Qualification details Title New Zealand Certificate in Hairdressing (Salon Support) (Level 3) Version 1 Qualification type Certificate Level 3 Credits 120 NZSCED 110303 Food, Hospitality and Personal Services > Personal Services > Hairdressing DAS classification 967 Service Sector > Beauty Services > Hairdressing Qualification developer New Zealand Hair and Beauty Industry Training Organisation Inc (HITO) Next review December 2020 Approval date 24 March 2015 Strategic purpose statement The purpose of this qualification is to provide the hairdressing industry with people who have obtained sufficient knowledge, practical skills and attitudes to perform limited salon and client support services that contribute to the effective operation of the salon. This qualification is suitable for learners who may have no prior knowledge or experience in support services for hairdressing salons and clients and who wish to provide limited salon support and client support services in a hairdressing salon. Graduates will be capable of operating at a foundation level under supervision. Outcome Statement Graduate profile Graduates of this qualification will be able to: 1. Apply knowledge of salon culture and hierarchy and specific industry terminology to communicate appropriately with clients, peers and supervisors within the salon and follow instructions and ensure observation of technical skills is respectful of the client experience 2. Undertake limited reception duties, including appointment making, home hair care sales and maintenance of retail product displays 3. Apply knowledge of the key role a salon assistant plays to provide limited support services that contribute to the client journey through the salon 4. Perform a limited scope consultation, including hair and scalp analysis 5. Perform elementary styling tasks, including blow drying, moulding, setting and long hair ups 6. Safely hold scissors, follow a pre-cut guide, comb and project the hair and maintain even tension on a mannequin 7. Mix, apply and remove a limited range of colour treatments Qualification Reference 2411 Page 1 of 6
as directed 8. Understand the process and basic principles when neutralising chemical reformation services 9. Meet the personal health and presentation requirements of the salon environment, and self-style in ways that promote current trends in fashion 10. Follow workplace health, safety, hygiene and environmental policies, identify and report potential hazards to minimise the impact of workplace activities on the environment Education pathway Employment pathway This qualification can follow on from the NZ Certificate in Salon Skills (Introductory) (Level 2). It is the first in the following suite of qualifications that provide alternative pathways to recognition as a Professional Hairstylist: New Zealand Certificate in Hairdressing (Salon Support) (Level 3) New Zealand Certificate in Hairdressing (Emerging Stylist) (Level 4) New Zealand Certificate in Hairdressing (Professional Stylist) (Level 4). This qualification is a prerequisite for the New Zealand Certificate in Hairdressing (Emerging Stylist) (Level 4). Graduates of this qualification may progress into the New Zealand Certificate in Hairdressing (Emerging Stylist) (Level 4); and then into the New Zealand Certificate in Hairdressing (Professional Hairstylist) (Level 4). On completion of this qualification a graduate will be equipped to work in a Salon Support role in a hairdressing salon. Qualification specifications Qualification award This qualification may be awarded by the organisation with whom the trainee is enrolled. This may be an accredited training provider with an approved programme leading to award of the qualification, or the industry training organisation (HITO) that has arranged training leading to award of this qualification. The formal document certifying the award of this qualification bears the New Zealand Qualifications Framework logo. It may also include the name or logo of the awarding body. Evidence requirements for assuring consistency All TEOs either arranging training or delivering programmes that lead to the award of the qualification are required to participate in a consistency process scheduled by NZQA. This will involve reviewing evidence associated with graduate s achievement of outcomes, establishing a periodic cycle for a review focus for the external consistency review, and agreeing acceptable standards and/or benchmarks for qualification outcome achievement, and areas for Qualification Reference 2411 Page 2 of 6
improvement. To demonstrate how graduates are achieving the qualification graduate profile outcomes, TEOs are required to produce their own evidence in a high level report. Evidence will include the following: Employer surveys to determine if graduates of the qualification are achieving graduate profile outcomes. Evidence of effective processes to identify changing training needs of industry. A range of workplace evidence demonstrating that graduates meet the graduate profile outcomes. Any other relevant evidence as appropriate. The purpose of the managing consistency event is to: review evidence associated with achievement of qualification outcomes at the level of the qualification. identify issues or opportunities associated with outcome achievement. Further information can be found on the NZQA website. Credit transfer and recognition of prior learning arrangements Minimum standard of achievement and standards for grade endorsements Recognition of existing skills and knowledge will be arranged by the tertiary education organisation (TEO) providing the programme leading to the qualification. TEOs must have policies and procedures in place for managing credit transfer and for recognising prior learning and current competency. These policies and procedures, along with details of associated fees, must be available to the applicant prior to their enrolment. To facilitate credit transfer, TEOs must clearly demonstrate the equivalency between each of the outcomes in the graduate profile, and the assessment components of their programmes. Graduates of the New Zealand Certificate in Hairdressing (Salon Support) (Level 3) and/or the New Zealand Certificate in Hairdressing (Emerging Stylist) (Level 4) qualifications who go on to enter into workplace-based learning will be granted credit recognition towards the New Zealand Certificate in Hairdressing (Professional Hairstylist) (Level 4). They will only need to complete training for the further skills and knowledge required for the Profession Hairstylist qualification. This typically means an additional 70-190 credits worth of learning, practice and assessment in order to meet the graduate profile outcomes for that qualification. The minimum standard of achievement required for the award of the qualification will be the achievement of all the graduate outcomes in the graduate profile. Qualification Reference 2411 Page 3 of 6
There are no grade endorsements for this qualification. Entry requirements (including prerequisites to meet regulatory body or legislative requirements) N/A Qualification conditions Overarching conditions relating to the qualification Conditions for programme structure There is no required sequence for the assessment of individual graduate outcomes. Wherever possible and suitable, the graduate outcomes should be assessed through practical activities, rather than through written tests or assignments. It is expected that programme delivery will incorporate embedded literacy and numeracy skills development. Programme delivery must ensure that assessment of the outcomes requires candidates at all times to follow safe practices that ensure personal safety and the safety of clients, staff and the environment. Conditions for programme context Other conditions Programme delivery must ensure that for all practical hairdressing skills assessment must happen on live models from outside the learning environment unless specified that mannequins may be used. Where programmes do not include the optional unit standards set out below as specific conditions relating to the graduate profile, programme developers should consider the listed unit standards as a guide to the minimum requirements for programme content. Specific conditions relating to the Graduate profile Qualification outcomes Conditions Mandatory or 1 Apply knowledge of salon culture and hierarchy and specific industry terminology to communicate appropriately with clients, peers and supervisors within the salon and follow instructions and ensure observation of technical skills is respectful of the client experience. 5 credits 2 Undertake limited reception duties, including appointment making, home hair care sales and maintenance of retail product displays. 3 Apply knowledge of the key role a Salon Assistant plays to provide Unit standard 21938 Unit standard 21940 Unit standard 28844 Unit standard 25435 Unit standard 25436 Unit standard 25794 Unit standard 2866 Qualification Reference 2411 Page 4 of 6
limited support services that contribute to the client journey through the salon. 15 credits 4 Perform a limited scope consultation, including hair and scalp analysis. 5 Perform elementary styling tasks, including blow drying, moulding, setting and long hair ups. 40 credits 6 Safely hold scissors, follow a precut guide, comb and project the hair and maintain even tension on a mannequin. 7 Mix, apply and remove a limited range of colour treatments as directed. 8 Understand the process and basic principles when neutralising chemical reformation services 5 credits 9 Meet the personal health and presentation requirements of the salon environment, and self-style in ways that promote current trends in fashion. 5 credits 10 Follow workplace health, safety, hygiene and environmental policies, identify and report potential hazards and minimise the impact of workplace activities on the environment. Unit standard 2869 Unit standard 9953 Unit standard 25438 Unit standard 2873 Unit standard 28848 Unit standard 2870 Unit standard 2871 Unit standard 25076 Unit standard 25077 Unit standard 25792 Unit standard 28837 Unit standard 19793 Unit standard 25789 Unit standard 28835 Unit standard 25791 Unit standard 2891 Unit standard 28843 Unit standard 25439 Unit standard 25790 Unit standard 28845 Transition information Replacement information This qualification replaced the National Certificate in Hairdressing (Salon Support) [Ref: 0268]. Qualification Reference 2411 Page 5 of 6
The last date of entry in to programmes leading to the replaced qualification is 31 December 2016. People currently working towards the replaced qualification must complete its requirements, or transfer to a programme of study or training leading to this qualification, by 31 December 2017. It is anticipated that no existing candidates will be disadvantaged by these transition arrangements. However, anyone who feels that they have been disadvantaged may appeal to the New Zealand Hair and Beauty Industry Training Organisation Incorporated at the address below. Appeals will be considered on a case by case basis. New Zealand Hair and Beauty Industry Training Organisation Incorporated PO Box 11764 Wellington Telephone 04 499 1180 Email enquiries@hito.org.nz Qualification Reference 2411 Page 6 of 6