What Are the Key Ingredients in a Secret Sauce for Leadership Development? Canadian Health Leadership Network NHLC (Vancouver, BC) June 13, 2017 at 7:15am
Canadian Health Leadership Network: A case study in building Value Networks 2 Founding Partners* Canadian Nurses Association; Association of Canadian Academic Healthcare Organizations; Academy of Canadian Executive Nurses; Canadian Medical Association; Canadian Healthcare Association; Emerging Health Leaders; Accreditation Canada; Canadian College of Health Service Executives (Host Secretariat); Health Care Leaders Association of British Columbia; Canadian Agency for Drugs and Technologies in Health; Canadian Society of Physician Executives; Canadian Patient Safety Institute * Several of these organizations have merged or changed their name.
CHLNet Growth Continues 3 Government Alberta Health, BC Ministry of Health, Manitoba Health Regional Health Authorities Alberta Health Services, Health PEI, Hôtel-Dieu Grace Healthcare, Nova Scotia Health Authority National Health Organizations Academy of Canadian Executive Nurses, Accreditation Canada, Association des collèges et universités de la francophonie canadienne, CADTH, Canada Health Infoway, Canadian Association of Paediatric Health Centres, Canadian Blood Services, Canadian College of Health Leaders, Canadian Federation of Nurses Unions, Canadian Foundation for Healthcare Improvement, Canadian Institute for Health Information, Canadian Medical Association (Joule), Canadian Medical Protective Association, Canadian Nurses Association, Canadian Partnership Against Cancer, Canadian Patient Safety Institute, Canadian Society of Physician Leaders, College of Family Physicians of Canada, Emerging Health Leaders, HealthCareCAN, Mental Health Commission of Canada, Pallium Canada, Royal College of Physicians and Surgeons of Canada, Société Santé en français, Victorian Order of Nurses Provincial Organizations BC Health Leadership Development and Engagement Collaborative, Manitoba Centre for Healthcare Innovation, Ontario Association of Community Care Access Centres, Ontario Hospital Association Universities Royal Roads University Patients Patients Canada Private sector BIOTECanada, Innovative Medicines Canada, MEDEC (Partners as of June 2017)
4 We need to build the leadership needed... We need to grow our own We need to lead differently: all of us We are charged to provide sophisticated leadership and management to create reform
5 Gillian Kernaghan, St. Joseph s Health Care, London Graham Sher, Canadian Blood Services CHLNet Cooks Valerie St. John, BC Health Leadership Development and Engagement Collaborative James McAndrew, Alberta Health Services
6 What Are The Key Ingredients In A Secret Sauce For Leadership Development Dr. Gillian Kernaghan President and Chief Executive Officer St. Joseph s Health Care, London June 13, 2017 CARING FOR THE BODY, MIND & SPIRIT SINCE 1869
Essential Ingredient 7
8 Leadership Excellence Strategic Plan
Photo courtesy of http://www.hypebot.com 9
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12 Leadership Development and Canadian Blood Services Dr. Graham Sher Canadian Blood Services June 13, 2017
Canadian Blood Services 13 Our business by the numbers Operations 35 permanent collection sites 14,000 blood donor clinics/year 2 testing sites; 9 processing sites ~ 600 health facilities served $1.1B annual budget (revenue) People 4,300 employees 17,000 volunteers 397,500 whole blood donors 398,000 adult stem cell registrants
Canadian Blood Services 14 Products and services Diagnostic services Plasma protein products Fresh blood products Stem cells and cord blood Organ and tissue donation and transplantation
Leadership development 15 Our approach to leadership development Integrate leadership 3 development into organizational practices to grow future talent Provide assessment tools and leadership training to address gaps and maximize leader effectiveness 2 Identify and communicate leadership expectations, practices and behaviours to define key elements of a high-commitment, high-performance culture 1
Leadership development 16 The Leadership Contract 6 commitments The Secret Sauce Urgency Courage Development Relationships Big picture Accountability
Leadership development 17 The Leadership Contract LEADS Framework Lead self Engage others Develop coalitions Achieve results System transformation Commitments in the Leadership Contract Urgency, courage, accountability, develop self Relationships, develop others Relationships Accountability, relationships Big picture
Leadership development 18 Measuring success Four categories of measurement we are or will be collecting: Participation in and satisfaction with programs Perceived behaviour change (transfer to the workplace) Number of next-level-ready leaders (leadership pipeline) Impact on achieving organizational performance targets
19 Ingredients in the Secret Sauce for Leadership Development Presented by: Valerie St. John BC Health Leadership Development & Engagement Collaborative
20 The Secret Sauce of Leadership Development Ingredients in our Sauce.. Why are they important? 6 cups of integrity Creates the base A smidge of inspiration A cup of knowledge A half cup of accountability A dollop of creativity A pound of communication Enhances the individual flavours of the team Builds depth of the sauce Supports performance/texture Stimulates the taste buds Blends and connects
21 LEADERSHIP DEVELOPMENT @AHS James McAndrew Manager - Employee & Leadership Development Talent Management Strategies
22 Over 120,000 staff, volunteers & physicians 6000-8000 leaders Decentralized learning
23 TALENT DEVELOPMENT Learning Programs Build Employee Capability Increase Engagement & Retention Aligned with AHS objectives
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25 Next Steps and Thank you! For more information: www.chlnet.ca