well on our website. A link to this information can be found on the homepage of our website. You can find out more about the national campaign by visiting www.nhs.uk/staywell Have you had your flu jab yet? Getting your flu jab will help to protect your patients, colleagues, family and friends. You could also win an ipad mini. Find out more on page 2. Keep up-to-date with what s happening around the Trust by following @ShropCommHealth

November 2016 Our Future: Sustaining Community Services By now you should be aware that our Board has agreed that to secure the future of high quality community health and care services our organisation needs to change. A proposal to find a new model of delivering services was approved at a meeting of the Trust Board last week. This means we will now work with NHS Improvement to find a sustainable solution for the future, which may include formally joining another organisation. Jan Ditheridge, Chief Executive, said: This is a decision the Board has made after very careful consideration about what is best for the population we serve and for our ambitions to deliver high quality community health care for years to come. Simply put, we are too small to do this on our own and need to be part of something bigger and we will now work with NHS Improvement to make this happen. We are entering into this process in a strong position knowing we have solid foundations for community services, with dedicated and highlyskilled staff, and we now need to make sure we can build on this even further. We will be recommending that we join an organisation with a strong track record in terms of finance, delivering quality services, supporting transformation and is committed to Shropshire. We will keep you updated as we go through the process of securing a strong future for community health and care services. We know that you will have questions about this and we will provide a range of ways for you to ask these. Board members will be out and about this week and next to listen to your views and answer questions. We will also listen to your views through workshops, more details about which will be coming your way soon. In addition to this you have received an FAQ pack, which will be regularly updated as we receive new questions. You can also speak to your line manager or you can send questions to communications@shropcom.nhs.uk 2 Have you had your flu jab yet? Getting your flu jab will help to protect your patients, colleagues, family and friends. Getting the flu vaccination is an important part of helping to reduce the spread of this illness at work and at home. There are very good reasons for staff to be vaccinated against influenza: It protects the patients you care for, who are much more vulnerable to flu It also protects you, your family, your friends, and the people you work with Last year we were the best performing community organisation in the NHS in terms of our uptake and we want to build on that success. Occupational Health have been running drop-in clinics around the county for staff. There is still one session taking place at Coral House in Shrewsbury on 6 December, from 2pm to 4pm. Even if you haven't been able to make it to one of the sessions that have already been held you can contact Occupational Health on 01743 283280 and make an appointment. You can also let them know if you are having a team meeting and they will do their best to come along to vaccinate you and your team. Prize Draw This year, everyone who has a flu jab will be entered into a prize draw to win an ipad mini. This includes those people who have had their vaccination elsewhere, such as at their GP, and have let Occupational Health know (which every one needs to do if they have done so) so that they can be entered into the draw. You can contact Occupational Health on 01743 283280 or by emailing occhealth.reception@shropcom.nhs.uk

Staff Recognition: Presenting our first Chairman s Award November 2016 Congratulations to Donna McIntyre, who is the first member of staff to receive our newly-launched Chairman s Award. Donna received the award after stopping at the scene of an accident and freeing a woman from her car fearing it was about to explode - while four months pregnant. Donna is part of the Oakengates District Nurse Team and stopped at the scene of a serious road traffic accident in Hadley on her way to her work last month. She was presented with award by Chairman, Mike Ridley, at a meeting of the Trust Board in Bridgnorth after being nominated by colleague Michelle Athersmith. Michelle, Freedom to Speak Up Guardian at Shropshire Community Health NHS Trust, said: Donna could smell petrol and was fearful of a fire or explosion, and despite being several months pregnant and without thought for herself helped the lady out of the car to safety. She ensured the casualties were all safe and stayed with them until help arrived, then supported the emergency services. Donna kept in contact with the Accident & Emergency Department after getting back to work to make sure the lady was okay. She is a very capable, caring and supportive nurse, a hard worker who never looks for thanks or acknowledgment of what she does, she carries on quietly despite what is going on personally for her. A true professional through and through. Mike Ridley said: This is the first Chairman s Award we have presented and forms part of the work we are doing around developing staff recognition. It is presented to an individual or team that has gone the extra mile in supporting patients, carers or their colleagues in a way that truly reflects our values and stands out as remarkable action that deserves to be celebrated and I think this nomination clearly spoke for itself as a worthy winner. This is part of the work being carried to develop staff recognition, more details of which will be coming your way soon. Anyone can nominate a member of staff for a Chairman s Award by emailing their details for consideration to communications@shropcom.nhs.uk

November 2016 Sustainability and Transformation Plan (STP) The Sustainability and Transformation Plan for Shropshire and Telford & Wrekin, which sets out how health and social care will be delivered for the future, has been published. The plan sets out details for transformed neighbourhood services, safe and effective hospital care, ways in which new technology can be harnessed and how gaps in the workforce can be filled and financial resources better spent. STPs are a national initiative, and England is divided into 44 areas known as footprints. The Shropshire and Telford & Wrekin STP has brought together partners across the local area (including Mid Wales) to collaborate on challenges faced by the NHS in order to deliver the NHS Five Year Forward View of better health, patient care and improved efficiency. The work is being led by a Partnership Board, which has agreed that the joint work that binds us together is more important than any differences that set us apart. The four priorities are: Going Local how we will tackle the causes of poor health in local communities. Bringing care closer to where people live, helping people avoid preventable conditions and managing long-term conditions. This is especially important in our rural areas. A neighbourhood model is being developed as the basis of providing better services for patients who require professional help but not hospital care. You can read more about this below. Safe and Effective Hospital Care 300 clinicians have helped develop plans for hospital care. They are the people who deliver NHS services day-in-dayout. A large amount of public engagement has already been carried out as part of the NHS Future Fit programme. Into the Future new technologies offer enormous opportunities for helping people access help and support for their health and manage long-term conditions. Staffing and Financial Challenges we want to design new roles for our healthcare professionals and train more doctors, nurses and other staff. We also believe 74 million could be spent more effectively, and we need to improve efficiency. 4 The diversity of this area has been a key factor in shaping the proposed neighbourhoodbased approach, which brings together specialist teams so that GPs, social care professionals, community nurses, therapists, mental health workers and members of the voluntary sector can work far more closely together Where will community services fit? Neighbourhood Care Models These new models of care will provide needs based services in the community to reduce, or prevent, the need for acute intervention and treatments. We will reduce duplication of services which will improve productivity and release time to care. Developing lower cost delivery models will contribute towards bridging the financial gap and ensuring the long term financial viability of clinical services. The health and the needs of our population are very different across the county. This is reflected in the fifteen neighbourhood footprints that form the structure of our service delivery models. Our future service offer is being designed around a Team and Hub approach that builds upon the existing services within these communities. We will utilise public health data to identify future demand for services and to prioritise health needs within these communities. Neighbourhood Care Teams will be the first point of contact for patients who do not require emergency treatment. These teams will support and deliver Planned Care, Condition specific pathways such as Frailty and Respiratory, long term conditions management, interface between teams and Social Capital / Voluntary Sector (step up and step down), Point of Care Testing, End of Life Care, domiciliary care and early intervention for mental health conditions. You can find more details about the Neighbourhood planning and how this supports the STP in the Staff Zone of our website, and the full STP document is available from the homepage of our website. We will be sharing more details about this work as it develops. If you have any questions, please send them to communications@shropcom.nhs.uk

November 2016 Tell Shrewsbury and Telford Health Libraries what you think of them and you could win 20 in book tokens! If you haven t already done so, don t forget to put yourself in with a chance to win one of three 20 book tokens by completing the library survey. Even if you ve never used the library service up until now, you can still enter. The closing date is 16 December, and they hope to get book tokens to the winners before Christmas. They ll be using the survey responses to help them plan services into the future, so whether you think their services are terrific or terrible, tell them what you think! It should only take a few minutes to complete. They d also like to know how library services have benefited patient care, research, education and training, or your continuing professional development, so they can demonstrate the impact they have in these areas. Pick up a survey form from either library, or complete it online at www.surveymonkey.com/r/sathlibrarysurvey More information about Shrewsbury and Telford Health Libraries can be found on their website at www.library.sath.nhs.uk Changes to overdue fees at the library Changes have been made to the overdue loan charges recently, bringing them in to line with the library s educational partners, Staffordshire University and Keele University. The good news is that for most loans, there will no longer be any fines for any users. The only items they will charge fines on will be when the item has been reserved by another user, where they will charge 1 per day for overdue loans. This is to make sure that where a book is needed by another user, it is returned promptly. If a book you have out on loan is reserved by another customer, you will receive an email notification and will have five more days to return the book after it's return date. You will not be able to renew it. They have also waived any outstanding fines. You can contact the library by telephone on 01743 492512 or email shrewsbury.library@sath.nhs.uk and follow them on Twitter and Instagram @sathlibraries Change of address for the Safeguarding Team The Safeguarding Children Team has moved from West Road to a new base and has a new contact number. The new address is: Shropshire Community Health NHS Trust, Safeguarding Children Team, Halesfield 6, Telford, TF7 4BF (Satnav TF7 4QQ). To contact a member of the Safeguarding Children Teamcall 01952 580387 Staff Singing Sessions Singing together in a group is a great stress reliever and one study suggests, has a similar effect to yoga on breathing patterns, and its fun! So why not pop along to the relaxed informal singing session for all abilities led by professional singer/ musician Kate Allan the take place at The Redwoods Centre (Bistro). Non-singers are welcome! The next session will take place on Wednesday, 7 December, from 12.30pm to 1pm For more information contact jessica.kent@sssft.nhs.uk Your news If you have news, updates or events you would like to share with staff then please send the details through to the Communications Team at communications@shropcom.nhs.uk for consideration. 9 We cannot guarantee that everything we receive will be used due to the high volume of requests we get, but we will always respond to let you know what support we can provide.

Patient Engagement and Experience Update With Mark Donovan, Patient Experience and Engagement Lead Some dates for your diary! There are a couple of things I want to mention this month and they are the Inspiring People Everyone Counts half-day event taking place next month and the next round of Meridian real-time patient feedback training sessions. Inspiring People This half-day event will take place at Shrewsbury Football Ground on 26 January and focus on equality and diversity. The key note speaker will be Yvonne Coghill OBE, NHS England Director for Workforce Race Equality Standard Implementation. The event will run from 9.15am until 1pm and you can book your place by emailing louise.owen@shropcom.nhs.uk Meridian Training A number of real-time patient feedback training sessions will take place at William Farr House (K2) on 30 January. All Team Leaders, Managers and Patient Experience Leads/Champions are asked to come to one of the hour-long sessions, which will start at 11.15am, 12.15am,1.30pm, 2.30pm and 3.30pm. Book your place by emailing louise.owen@shropcom.nhs.uk More details about both events will be distributed alongside this edition of Inform. If you want any more information then contact me at mark.donovan@shropcom.nhs.uk, Michelle Bramble at michelle.bramble@shropcom.nhs.uk or Louise Owen at louise.owen@shropsom.nhs.uk or call 01743 277620. Staff Lottery Winners Here s a list of the latest set of Staff Lottery winners. All employees of this Trust, as well as The Shrewsbury and Telford Hospitals NHS Trust and Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust are eligible to join. To join the scheme you can download the lottery application form from the Staff Zone on the Trust website. This needs to be returned to Wendy Hall, Staff Lottery Administrator, William Farr House, Mytton Oak Road, Shrewsbury SY3 8XL. If you have any queries please email Wendy at wendy.hall@shropcom.nhs.uk or call 01743 277500 (ext 2293). October 2016 1453 Mrs. Karen Price RJ&AH MCSI Wards 500 4854 Mrs Tracey Parrish SCHT School Nursing Donnington Wood 250 174 Miss Natalie Rose S&TH Hospital @ Night, Control Room PRH 100 2546 Mrs Cheryl Holding SCHT HMP Stoke Heath 50 1432 Ms. Jane Pallant SSSF IAMH Castle Lodge Telford 25 451 Mrs. Shirley Lewis RJ&AH Powys Ward 25 2368 Mrs. Shan Griffiths RJ&AH Ercall Ward 25 3466 Mrs. Ann Wain RJ&AH Housekeeping 25 364 Miss Rebecca Freeman S&TH Theatres RSH 25 4973 Miss Rita Codjoe S&TH Shrewsbury MLU 25 4939 Alison Manley S&TH Ward 9 PRH 25 4617 Miss Emma Davies SCHT Podiatry, Dawley 25 4435 Mrs. Susan Dowle S&TH Shropshire Healthcare 25 2528 Mrs. Helen Davies Brown S&TH Ward 28 - Trauma & 25 4931 Mrs Kathleen Wood S&TH Hospital @ Night Nurse Practitioner PRH 25 4378 Ms. Alison Hughes S&TH Ward 25 - General Surgery 25 Inform is produced by the Communications Team. If you have any ideas for features or you would like to promote you and your teams success then simply email communications@shropcom.nhs.uk