Homelessness Prevention & Rapid Re-Housing Program (HPRP) Quarterly Performance Reporting Updated April 2010

Homelessness Prevention & Rapid Re-Housing Program (HPRP) Quarterly Performance Reporting Updated April 2010 Version 3.0

Table of Contents Introduction... 1 Module Objectives... 1 HPRP Quarterly Reporting Overview... 1 Basic Reporting Requirements... 2 QPR Data Elements...2 Definitions... 2 Reporting Persons/Households to be Served... 4 Pro-Ration Exception... 4 Filing Instructions... 5 Process Steps... 6 Logging Into e-snaps... 7 Grantee State... 10 Grantee Information... 11 Report Period and Status...13 Persons and Households Served... 14 Housing Outcomes for Persons Served with Homelessness Prevention Assistance...19 Housing Outcomes for Homeless Assistance...22 Expenditures by Activity... 25 Grant Allocation... 27 Authorizing Information and Certification... 30 Summary... 31 Final QPR... 33 CONGRATULATIONS!... 34 Module Summary and Checklist... 35 HPRP Quarterly Reporting 4/1/2010 i

Introduction Welcome to the first online training module for the Homelessness Prevention and Rapid Re-Housing Program (HPRP) Quarterly Reporting. In completing this module, you will learn how to complete all of the e-snaps Quarterly Reporting forms that are required for HPRP. This module consists of two sections. The first section, HPRP Quarterly Reporting Overview provides an overview of the definitions, general reporting requirements, and filing requirements for the HPRP Quarterly Performance Report (QPR) submission in e-snaps. It also provides specific information for completing the QPR screens. Grantees and subgrantees (and entities providing HPRP services under contract with a subgrantee) should use these instructions to ensure consistency and accuracy when completing the QPR. The second section of this module, Process Steps, walks you step by step through the e- snaps HPRP Quarterly Reporting forms and explains how to navigate the forms. Grantees should use these instructions when entering and submitting the QPRs to HUD each quarter. Remember that, when completing forms in e-snaps, the form you are currently completing will appear in bold on the left menu bar. Also, remember to save regularly by selecting "Save" at the bottom of your screen. Module Objectives By the end of this module, you should be able to: Understand how to complete the QPR for HPRP. Complete the QPR forms for HPRP within e-snaps. Navigate through the various reporting forms you need to complete and be able to make revisions or fixes as directed on the "Submission Summary" form Successfully submit your QPRs to HUD. HPRP Quarterly Reporting Overview The American Recovery and Reinvestment Act of 2009 (the Recovery Act) established the Homelessness Prevention Fund, later renamed the Homelessness Prevention and Rapid Re-Housing Program (HPRP). The program assists households at risk of homelessness and households that are literally homeless. Section 1512 of the Recovery Act requires that all grantees submit Quarterly Performance Reports (QPRs) on the grant funds received. The first quarterly reporting period began on October 1, 2009. Prior versions of these instructions covered the Quarterly Performance Report (QPR) and the Initial Performance Report (IPR) submissions in e-snaps. These updated instructions do not include the IPR because is it no longer required. HPRP Quarterly Reporting 4/1/2010 1 of 35

Basic Reporting Requirements HUD outlined the basic requirements for reporting on HPRP in its Notice of Allocations, Application Procedures, and Requirements for Homelessness Prevention and Rapid Re-Housing Program Grantees under the American Recovery and Reinvestment Act of 2009 [Docket No. FR-5309-N-1, March 19, 2009]. The HPRP Notice indicates that each grantee must prepare and submit the following reports to HUD: An Initial Performance Report (IPR), which is no longer required. Ongoing Quarterly Performance Reports (QPRs), due within 10 days of the end of each quarter (January 10, April 10, July 10 and October 10) for the period of program operations. An Annual Performance Report (APR) due within 60 days of the end of each federal fiscal year. HUD has further specified reporting requirements for the QPR in the HPRP Quarterly Performance Report: Data Elements, Response Categories and Justification (QPR Data Elements), which has been approved by the U.S. Office of Management and Budget (OMB). For a copy of this document, go to the HUD Homelessness Resource Exchange at http://www.hudhre.info/hprp/. Grantees should use a Homeless Management and Information System (HMIS) or comparable clientlevel database to produce performance data for the QPR. Note that a comparable database is only allowable as outlined by the HPRP Notice and related policies. A grantee may use other sources to produce financial data for the reports, such as the grantees accounting system or HUD s Integrated Disbursement and Information System (IDIS). QPR Data Elements The HUD-required information included in the QPR Data Elements will be collected via e-snaps. FederalReporting.gov will collect many of the elements that were approved in the QPR Data Elements. Therefore, HUD will not require grantees to report on these data elements in e-snaps. The Recovery Act specifically requires HPRP grantees to report client-level data, such as demographic characteristics, in an HMIS or comparable client-level database. Grantees will therefore use HMIS to aggregate and report Program Performance data for the QPR. Grantees will then enter this information into e-snaps. Grantees will use other sources to get data for the other QPR sections, such as internal financial systems or IDIS for data elements in the Expenditures section. Program performance data elements are based on the data collection requirements described in HUD s HMIS Data and Technical Standards (as revised July 2009). The HMIS Data and Technical Standards include standards and instructions regarding HMIS data collection. For a copy of HUD s HMIS Data and Technical Standards, go to the HUD Homelessness Resource Exchange at http://www.hudhre.info/hprp. Definitions This section describes a number of terms that are used in the QPR: Preliminary vs. Final report status in e-snaps: Grantees will see all of their previous QPR submissions, as well as a new orange folder icon called HPRP Q3 Performance Report (Preliminary), when e-snaps opens for reporting on April 1. Grantees must complete and submit this preliminary report by April 10, 2010. Users can save and exit this report as many times as needed before submitting it to HUD. When the report is complete, users must click the submit button on the Summary screen for e-snaps to accept the report. If the submit button is grayed out, this means HPRP Quarterly Reporting 4/1/2010 2 of 35

required data is missing. To determine what data is missing or incomplete, users should refer to the Summary table at the end of the report. If the report has already been submitted, the submit button will be grayed out and a message will appear underneath it stating, This e.form has been submitted. No further action is required to submit this report. Once the preliminary report is successfully submitted, the report is locked grantees cannot go back into the report to edit data. However, it is possible to change or update data once the report has been submitted. On the Submissions screen, users will see that a new orange folder has appeared, called HPRP Q3 Performance Report (Final). All the data from the preliminary report has populated this final report. To make a change to the preliminary submission, users should go into this final report, make the needed corrections, and click the Submit button again to send the information to HUD. As with the preliminary report, users can save and exit the final report as many times as needed before submitting it to HUD, but once the final report is submitted, it is locked. Grantees needing additional access to the report must contact HUD via the Virtual Help Desk. Grantee: The legal entity to which HUD awarded an HPRP grant and which is accountable for the use of the funds provided according to HPRP requirements. Subgrantee: Any non-profit organization or unit of general local government to which a grantee provides funds to carry out eligible activities under the grant and which is accountable to the grantee for the use of funds provided according to HPRP requirements. For units of general local government only, a Public Housing Agency (PHA) may be a subgrantee only if a waiver is requested by the grantee and approved by HUD. An agency of the grantee is not a separate unit of general local government to which the grantee can provide HPRP funds; rather, it is a part of the grantee itself. A subgrantee may provide funds to one or more organizations to provide HPRP eligible activities. Program Participant (i.e. Person Served ): A person or household whose Housing Status at program entry (excluding don t know and refused ) is entered in HMIS (or a comparable data system), and who receives HPRP Financial Assistance or Housing Relocation and Stabilization Services. Note that persons who are stably housed, as defined in the HMIS Data and Technical Standards, are not eligible for HPRP assistance. Grantees are responsible for assuring all program participants are eligible for HPRP assistance and that program participant files include documentation of eligibility. Household (i.e. Household Served ): A single individual or a group of persons who together apply to an HPRP funded program for services and meet the conditions for program participant per above. During a report period, a new household is only counted if all clients applying for services together are new. Program Enrollment: A program enrollment occurs when a Program Entry Date AND a Housing Status at program entry (excluding don t know and refused ) is entered in HMIS (or a comparable data system) for a person entering a program that provides HPRP-funded assistance (Financial Assistance, Housing Relocation and Stabilization Services). Program Performance Data: Program performance data refers to data about persons or households served with HPRP funds. Quarter (Q) and Grant to Date (GTD): The Q period represents unduplicated program participants served within the quarter. The GTD period represents unduplicated program participants served since grant execution (the date HUD and the grantee have both signed the grant agreement and the grantee can begin expending funds). HPRP Quarterly Reporting 4/1/2010 3 of 35

Victim Service Provider: A nonprofit or nongovernmental organization including rape crisis centers, battered women s shelters, domestic violence transitional housing programs, and other programs whose primary mission is to provide services to victims of domestic violence, dating violence, sexual assault, or stalking. Reporting Persons/Households to be Served Grantees must report an unduplicated count of persons and households served with grantee HPRP funds when all program performance data is entered into the same HMIS (or comparable database). When all subgrantees use a common data system, the grantee should work with its HMIS lead agency to produce unduplicated, aggregated program performance data for the QPR. An HMIS software application should be able to generate a single QPR response for questions involving participant data and unduplicate persons and households across all HPRP-funded programs using the common Grantee Identifier entered in HMIS (Program Descriptor Data Element 2.13). Grantees may only provide duplicated program performance data (i.e., where a person/household is served by more than one subgrantee) when subgrantees or organizations receiving HPRP funds from subgrantees use different data systems. This may occur when programs funded with HPRP operate in two or more Continuums of Care (CoCs) with distinct HMIS systems and/or when some programs use an HMIS and others use a comparable database according to HPRP requirements. An example is a victim services provider that uses a comparable database and another HPRP program that uses the local HMIS. Note: subgrantee programs that operate in more than one CoC jurisdiction are required to establish separate programs in each CoC jurisdiction s HMIS (or separate programs within an HMIS covering multiple CoCs) in order to report on clients served in each CoC distinctly. The QPR is intended to describe the number of people benefitting from the service, regardless of who directly participates in the service. Therefore, all members of a household should be reported as being provided an HPRP service if anyone in the household is provided the service. For example, if a household consists of an adult and a child, but only the adult participated in a case management session, two people and one household would be reported as served under case management. HPRP-funded programs (e.g. homelessness prevention hotlines or 211 call centers) that only provide outreach and engagement as an initial step prior to referring potentially eligible persons to other HPRP providers are not subject to the HMIS data collection and reporting requirements due to the limited nature of the client contact. HUD recognizes that some participants receiving outreach may not be included in the QPR. HPRP-funded programs that receive referrals from such outreach and engagement providers and that assist participants with HPRP funds are subject to the data collection and reporting requirements. If the outreach and engagement provider also provides other HPRP-funded services beyond outreach and engagement they would be required to collect and report client-level data. Pro-Ration Exception In some cases it may make sense for a grantee to pro-rate program performance data, particularly if it is also a subgrantee to another HPRP grantee and it uses both its own HPRP grant and the subgrant for the same HPRP eligible activity. In this case, the grantee is permitted to provide pro-rated program performance data to the other grantee for their QPR based on the portion of the HPRP funds represented by the subgrant. Pro-rating program performance data is only permitted in this case when separate tracking of person/household data by grantee source is not possible or feasible. A subgrantee must not report all program performance data to a single grantee for all persons assisted with HPRP funds from multiple HPRP grantees. HPRP Quarterly Reporting 4/1/2010 4 of 35

Pro-ration approach example: A city subgrants $500,000 to an urban county that also received $500,000 directly from HUD. The county then awards HPRP funds (a combination of both city and county HPRP awards) to a provider that uses the funds for Financial Assistance and Housing Relocation/Stabilization. In this case, the provider may report program performance data by eligible activity to the county. The county would report to the city the pro-rated number of persons/households served, based on the proportion of city funds included in the award to the provider. The city would then report this pro-rated number in its QPR. Questions on pro-rating data in e-snaps should be sent to the HRE Virtual Help Desk at: http://www.hudhre.info/helpdesk. Filing Instructions HPRP grantees must submit the QPR to HUD within 10 days after the end of each quarter using the HPRP QPR reporting tool in e-snaps. In addition to this instructions document, the e-snaps Training Manual is posted on the HUD Homelessness Resource Exchange at http://www.hudhre.info Grantees are responsible for submitting the QPR to HUD; therefore, they are also responsible for collecting and aggregating information from subgrantees. Subgrantees must submit their data to grantees on at least a quarterly basis to allow grantees to complete the QPR. Quarterly Performance Reports are due within 10 days after the end of each federal fiscal quarter. Grantees will have up to 20 additional business days to submit a final QPR to correct errors or omissions submitted in the preliminary report. Grantees must adhere to the following reporting schedule: Report Type Quarterly Reporting Periods Preliminary Report Due Dates Final Report Due Dates Quarterly Performance Reports (QPR) October 1 to December 31 January 1 to March 31 April 1 to June 30 July 1 to September 30 Due 10 days after end of each quarter (January 10, April 10, July 10, October 10) Due the 5th of the month following the Preliminary Due Date, as applicable. (February 5, May 5, August 5, November 5) Annual Performance Reports (APR) October 1 to September 30 Due 60 days after end of each federal fiscal year (November 30) N/A As indicated above, each QPR should include persons/households served and financial data for the period beginning on the first day of the quarter and ending on the last day of the quarter. In addition to quarterly data, grantees must also report cumulative client and financial data each quarter for the grantto-date (GTD) period. The GTD period begins on the date of HPRP grant execution by HUD (the date HUD and the grantee have both signed the HPRP grant agreement) and ends on the last day of the quarter being reported on in the QPR. HPRP Quarterly Reporting 4/1/2010 5 of 35

Process Steps The steps listed below represent the progression of screens you will encounter as you enter QPR information for your project into e-snaps. You may or may not see all of the screens listed below, depending on the information you enter. Accessing e-snaps Welcome Screen Grantee State Grantee Information Report Period and Status Persons and Households Served Housing Outcomes for Persons Served with Homelessness Prevention Assistance Housing Outcomes for Persons Served with Homeless Assistance Expenditures by Activity Grant Allocation Authorizing Information and Certification Summary HPRP Quarterly Reporting 4/1/2010 6 of 35

Logging Into e-snaps In order to access the HPRP Quarterly Report forms, you must first have access to e-snaps. Step Description 1 To gain initial access to the e-snaps system, type the following URL into your Internet browser window: www.hud.gov/esnaps. This will take you to the e-snaps Welcome screen 2 If you have an e-snaps username and password, enter this information in the "Username" and "Password" fields and select "Login" Skip to the Funding Opportunity form page of this module. If you do not have an e-snaps username and password, you will need to create a profile. 3 To create a user profile, select "Create Profile" link from the left hand menu. NOTE: In the event you forget your password, select the "Forgot Your Password" link on the Welcome Screen and the system will send you the question you entered in the "Personal Confirmation Question" field. After entering the correct Personal Confirmation Answer, you will be directed to a link that will allow you to change your password. The system also allows you to change your email address and password at any time. If you enter your password incorrectly more than twice consecutively, even if both attempts were a week apart, you will be locked out of the system. If you are locked out, contact the HRE Help Desk at www.hudhre.info/helpdesk for assistance. HPRP Quarterly Reporting 4/1/2010 7 of 35

Step Description 4 Enter your first name, last name and email address. 5 Enter a username and password that you will remember. You will be using the same user name and password throughout the reporting process. 6 Select "Save". NOTE: If you are new user in e-snaps, for you organization, you will need to be linked to your organization. In order to get linked, you must do the following: 1 HPRP Grantee must draft a formal letter, on official letterhead, authorizing the new person to have access to the grantees HPRP report in e-snaps. This letter should be signed by either the authorizing official OR the HPRP contact person as identified in the Substantial Amendment. 2 The letter must include: the name of the HPRP grantee, the new user s name, e-snaps id, and email address. 3 The letter should be submitted the HRE Virtual Help Desk at http://www.hudhre.info/helpdesk HPRP Quarterly Reporting 4/1/2010 8 of 35

Step Description 7 For all QPR submissions, you must access the same applicant and project that contains your past QPR submissions (e.g. for Q3, you would find the project that contains your HPRP Application and HPRP Q2 Performance Report, which will also contain a folder for the Q3 QPR). To access the correct project and the QPR for the current quarter, go directly to the Submissions screen, and use the Submissions Filter "Applicant Project Name" or Project Status to filter the search results. If you filter under Project Status for Open Projects, you should easily be able to find the correct project. 8 From the Submissions screen, select the orange folder next to the current QPR to open it. For Q3, this Step Name will be HPRP Q3 Performance Report (Preliminary). Your left menu bar will repopulate with the HPRP forms for this QPR and you will continue on to the first HPRP form, Grantee State. NOTE: As of April 1 st, there will be a new orange folder in your project called HPRP Q3 Performance Report (Preliminary). This is the Q3 report which you need to complete and submit by April 10 th. HPRP Quarterly Reporting 4/1/2010 9 of 35

Grantee State The "Grantee State" form lists the state in which the grantee is located. Step Description 1 This form will auto-populate and cannot be changed. 2 Select Next at the bottom of the screen to move to the next form. NOTE: Detailed instructions on how to complete the QPR are available on the left menu bar of e- snaps under the heading HPRP QPR Instructions. HPRP Quarterly Reporting 4/1/2010 10 of 35

Grantee Information The "Grantee Information" form contains pertinent information regarding the grantee such as the grantee name, DUNS number, HPRP grant number, and the CoCs in which the grantee and/or subgrantees will provide assistance. It also identifies the HPRP contact and provides his/her contact information. Step Description 1 This form will auto-populate. The fields at the top (for Grantee Name, DUNS Number, Grant Number, etc.) can only be changed by sending a message through the Virtual Help Desk on the HUD HRE. The fields for HPRP Contact Name and HPRP Contact Address can be changed on this screen. Review the information on the form, and update the HPRP contact s information, if necessary. HPRP Quarterly Reporting 4/1/2010 11 of 35

2 Enter the name, title, phone number and e-mail address for a secondary HPRP Contact. It is recommended, thought not required, that you enter the name and contact information for a second grantee representative who can answer questions regarding the HPRP QPR. 3 Select Save & Next at the bottom of the screen to save your information and move to the next form. NOTE: All fields with an asterisk, "*" are required fields. HPRP Quarterly Reporting 4/1/2010 12 of 35

Report Period and Status The "Report Period and Status" form specifies the period covered by the report and whether the report being submitted is a Quarterly Performance Report (QPR) or an Annual Performance Report (APR). Step Description 1 This form will auto-populate. 2 Select Next at the bottom of the screen to move to the next form. HPRP Quarterly Reporting 4/1/2010 13 of 35

Persons and Households Served The "Persons and Households Served" form collects the unduplicated number of persons (adults and children) and households served during the quarter and cumulatively since grant execution by Homelessness Prevention and Homeless Assistance (Rapid Re-Housing) services (as determined by client Housing Status at entry) by service type(s) provided. You must enter data in every field in order to submit. If the field is not applicable please enter "0". NOTE: For more information on completing this chart, please refer to pages 8-11 if the document Instructions for Quarterly Performance Reports, updated March 31, 2010 located on the HRE website at http://www.hudhre.info/documents/qpr_instructions.pdf HPRP Quarterly Reporting 4/1/2010 14 of 35

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Step Description 1 In the "Total Served" section of the form, enter the total unduplicated number of persons and households served with HPRP Homelessness Prevention assistance and HPRP Homeless Assistance (Rapid Re-Housing) in the current quarter and for the grant to date. This form is divided into three sections. In the "Homelessness Prevention" column, grantees should report the unduplicated number of persons/households served whose Housing Status at entry is other than literally homeless and who were provided one or more Financial Assistance or Housing Relocation and Stabilization Services during the quarter and grant to date. In the "Homeless Assistance" column, grantees should report the unduplicated number of persons/households served whose Housing Status at entry is literally homeless and who were provided one or more Financial Assistance or Housing Relocation and Stabilization Services during the quarter and grant to date. Note: Persons/households who have a Housing Status at entry of "don't know" or "refused" or for whom this data is missing should be excluded from both the Homelessness Prevention and Homeless Assistance columns. In the "Total" column, grantees should report the unduplicated number of persons/households served who were provided Financial Assistance or Housing Relocation and Stabilization Services during the quarter and grant to date. Unduplicated persons and households should only be counted once in the "Total" column. Note: The "Total" column does not auto-calculate; you need to enter the data into the "Total" column. HPRP Quarterly Reporting 4/1/2010 16 of 35

2 In the Total Served by Activity section of the form, enter the total unduplicated number of persons and households served with HPRP Homelessness Prevention assistance and HPRP Homeless Assistance (Rapid Re-Housing) by service activity in the current quarter and grant to date. The "Total Served by Activity" section of the form is divided into three columns. In the "Homelessness Prevention" column, grantees should report persons/households whose Housing Status at entry is other than literally homeless and who were provided one or more Financial Assistance or Housing Relocation and Stabilization Services during the quarter and grant to date. In the "Homeless Assistance" column, grantees should report persons/households served whose Housing Status at entry is literally homeless and who were provided one or more Financial Assistance or Housing Relocation and Stabilization Services during the quarter and grant to date. In the "Total" column, grantees should report the unduplicated number of persons/households served who were provided each type of Financial Assistance or Housing Relocation and Stabilization Services during the quarter and grant to date. Note: The "Total" column does not auto-calculate; you need to enter the data into the "Total" column. For each row under Financial Assistance and Housing Relocation and Stabilization Services, enter the total unduplicated number of persons and households served with HPRP Homelessness Prevention assistance and HPRP Homeless Assistance (Rapid Re-Housing) in the current quarter and grant to date. In the first section titled "Financial Assistance," grantees should report the unduplicated number of persons and households that were provided each of the following types of HPRP funded Financial Assistance: rental assistance, security and utility deposits, utility payments, moving cost assistance, and motel and hotel vouchers. In the second section titled "Housing Relocation and Stabilization Services," grantees should report the unduplicated number of persons and households that were provided each of the following types of HPRP funded Housing Relocation and Stabilization Services: case management, outreach and engagement, housing search and placement, legal services, and credit repair. Note: A person/household may be provided the same type of financial assistance or service multiple times during a reporting period, but will only be counted one time under each type of financial assistance or service. Note: A person/household may be provided multiple types of financial assistance or service during a reporting period in such cases each person/household would be counted one time under each financial assistance type or service type for the period. Note: The "Total-Financial Assistance" and "Total-Housing Relocation & Stabilization Services" rows do not auto-calculate; you need to enter the data into the "Total" rows. Report the total unduplicated number of persons/households. HPRP Quarterly Reporting 4/1/2010 17 of 35

3 Select Save & Next at the bottom of the screen, to save your information and move to the next form. NOTE: The "Quarter" columns represent unduplicated program participants served within that quarter. The "Grant to Date" columns represent unduplicated program participants served since grant execution (the date HUD and the grantee have both signed the grant agreement and the grantee can begin expending funds). NOTE: Data should be based on all unduplicated persons/households who had a Housing Status reported (excluding don t know and refused ) and who were provided one or more HPRP services during the reporting period, as indicated by a record of HPRP Financial Assistance Provided and/or Housing Relocation & Stabilization Services Provided for the person/household that indicates the service was provided during the reporting period. Only persons/households who have both a Housing Status reported and a Financial Assistance Provided and/or Housing Relocation and Stabilization Services Provided record in HMIS or a comparable database are considered HPRP program participants. Do not report persons/households for whom this information has not been collected. NOTE: Each person/household should only be counted once within each cell under the Homelessness Prevention, Homeless Assistance and Total columns for a particular reporting period, even when the program participant has received multiple instances of the same type of assistance (e.g. two instances of utility payment assistance). However, a person/household may be reported under both the Homelessness Prevention and Homeless Assistance columns for the same period (Quarter or Grant to Date) if they had two program enrollments where their housing status categorized them as receiving Homelessness Prevention during one enrollment (i.e. Housing Status reported as something other than literally homeless ) and Homeless Assistance during another enrollment (i.e. Housing Status reported as literally homeless ). For example, if a person who is literally homeless during one program enrollment receives housing search services, rental assistance, and utilities assistance, and if later during the same period (Quarter or Grant to Date) they are enrolled again with a Housing Status other than literally homeless and receive rental assistance, they would be counted once in each respective service category under Homeless Assistance and Homelessness Prevention, but only once in the Total for each type of assistance received. For example, a woman and her child receive Rapid Re-housing assistance (Homeless Assistance) in October 2009 and Homelessness Prevention assistance in June 2010. For the QPR ending June 30, 2010, the woman and child would be reported under both Homeless Assistance and Homelessness Prevention categories for the GTD period. HPRP Quarterly Reporting 4/1/2010 18 of 35

Housing Outcomes for Persons Served with Homelessness Prevention Assistance The "Housing Outcomes for Persons Served with Homelessness Prevention Assistance" form collects information on the number and percentage of persons (adults and children) who were provided HPRP funded services under the Homelessness Prevention category and who exited during the quarter as well as who exited cumulatively since grant execution. The information presented is grouped by permanent, temporary, institutional, and other destinations. NOTE: For more information on completing this chart, please refer to pages 12-13 if the document Instructions for Quarterly Performance Reports, updated March 31, 2010 located on the HRE website at http://www.hudhre.info/documents/qpr_instructions.pdf HPRP Quarterly Reporting 4/1/2010 19 of 35

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Step 1 2 3 Description In the "Persons" column, enter the unduplicated number of persons who exited the Homelessness Prevention program by entering the number next to the appropriate "Destination" column category (i.e. Permanent Housing Destinations, Temporary Destinations, Institutional Destinations, or Miscellaneous Destinations) for the quarter as well as grant to date. Select "Save" and the "Percentage" and "Total" fields will auto-calculate. The percentage of persons exiting by destination is calculated based on the following formula: the total number of persons reported exiting to a specific destination divided by the total persons reported for each destination category (permanent, temporary, institutional, and miscellaneous). Verify the information is correct, then select "Save and Next" to proceed to the next screen. NOTE: The data should be based on all unduplicated persons who were provided one or more HPRP services at any time during program enrollment as indicated by a record of HPRP Financial Assistance Provided and/or Housing Relocation & Stabilization Services Provided for the person and who exited the HPRP program (as indicated by a Program Exit Date) during the quarter or the grant to date. NOTE: Exit data is based on the last Program Exit Date recorded for a person during the reporting period. A person with multiple program enrollments and exits (as indicated by multiple Program Entry Dates and Exit Dates) during the reporting period should only be counted with the data reported in their last exit within each service category (Homelessness Prevention or Homeless Assistance). However, there may be duplication between reporting categories (Homelessness Prevention and Homeless Assistance) if a person has at least one relevant program enrollment and subsequent exit under both Homelessness Prevention and Homeless Assistance (based on Housing Status at program entry) within a report date range. NOTE: If a person is still enrolled in the program as of the last day of the report period (even if previously enrolled and exited and reported in a previous HPRP Report), no housing outcome data should be reported for that person. HPRP Quarterly Reporting 4/1/2010 21 of 35

Housing Outcomes for Homeless Assistance The "Housing Outcomes for Homeless Assistance" form collects information on the number and percentage of persons (adults and children) who were provided HPRP funded services under the Homeless Assistance category and who exited during the quarter as well as who exited cumulatively since grant execution. The information presented is grouped by permanent, temporary, institutional and other destinations. HPRP Quarterly Reporting 4/1/2010 22 of 35

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Step 1 2 3 Description In the "Persons" column enter the unduplicated number of persons who exited the Homeless Assistance program by entering the number next to the appropriate "Destination" column category (i.e. Permanent Housing Destinations, Temporary Destinations, Institutional Destinations, or Miscellaneous Destinations). Select "Save" and the "Percentage" and "Total" fields will auto-calculate. The percentage of persons exiting by destination is calculated based on the following formula: the total number of persons reported exiting in a specific destination divided by the total persons reported for each destination category (permanent, temporary, institutional, and miscellaneous). Verify the information is correct, then select "Save and Next" to proceed to the next screen. NOTE: The data should be based on all unduplicated persons who were provided one or more HPRP services at any time during program enrollment as indicated by a record of HPRP Financial Assistance Provided and/or Housing Relocation & Stabilization Services Provided for the person and who exited the HPRP program (as indicated by a Program Exit Date) during the quarter or the grant to date. NOTE: Exit data is based on the last Program Exit Date recorded for a person during the reporting period. A person with multiple program enrollments and exits (as indicated by multiple Program Entry Dates and Exit Dates) during the reporting period should only be counted with the data reported in their last exit within each service category (Homelessness Prevention or Homeless Assistance). However, there may be duplication between reporting categories (Homelessness Prevention and Homeless Assistance) if a person has at least one relevant program enrollment and subsequent exit under both Homelessness Prevention and Homeless Assistance (based on Housing Status at program entry) within a report date range. NOTE: If a person is still enrolled in the program as of the last day of the report period (even if previously enrolled and exited and reported in a previous HPRP Report), no housing outcome data should be reported for that person. HPRP Quarterly Reporting 4/1/2010 24 of 35

Expenditures by Activity The "Expenditures by Activity" form collects data on the HPRP expenditures during the reporting periods by the four eligible HPRP activities (Financial Assistance, Housing Relocation and Stabilization Services, Data Collection and Evaluation, and Administration). Step Description 1 In the "Homelessness Prevention" column, enter the expenditures for the quarter as well as the grant to date for Financial Assistance and Housing Relocation and Stabilization Services. 2 In the "Homeless Assistance" column, enter the expenditures for the quarter as well as the grant to date for Financial Assistance and Housing Relocation and Stabilization Services. 3 In the "Total" column, enter the expenditures for the quarter as well as the grant to date for "Data Collection and Analysis" and "Administration." 4 Select "Save," and the "Total" fields for "Financial Assistance," "Housing Relocation and Stabilization Services," and "Total" will auto-calculate. Verify that these totals are correct. 5 Select Save & Next at the bottom of the screen to save your information and move to the next form. HPRP Quarterly Reporting 4/1/2010 25 of 35

NOTE: Expenditures should be reported for HPRP services (Financial Assistance and Housing Relocation and Stabilization) between Homelessness Prevention and Homeless Assistance (Rapid Re-housing) based internal financial systems or other accounting means, as determined by the grantee. HPRP Quarterly Reporting 4/1/2010 26 of 35

Grant Allocation- Optional beginning in Quarter 3 The "Grant Allocation" form shows the amount of HPRP funds retained by grantees as well as the amount of funds grantees have awarded to subgrantees/contractors. The total funds awarded to subgrantees and contractors entered into the form should match the total subgrantee and contractors awards identified on the HPRP Subgrantee List you will attach next in this reporting process. Step Description 1 The drop-down menu will auto-set to No in the Are there any changes to the Grant Allocation since the previous QPR?" field. 2 If there has not been a change to the grant allocation, select "Save and Next" to proceed to the next screen. If there has been a change to the grant allocation, select "Yes" from the drop-down menu. Then, select Save and Next. NOTE: If you selected "No" from the drop-down menu you will proceed to the "Authorizing Information and Certification" screen. If you selected "Yes" from the drop-down menu you will proceed to the "Grant Allocation" screen. HPRP Quarterly Reporting 4/1/2010 27 of 35

NOTE: All of the information on this screen must be filled out completely or you cannot submit the QPR. The purpose of this form is to collect current information when there has been a change to the Grant Allocation chart submitted in a past QPR. Please do not complete this form unless there has been a change, and if you complete it, make sure that you do not enter zeroes unless it accurately represents the actual Grant Allocation. Step Description 1 If you selected "Yes" to the drop down menu in the "Are there any changes to the Grant Allocation since the previous QPR" field you will see a screen titled "Grant Allocation Data". 2 Enter the amount of HPRP funds the grantee has retained in the "Amount of HPRP Funds Retained by Grantee" column for each of the four eligible activity fields. 3 Enter the amount of HPRP funds the grantee has awarded to subgrantees or contractors in the "Amount of HPRP Funds Awarded to Subgrantee(s)/Contractor(s)" column for each of the four eligible activity fields. 4 Select "Save" and the "Total" fields will auto-calculate for each row and column in the form. Verify that the totals are correct. The HPRP Grant Amount has been pre-populated so that you can see your total award amount on this form. 5 Select "Save and Next" to proceed to the Authorizing Information and Certification form. HPRP Quarterly Reporting 4/1/2010 28 of 35

NOTE: The total HPRP funds shown on the form should match the total awarded to the grantee, per the grant agreement with HUD. HPRP Quarterly Reporting 4/1/2010 29 of 35

Authorizing Information and Certification The "Authorizing Information and Certification" form certifies that the information contained in the HPRP Report is true and accurate. Step Description 1 Enter the name of the grantee representative with the authority to submit the Quarterly Report in the "Name of Authorized Grantee Official" field. 2 Enter the title of the authorized grantee official in the "Title/Position" field. 3 Select the "Check for Certification" box to certify that all the information contained in the report is true and accurate. 4 Select "Save and Next" to proceed to the Submission Summary screen. HPRP Quarterly Reporting 4/1/2010 30 of 35

Summary The Submission Summary provides a summary of all of the HPRP reporting forms you have successfully completed in e-snaps, as well as all of the forms which you have not yet successfully completed. The Submission Summary alerts you when you still have to complete aspects of your QPR in order for the report to be submitted to HUD. Once your report is complete, you will submit it to HUD. You will also be able to export your report to PDF in order to print a hard-copy version. Step Description 1 Select Submit, when you think you have completed your QPR. 2 Once your report is successfully submitted you will see a message at the bottom of this screen that says the e-form has been submitted. You will also notice that the Submit button has been grayed out and a message below it will read, This e.form has been submitted. NOTE: You can always edit your report prior to selecting the Submit button. HPRP Quarterly Reporting 4/1/2010 31 of 35

NOTE: Select Back to Submissions to check whether your report was submitted. If your QPR was submitted, there will be a date showing in the Date Submitted column next to the report in question. NOTE: The features on this screen are as follows:. Each form that has been successfully completed will include a date under the Last Updated column. Please complete will appear under the Last Updated column next to all incomplete forms that are required prior to submission. No Input Required will appear under the Last Updated column next to all forms that are not required. Any other problems will be listed under the Notes section of the Submission Summary. Once you have successfully submitted your quarterly report, the Submit button will be grayed out. HPRP Quarterly Reporting 4/1/2010 32 of 35

Final QPR If no changes are needed to the Preliminary Report, you do not have to do anything else. Your preliminary report will automatically be considered as your Final Report. If you need to make changes to your Preliminary Report, you will not be able to go into the Prel iminary Report to edit the data. You will need to go back to the Submissions page as select the folder that corresponds to the HPRP Q3 Performance Report (Final), as stated earlier in this training module. As soon as reports are due, HUD Desk Officers will begin reviewing the grantee data. Guidance on how grantees should update/revise Preliminary Reports, once submitted to HUD, is forthcoming. NOTE: You must submit a Preliminary report before submitting a Final report. NOTE: Once a Preliminary report is submitted, a new orange folder called HPRP Q3 Performance Report (Final) will appea r. If you wish to make changes to your preliminary report and/or HUD sends you a request to make certain changes, you would open the Final report folder. NOTE: You should not submit the Final QPR until all changes are made. You can make changes to the report until you submi t it. HPRP Quarterly Reporting 4/1/2010 33 of 35

CONGRATULATIONS! You have now completed your Quarterly Reporting for HPRP! Please note that the Submission Summary will show the date the report was submitted. You should retain and print this as your receipt. HPRP Quarterly Reporting 4/1/2010 34 of 35

Module Summary and Checklist Congratulations! You have successfully completed the training module for completing the HPRP Quarterly Reporting screens within e-snaps. You should now be able to: Complete the required HPRP Quarterly Performance Report (QPR) forms Navigate through the various reporting forms you need to complete and be able to make revisions or fixes as directed on the "Submission Summary" form Successfully submit your completed QPRs to HUD. You should now have completed the following forms, as relevant to your project: CHECKLIST Accessing e-snaps Welcome Screen Grantee Information Persons and Households Served Housing Outcomes for Persons Served with Homelessness Prevention Assistance Housing Outcomes for Persons Served with Homeless Assistance Expenditures by Activity Grant Allocation (optional) Authorizing Information and Certification Summary HPRP Quarterly Reporting 4/1/2010 35 of 35