Empowering African Women to Manage 100 Multipurpose Community Telecentres (MCTs) in 20 African Countries

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Main WSIS site UN Millennium Development Goals WSIS Working Group Visions of the Information Society Empowering African Women to Manage 100 Multipurpose Community Telecentres (MCTs) in 20 African Countries Success strategy: The MCT Network for African Women project has involved construction of a network of at least 100 MCTs in 20 or more African countries, owned and managed by women, providing public telephone, fax and internet connectivity and e-mail as well as basic information. These are to be owned and managed by women in order to enable them to actively participate in the development process of the African continent and expand women s role in ICTs. The bottom-up initiative was requested by a number of African countries including Benin, Burundi, Central African Republic, Democratic Republic of Congo, the Gambia, Guinea Bissau, Kenya, Malawi, Congo, Rwanda, Tanzania, Zambia and Ethiopia. In cooperation with the African Ministries of Communication and other local partners, ITU has established 4 MCTs in Tanzania and Guinea Bissau. These are now already providing basic training in the use of computers, and will soon supply other services such as public telephone, fax and internet connectivity as well as basic information to meet specific community needs. These services will enhance the development of sectors like education, health, e-commerce, agriculture and the informal sector of business traditionally operated by African women. The project is estimated to cost approximately US$ 1.0 million. The shared IT facilities are also used for training in computer literacy, use of computer applications, internet and e-mail. The educators involved provide also support in the use of the MCT services for access to trade services (access to market information), radio and television, advertising and announcements. The overall objective of this project is to contribute to the creation of an enabling environment where women will actively participate in the development process of

the African continent and expand women s role in ICTs and its new technologies and services. The improvement of the basic economic conditions and lifestyle of the population and the facilitation of affordable and easy access to basic telecommunications and information services is aimed by ensuring that the benefits of telecommunications applications and services are available to all; to guarantee immediate and easy access to telecommunications services during emergencies for all and to encourage women s participation in ICTs. By enabling women to manage and control the telecentres, ITU is encouraging women s participation in ICTs, as stipulated in the World Summit on the Information Society s Declaration and Action Plan. Target group: African women Partners: ITU (International Telecommunication Union) Source: WSIS Stocktaking Database and background materials WSIS STOCKTAKING & PARTNERSHIPS : ACTIVITY DETAILS Project ID: 1101998920 Entity: Activity: ITU (International Telecommunication Union) website of the entity Empowering African Women to Manage 100 Multipurpose Community Telecentres in 20 African Countries website of the activity Activity description: The Bureau of Telecommunication Development (BDT) of the International Telecommunication Union (ITU) has launched a million dollar project to establish at least one hundred Multipurpose Community Telecentres (MCTs) in 20 African countries. These are to be owned and managed by women in order to enable them to actively participate in the development process of the African continent and expand women s role in ICTs. The initiative was requested by a number of African countries including Benin, Burundi, Central African Republic, Democratic Republic of Congo, the Gambia, Guinea Bissau, Kenya, Malawi, Congo, Rwanda, Tanzania, Zambia and Ethiopia. In cooperation with the African Ministries of Communication and other local partners, ITU has established 4 MCTs in Tanzania and Guinea Bissau. These are now already providing basic training in the use of computers, and will soon supply other services such as public telephone, fax and Internet connectivity as well as basic information. These services will enhance the development of sectors like education, health, e-commerce, agriculture and the informal sector of business traditionally operated by African women. By enabling women to manage and control the telecentres, ITU is encouraging women s

participation in ICTs, as stipulated in the World Summit on the Information Society s Declaration and Action Plan. Contact: Send a message to the contact for this activity Documents attached to this entry Attached documents are in language(s) in which they are submitted Title MCT Network for African Women Available languages and formats [english] Entity from: International Geographical coverage of the activity: Regional - Africa WSIS action lines related to this activity: Theme 1. The role of governments and all stakeholders in the promotion of ICTs for development Theme 2. Information and communication infrastructure Theme 3. Access to information and knowledge Theme 4. Capacity building Theme 7. ICT applications: benefits in all aspects of life Theme 12. Achieving WSIS targets (PoA, Section B) Related MDGs: MDG 8. Develop a global partnership for development Activity type: Programme, Training initiative Time scale: Planned for future: 2004 - Partners: Benin, Burundi, Central African Republic, Democratic Republic of Congo, Gambia, Guinea Bissau, Kenya, Malawi, Congo, Rwanda, Tanzania & Zambia Top - Copyright WSIS 2005 All Rights Reserved - Logo Policy Privacy Notice Updated : Generated : 2005-12-29

INTERNATIONAL TELECOMMUNICATION UNION Telecommunication Development Bureau (BDT) MULTI PURPOSE COMMUNITY TELECENTRE NETWORK PROJECT FOR AFRICAN WOMEN In partnership with Benin, Burundi, Central African Republic, Democratic Republic of Congo, Gambia, Guinea Bissau, Kenya, Malawi, Congo, Rwanda, Tanzania & Zambia June 2004

Multipurpose Community Telecentres Network for African Women Project Number: Project Title: MCT Network for African Women Executing Agency: International Telecommunications Union African Ministries responsible for ICTs & Telecommunications Duration: 24 months Project Sites 20 African countries Starting Date: January, 2005 Participating Partners: Ministries responsible for ICTs 1 US $ 100,000 International Telecommunication Union US $ 200,000 OTHERS US$ 700,000 Total US $ 1,000,000 Brief project Description: The MCT Network for African Women project will involve construction of a network of at least 100 MCTs in 20 or more African countries, owned and managed by women, providing public telephone, fax and internet connectivity and e-mail as well as basic information and a host of ICT applications such as: Health, education, government and other information services, e-commerce, shared office facilities, including IT equipment, training in computer literacy, use of computer applications and support in use of the MCT facilities, trade services (access to market information), radio and television, advertising and announcements, photocopying service as well like word processing, spreadsheets, etc. If partners agree at the end of the project, the Project Committee could be converted into an African MCT Network Women Committee whose mandate will be, among others to lead the creation of an African MCT Network Fund for Women. The main objectives of this project include creation of an enabling environment where women will actively participate in the development process of the African continent and expand women s role in ICTs and its new technologies and services; improvement of the basic economic conditions and lifestyle of the population; to facilitate affordable and easy access to basic telecommunications and information services by ensuring that the benefits of telecommunications applications and services 1 This amount represents an estimated value of contributions in kind by local partners including the various women groups. 1

are available to all; to guarantee immediate and easy access to telecommunications services during emergencies for all and to encourage women s participation in ICTs by enabling women manage and control the telecentres. The project which will heavily rely on inputs available locally is estimated to cost approximately US$ 1.0 million, that is a maximum of about US$ 50,000 per telecentre. 2

1. Background African women shoulder more responsibilities in their societies particularly in taking special care of the more vulnerable members of the family, children and the elderly and for ensuring adequate food is available. In most rural areas due to emigration to the urban areas in search of employment, women need to find solutions to sustain the entire family in an environment where communication facilities are non existent to help them fulfill their responsibilities. It has been noted that availability of ICT infrastructure is a prerequisite for improving the basic economic conditions and lifestyle of a country s population, and that women and children are the most affected by poor economic conditions and that more than 70% of Africa s population is made up of women and children. 2. Project Definition The MCT Network project involves construction of a network of 100 MCTs in 20 African countries, owned and managed by women, providing public telephone, fax and internet connectivity and e-mail as well as basic information and a host of applications such as: Health and education Government and community information services. E-commerce Shared office facilities, including IT equipment Training and support in use of the MCT facilities Trade services (access to market information) Radio and television: Community information World information Advertising and announcements Photocopying service Computer literacy and use of computer applications like word processing, spreadsheets, etc; If partners agree at the end of the project, the Project Committee may be converted into an African MCT Network Women Committee whose mandate will be, among others to lead the creation of an African MCT Network Fund for Women. 3

3. Development Objectives The main objectives of this project are the following: To create an enabling environment where women will actively participate in the development process of the African continent and expand women s role in ICTs and its new technologies and services. To improve the basic economic conditions and lifestyle of the population. To facilitate affordable and easy access to basic telecommunications and information services by ensuring that the benefits of telecommunications applications and services are available to all. To guarantee immediate and easy access to telecommunications services during emergencies for all. To encourage women s participation in ICTs by enabling women manage and control the telecentres. The successful implementation of this project will enhance the development of sectors like education, health, agriculture and the informal sector of business traditionally operated by African women. This would also enable women to venture into non traditional business such as ICTs and mining because the market for the mining products, for example, would be readily available through internet. In addition specific training in ICTs will enable more women to get into new areas of technology applications and services and consequently taking full advantage of all that the applications bring to development and to poverty alleviation. This project will be used as a women MCTs incubator. In addition an MCT fund for African Women will be created to provide expertise and funds to build other African MCTs. The MCT fund will be sustainable and independent from ITU. 4. Project Inputs In order to attain the stated objectives, the project will require financial resources mainly to be provided by the ITU and other external partners while the local partners will mainly provide contributions in kind: Such contributions include accommodation for the telecentres, training in some countries and any other logistic inputs that may be required at the local level. 4

Source Estimates in US $ ITU 200,000 External 700,000 Local partners 100,000 TOTAL 1,000,000 Project Outputs a) Development of self-sustainable, community-based MCT-Network operated by women in at least 20 African Countries. b) Development of: Strategies for assessing women local needs for poverty alleviation; Training on use of ICTs as well as training for 115-120 women in the operation and management of MCTs; Innovative policies and partnership arrangements for information and communication; Applications and services which meet the needs of the community, and in particular the children and elderly persons under women responsibilities; Local contents for e-education, e-governance, telemedicine and e-commerce shared-interest business for African women. c) Creation of an MCT-Network fund d) Assessment of the impact of the MCT-Network on social, economic and cultural development of the Africa Region. 5. Project Justification Given the fact that African women constitute a large proportion of the informal sector in Africa, the project is socially and economically desirable as it will engage women in the process of getting involved in all social, cultural and economic activities in their communities and countries through timely access to relevant information. Such empowerment to information could contribute to poverty reduction and overall improvement in the quality of their lives. Furthermore, the project would provide affordable and easy access to basic telecommunications and information services Other benefits would include knowledge in developing: A standard business plan to guide the operations of the Telecentres; A standard cost based basic accounting system for the each MCT; 5

115-120 women trained to operate and manage MCTs; A counterpart committee to assist women to design, finance, implement and operate future privately owned Multipurpose Community Telecentres in each country; Access to Web Sites delivering local contents on education, health, and business among others. 6. Estimated Cost The project is estimated to cost approximately US$1.0 million 2. This amount includes the cost of studies, training, equipment and installation, coordination and evaluation of the project. The contribution of ITU will be about 20% of the total cost. The estimated breakdown of the cost elements will be as follows: Item Cost in US$ Equipment 513,800 Accommodation 100,000 Training 108,000 Start up costs 200,000 Supervision and Coordination 20,000 Evaluation 10,000 Contingency 48,200 TOTAL 1,000,000 7. Implementation timeframe The foreseen implementation timeframe is two years starting as soon as partner financing is identified. 8. Target Beneficiaries The target beneficiaries of this project are the African women, the youth and the vulnerable groups in the communities who are normally under the care of women. 9. Project Strategy and Sustainability The implementation of the MCTs will be done in phases after securing the project funds. The project will be implemented in partnership between the ITU and other international partners on the on the one hand and local partners consisting of Ministries responsible for ICTs and Telecommunications, Ministries responsible for gender and youth, local 2 Details are provided in Annex 1 6

governments where the women groups are located and the women groups themselves in the participating African countries on the other hand. All women groups have identified their leaders who are coordinating and managing the activities at the local level providing coordination with the responsible ministries and local partners. The countries have taken this initiative to ensure that there is strong local leadership and commitment without which success and sustainability of the projects would be in danger. Furthermore, the selection of the women centres which was done by the local partners is based on viability criteria based on the business plans developed for each center. It is well understood by all the participants that the operation of the MCTs activities should apply business principles to ensure their long term sustainability. It is also proposed that each center should pay back 1-2% of its net annual income which should be a contribution into the African Women MCT Fund should this proposal be accepted by the partners. Availability of this fund would not only enable development of more MCTs projects, but would also be an incentive for efficient management of the MCT operations. Business orientation for the participating women groups will of course be one of the products from this project. 10. Project Management The day to day management of the MCTs will be under leadership of the Women and MCT operating staff. Training of the national project coordinators and the MCT operating staff will be conducted during the first year, while procurement would also be done according to an implementation plan to be drawn when funding is secured. In addition to the local women groups leadership, each country will have a national Steering Committee under the Ministries responsible for ICTs or Gender composed of representatives from all partners to oversee the implementation and operation of the MCTs as well as coordinate activities between partners. Some countries already have some kind set ups but more will implement before take off of the projects in their respective countries. There will also be periodic reports from the Steering Committees to the ITU and other participating external partners.in order to ensure full realization of this project. The frequency of these will be discussed among partners and reflected in the Project Agreement. A Mid-Term Review (end of year one) and a Final Review of the project will be undertaken by the partners at the end of the first and second years respectively. 7

11. Conclusion The significance of using the MCT Network project as a tool for capacity building and a business catalyst to create an impact in the social and economic developments of African communities can best summed up by the following statement: If you economically empower a woman, you empower a family and by analogy a nation. It goes without saying that, MCTs managed by women will enhance their participation in economic activities and raise their incomes and social status. Through the MCTs, women will have a powerful tool to transform small informal business women into formal and professional businesswomen, by having affordable and reliable access to the entire world through the internet, radio and television. As a result, they will be better informed on important issues which affect their daily lives, business and any other social and cultural activities thereby leading to poverty reduction in their communities. 8

Annex 1 MCT Network Project for African Women Budget in US $ Cost item Quantity unit cost Total 1. Computers 160.1000.160,000 2. Printers 32 500 16,000 3. Scanners 32 200 6,400 4. Photocopy machines 32 1250 40,000 5. TV Sets 32 400 12,800 6. VCRs 32 200 6,400 7. Transreceiver 36 250 9,000 8. Worldspace receivers 33 150 5,000 9. UPS 180 200 36,000 10. Electric power stabilizers 33 1000 33,000 11. video projectors & screen 30 2000 60,000 12. Public pay phones 30 1000 30,000 13. Fax machines 32 300 9,600 14. Loud speakers 72 300 21,600 15. LAN cabling & equip. installations 36 500 18,000 16. Solar panels(in absence of mains power) 10 5000 50,000 17. Sub-total equipment and accessories 513,800 18. Accommodation and furniture 33 3000 100,000 19. Training 72 1500 108,000 20. Start up costs 200,000 21. Supervision & Coordination missions 4 5000 20,000 22. Evaluation 2 5000 10,000 23. SUB-TOTAL 951,800 24. Contingency 48,200 25. GRAND TOTAL 1,000,000 9

Annex2 Basic equipment package for the Multi-Purpose Telecentre Network Project for African Women 1. Computers Pentium 4., 1.5Ghz, 512kB cache, 128MB RAM, 20GB hard disk drive, diskette drive, DVD-ROM drive, English board, 17"color monitor, Ethernet card, 220 volt operation, mouse with pad, Microsoft Windows 2000 or XP, Microsoft XP Professional 9 including software license), web camera, Worldspace datacasting software 2. Printer Basic color or black and White ink jet model, 220V, with 25 replacement cartridges 3. Scanner CD-RW external drive CD-RW "burner" drive with USB connection,40x/12x/48x, external, 220 V operation 4. Photocopy machine Tabletop model capable of enlarging and reducing, for A4 size paper, 220v 5. Television Multi-system PAL/SECAM/NTSC. 220V, 20" screen minimum, color, with A/V inputs for connecting a VRC 6. VCR Multi-system PAL/SECAM/NTSC 220 V 7. Transreceiver 3-30 HZ This is an FM radio or also walky talky 8. Worldspace receiver This should be a Hitachi, Polytron or Celeste model that has WS satellite radio, FM, Cassette recorder, weatherproof outdoor antenna, operable in 220 V or batteries, DDA adaptors (for data transmission) 9. UPS Sufficient to provide temporary power to computers to allow for saving any files (usually laptops have batteries as stand by) 10. Electric power stabilizer 11. Video projector and screen For PC output or DVD on a large screen for training sessions 12. Public pay phones 10

13. Fax machines 14. 2 Loud speakers 15. Solar panels 16. Mobile handsets 11

Annex 3 List of participating countries: 1. Benin 2. Central African Republic 3. Democratic Republic of Congo 4. Burundi, 5. Gambia 6. Guinea Bissau 1 7. Kenya 8. Malawi 9. Rwanda 10. République du Congo 11. Tanzania 1 12. Zambia 1 Three MCTs in Tanzania and Guinea Bissau jointly funded by the ITU and local partners are already under implementation 1 Three MCTs in Tanzania and Guinea Bissau jointly funded by the ITU and local partners are already under implementation 12