RTO: Inner Melbourne VET Cluster 7/11/11 8/11/11 RTO DETAILS RTO Name Address Registration Contact RTO: Inner Melbourne VET Cluster NTIS Number 21732 Level 1, 71 Palmerston Crescent, South Melbourne Penny Vakakis Website http://www.imvc.com.au Phone Number 9686 2354 Email pvakakis@imvc.com.au Student Numbers 385 in 2011 AUDIT TEAM Lead Auditor Chloe Dyson Auditor/s Therese Hickey Technical Advisor/s Observer/s REGISTERING BODY DETAILS Contact Person Katherine Papastathopoulos Phone Number 9651 3225 Email vet.audit@edumail.vic.gov.au AUDIT DETAILS Type of Audit Guidelines audited Audit Date/s 7-8 November, 2011 Other audit notes Extension to scope and Renewal 1.2.3, 1.3.3, 1.3.4, 1.4.1, 2.1.2, 2.2, 2.3 3.4 4.1, 4.2, 4.4 5.1 1.5 This report addresses both the re-registration and extension to scope audit. ACCOMPANYING REPORTS Yes No Continuing Registration Standards & Conditions VRQA Guidelines Re-registration Checklist Version 1 July 2010 Page 1 of 8
RTO: Inner Melbourne VET Cluster 7/11/11 8/11/11 FOCUS OF AUDIT NTIS Code QUALIFICATION/UNIT OF COMPETENCE/ACCREDITED COURSE Qualification/Unit of Competence/Accredited Course (as per NTIS) SIT20307 Certificate II in Hospitality (Kitchen Operations) Schools SIT20207 Certificate II in Hospitality Schools Delivery Site SIB20110 Certificate II in Retail Makeup and Skin Care Richmond (extension to scope) WRH20109 Certificate II in Hairdressing Richmond (extension to scope) INTERVIEWEE/S: Staff name and position; employer name and position; students by program (do not list by name) Colleen Carters RTO Administrator Penny Vakakis - CEO Version 1 July 2010 Page 2 of 8
AUDIT SUMMARY Guideline 1: Governance, Probity and Compliance with Statutory Requirements Result Guideline 1.3.3. Compliant The RTO is non compliant with Guideline 1.3.3. While the RTO records management procedure states that the RTO will meet VTQA requirements it does not specifically state that copies of student records are not able to be withheld from the provider and that copies of student records able to be provided in electronic and print versions, at no cost to the VRQA in the event that the provider ceases operations. The RTO is required to adjust its records management procedures so that VRQA s requirements ate specified. Guideline 1.3.4 The RTO is non compliant in this Guideline. Refer AQTF report 1.4. The Trainer and Assessor s qualifications and professional development have not been consistently verified by the RTO. The RTO is required to revise its processes to ensure that trainer/assessor qualifications and experience are verified. Guideline 1.4 The RTO is compliant with Guideline 1.4 Guideline 1.5 The RTO is compliant with Guideline 1.5. Version 1 July 2010 Page 3 of 8
Guideline 2: Quality Assurance, Review and Evaluation Processes Result Guideline 2.1.2 Compliant The RTO is non compliant with Guideline 2.1.2. This guideline requires that the RTO has a plan/schedule in place for validation of assessment with external parties. Extension to scope: not audited. The RTO is required to ensure that a validation plan/schedule is in place for validation of assessment with external parties. Guideline 2.2. The RTO is non compliant with Guideline 2.2. Inner Melbourne VET Cluster has a Plagiarism Policy and information is provided in the student handbook. Cheating is not specifically defined in the policy or in the student handbook. The Staff handbook does not include advice on the policy or methods for preventing cheating and plagiarism. The policy/procedure does not state how the assessor will systematically check for plagiarism and cheating. Extension to scope: not audited. Version 1 July 2010 Page 4 of 8
The RTO is required to ensure that policies and procedures are in place and implemented to prevent and detect cheating and plagiarism amongst its students and to deal appropriately with any instances of these practices. Version 1 July 2010 Page 5 of 8
Guideline 3: Student Enrolment Records and Certification Result Compliant The RTO is compliant with Guideline 3. Version 1 July 2010 Page 6 of 8
Guideline 4: Student Learning Outcomes and Welfare Services Result Compliant The RTO is compliant with Guideline 4. Version 1 July 2010 Page 7 of 8
Guideline 5: Teaching, Learning and Assessment Result Compliant Re-registration audit and extension to scope audit: The RTO is non compliant with Guideline 5. Please refer to Element 1.5 in the AQTF reports. There relevant issues were mapping of tasks to units, RPL assessment tools and model answers. The RTO is required to ensure that the requirements of VRQA Guideline 5 are met when revising assessment for: Certificate II in Hospitality (Kitchen Operations) Certificate II in Hospitality Certificate II in Retail Makeup and Skin Care Certificate II in Hairdressing Version 1 July 2010 Page 8 of 8