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Consultancy, training and project management Concerto Services is an established and respected provider of services to a number of industry sectors. Operating from riverside offices in the Summer Wine Country of Holmfirth, West Yorkshire, we offer high calibre programmes offsite, onsite nationally and via distance learning. We are proud to present our current catalogue of training and workforce development programmes. Please enquire for fuller det ails or to discuss any additional training or consultancy requirements. Services that help your organisation to improve and grow

Concerto Training Services: Our training programmes Accredited award programmes CIEH Award level 2 in Food Safety in Catering NCFE Cert. level 2 in Dementia Awareness NCFE Cert. level 2 in Safer Moving & Handling NCFE Award level 2 in Safeguarding Children and Young People NVQ Assessor A1 award NVQ Internal Verifier V1 Award NVQ Health & Social Care Adults Level 2 / Level 3 /Level 4 NVQ Health & Social Care Children & Young People Level 3 / Level 4 NVQ Leadership and Management for Care Award Level 4 Preparing to Teach in the Lifelong Learning Sector (PTLLS) Award Certificate in Teaching in the Lifelong Learning Sector (CTLLS) 7304 Award Diploma in Teaching in the Lifelong Learning Sector (DTLLS) 7305 Award

Adults Services Care Planning, Daily Recording and Key Working Loss and Bereavement NVQ Health & Social Care Adults Level 2 / Level 3 /Level 4 Person-centred practice Safeguarding Vulnerable Adults (POVA) Social Care and Child Care programmes Care Worker Induction Emergency First Aid for the Appointed Person Equal Opportunities and Cultural Awareness Fire Safety Awareness First Aid Basic Awareness Food Hygiene Awareness Full Induction (Four/Five Day) to comply with Common Induction Standards Health & Safety in the Workplace Infection Control Moving & Handling of People Online Day One Introduction Programme for Care Workers (customised interactive programme) Paediatric First Aid Course Safeguarding Children and Young People Safeguarding Vulnerable Adults (POVA) Recording, Report Writing and Effective Communication

Children and Families Services Assessment Skills for Children s Services Attachment Theory & Practice Care Planning, Daily Recording and Key Working Common Assessment Framework Foster Care: CWDC Training, Support & Development Standards NCFE Award level 2 in Safeguarding Children and Young People NVQ Health & Social Care Children & Young People Level 3 / Level 4 Paediatric First Aid Course Resilience, risk and protective factors in supporting children and families Safeguarding Children and Young People Working with Families in the Community: a training programme for Parent Support Workers, Family Support Workers, Contact Workers and Social Work Assistants Disability and Special Needs Services Autistic Spectrum Disorders Awareness Dementia Awareness Learning disabilities: an introduction for non-specialists NCFE Cert. level 2 in Dementia Awareness NCFE Cert. level 2 in Safer Moving & Handling Person-centred practice Postural Care Skills Programme

Tutoring and management Tutoring and mentoring Certificate in Teaching in the Lifelong Learning Sector (CTLLS) 7304 Award Diploma in Teaching in the Lifelong Learning Sector (DTLLS) 7305 Award Dynamic Teaching: Enhanced training and presentation skills NVQ Assessor A1 award NVQ Internal Verifier V1 Award Preparing to Teach in the Lifelong Learning Sector (PTLLS) Award Presentation skills Senior Carer, Management and Specialist Essential Skills for the Senior Care Worker Handling complaints Independent complaints investigation and serious case reviews Mentoring Skills NVQ Leadership and Management for Care Award Level 4 Risk Assessment in Social Care Services Staff Supervision and Appraisal Skills Warner recruitment Employment Agency Skills Essential Skills for the Social Care Agency Consultant Warner recruitment

Concerto Business Services: Our project management and consultancy services Independent complaints investigations and review panel members Independent social work assessments and consultancy Serious case reviews Virtual training department service Workforce development programme review and consultancy Concerto Services: Our record Our company is proud to have provided quality services to a large number of important clients. The following list is a small selection: Active Home Care Action First AJ Social Care Balfour Beatty Construction Barnardos Birkwood Plant Training Bolton Social Services Bryn Melyn Group Camphill Village Trust Capita Catalis Choice Recruitment Doncaster Social Services Ethical Care Recruitment Full Body & the Voice Theatre Hesley Group Hollybank Trust Liverpool City Council Mencap NACRO National House Building Council Principles Social Care Recruitment Profile Locums Quality Locums Social Work 2000 Rotherham Social Services Spectrum Social Care St John Ambulance Sutton Social Work Sure Start Wakefield Social Services Wrencare

Whatever your needs, Concerto Services will endeavour to meet them to the highest standards at an economic price. We look forward to working with you. Tel. 01484 663399 Email enquiries@concertoservices.co.uk www.concertoservices.co.uk Services that help your organisation to improve and grow