Equality Information 2018

Equality Information 2018 January 2018

1. Purpose The purpose of the data in this document is to provide key equality data about our workforce and hospital and community services patients for the period 1 st October 2016 30 th September 2017. This report and the Equality Report 2018 are produced and published to meet Public Sector Duty requirements of the Equality Act 2010. 2. Background Patient information reported relates to gender, ethnicity, age, marital/ civil partnership status and religion and belief. Information for other protected characteristics (sexual orientation, disability, pregnancy and maternity information and gender reassignment) is collected where it is relevant to immediate health care needs but is not reported here. Workforce data relates to eight protected equality characteristics which are gender, ethnicity, age, disability, religion or belief, sexual orientation, marital/ civil partnership status and pregnancy/ maternity status. Currently gender reassignment data is not gathered. 3. Equality information contents Section 1 Section 2 Section 3 Section 4 Hospital patients Sutton Community Services patients Workforce Staff survey 2016 by demographic group We want to thank the Workforce Intelligence Team and the Information Team for their support in producing the data included in this document. 4. Conclusions The workforce data is similar to previous years, however there is a steady increase in the proportion of staff from BAME backgrounds (3% point increase since 2015). Patient data is also generally similar to previous year s findings with positive patient survey responses and representative patient usage of our services. Analysis of this data is included in the Equality Report 2018, highlighting areas for further attention and areas where improvements have been made. 2

5. Section 1 Hospital Patients 1st October 2016 30th September 2017 i) Gender GENDER (NHS & PP) Percentage of patients Num ber of patients Male 38.6% 20,157 Female 61.4% 32,023 Grand Total 100.0% 52,180 3

ii) Ethnicity ET HNICIT Y (NHS & PP) White British Percentage of patients Num ber of patients 68.3% 35,654 White Other White Irish 1.7 % 893 White Other 9.6% 4,984 Asian Asian Bangladeshi 0.3% 168 Asian Indian 2.3% 1,223 Asian Other 2.3% 1,224 Asian Pakistani 0.8% 439 Black Black African 1.8% 943 Black Caribbean 2.4% 1,252 Black Other 0.4% 188 Other Chinese 0.7 % 386 Not Disclosed/Unknown Grand total Mixed Other 0.6% 290 Mixed W&B African 0.1% 78 Mixed W&B Caribbean 0.2% 87 Mixed White & Asian 0.2% 123 Other 3.3% 1,7 04 4.9% 2,544 52,180 4

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iii) Age 6

iv) Marital and Civil Partnership 7

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v) Religion and Belief 9

Section 2 Sutton Community Services Patients 1st October 2016 30th September 2017 i) Gender Breakdown of male and female patients seen/ treated in 2016/17 % of Patients No. of Patients Females 57.1% 28387 Males 42.9% 21371 Total 100% 49758 Sutton Integrated Locality Teams* includes Sutton Ad Hoc Dressing Clinic, Sutton Domiciliary Physiotherapy, Sutton Flu Campaign 2017 Carshalton, Sutton Flu Campaign 2017 Sutton-Cheam, Sutton Flu Campaign 2017 Wallington, Sutton Herceptin At Home, Sutton ILT Carshalton Locality Team, Sutton ILT Sutton and Cheam, Sutton ILT Wallington, Sutton MDT Facilitator, Sutton Night Nursing Service OPARS: older people's assessment and rehabilitation service** Dysphagia: problems with swallowing for people with learning disabilities*** Diabetes Tier 3: patients who see dieticians, nurses and consultants within the diabetes team**** Diabetes Education Sutton: an education programme for people with diabetes ***** 10

ii) Ethnicity Breakdown of ethnic group of patients seen/ treated between 1.10.15 30.9.16 Ethnic group No. of patients % of patients Asian 4428 9% Black 2024 4% Other 3558 7% White British 28924 58% White Other 4406 9% Not stated 6418 13% Total 49758 See Gender section for chart abbreviations 11

iii) Age See Gender section for chart abbreviations 12

iv) Marital status 13

Section 3 - Workforce information 1st October 2016 30th September 2017 i) Gender 14

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Ethnicity 17

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iii) Age 20

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iv) Disability 22

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v) Sexual Orientation 24

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iv) Religion and belief 26

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v) Marital status 28

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Women Disabled Not disabled White Black and Minority Ethnicity Full Time Part Time Age 16-30 Age 31-40 Age 41-50 Age 51+ EQUALITY INFORMATION 2018 Section 4 2016 staff survey findings by demographic group 2016 2015 2014 Statistical ly significant change since 2015 Statistical ly significant change since 2014 Average for Acute Specialist Trusts % Ranking Compared with all Specialist Trusts in 2015 % HCC Key Score No. Description Staff recommendation of the Trust as a place to work or 4.19 4.2 4.13 + 4.17 better than average KF1 receive treatment 4.26 4.17 4.2 4.1 4.19 4.18 4.22 4.19 4.18 4.24 4.2 4.19 4.14 % feeling satisfied with the quality of work and patient 4.12 4.05 n/a n/a 4.12 average KF2 care they are able to deliver 4.27 4.12 4.11 4.13 4.12 4.08 4.28 4.13 4.04 4.17 4.11 4.1 4.12 % agreeing that their role makes a difference to 92 92 n/a n/a 92 average KF3 patients 94 92 92 92 92 91 93 91 92 89 91 92 94 KF4 Staff motivation at work 4 3.99 3.94 = 3.98 average 4.09 3.98 4 3.84 4.01 3.99 4.04 3.99 4.01 3.85 3.94 4.05 4.09 KF5 Recognition & value from manager/trust 3.66 3.63 n/a n/a 3.56 better than average 3.71 3.72 3.64 3.51 3.67 3.65 3.69 3.65 3.65 3.68 3.68 3.72 3.57 KF8 Staff satisfaction with responsibility & involvment 3.98 3.96 3.93 = 3.96 average 4.02 3.97 3.97 3.85 3.99 3.98 3.95 3.97 3.96 3.94 3.96 4.02 3.97 KF9 Effective Team Working 3.89 3.89 n/a n/a 3.84 better than average 3.89 3.89 3.9 3.71 3.92 3.91 3.86 3.9 3.88 3.97 3.88 3.89 3.88 KF14 Staff satisfaction with resourcing & support 3.54 3.45 n/a n/a 3.48 average 3.64 3.56 3.54 3.47 3.55 3.52 3.61 3.55 3.49 3.71 3.53 3.53 3.47 KF10 Support from immediate managers 3.89 3.88 3.81 + 3.79 better than average 3.97 3.94 3.89 3.82 3.91 3.9 3.9 3.89 3.9 3.92 3.89 3.95 3.84 KF11 % appraised in last 12 months 88 88 85 + 88 average 95 88 87 85 88 89 84 87 90 82 86 89 91 KF12 % quality of appraisals 3.26 3.24 n/a n/a 3.23 average 3.52 3.34 3.25 3.05 3.29 3.21 3.54 3.29 3.12 3.5 3.37 3.29 3.04 KF13 Quality of non-mandatory training & development 4.1 4.11 n/a n/a 4.05 better than average 4.16 4.08 4.12 4.08 4.11 4.1 4.16 4.11 4.08 4.19 4.13 4.13 3.99 KF15 % satisfied with opportunities for flexible working 55 55 n/a n/a 53 better than average 62 51 56 46 56 56 52 51 74 50 56 58 54 KF16 % Working extra hours 78 79 77 = 75 worse than average 65 75 78 74 78 79 73 79 67 74 77 80 78 KF17 % suffering work-related stress 35 34 36 = 34 average 28 32 35 53 34 36 33 36 30 35 36 33 36 % feeling pressure in last 3 months to attend work 51 48 47 = 59 better than average KF18 when feeling unwell 46 43 54 66 50 51 53 52 46 54 53 49 49 KF19 Organisation/ mgmt action on HWB 3.69 3.72 n/a n/a 3.72 average 4.08 3.7 3.69 3.66 3.7 3.69 3.75 3.69 3.71 3.77 3.65 3.74 3.66 % experiencing physical violence from patients, 4 4 4 = 6 better than average KF22 relatives or the public in last 12 months 3 4 3 3 4 4 3 4 4 4 4 5 2 % experiencing physical violence from staff in last 12 1 1 1 = 1 better than average KF23 months 0 2 1 3 1 1 2 1 1 0 1 2 1 KF24 % staff reporting physical violence in the last 12 months 77 79 58 + 56 better than average 79 75 78 / 82 79 69 78 75 0 79 83 69 % experiencing harassment, bullying or abuse from 18 17 20 = 21 better than average KF25 patient, relatives or the public in last 12 months 13 13 18 17 17 17 17 17 16 16 15 18 18 % experiencing harassment, bullying or abuse from 24 22 24 = 23 average KF26 staff in last 12 months 16 24 23 38 22 22 28 25 18 19 23 24 26 KF27 % staff reporting harassment in last 12 months 47 40 39 = 37 better than average 49 34 51 42 48 48 48 47 48 47 43 52 46 % reporting good communication between senior 42 42 36 + 38 better than average KF6 management and staff 45 46 41 41 42 41 46 43 36 47 42 44 36 KF7 % able to contribute towards improvements at work 78 78 76 = 73 better than average 78 80 78 72 79 78 77 78 77 75 81 78 77 % experiencing discrimination at work in last 12 10 8 10 = 8 average KF20 months 6 9 10 16 9 7 18 10 8 12 11 10 6 % believing Trust provides equal opportunities for 87 87 86 = 88 average KF21 career progression or promotion 95 88 87 76 88 91 74 86 89 89 88 87 86 % witnessing potentially harmful errors, near misses or 25 25 26 = 29 better than average KF28 incidents in last month 19 24 24 27 24 25 24 26 17 28 27 23 21 % reporting errors, near misses or incidents witnessed 93 92 89 = 92 average KF29 in last month 97 90 94 95 93 93 92 93 96 93 96 93 90 Fairness and effectiveness of incident reporting 4.01 3.96 n/a n/a 3.85 better than average KF30 procedures 3.96 3.99 4.02 3.97 4.01 4 4.03 4.01 3.96 4.04 4.06 4.01 3.94 Staff confidence / security in reporting unsafe clinical 3.91 3.88 3.9 = 3.75 better than average KF31 practice 3.88 3.91 3.91 3.81 3.92 3.92 3.86 3.92 3.81 3.97 3.93 3.92 3.83 Best for Acute Specialist Trusts % Men KF32 3.95 3.98 3.84 + 3.8 better than average 4.00 3.93 3.98 3.95 3.91 4.11 3.98 3.76 4.04 3.94 3.99 3.87 Effective use of patient / service user feedback 3.98 Overall engagement score 4.02 4.02 2.97 + 4.01 better than average 4.04 4.02 3.91 4.03 4.02 4.04 4.02 3.99 3.98 4.02 4.04 4.03 30 Number of respondents 375 1340 158 1610 1355 394 1490 293 293 495 486 491

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