National Directed Enhanced Service for Childhood Immunisations

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National Directed Enhanced Service for Childhood Immunisations Service Level Agreement PRACTICE Contents: 1. Finance Details 2. Signature Sheet 3. Service Aims 4. Criteria 5. Ongoing Measurement & Evaluation 6. Dispute Resolution 7. Variation and Termination of Contract 1. Financial Details This agreement is to cover the 12 months commencing 1 April 2005. On agreeing a service plan with the PCO for the 12 months commencing 1 April 2005 practices will receive:- Funding for the achievement of childhood vaccination and immunisation targets will be made through enhanced services. Quarterly payments will be made as per previous arrangements ie For childhood immunisation the price in 2005/06 will be (unless changed nationally) 2,829 for practices meeting the lower target and 8,487 for those meeting the higher target. For pre-school boosters the price in 2005/06 will be 875.87 for practices meeting the lower target and 2,626.56 for those meeting the higher rate. The prices are based on a practice with a list of 5000, which has 59.25 patients aged two and 61.45 patients aged five. To calculate the actual payment a practice will receive, the prices above are multiplied by the ratio of actual patients in these age bands to the number of patients provided above. The attached annex provides a worked example. Practices will be responsible for reporting to the appropriate PCO all immunisations given as soon as possible in accordance with the local arrangements. 1 of 188

Payment Verification Practices entering into this contract must participate fully in the verification process determined by the PCO and LMC. Practices should ensure that they keep proper records to ensure a full and proper audit trail. Practices must be able and willing to evidence service delivery if required/requested by the PCO. Annual Review of Contract This contract will be reviewed annually, and will be in line with the annual review of the GMS Contract set out in the NHS (General Medical Services Contracts)(Scotland) Regulations, or other legislation as appropriate. Practices will be expected to return to the PCO their end of year evaluation/results, in order to confirm compliance with the contract. PAYMENT WILL ONLY BE MADE UPON RECEIPT OF THIS SIGNED CONTRACT, INCLUDING DETAILS OF PRACTICE PLANS AS INDICATED 2 of 188

2. Signature Sheet This document constitutes the agreement between the practice and the PCO in regards to this nationally directed enhanced service. PRACTICE.. Signature on behalf of the Practice: Signature Name Date Signature on behalf of the PCO: Signature Name Date 3 of 188

3. Service Aims The purpose of this DES is to continue to ensure that a high percentage of children aged five years and under receive the appropriate immunisations. The scheme will provide a cost-effective means of ensuring that children are protected from these serious diseases and from the complications of those diseases. The scheme remains one of the most effective public health tools in that it not only protects children individually but collectively in the wider community also (especially those for whom immunisation is contra-indicated). Exception reporting, including for informed dissent, does not apply. 4 of 188

4. Criteria The National Directed Enhanced Service Specification details the following criteria. The following pages contain some further guidance from the PCO on expected processes, outcomes and deliverables based on this process. On aspiring to this service practices are required to submit plans under each of these items to the PCO. 1. Register 2. Liaison with parents or guardians 3. Relevant immunizations 4. Staff 5. Resuscitation 6. Review/Audit 7. Health Record * Please note that these criteria are nationally determined and are not subject to negotiation. 5 of 188

Criteria One : Register Details Develop and maintain a register of all children under and up to five years of age Practice Plans for Year 05/06 (please detail below your practice s plans for this criteria) Practice Evaluation at end of Year / results (at the end of the year please detail below the practice s results for this criteria) 6 of 188

Criteria Two: Liaison with Parents or Guardians Details Liaise with and inform all parents or guardians of these children of the immunisation programme. All children and their parents/carers need to be made aware of the benefits of being immunised against childhood infectious diseases. Written information should also be given when appropriate Practice Plans for Year 05/06 (please detail below your practice s plans for this criteria) Practice Evaluation at end of Year / results (at the end of the year please detail below the practice s results for this criteria) 7 of 188

Criteria Three: Relevant Immunisations Details undertake to immunise children under five with the relevant immunisations. This specification is based on the existing lower (70%) and higher (90%) target payments. These are described in the attached Annex Practice Plans for Year 05/06 (please detail below your practice s plans for this criteria) Practice Evaluation at end of Year / results (at the end of the year please detail below the practice s results for this criteria) 8 of 188

Criteria Four : Staff Details ensure that all staff providing the DES service to patients will have the necessary skill and training to do so. This includes continuing training and professional development Practice Plans for Year 05/06 (please detail below your practice s plans for this criteria) Practice Evaluation at end of Year / results (at the end of the year please detail below the practice s results for this criteria) 9 of 188

Criteria Five : Resuscitation Details have appropriate resuscitation equipment on site in case of anaphylactic reactions. Practice Plans for Year 05/06 (please detail below your practice s plans for this criteria) Practice Evaluation at end of Year / results (at the end of the year please detail below the practice s results for this criteria) 10 of 188

Criteria Six : Review/Audit Details All practices involved in the scheme will be required to conduct an annual review which should include as a minimum a audit of: the rates of immunisation among children two years and under; the rates of booster immunisation for children up to five years old; and any changes in these rates within the year and possible reasons for those changes. Practice Plans for Year 05/06 (please detail below your practice s plans for this criteria) Practice Evaluation at end of Year / results (at the end of the year please detail below the practice s results for this criteria) 11 of 188

Criteria Seven : Health Record Details Practices need to ensure that the current immunisation status of each child is recorded in the GP-held lifelong record. This should include a record of any parent or guardian refusing to give permission for immunisation and all information and advice given to the parent or guardian involved. Adverse reactions to immunisations must also be recorded. Practices must ensure that details of the patients monitoring as part of the NES is included in their life-long record. If the patient is not registered with the practice providing the NES, then the practice must send this information to the patient s registered practice for inclusion in the patient. Practice Plans for Year 05/06 (please detail below your practice s plans for this criteria) Practice Evaluation at end of Year / results (at the end of the year please detail below the practice s results for this criteria) 12 of 188

5. Ongoing Measurement & Evaluation The ongoing measurement is outlined in the various criteria in the previous section. In addition the practice is required to agree with the PCO this service specification/plan at the start of the year and to submit the completed document at the end of the year for evaluation purposes. 6. Dispute Resolution Every attempt will be made to resolve any dispute informally between the Practice and the PCO. Failing that, the Dispute Procedure contained within the sections 464 to 474 of the Scottish General Medical Services Contract 2004 will apply. 7. Variation and Termination of Contract Any variation to the terms and conditions contained herein requires to be agreed between the Practice and the PCO. Any termination of services, or any part of the services covered by this contract, requires to be agreed between the Practice and the PCO before any termination takes place. 13 of 188

Annex Target payment specifications 1. Practices will be eligible for target payments if on the first day of a quarter an average of 70 or 90 per cent of children on the practice list on that day: (i) aged two (i.e. children who have celebrated their second birthday but not yet their third) have received the necessary completed courses (as recommended by the Green Book 1 ) needed for protection against: (a) (Group 1) Diphtheria, tetanus, poliomyelitis (b) (Group 2) Pertussis (c) (Group 3) Measles/mumps/rubella (d) (Group 4) Haemophilius influenzae Type B (Hib); and/or (ii) aged five (ie children who have celebrated their fifth birthday but not yet their sixth) have had the necessary reinforcing doses of diptheria, tetanus and polio. 2. For calculation purposes immunisation should only be counted if there are no outstanding courses or reinforcing doses required under each programme. 3. The maximum sums payable to a practice under each programme will depend on the number of children on the practice list at the first day of each quarter compared with the average UK number of children per 5000 population. These averages are based on ONS 2001 mid-year estimates, and are 59.25 for age 2 and 61.45 for age 5. The maximum sum payable is therefore: Number of children aged [2] [5] on the practice list X Appropriate target price* [59.25] [61.45] *(see Pricing ) 4. For the purposes of this DES, only those immunisations completed in NHS general practice (i.e. under GMS, PMS or, as proposed under the new contract, equivalent services provided directly by the PCO) will apply. This includes: (i) (ii) patients who may have transferred to the practice having already received the necessary immunisations; and patients who may have transferred to the practice needing, and being given, the final immunisation or booster needed to complete the course, in NHS general practice. 5. Work done by employed or attached staff at the direction of a practice as part of NHS general practice will be treated as being performed by the practice. 1 Immunisation against Infectious Disease HMSO (as updated) provides the immunisation schedule necessary for full childhood immunisation. http://www.doh.gov.uk/greenbook/ 14 of 188

6. Completed immunisation will not count where any other remuneration is received for the work outside of this DES (e.g. children immunised privately). The PCO must therefore be notified of any appointments held within the practice which include the carrying out of childhood immunisation and pre-school boosters for any other body (NHS or otherwise). 7. The actual amount payable to a practice will be calculated as follows: (i) (ii) (iii) the first step will be to determine whether the 90% or 70% target has been achieved by comparing the total number of completing immunisations necessary to achieve the target with the number of completing immunisations actually given. Where the calculation of completed courses of immunisations needed to reach the target levels would result in a fraction, the target will be rounded to the nearest integer (0.5 being rounded down). Under the age 2 programme, because there are four groups the number necessary to achieve the target will be the appropriate percentage of four times the number of children concerned if a target has been achieved and the number of completing immunisations done by the practice as part of NHS general practice is greater than the number of children needed to reach target level, the latter figure will be counted the actual amount payable to the practice will be calculated by multiplying the maximum sum payable by the number of completing courses/boosters done by the practice as part of NHS general practice, divided by the number needed to achieve the appropriate percentage coverage. Example of calculation A practice has 60 children on its list aged 2, and 67 aged 5. Of those aged 2: all 60 have complete courses of Group 1 (diphtheria, tetanus, poliomyelitis) immunisations; 30 by the practice as part of NHS general practice, 15 by another practice as part of NHS general practice and 15 by a PCO-run clinic 45 have completed courses of Group 2 (pertussis) immunisations; 24 by the practice as part of NHS general practice, 21 by a PCO-run clinic 36 have completed courses of Group 3 (MMR) immunisations; 15 by the practice as part of NHS general practice, 6 by another practice as part of NHS general practice and 15 by a private clinic (ie outside the NHS) 54 have completed courses of Group 4 (Hib) immunisations; 30 by the practice as part of NHS general practice, 4 by another practice as part of NHS general practice, and 18 by a PCO-run clinic and 2 received a Hib vaccine before entering the UK. Of those aged 5: 50 have had pre-school boosters, 49 of which were given by the practice as part of NHS general practice, and 1 of which was given the booster by a PCO-run clinic. 15 of 188

Step 1 To reach the target under each programme the practice would need to achieve the following completing immunisations: For age 2 70%/90% of number of children with completing immunisations, in each group, ([0.7] [0.9] x 60 x 4) so: the 70% target requires 168 completing immunisations the 90% target requires 216 completing immunisations For age 5 70%/90% of the number of children, ([0.7] [0.9] x 67) so: the 70% target requires 47 completed boosters.5 the 90% target requires 60 completed boosters Step 2 Calculating if the target was reached: For age 2 Group 1 = 60 Group 2 = 45 Group 3 = 36 Group 4 = 54 Total = 195 The 70% target is reached but since 70% of 60 x 4 = 168 completed immunisations, it is treated as 168. For age 5 The practice has given 49 children completed boosters under NHS general practice. The 70% target is reached but since 70% of 67 children = 47 completed boosters it is treated as 47. 16 of 188

Step 3 Calculating the maximum sums payable: For age 2 The calculation is: Number of children aged 2 on the practice list X Lower target fee 59.25 so: 60 x 2,572 = 2604 59.25 For age 5 The calculation is: Number of children aged 5 on the practice list X Lower target fee 61.45 so: 67 x 796 = 868 61.45 Step 4 Calculating how much work was completed in NHS general practice and so how much is the payment to the practice: For age 2 The number of completed immunisations in NHS general practice is: Group 1, 60 15 = 45 (but since 70% of 60 children = 42 immunisations it is treated as 42) Group 2, 45 21 = 24 Group 3, 36 15 = 21 Group 4, 54 (18+2) = 34 Total = 121 So the payment will be the proportion of number of completed immunisations by the practice as part of NHS general practice [121] as a proportion of the number needed to reach the target level [168]. The calculation is: Maximum sum payable x NHS general practice proportion = payment to practice So: 17 of 188

2604 x 121 = 1875 168 For age 5 The number of NHS general practice completed boosters is 49 however because the number needed to achieve target is 47 it continues to be treated as 47 for determining the proportion delivered in NHS general practice. so: 868 x 47 = 868 47 18 of 188