The Effects of Multimodal Collaboration Technology on Subjective Workload Profiles of Tactical Air Battle Management Teams

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STINFO COPY AFRL-HE-WP-TP-2007-0012 The Effects of Multimodal Collaboration Technology on Subjective Workload Profiles of Tactical Air Battle Management Teams Victor S. Finomore Benjamin A. Knott General Dynamics Advanced Information Systems Dayton OH 45431 W. Todd Nelson Scott M. Galster Robert S. Bolia Human Effectiveness Directorate Warfighter Interface Division Wright-Patterson AFB OH 45433-7022 May 2007 Interim Report for May 2007 to May 2007 Approved for public release; Distribution is unlimited. Air Force Research Laboratory Human Effectiveness Directorate Warfighter Interface Division Collaborative Interfaces Branch Wright-Patterson AFB OH 45433

NOTICE AND SIGNATURE PAGE Using Government drawings, specifications, or other data included in this document for any purpose other than Government procurement does not in any way obligate the U.S. Government. The fact that the Government formulated or supplied the drawings, specifications, or other data does not license the holder or any other person or corporation; or convey any rights or permission to manufacture, use, or sell any patented invention that may relate to them. This report was cleared for public release by the Air Force Research Laboratory Wright Site Public Affairs Office and is available to the general public, including foreign nationals. Copies may be obtained from the Defense Technical Information Center (DTIC) (http://www.dtic.mil). TECHNICAL REVIEW AND APPROVAL AFRL-HE-WP-TP-2007-0012 THIS TECHNICAL REPORT HAS BEEN REVIEWED AND IS APPROVED FOR PUBLICATION. FOR THE DIRECTOR //signed// Scott M. Galster Experimental Research Psychologist Collaborative Interfaces Branch //signed// Daniel G. Goddard Chief, Warfighter Interfaces Division Human Effectiveness Directorate This report is published in the interest of scientific and technical information exchange, and its publication does not constitute the Government s approval or disapproval of its ideas or findings.

REPORT DOCUMENTATION PAGE Form Approved OMB No. 0704-0188 Public reporting burden for this collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to Washington Headquarters Service, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188) Washington, DC 20503. PLEASE DO NOT RETURN YOUR FORM TO THE ABOVE ADDRESS. 1. REPORT DATE (DD-MM-YYYY) 18 May 2007 2. REPORT TYPE Interim 4. TITLE AND SUBTITLE The Effects of Multimodal Collaboration Technology on Subjective Workload Profiles of Tactical Air Battle Management Teams 3. DATES COVERED (From - To) May 2007- May 2007 5a. CONTRACT NUMBER FA8650-06-C-6755 5b. GRANT NUMBER 5c. PROGRAM ELEMENT NUMBER 62202F 6. AUTHOR(S) Victor S. Finomore* Benjamin A. Knott* W. Todd Nelson** Scott M. Galster** Robert S. Bolia** 7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES) General Dynamics Advanced Information Systems* Dayton OH 45431 5d. PROJECT NUMBER 7184 5e. TASK NUMBER 08 5f. WORK UNIT NUMBER 72 8. PERFORMING ORGANIZATION REPORT NUMBER 9. SPONSORING/MONITORING AGENCY NAME(S) AND ADDRESS(ES) Air Force Materiel Command** Air Force Research Laboratory Human Effectiveness Directorate Warfighter Interface Division Collaborative Interfaces Branch Wright-Patterson AFB OH 45433-7022 12. DISTRIBUTION AVAILABILITY STATEMENT 10. SPONSOR/MONITOR'S ACRONYM(S) AFRL/HECP 11. SPONSORING/MONITORING AGENCY REPORT NUMBER AFRL-HE-WP-TP-2007-0012 Approved for public release; distribution is unlimited. 13. SUPPLEMENTARY NOTES AFRL/PA Cleared 6/19/2007, AFRL/WS-07-1445. 14. ABSTRACT A tactical air battle management task required a team of two weapons directors, two strike operators, and a tanker operator to communicate with each other in order to coordinate offensive and defensive air attacks, and aerial refueling. This study compared the impact of two types of communication modalities (Voice or Picture Chat) and the number of enemy targets (4 or 6) on team performance and perceived team workload. Three subjective workload scales were evaluated in their ability to characterize task difficulty, communication demands, and demands of the different team roles. 15. SUBJECT TERMS Air battle managers (ABMs), Collaborative Technology (CT), Weapons Director (WDs), Airborne Warning and Control System (AWACS), Distributed Dynamic Decision-Making (DDD) 16. SECURITY CLASSIFICATION OF: Unclassified a. REPORT U b. ABSTRACT U c. THIS PAGE U 17. LIMITATION OF ABSTRACT SAR 18. NUMBER OF PAGES 8 19a. NAME OF RESPONSIBLE PERSON Scott M. Galster 19b. TELEPONE NUMBER (Include area code) i Standard Form 298 (Rev. 8-98) Prescribed by ANSI-Std Z39-18

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