Schwartz Rounds : Librarian Roles and Opportunities. Midwest Chapter, Medical Library Association Annual Meeting, Rochester, MN October 7, 2012

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Schwartz Rounds : Librarian Roles and Opportunities Midwest Chapter, Medical Library Association Annual Meeting, Rochester, MN October 7, 2012

Founded in 1995 at Massachusetts General Hospital, Boston, MA Vision of Kenneth B. Schwartz, healthcare attorney Mission: To promote compassionate healthcare so that patients and their caregivers relate to one another in a way that provides hope to the patient, support to caregivers and sustenance to the healing process 2

3 Ken s Story

Schwartz Center programs Signature program is Schwartz Center Rounds - Forum for interdisciplinary dialogue between caregivers on difficult patient care cases Additional programs include - Compassionate Caregiver Award - Speaker series - Clinical pastoral education resources - Grant funding 4

Why should we care? Kenneth B. Schwartz video clip Compassionate care is widely viewed as a necessary component for successful medical treatment Some evidence exists that not all care provided is compassionate* * Lown BA, et al. 2011. An agenda for improving compassionate care. Health Affairs 30(9): 1772-78. 5

What is compassionate care? 2005 survey of patients/family members and caregivers at over 54 hospitals were asked* Three themes were identified: - Communication - Common ground - Respect for individuality * Sanghavi DM. 2006. What makes for a compassionate patient-caregiver relationship? Joint Commission Journal of Quality and Patient Safety 32(5): 283-92. 6

Schwartz Center Rounds Held at over 250 facilities from 36 states; also in the United Kingdom Single patient case is identified beforehand Basic format is informal, includes lunch, begins with a brief presentation by panelists (2 to 3 clinicians from different disciplines who describe their experiences in the care of the patient) Discussion, questions and sharing with the audience continues for the rest of the hour 7

Typical topics Caring for colleagues as patients Cancer care in the elderly and the homeless Bigotry surrounding obesity Medical mistakes Second opinions Family dynamics hindering patient care / breakdown in communication Complementary and alternative therapy Culture and race When is it time to stop palliative chemotherapy? *Adapted from Penson, RT, et al. 2010. Connection: Schwartz Center Rounds at Massachusetts General Hospital Cancer Center. Oncologist. 15(7): 760-4. 8

Schwartz Rounds at Allina Health Multi- hospital and clinic system Over 24,000 employees Schwartz Rounds began at United Hospital in 2010 - first hospital in Minnesota - expanded to Abbott North- western in 2011 9

Librarian involvement Hospital-wide promotion to staff led to an awareness Outreach to the United Schwartz Rounds committee Attendance at Rounds and distribution of reading list Periodic e-mails to keep up-to-date on the schedule and to receive summary of case in time to look for articles 10

11 Promotion

12 Reading List

Benefits of Schwartz Rounds Evidence exists that attendance at the Rounds changes caregiver behavior and beliefs around - Sense of teamwork - Stress and personal support - Sense of isolation Allina evaluations reflect the same * Lown BA, Manning CF. 2010. The Schwartz Center Rounds: evaluation of an interdisciplinary approach to enhancing patient-centered communication, teamwork, and provider support. Academic Medicine 85(6): 1073-81. 13

Future Opportunities Potential expansion to other Allina facilities Schwartz Center web page on Allina intranet or LibGuide - with links to fulltext articles - searchable archive of past readings Blog or SharePoint web site to continue discussion Further involvement with Schwartz Rounds planning committee Research study to evaluate the impact of librarian involvement 14

Questions? http://www.theschwartzcenter.org/ Pam Barnard, MSLS Allina Health Pamela.barnard@allina.com 612-863-3289 15