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NHS Greater Glasgow & Clyde Infection Prevention & Control Education Strategy for Mandatory & Continuing Education August 2017 Changes to previous version: Appendix 1: Changes to modules available for on-line training and recommendations aligned to NES Staff Groups Matrix Document Control Summary Approved by and date Board Infection Control Committee 25 July 2016 Date of Publication 2 August 2016 Version 5.2 Developed by Related Documents Infection Prevention and Control Education Group NHSGGC Core Prevention and Disease Specific Policies and SOPs Health & Safety at Work Act 1974 and associated regulations Control of Substances Hazardous to Health (COSHH) 2002 NHSGGC Health & Safety Policies and guidance HPS National Infection Prevention and Control Manual Distribution/ Availability Lead Manager Responsible Director NHSGGC Infection Prevention and Control website www.nhsggc.org.uk/infectionpreventionandcontrol Board Infection Control Manager Board Medical Director 1

2

The NHS Greater Glasgow & Clyde (NHSGGC) Control of Infection Committee recognises that there are significant risks to patients, healthcare workers (HCWs) and visitors as a consequence of Healthcare Associated Infection (HAI). These risks necessitate a specific Infection Prevention and Control (IPC) Education Strategy, accessible to all healthcare teams, to ensure that education on infection prevention and control is provided and accessible to all healthcare teams to enable them to minimise infection risks that exist in care settings. Patients have the right to be treated by competent HCWs. Training is therefore an essential component for HCWs to achieve their personal goals and for the teams and services within NHSGGC to achieve their objectives. In addition, patients also have the right to be cared for in an environment for which there is ongoing sufficient and effective cleaning. Consequently non-hcws who maintain the environment, e.g. service assistants, must also attend suitable education programmes to enable them to provide a safe and clean environment. This IPC Education Strategy will be relevant to all HCWs and non-hcws employed by NHSGGC and recognise that professional education qualifications are not necessarily a marker of sufficient knowledge in IPC. NHS GGC will provide access to an education programme that includes multiple and integrated approaches to training to ensure access to infection prevention and control education across all professions commensurate with staff roles. 3

Objectives for the Infection Prevention and Control (IPC) Education Strategy The (IPC) Education Strategy will: Meet specified national HAI educational objectives (Section 5). Meet the HAI education and training needs of all staff in NHSGGC. Meet the NHSGGC HAI organisational objectives. See the NHSGGC Annual Infection Prevention and Control Programme. Support the organisation to demonstrate a continuous quality improvement approach and learning culture to ensure the knowledge and competency of staff. Support systems and procedures to identify and promote individual education and training needs of all staff in NHS GGC, including performance objectives and appraisals. Include the monitoring and quality of education delivered. Include exploration of delivery modes and involve external agencies for delivery and collaboration. Support the provision of resources available to allow staff to understand their HAI responsibilities. Assist managers to develop the IPC knowledge of staff under their supervision. Outcome Objective The overall objective of this IPC Education Strategy is to make certain that: NHS Greater Glasgow & Clyde has a workforce with the necessary knowledge and skills in infection prevention and control to ensure they can practise safely, preventing and minimising the risks of HAI to their patients, the general public, their co-workers and themselves. Role and Responsibilities Infection Prevention and Control Team The NHSGGC Chief Executive carries responsibility for HAI for the Board. For day-to-day management this is delegated to the Infection Control Manager. The Associate Nurse Director Infection Prevention and Control will ensure delivery of an organisational HAI Education Strategy and report to the Board Infection Control Committee (BICC) on its progress via the IPC Implementation Plan every two months. The ANDIPC will put systems in place to monitor the quality of HAI Education and Training to ensure this is continually reviewed as part of the overall strategy. This process will be facilitated by the IPC Education Group which is a sub-group of the IPC Senior Management Team Group. The IPC Education Group will ensure that NHS GG&C education modules, both those delivered face-to-face and those accessed via LearnPro will be updated as national guidance becomes available and when policies and SOPs are reviewed. All training provided will be based on evidence from the latest scientific literature. 4

The IPC teams across NHS GG&C will provide opportunities for staff to meet mandatory requirements. Managers All managers and clinical staff must ensure that HAI education needs of their staff and themselves are identified, supported and evaluated through personal development reviews and personal development plans. Line managers must facilitate time for completion of training and maintain up-to-date records of all staff training in HAI using a training record (Example template Appendix 2) Practice Development / Trainers / Educators will: Ensure their contribution to education and training in HAI fits with local and national strategies and is evidence based where evidence exists. Be able to demonstrate through KSF processes the maintenance of their own level of knowledge and skills in HAI. Healthcare Workers (HCWs) will: Demonstrate a commitment to preventing and minimising HAI and ensure that they complete, as a minimum, all HAI training as per the IPC Education Matrix (Appendix 1). Within their annual personal development plan identify specific objectives to ensure continuous personal development in HAI. Maintain competence, skills and knowledge in IPC through attendance at education events and/or completion of training (HPS National IPC Manual, 2015). Demonstrate an acceptable level of competence in the workplace by the application of infection prevention and control standards. Act as a role model to others in the maintenance of a safe environment. Training Needs of HCWs Mandatory HAI Training As per HIS HAI Standards(2015), all staff will be required to complete mandatory induction training, managed by the Department of Learning and Education, within 3 months of commencing employment. This includes an education session (currently face to face but will be online from 2018) on standard infection control precautions 5

and the chain of infection as part of the NHS GG&C Statutory and Mandatory Induction Programme. Staff will also be required to complete the CDI clinical scenario training module on LearnPro as part of this induction. There is no requirement to repeat this unless staff and managers agree this would be beneficial as part of update training. Staff must be able to demonstrate that they have completed all required training in HAI. 6

Generic Induction and Single System Induction Portal All new staff within NHSGGC will with the support of their manager / reviewer complete an Induction Checklist within three months of commencing employment. The checklist identifies key elements of induction to ensure that staff are supported in their new role. The single system induction checklist will facilitate the Manager / Reviewer through this process and the HAI Education Matrix (Appendix 1) lists the mandatory and recommended HAI modules staff should undertake and update 3-yearly. LearnPro will notify staff when modules have expired and prompt to re-take these modules. Hand Hygiene is embedded into all IPC training programmes via LearnPro. Updates and additional learning The frequency of update training is not defined in the HIS HAI standard, but within NHSGGC the frequency has been defined as every three years or less. NHSGGC considers any HAI topic to represent update training for their staff. This will include face to face training delivered by members of the IPC teams and / or completion of on line modules. Additional infection control programmes may be undertaken depending on relevance to: a) the profession of the individual HCW and, b) the location in which the professional is to work A number of on line short courses are available to all health care staff via Learnpro NHS and LearnPro Community Portal. These can be accessed via the following link: Link to LearnPro NHS HCW should agree update training to be completed with their line manager that is commensurate with their role e.g. NES Urinary catheterisation. This should be recorded as part of their PDP objectives and discussed at reviews and appraisals. Service Assistants Maintaining a clean environment is essential in the prevention and control of infection. Domestic Services have an important role to play in the provision of a clean and comfortable environment for the patient. A well-maintained environment inspires confidence in patients, visitors and staff. The National Education & Training Framework for Domestic Services (January 2007) defines nationally agreed areas of competence, capability, knowledge and behaviour and outlines training, including prevention and control of infection, that should be delivered locally. The NHSGGC IPC Education Programme for Domestic Services includes the concept of the 'chain of infection', standard infection control precautions, terminal cleaning, as well as other 7

core capabilities described in the Framework. The National Cleaning Services Specification (NHSScotland 2009) added that on-going training should take cognisance of the outcomes of monitoring reports, skills audits or competency reviews by appropriate responsible persons or managers. Policy Context The following is a synopsis of the national policy context for HAI education: Healthcare Improvement Scotland, Healthcare Associated Infection (HAI) Standards (2015), Standard 2: Education to support the prevention and control of infection Standard 2.4 The organisation provides an education programme that meets the need of staff which includes: a) Mandatory induction training and updates on HAI guidance, policies and procedures commensurate with staff roles. b) Tailored HAI education to meet roles and responsibilities. c) Learning and sharing of HAI best practice, internally and externally. Standard 2.5 The organisation evaluates the provision, quality and uptake of infection prevention and control training and responds to any unmet infection prevention and control education needs. Standard 2.6 The organisation has multiple and integrated approaches to ensure the timely delivery of infection prevention and control education across all professions and disciplines. The Framework for Mandatory Induction Training in Healthcare Associated Infection (HAI) Infection in Scotland (NES) 2012 This framework sets out the principles that underpin the development and delivery of mandatory induction training in HAI and defines national learning outcomes against which locally developed programmes should be mapped. Guidance on Prevention and Control of Clostridium difficile Infection (CDI) in Care Settings in Scotland (Health Protection Network Scottish Guidance Revised 2014) - Education Section 2.2.3 8

All care staff in care settings including hospitals, primary care and community based teams (care homes and care at home), support and auxiliary and also non-medical staff, in particular those involved in cleaning, should receive education on all aspects of CDI, including reservoirs, routes of transmission, risk factors, symptoms and standard and transmission based infection control precautions for CDI. SIPCEP (Scottish Infection Control Education Pathway, 2017) The NES Cleanliness Champions programme has been replaced by the Scottish Infection Prevention and control Education Pathway (SIPCEP) Foundation layer. This is an on-line self directed series of learning modules which are designed to develop underpinning knowledge and core behaviours across Standard Infection Control Precautions (SICPs) and the Chain of Infection. These link in with national occupational standards and can form the basis for further learning. The Board will continue to support the development of Senior Charge Nurses (SCN), Senior Charge Midwifes (SCM) and Team Leaders through the SIPCEP Foundation Programme. In areas where there is more than one SCN/M, there is an expectation that they all undertake the foundation programme. This course should be completed within a six-month period. http://www.nes.scot.nhs.uk/education-and-training/by-theme-initiative/healthcare-associatedinfections/scottish-infection-prevention-and-control-education-pathway/pathway-foundation-layer.aspx All modules within the SIPCEP can be accessed individually and can therefore be completed as part of HCW update training (Appendix 1). CNO Letter (2017) Scottish Infection Prevention and Control Education Pathway (SIPCEP) All Boards across NHSScotland are expected to adopt this new SIPCEP, and to ensure that the learning materials of the SIPCEP are available and accessible to all staff. Links to the pathway and the learning modules therein can be found on the NHS GG&C IPC Web pages. 9

Appendix 1: HAI related self directed learning modules and analysis of staff requirements for mandatory and update learning Topic NHS GG&C / NES LearnPro modules SCN / SCM All Nursing and Midwifery AHP Medical Dental Clinical HCSW Standard Infection Control Precautions NHS GG&CIPC Induction Training M M M M M M M Why Infection Prevention and Control Matters NES: Why Infection Prevention and Control Matters M R R R R R R Breaking the Chain of Infection NES: Breaking the Chain of Infection M R R R R R R Respiratory and Cough Hygiene NES: Respiratory and Cough Hygiene M R R R R R R Hand Hygiene NES: Hand Hygiene M R R R R R R Non-Clinical Staff Safe Management of Blood and Body Fluid Spillages NES: Blood and Body Fluid Spillages M R R R R R R Personal Protective Equipment (PPE) NES: Personal Protective Equipment (PPE) M R R R R R R Patient Placement/Assessment for Infection Risk NES: Patient Placement/Assessment for Inf. Risk M R R R R R R Safe Management of Care Equipment NES: Safe Management of Care Equipment M R R R R R R Management of Care Environment NES: Safe Management of Care Environment M R R R R R R Prevention and Management of Occupational Exposure NES: Prevention and Management of Occ. Exposure NES: Prev. and Mgmt. of Occ. Exposure (Assessment) M R R R R R R Safe Management of Linen NES: Safe Management of Linen M R R R R R R Safe Disposal of Waste (including sharps) NES: Safe Disposal of Waste (including sharps) M R R R R R R IPC - Refresher for Non-Clinical Staff NES: IPC - Refresher for Non-Clinical Staff R IPC - Refresher for Clinical Staff NES: IPC - Refresher for Clinical Staff R R R R R R NES: Infection Prevention & Control - C. difficile M M M M M M M Infection Prevention & Control - C. difficile Urinary catheterisation NES: Urinary catheterisation R R R R Mandatory Induction Recommended Update M R 10

Appendix 2: Sample template for recording staff HAI learning Staff Name Role Date mandatory Induction Date of Completion CDI on line Date of HAI Update Topic / Format of HAI Update 11