Leaders Guide Final Report 2017/Mayor and City Council/Virginia Beach, Virginia. Table of Contents

Leaders Guide Final Report 2017/Mayor and City Council/Virginia Beach, Virginia Table of Contents Section 1 Strategic Planning for the City of Virginia Beach 1 Section 2 Performance Report 2017 for Virginia Beach 3 Section 3 Looking to Virginia Beach s Future 21 Section 4 City of Virginia Beach Plan 2017 2022 26 Section 5 City of Virginia Beach Action Agenda 2017 63 Section 6 Governance: Mayor and Town Council in Action 122 This report and all related materials are copyrighted. This report may be duplicated for distribution to appropriate parties as needed. No unauthorized duplication is allowed, including for use in training within your organization or for consulting purposes outside your organization. Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203

STRATEGIC PLANNING MODEL Value-based principles that describe the preferred future in 15 years VISION Destination You Have Arrived Strategic goals that focus outcome-based objectives and potential actions for 5 years PLAN Map The Right Route Focus for one year a work program: policy agenda for Mayor and Council, management agenda for staff; major projects EXECUTION Itinerary The Right Direction Principles that define the responsibility of City government and frame the primary services core service businesses MISSION Vehicle The Right Bus Personal values that define performance standards and expectations for employees CORE BELIEFS Fuel The Right People Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 2

Importance of the Performance Report BOTTOM-LINE: Leaders being accountable for their decisions and actions 1. LEADERSHIP WITH INTENTIONS Acting with a sense of purpose and direction Defining a vision, setting goals, using them to guide decisions Establishing criteria to judge success Demonstrating an institutionalized strategic planning process Instilling confidence in financial institutions, customers 2. CONNECTION WITH CUSTOMER'S LIVES Providing services that add MEANS to the customers' lives Linking decisions and actions to improved services Linking decisions and actions to lower cost of service delivery Demonstrating the personal relevance of decisions and actions 3. CAPTURE OTHERS' ATTENTION Telling a story with a message Painting a picture Getting others to see it, to feel it Distinctive separating from the barrage of information 4. CELEBRATE - CREATE A MEMORY Developing a celebration that is unique-a standout experience Giving others a memento representing the success Saying "Thank You" to contributors to the success Demonstrating the significance of the achievement 5. PERSONAL CONTACT WITH A TAILORED MESSAGE Developing a message based upon the audience Making a few relevant points Reaching out to a variety of groups Delivering the message personally by you as a leader Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 4

Virginia Beach Vision 2030 VIRGINIA BEACH is the Leading City in Virginia. VIRGINIA BEACH is a community with Diverse, Distinctive Neighborhoods, a Diverse Local Economy Diverse Living Choices and an Effective Transportation System. VIRGINIA BEACH has Beautiful, Natural Setting and Resources, First Class Resort, and a Vibrant Town Center. OUR PEOPLE ENJOY Great Schools and Places to Have Fun. A Community for a Lifetime Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 5

City of Virginia Beach Our Mission The Mission of the City of Virginia Beach is to be FINANCIALLY SUSTAINABLE, in order to provide EXCELLENT QUALITY SERVICES and INFRASTRUCTURE AND FACILITIES that are RESPONSIVE TO COMMUNITY NEEDS and PROTECT THE NATURAL ENVIRONMENT giving Citizens VALUE FOR THEIR TAX DOLLAR. Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 6

City of Virginia Beach Goals 2020 Grow the Local Economy Create a Financially Sustainable City Providing Excellent Services Improve the Transportation System Revitalize Neighborhoods and Plan for the Future Be a Competitive, First Class Resort for Residents, Businesses and Tourists Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 7

City of Virginia Beach Council Initiatives 2016 TOP Bioscience Business Development New Concrete Pier Project Economic Incentives: Policy Framework Total Compensation EMS Evaluation Police/Fire Staffing Plan HIGH ITA Study: Update Light Rail: Updates, Next Steps Storm Water Management Policies, Planning and Programs Dome Site Development 19th Street Pedestrian Connection Online Travel Agencies: Report, Advocacy Discovery and Veterinary Care Center: Phase 2 Sea Level Rise Study and Initiatives Matrix = Achieved Activities/Milestones = Significant Progress = Continue During 2017 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 8

OTHER POLICY PRIORITIES High Speed Rail Advocacy, Legislative Updates Princess Anne Road Hotel Development Local Roads: Funding Bus Shelters Expansion: Design and Installation Land Use Conformity Issues with the U. S. Navy Resort Area Parking Plan Aging Housing Stock Study SGA Initiatives: Review Regional Transportation Plan and Funding Sandbridge Road/Nimmo Project Phase 7: Direction, Funding SPSA Long Term Solid Waste Management Comprehensive Plan: Update Coastal Programs = Achieved Activities/Milestones = Significant Progress = Continue During 2017 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 9

City of Virginia Beach Management Initiatives 2016 TOP Burton Station Development High Speed Internet Service/Broadband/Next Generation Network Arena Development Major Streets and Highways Master Plan Baseball Complex Development HIGH ViBe Arts District Economic Development Small Business Diversification Survey Report and Strategy Bikeways and Trails Plan: Implementation and Funding Strategic Plan Alignment and 2040 Vision: Report ARP Evaluation and Expansion Pembroke SGA Zoning = Achieved Activities/Milestones = Significant Progress = Continue During 2017 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 10

OTHER MANAGEMENT PRIORITIES City Hall Study Sidewalk Master Plan: Project Priority and Funding Town Center Block 9 Development Branding: Virginia Beach = Achieved Activities/Milestones = Significant Progress = Continue During 2017 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 11

City of Virginia Beach Management in Progress 2016 1. Military and Related Business Strategy 2. Targeted Business Development 3. GrowSmart: Implementation 4. Economic Development Measures and Reports on Net Gain/Loss 5. International Business Attraction Strategy and Action 6. Workforce Development (including TCC and other Institutions) Bio Sciences Cyber Military Transition 7. Bond Rating Protection Plan 8. Increasing City Expenditures to Minority Businesses to 10% of Expenditures 9. Master Technology Plan: Implementation 10. Emergency Shelters/Facilities Evaluation Report: Council Briefing 11. Body Camera Policy and Implementation Best Practices Policy Guidelines/Requirements for Storage Funding 12. Human Services Initiatives: Implementation Staffing Technology Audits = Achieved Activities/Milestones = Significant Progress = Continue During 2017 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 12

13. Gang Strategy 14. South Plaza Flooding 15. Homeless Strategy: Implementation 16. Lynnhaven River Restoration 17. Workforce Housing Initiative 18. Wood s Corner Shopping Center: Renovation 19. Student on the Swim (SOS) 20. Convention Center Business Development 21. Public Information and Marketing of Resort to Residents = Achieved Activities/Milestones = Significant Progress = Continue During 2017 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 13

City of Virginia Beach Major Projects 2016 1. Burton Station Phase 1 and Phase 2 2. Historic Kempsville Area Master Plan: Implementation 3. Landfill Phase 2: Capping 4. Housing Resource Center Project 5. Parks and Recreation Administration Project 6. 4 th Precinct Project 7. Thalia Fire/EMS Station Conversion Project 8. Seaboard Road: Lighting 9. Wesleyan Drive: Lighting 10. Centerville Turnpike: Phase 2 and Phase 3 (2018) 11. Princess Anne/Kempsville Intersection 12. Lesner Bridge 13. Indian River/Kempsville Intersection 14. Witchduck Road: Phase 2 15. Lynnhaven Parkway: Phase 11 16. Holland Road: Phase 6 17. Shore Drive Infrastructure Improvements: Phase 3 18. Greenwich Flyover = Achieved Activities/Milestones = Significant Progress = Continue During 2017 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 14

19. I-64/I-264: Phase 1 20. Princess Anne Road Project: Phase 7 (General Booth to Sandbridge) 21. Laskin Road Bridge: Design 22. Housing Resource Center 23. Adam Thoroughgood House Visitor Center 24. Kempsville Recreation Center 25. Centerville Recreation Center (2018) 26. Pacific Avenue Improvements 27. Mid Atlantic Marine Animal Conservation Center 28. Owls Creek Marsh Pavilion Enhancement 29. 25 th Street Parking Garage = Achieved Activities/Milestones = Significant Progress = Continue During 2017 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 15

GOAL 1 GROW THE LOCAL ECONOMY ACHIEVEMENTS 2016 1. Town Center Development 2. Biomedical Business Development 3. Burton Station: Progress 4. Small Business Development 5. Next Generation Network 6. Arena: Continued Progress 7. Lynnhaven Corridor Revitalization 8. Atlantic Crossing Cable 9. Veterans Care Facility MEANS TO RESIDENTS + Town Center expanding as a major urban destination + Businesses investing in Virginia Beach + Opportunities to start and to grow a small business + Expanding bio medical business and employment /job opportunities + Technology infrastructure to support businesses + More attractive commercial centers and corridor Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 16

GOAL 2 CREATE A FINANCIALLY SUSTAINABLE CITY PROVIDING EXCELLENT SERVICES ACHIEVEMENTS 2016 1. Budget and Financial Condition 2. Total compensation 3. EMS Evaluation 4. Solid Waste Management 5. Thalia Fire/EMS Station Conversion 6. Body Cameras: Significant Progress 7. Hurricane Matthew City Response MEANS TO RESIDENTS + Fiscally responsible city government + City services delivered in an efficient, cost effective manner + Timely response to an emergency call for service or catastrophic event + Safer Virginia Beach community + Effective solid waste management system + Customer friendly City services 8. Bond Rating Protection Plan 9. Process Improvement Program: Addressing Critical Issues Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 17

GOAL 3 IMPROVE THE TRANSPORTATION SYSTEM ACHIEVEMENTS 2016 1. Seaboard Road: Lighting 2. Wesleyan Drive: Lighting 3. Princess Anne/Kempsville Intersection 4. Lynnhaven Parkway: Phase II 5. Regional Transportation Plan 6. Air Service: Parallel Runway MEANS TO RESIDENTS + Reduced traffic congestion + Expanded road capacity + Working to improve regional transportation + City completing major road projects + Improved traffic safety + Improved highway lighting Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 18

GOAL 4 REVITALIZE NEIGHBORHOODS AND PLAN FOR THE FUTURE ACHIEVEMENTS 2016 1. Comprehensive Plan: Update 2. African American Cultural Arts Center: Progress 3. Kempsville Recreation Center: Progress 4. Housing Study: Progress 5. Police Outreach to the Community 6. Community Policing: Activities MEANS TO RESIDENTS + City planning for the future managed planned growth + Protection of property values + More leisure and recreation opportunities for residents + Feeling safe and secure at home, in the neighborhood, throughout the City + All residents welcome an inclusive community for diverse population + Expanding housing choices for residents + Protection of Virginia Beach s national resources and environment Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 19

GOAL 5 BE A COMPETITIVE, FIRST CLASS RESORT FOR RESIDENTS, BUSINESSES AND TOURISTS ACHIEVEMENTS 2016 1. 25 th Street Parking Garage 2. Dome Site Development: Progress 3. Field House: Progress 4. ViBe District Development: Progress 5. Darden Marine Animal Conservation Center: Progress 6. Convention Center Business Development: Active 7. Cavalier Development: Progress MEANS TO RESIDENTS + Tourist bringing new dollars to the local economy + More reasons for residents to go to the Resort Area + ViBe District investment and business development becoming a destination for residents and tourists + Developing opportunities for tourism expansion + Easier access and parking for residents Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 20

City of Virginia Beach Actions Ideas for 2017 Mayor and City Council 1. Arena: Direction 2. Public Transportation: Direction, Next Steps 3. Full Day Kindergarten: Direction, Funding 4. Field House: Direction, Funding 5. Disparity: Direction, Next Steps 6. Bio-Medical Business Development: Next Steps 7. Fiber: Direction, Next Steps 8. Stormwater Management and Projects: Direction, Projects 2017 9. City Hall: Direction, Next Steps 10. High Speed Rail: Direction 11. Dome Site Development: Direction 12. Entertainment District: Direction 13. Town Center Development - North: Direction, Next Steps 14. Cleveland Street Area Development: Direction 15. Cavalier Development Next Phase: Direction 16. Pier Development: Direction Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 22

17. Burton Station Development and Infrastructure: Direction 18. Wesleyan Drive: Direction 19. African-American Cultural Center: Direction, Next Steps 20. Town Center Block 9: Construction 21. Pembroke Mall Redevelopment 22. Middle School Bayside 23. Leaner Bridge Project 24. Affordable Housing: Direction, Policy, City Actions 25. VBCDC: Direction 26. SGA: Comprehensive Review, Direction, Plan for the Future 27. EMS/Adult Learning Center: Direction 28. Police Recruitment: Update Report 29. Small Business Development: Website, Mentoring, How to Start a Business 30. School Development Plan: Direction, Funding 31. Pensions and Unfunded Liabilities: Report, Direction 32. Climate Change Action Plan: Status, Direction 33. Process Improvement Program: Topics, Reports, Direction 34. Innovation Team: Evaluation Report, Direction 35. Gap Financing: Policy Direction 36. Economic Development Incentives: Evaluation Report, Direction, Guidelines 37. City Services and Service Levels: Review, Direction Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 23

38. TCC: Direction, City Funding 39. Cost of Construction: Study, City Actions 40. Entrepreneurs and Incubators: Direction, City Actions 41. City Sports Venues Management: Evaluation Report, Direction 42. BPOL: Direction 43. Business Property Tax: Evaluation Report, Direction 44. Resources for Small Business: Definition, Direction, City Actions, Funding 45. Business Licenses: Evaluation Report, Direction 46. Municipal Complex Buildings: Plan, Direction 47. Emergency Management Plans: Review, Refinement, Public Education 48. Food Desert: Definition, Report, Direction 49. Walkable Community: Evaluation Report, Plan, City Actions 50. Norfolk Southern ROW: Direction, Conversion to Path 51. Bike Share Program: Report, Direction 52. HRT: Alternative Plan without HRT 53. Flood Protection for Houses: Incentives Program Direction 54. Dredging Program: Review, Direction, Neighborhood Notification 55. Water Supply: Direction 56. Waste to Energy: Evaluation Report, Direction 57. One Bill: Direction 58. Waste Sorting Facility: Direction Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 24

59. Historic Kempsville Project Anchor Shore, Brocks, Signage, Land Acquisition: Direction, Project, Funding 60. Road Maintenance: Review, Service Level, Funding 61. Skywalk over Major Intersections: Evaluation Report, Direction 62. Atlantic Crossing Cable: Next Steps 63. ITA: Update, Direction 64. Agriculture Reserve Program: Evaluation, Direction, Next Steps 65. Green Sea: Next Steps 66. Future Agricultural Business: Status, Direction, City Actions 67. Drainage Plan: Direction, Funding 68. Parking for Oceanfront/Arena: Direction 69. Short Term Rental: Re-Evaluation, Direction 70. Sand Bridge Sand Replenishment: Direction 71. Employee Compensation: Policy Review, Direction Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 25

City of Virginia Beach Goals 2022 Local Economy Growth Financially Sustainable City Providing Excellent Services Improved Transportation System Revitalized Neighborhoods and Plan for the Future Competitive, First Class Resort for Residents, Businesses and Tourists Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 27

City of Virginia Beach New Goals for 2022 Safest City in Virginia Inclusive Community: Welcoming and Empowers All World Class Schools and Educational Opportunities Enhanced Community Liability, Economy and Sustainability through Technology and Data Upgraded City Assets and Infrastructure Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 28

GOAL 1 LOCAL ECONOMY GROWTH Objectives 1. Pursue opportunities for R&D and medical related businesses 2. Develop Burton Station as a major business center and neighborhood community 3. Retain and grow existing businesses 4. Expand higher paying job opportunities children can return to Virginia Beach 5. Expand skill based training through partnerships with the School Division, TCC and other educational institutions preparing for 21 st century job opportunities 6. Attract new targeted businesses: Biomedical, Healthcare and Life Sciences; Finance, Insurance and Real Estate; Information Technology and Professional Services; Advanced Manufacturing; Retail 7. Enhance opportunities for citizens to increase wealth and property 8. Be recognized as the Regional Center for Innovators and Entrepreneurs Means to Residents 1. Job opportunities with higher pay for residents to work in Virginia Beach. 2. Reasonable property tax rate through a more diverse tax base resulting in more revenues for the City. 3. Local economy more insulated from an economic downturn. 4. Opportunities to start and grow a business in Virginia Beach. 5. Greater convenience in residents daily lives less commute time and more time for family. Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 29

Challenges and Opportunities 1. Diversifying the Virginia Beach economy 10 2. Attracting and expanding technology, medical related and R&D 8 businesses 3. Having a well trained workforce for 21 st century jobs 7 4. Supporting entrepreneurs and startup businesses 7 5. Creating a positive environment for business investment and 7 entrepreneurism 6. Getting college graduates to move back to Virginia Beach 7 7. Lack of effective multimodal transportation and bridge tunnel 6 8. Increasing household income median family income 6 9. Lack of high speed rail connection with northern Virginia 3 10. Inadequate air service with direct flights 3 11. Land available for business investment and development 3 12. Using Western ITA for agricultural research and stormwater 3 13. Becoming a Hub for targeted businesses/higher education 2 research on STEM 14. Tapping the workforce leaving the military 2 15. Potential increase in Defense Department funding and the 0 impact on businesses and economy 16. Becoming a Hub for off shore energy development 0 17. Uncertain future of the global and national economy 0 18. Increasing interests rates and cost of construction 0 19. How to measure success in economic development Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 30

Initiatives 2017 1. Biomedical Business Development: Policy Update Biomedical Business/Corporate Park: Business Attraction, Access Road Spec Building Development University Partnership/Healthcare Partnership 2. ITA Plan: Finalization Draft Plan (3/17) Plan Review Mayor City Council: Adoption 3. SGA Initiatives: Market Realty Update, Modification a) Burton Station b) Pembroke/Town Center c) Resort M/CC P T 2016 M/CC P H 2016 M/CC P 2016 4. Cyber Security Cluster: Development Mgmt 6 5. Workforce Development Strategy and Action Plan MIP 6 Curriculum: Skill Based, Basic Skills 6. Arts Innovation Center M/CC 6 7. Economic Incentives: Implementation a) Tourism Gap Financing: Policy Direction b) SGA Incentive Policy: Review c) Use of TIF (Town Center) M/CC P T 2016 4 8. Town Center Phase 7: Agreement Complete Agreement Mayor City Council: Approval M/CC M 2016 9. Next Generation Network: Remote City Site Connection M T 2016 Mgmt 10. Veterans Facility: Access Road Mgmt Mgmt Road Project Rezoning Application 11. Competitive Business Tax: Evaluation Report M/CC 2 12. Food Desert Report M/CC 1 Analysis of Problem Area Options 13. Princess Anne Commons Hotel Development Tourism Zone Hotel Attraction P 2016 0 10 9 7 4 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 31

Management in Progress 2017 1. BRAC Strategy M/CC 2. Small Business Strategy: Implementation M/CC M H 2016 3. Military and Related Business Strategy MIP 4. Targeted Businesses: Recruitment, Growth MIP 5. Economic Development Measures of Success and Report MIP (Net Gain/Loss) 6. International Business Attraction: New Growth MIP 7. Business Innovation Center Development Mgmt 8. Regional Branding Mgmt 9. London Bridge Commerce Center: Naval Authorization, Funding Mgmt 10. Incubator/Entrepreneur Program M/CC Mgmt 11. Transatlantic Cable Mgmt M/CC OTH Major Projects 2017 1. Town Center: Phase 6 Development 2. Burton Station Phase 1 and Phase 3 On the Horizon 2018 2022 1. Agricultural Business Analysis and Expansion Strategy OTH 2. Centerville SGA: Implementation OTH 3. Rosemont SGA: Implementation OTH Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 32

GOAL 2 FINANCIALLY SUSTAINABLE CITY PROVIDING EXCELLENT SERVICES Objectives 1. Deliver City services in the most cost-effective manner 2. Maintain a AAA bond rating 3. Have top rated/#1 schools 4. Expand public understanding price of government linking to the cost of services and citizens expectations, needs and the ability to pay 5. Increase citizen satisfaction with easy access to City service 6. Increase citizen involvement and engagement Means to Residents 1. City services delivered in the most cost-effective manner. 2. Reliable City services that contributes to hassle-free daily living. 3. Feeling safe and secure within Virginia Beach any place, anytime. 4. Timely response to an emergency call for service. 5. City services that are readily accessible and are provided in a customer friendly manner. Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 33

Challenges and Opportunities 1. Unfunded Federal and State regulations and mandates 11 2. Expectations of City employees: salaries, pension, job stability, salary 11 compression 3. Increase City revenues through redevelopment and business 9 development/investment 4. Reduced funding from non-city sources: federal government, 7 Commonwealth of Virginia, private organizations 5. Residents understanding the City s finances, programs and services, 7 cutbacks by state 6. Pressure in maintaining AAA bond rating 6 7. Mature workforce with potential retirements and the loss of expertise 6 and institutional knowledge 8. Expanding City s use of volunteers 6 9. Developing new revenue sources to support defined City services and service levels 5 10. Sequestration/cutbacks in Defense Department spending and the 3 impacts on the City revenues and demands for service 11. Slowing the rate of expenditure growth 2 12. Reviewing tax expenditures by City 1 13. Slow economic recovery impacting City revenues and service demands 0 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 34

Initiatives 2017 1. Employee Total Compensation: Policy Review Compression Steps: Evaluation Healthcare: Lower Cost Options 2. ARP Evaluation, Direction Analysis Funding 3. Human Resources: Selection and Promotion Recommendations Mayor City Council: Decision 4. Emergency Management Plans: Review/Refinement After Action Evaluation Plan: Refinement Individual Responsibility/Public Awareness 5. City Property Sale: Marketing Signs Private Broker M/CC 11 Mgmt M/CC M H 2016 Mgmt M/CC M/CC 8 Mgmt Mgmt Mgmt 6. Innovation Team: Evaluation Report M/CC Mgmt 7. City Sports Venues Management: Evaluation Report M/CC 3 Evaluation of Options Direction 8. Cost of Construction Study M/CC 0 Management in Progress 2017 1. Process Improvement Reports a) Small Business b) Permits/Inspections Mgmt M/CC OTH On the Horizon 2018 2022 1. Historic Kempsville Area Master Plan: Implementation MP Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 35

GOAL 3 IMPROVED TRANSPORTATION SYSTEM Objectives 1. Secure adequate funding for transportation projects 2. Reduce congestion and improve traffic flow 3. Explore more alternative modes of transportation 4. Advance for high rail speed linking Hampton Roads to Northern Virginia and beyond 5. Better mass transit by improving frequency and reliability 6. More flights to Norfolk International Airport 7. Become a Test Center for emerging transportation technology Means to Residents 1. Greater ease of movement within Virginia Beach and Region. 2. More predictable and acceptable travel times from point A to point B within Virginia Beach. 3. Choices of transportation mode: car, trail system or public transportation. 4. Safer streets for automobile, pedestrians and bike travel. 5. Quality public transportation linking Town Center, Convention Center and Beachfront. Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 36

Challenges and Opportunities 1. Dedicated, predictable funding for local roads: new, maintenance, 11 reconstruction and safety improvements 2. Developing an effective multimodal transportation system within the 8 City and to the region, including transit 3. Defining the City s role and financial participation in transportation and 8 roads 4. Continuing to partner as a region on transportation improvements 8 5. Expanding Intelligent Transportation System (ITS) 7 6. Potential bond referendum to address the backlog of road projects 6 7. Uncertain federal funding for highway and transportation projects 5 8. Increase interest rates, acquisition and construction impacting City 3 projects 9. Increasing energy efficient vehicles and stable fuel prices and less revenues for the City 2 10. Uncertain gasoline prices and the impacts on residents 0 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 37

Initiatives 2017 1. High Speed Rail: Advocacy Legislative Agenda Mgmt M/CC P 2016 2. Public Transportation: Frequency and Reliability OTH 10 3. Autonomous Vehicles Plan M/CC 9 4. Bond Referendum for Roads M/CC 8 Projects Timing P 2016 5. Bikeway and Trail Plan Implementation M H 2016 Mgmt 6. Sidewalk Master Plan: Project Priority, Funding M 2016 Mgmt 7. Major Road Project Mgmt Mgmt a) Laskin Road Phase 1A: Funding ($15 million) b) Pungo Ferry Bridge Rehabilitation ($3.9 million) c) I-264/Independence IMR ($500,00) d) Laskin Road Phase 3 e) Shore Drive Infrastructure Improvements Phase 4 8. Shore Drive Infrastructure Improvements Phase 4 OTH Mgmt 9. Road Maintenance: Service Level, Funding M/CC Mgmt 10. Uber Regulations M/CC Mgmt 11. Norfolk Southern ROW: Direction, Options M/CC 3 12. Sandbridge Road/Nimmo Road Phase 7a Design, Funding P 2016 2 13. Skywalk Over Major Intersections M/CC 1 14. Walkable Community Evaluation Report M/CC 0 Identify Area Public Engagement 15. 11 Management in Progress 2017 1. Bus Shelters Expansion: Design, Installation Mgmt P 2016 2. Air Service Expansion: Parallel Runway Mgmt OTH Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 38

Major Projects 2017 1. Centerville Turnpike MP Phase 2 Phase 3 2. Lesner Bridge MP 3. Indian River/Kempsville Intersection MP 4. Witchduck Road: Phase 2 MP 5. Lynnhaven Parkway: Phase II MP 6. Holland Road: Phase 6 MP 7. Shore Drive Infrastructure Improvements: Phase 3 MP 8. Greenwich Flyover MP 9. I-64/I-264: Phase 1 MP 10. Princess Anne Road Project: Phase 7 (General Booth to MP Sandbridge) 11. Laskin Road Bridge MP 12. Sandbridge Road Bridge Mgmt On the Horizon 2018 2022 1. Bike Share Program M/CC 2. Laskin Road: Phase 1B, Phase 2/3 OTH Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 39

GOAL 4 REVITALIZED NEIGHBORHOODS AND PLAN FOR THE FUTURE Objectives 1. Create a sense of place with a 15 minute radius in designated areas 2. Improve neighborhood infrastructure and City amenities 3. Reuse aging commercial areas 4. Use Community Vision, Strategic Growth Area Plans and Comprehensive Plan to guide future development and land use 5. Increase home values throughout the City 6. Protect natural resources and waterways 7. Update/upgrade/diversify neighborhood aging housing stock 8. Develop flex-use spaces Means to Residents 1. Protection of residents property values. 2. Safe homes and buildings in the city. 3. More attractive and inviting city. 4. Upgraded older, aging homes and buildings. 5. Convenient access too commercial and retail areas. Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 40

Challenges and Opportunities 1. Funding stormwater management and flood control projects 11 2. Aging housing stock 11 3. Funding for maintaining and upgrading neighborhood infrastructure 9 4. Availability of workforce housing supply 8 5. Developing housing incentives for residents 8 6. Defining sense of place 7 7. Expectations of current residents 3 8. Addressing the homeless population 2 9. Growing number of seniors and issues associated with aging in place 2 10. Creating environmentally sensitive and sustainable neighborhoods 2 11. Aging multi-family developments 2 12. Increasing federal and state regulations and the costs of compliance 1 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 41

Initiatives 2017 1. Chesapeake Beach Sand Replenishment: Project, Funding Mgmt 11 2. Housing Strategy: Policy, Implementation P 2016 10 Housing Incentives 3. Coratan Beach Sand Haul: Funding ($1.7 million) 8 4. Cleveland Street Area Development M/CC 6 5. Land for Solar Farms: Report M/CC 5 Best Practices Report 6. Bay Beach Study Mgmt 4 a) Ocean Park b) Cape Henry 7. Workforce Housing Initiative Mgmt 4 M/CC MIP 8. Neighborhood SSD Dredging M/CC Mgmt MP 9. Kempsville Quad C Development: Land Acquisition, Developer M/CC Mgmt 10. VBCDC: Presentation, Direction M/CC Mgmt Mission Relationship to the City 11. Event Homes/Party House/Short Rental Zoning M/CC 2 OTH 12. Green Sea: Next Steps M/CC 2 Management in Progress 2017 1. Student on the Swim (SOS) MIP 2. Retail Sales: Puppies and Kittens Enforcement OTH Major Projects 2017 1. Adam Thoroughgood House Visitor Center MP 2. Kempsville Recreation Center MP Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 42

On the Horizon 2018 2022 1. Pembroke SGA Rezoning M 2016 2. Centerville Recreation Center (2018) MP 3. Oyster Strateg/Actions OTH Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 43

GOAL 5 COMPETITIVE, FIRST CLASS RESORT FOR RESIDENTS, BUSINESSES AND TOURISTS Objectives 1. Safer and more inviting environment for families: 24 hours a day 2. More variety of facilities and activities, including participatory events and local participation 3. Become year-round destination 4. Optimize the potential of the Convention Center: Convention Hotel, Arena, Field House, Dome Site 5. Increase residents understanding of the value and enjoyment of tourism to the community 6. Leverage tourism dollar to aggressively brand Virginia Beach as a resort destination city 7. Become known as the Amateur Sports Capital of the East Coast 8. Expand the ViBe District as a destination Means to Residents 1. Job opportunities for residents and youth. 2. Tourist amenities for use by residents and add value to the quality of life. 3. New tourist dollars to the local economy. 4. More choices for your leisure time. 5. Quality leisure activities for families. Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 44

Challenges and Opportunities 1. Convenient parking and funding future projects 11 2. Keeping the resort competitive by increasing amenities, attractions and 8 authentic experiences 3. Increasing number of tourists year round through focusing on more 7 activities during the shoulder season 4. Developing quality year round entertainment venues for residents and 7 tourists, including the creation of a major tourist attraction 5. Expanding the ViBe District 7 6. Lack of a convention headquarters hotel 6 7. Planning and connecting the potential major projects 6 8. Overcoming weekends and special events behavioral issues impacting 5 businesses and the city s reputation 9. Funding and completing sand replenishment projects 5 10. Equitable enforcement of parking regulations 3 11. Attracting additional business investments in the Resort area 2 12. Amount of dollars available for marketing in a highly competitive 2 market 13. Decreased demand of tourists 2 14. Increasing tourist per capita spending 1 15. Developing public and private partnerships in future projects 0 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 45

Initiatives 2017 1. Parking Oceanfront/Arena: Plan, Funding M/CC 10 2. Dome Site Development P T 2016 8 3. Field House Development Mgmt 6 M/CC 4. Online Travel Agencies: Advocacy P H 2016 4 5. Oceanfront Plan: Update for Potential Projects M/CC 4 6. Cavalier Development: Next Steps M/CC Policy 7. 19 th Street Pedestrian Connection: Funding P H 2016 Mgmt 8. ViBe District M H 2016 Mgmt 17 th Street Upgrade 18 th Street Upgrade Incentives 9. Convention Headquarters Hotel Mgmt M/CC 2 10. Entertainment District Mgmt M/CC 1 Management in Progress 2017 1. Arena Development (in AA moved to management as Mgmt High Priority) M/CC 2. Convention Center Business Development MIP Major Projects 2017 1. Darden Marine Animal Convention Center MP 2. Pacific Avenue Improvements MP 3. Resort Area Parking Plan P 2016 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 46

On the Horizon 2018 2022 1. Branding Virginia Beach M 2016 2. Owls Creek Area Second Phase (Adventure Park) OTH 3. Virginia Aquarium Owls Creek Marsh Pavilion MP Enhancement 4. Rudee Walk Phase IV Cap Jetty OTH 5. Marketing Resort to Residents MIP 6. Winston Salem Road Mgmt 7. Pier Project M/CC 2016 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 47

GOAL 6 SAFEST CITY IN VIRGINIA Objectives 1. Maintain lowest crime rate in Virginia with the highest clearance rate 11 2. Have the capacity to deal with mental health issues and needs 11 3. Be prepared for, respond to and recover from catastrophic events 11 4. Have a well trained, well equipped public safety staff 10 5. Recruit, retain a top quality public safety workforce 10 6. Have community policing that creates a sense of community 8 7. Improve citizen capacity to invest in their own safety, health and wellbeing 6 8. Have the community involved and working with public safety staff to 3 create a safe community 9. Collaborate with key stakeholders to reduce harm to people and property 3 10. Provide a timely, appropriate response to an emergency call for service 2 11. Have high quality local health system that is responsive and is 0 accessible to the community Means to Residents 1. Feeling safe any place at home, in the neighborhood, throughout the city 2. Increase access to quality healthcare and medical services 3. Decrease opioid addiction 4. Protection of property values 5. Timely and appropriate city response to an emergency call for service 6. Opportunities to become involved and take responsibility for creating a safe community for all Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 48

Challenges and Opportunities 1. Public safety staff turnover, recruitment and retention 10 2. Increasing use of opioids 10 3. National trends impact the safety of public safety staff 10 4. Aging community needing public safety and medical services 9 5. Building trust between the community and the police 7 6. Diversifying public safety staff to mirror community demography 7 7. Involving the community in creating a safe community 6 8. Increasing cyber crimes 4 9. Reduced funding for mental health facilities and services 4 10. Having citizens sharing responsibility for community safety 2 11. Lack of shelters 1 12. Access to top quality healthcare and medical services 1 13. Policy and funding for data storage 1 14. Increasing federal homeland security funding 0 15. Impact of changes in the Affordable Care Act 0 Initiatives 2017 1. Drone Use Policy Mgmt 7 OTH 2. Heroin Initiative Mgmt 7 Prevention Enforcement Treatment Partnership 3. Mental Health Initiatives Mgmt 7 4. Public Safety Staffing: Funding Mgmt Mgmt M/C P T 2016 5. Community Recovery Center Plan Mgmt Mgmt 6. Emergency Shelters Plan: Review Mgmt Mgmt Plan: Review Public Education 7. Community Policing Strategy: Implementation Mgmt Mgmt OTH 8. Police Helicopter Services/Replacement Analysis Report Mgmt 1 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 49

Management in Progress 2017 1. Body Cameras: Policy, Storage, Implementation MIP 2. Public Safety Recruitment Mgmt 3. EMS Volunteer Staffing/Training Mgmt Major Projects 2017 1. 4 th Precinct Project Mgmt MP 2. Oceanfront Camera: Installation Mgmt 3. New EMS/Training/Administration Building Mgmt M/CC 4. Burton Fire Station: Design Mgmt On the Horizon 2018 2022 1. Fire Arm Training Facility Mgmt 2. Law Enforcement Training Academy Mgmt 3. Convention Center Master Control System Mgmt 4. Radio Maintenance and Installation Mgmt Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 50

GOAL 7 INCLUSIVE COMMUNITY: WELCOMING AND EMPOWERS ALL Objectives 1. Have equitable access to city procurement and services 11 2. Enhance the range of public engagement strategies and methods to build 10 awareness 3. Have supportive services available to all residents when needed 9 4. Increase citizens understanding of the city, city services and programs 9 5. Have effective methods of citizen engagement and involvement in the 9 governance process 6. Present accurate information to the community 6 7. Have a city workforce reflective of the community 5 8. Have diverse neighborhood and community events that are inclusive to the 2 entire community 9. Offer diverse volunteer opportunities to empower citizens and enhance city services 1 10. Enable the disabled 1 11. Have all citizens feeling welcome 1 12. Promote the culture of inclusion and opportunity for all 1 Means to Residents 1. Feeling welcome and comfortable 2. Community events and activities that bring the community together 3. Respect for different cultures and people who are not like me 4. Equitable access to city government participation and services 5. City government reflective of the community Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 51

Challenges and Opportunities 1. Communicating accurate information to the community 10 2. Increasing reliance on social media and word of mouth for daily 10 information 3. National political environment that emphasizes differences and personal 8 conflicts 4. Developing effective methods of community engagement 7 5. Increasing boomer and millennial generations changing the community 6 6. Overcoming cultural biases and conflicts 6 7. Developing the sense of One Virginia Beach Community 6 8. Developing partnerships with various community organizations and 3 institutions, including the faith based community 9. Insufficient mobility options 2 10. Attracting a diverse city workforce 2 11. Overcoming the perception of City government: access information and 1 decision making 12. Defining the city role in services 0 Initiatives 2017 1. Disparity Study M/CC 10 Resolution/Direction Problem Definition Study Action Steps Public Dialog 2. African American Cultural Center: Next Step M/CC 10 3. Human Services Initiatives: Implementation Mgmt Mgmt 4. Homeless Strategy: Implementation MIP Mgmt Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 52

Management in Progress 2017 1. Channel 48: Closed Caption Mgmt 2. Deaf Translation: Council Meetings/Public Meetings Mgmt 3. Social Media: Facebook Live Mgmt 4. EEO Data on Director Dashboard Mgmt 5. Police Recruitment: Update Report Major Projects 2017 1. Housing Resource Center Mgmt MP 2. Judeo Christian Outreach Center Mgmt Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 53

GOAL 8 WORLD CLASS SCHOOLS AND EDUCATIONAL OPPORTUNITIES Objectives 1. #1 rated public schools 9 2. Achieve equitable attainment for a quality education for individuals from 8 birth to adulthood 3. Provide a range of opportunities for lifelong learning 8 4. Expand the presence and programs of Tidewater Community College and 7 other institutions of higher learning 5. Develop a workforce prepared for 21 st century job opportunities 7 6. Have top quality libraries both facilities and programs that are responsive 4 to community needs 7. Improve the healthy development, school readiness and early reading 3 proficiency of young children 8. Provide a broad range of arts and cultural resources and activities 3 9. Develop community partners including businesses to support schools and educational opportunities 3 10. Collaborate with the School Division and the entire community to insure 1 that all students are successful in school, graduate on time, are productive 11. Have quality public schools that support world class educational programs 0 Means to Residents 1. Top quality educational opportunities for all and a lifetime 2. Top quality libraries responsive to community needs 3. Young children prepared to life long learning 4. Being prepared for 21 st century job opportunities 5. Access to diverse arts and cultural opportunities Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 54

Challenges and Opportunities 1. Decreased state funding for schools and education 9 2. Preparing a workforce for 21 st century job opportunities 9 3. Increasing costs of higher education 8 4. Maintaining and building new schools 7 5. Lack of access to all day kindergarten 6 6. Funding for schools and libraries in a competitive resource environment 6 7. Uncertain direction at the federal level on the support of public schools 4 8. Staff turnover and retention 3 9. Developing partnerships with the business community 3 10. Providing access to technology 2 11. Increasing diverse arts and cultural activities 2 12. Funding for decreasing class size 2 13. Increasing and funding opportunities for lifelong learning 1 14. Expanding higher educational opportunities and facilities 0 Initiatives 2017 1. Old Dominium University Campus Development Mgmt 10 a) Health Sciences b) Nursing 2. Library Renovation ($5.8 million) Mgmt Mgmt Management in Progress 2017 1. Skilled Workforce: TCC Mgmt 2. Certificate Program Mgmt 3. City Summer Youth Employment Mgmt Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 55

On the Horizon 2018 2022 1. Full Day Kindergarten Mgmt M/CC 2. Middle School Bayside M/CC 3. School Development Plans M/CC 4. Admiral De Grasse Estate 5. TCC Site Work for Buildings OTH Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 56

GOAL 9 ENHANCED COMMUNITY LIVABILITY, ECONOMY AND SUSTAINABILITY THROUGH TECHNOLOGY AND DATA Objectives 1. Use data in developing City policies and services 9 2. Improve City services through strategic use of internet 8 3. Use City public data to spark innovation, promote collaboration, increase 7 government transparency and informed decision making 4. Foster equitable economic prosperity and stability through community 6 access to technology 5. Have all citizens and businesses having access to state-of-the-art 6 broadband services 6. Have the City recognized as a leader in technology 6 7. Ensure technology policies and practices safeguard privacy in data 2 8. Partner with the private sector to development technology infrastructure 2 city-wide 9. Seek and use data from the community in policy development and service refinements 0 Means to Residents 1. Open, transparent city government with easy access to information and services 2. Access to quality technology services Wi-Fi, broadband, internet, etc. 3. Increased cyber security protecting your information 4. Opportunities for civic engagement and participation 5. City using data and analysis in policy development and decision making Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 57

Challenges and Opportunities 1. Funding for technology upgrade and infrastructure 9 2. Increasing number of cyber attacks city, businesses and citizens 8 3. Having affordable access to information technology and internet 8 services 4. Take advantage transatlantic cable 7 5. Rapidly changing technology 7 6. High expectations of businesses and citizens 5 7. Following up on broadband initiatives community momentum 4 8. Developing partnership with the business community 3 9. Instant world relying more on emotion and less on data, and the search for simple solutions to complex problems 3 10. Increasing Department of Defense spending 1 11. Defining the City s role and funding participation 0 12. Linking to military technology in the region 0 13. Developing open data portal 0 Initiatives 2017 1. Master Technology Plan: Implementation, Report Funding Mgmt Mgmt MIP 2. Software Upgrade/Replacement Mgmt Mgmt 3. City Cyber Security Action Plan Mgmt Mgmt Management in Progress 2017 1. Monthly Billing Direction M/CC 2. Revenue, Assessment and Collections System Integrated Mgmt Software On the Horizon 2018 2022 1. VBTS Station (Convention Center) Mgmt 2. Integrated Public Safety Records Management System Mgmt Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 58

GOAL 10 UPGRADED CITY ASSETS AND INFRASTRUCTURE Objectives 1. Have an effective stormwater management system that is well designed, 9 well built and well maintained 2. Protect water resources 8 3. Prepare city infrastructure for sea level rise 8 4. Align policies and codes to minimize the effects of storm water runoff for 7 new development and redevelopment 5. Have well designed, well built and well maintained streets and sidewalk 6 6. Have well designed, well built and well maintained city buildings and 6 facilities 7. Maintain high performance infrastructure systems Citywide by retrofitting, 5 designing for adoptability and investing in new technology 8. Have well designed, well build and well maintained wastewater collection 2 and treatment system 9. Have well designed, well maintained green infrastructure 2 10. Have adequate water supply for the future 0 11. Integrate green and built infrastructure to conserve ecosystem 0 Means to Residents 1. Reliable delivery of utility services necessary for daily life 2. Customer friendly city building that promote operating efficiency 3. Protection from flooding during a major storm event 4. Decreased cost of service due to improved maintenance over the long term 5. Attractive city buildings and facilities a sense of community pride 6. City acting as a responsible steward of Virginia Beach s natural assets Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 59

Challenges and Opportunities 1. Flooding and addressing critical areas 9 2. Aging city building and facilities needing major repairs, renovation or 9 replacement 3. Unfunded government mandates and regulations impacting city assets 7 and infrastructure 4. Having shovel ready capital project 7 5. Preparing for and responding to major storms and natural catastrophic 7 events 6. Increasing cost of public projects 3 7. City funding and investing in the future 3 8. Community expectations after natural disasters 2 9. Funding for repairs and replacement 2 10. Seeking federal and state partners to build and maintain city assets and 1 infrastructure 11. Uncertain federal funding and approach to funding 1 12. Unseen infrastructure needed for daily living by citizens and businesses 1 Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 60

Initiatives 2017 1. Flooding/Stormwater Projects Mgmt a) Windsor Woods b) Princess Anne Plaza e) Ashville Park f) Sherwood Lakes M/CC P H 2016 c) The Lakes g) Central Beach d) Eastern Shore Drive District (Resort) Phase 3 h) Aragona 2. Lynnhaven Corridor Clean Up Public Improvement 3. City Hall Study and Direction Municipal Complex 4. Water Supply: Direction Contract with City of Norfolk Negotiation 10 9 Mgmt 8 M/CC M 2016 M/CC 6 5. Burton Station Development M T 2016 6 6. Sea Level Rise Study and Initiative Matrix P H 2016 Mgmt 7. Waste to Energy Evaluation Report/Direction M/CC 2 8. Transition Area Plan for Drainage and Sea Level Rise Direction, Funding Mgmt OTH 1 Management in Progress 2017 1. SPSA Long Term Solid Waste Management P 2016 2. Fire Aparatus Major Projects 2017 1. Landfill Phase 2: Capping MP 2. Parks and Recreation Administration Project MP 3. Lynnhaven River Restoration (Federal Project) MP 4. Lynnhaven Marina Bulkhead Project Mgmt Copyright 2017: Lyle Sumek Associates, Inc. Draft 3/26/17 Project 170203 61