POSITION DESCRIPTION Core Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Employee name: Entity/Group: Business Unit/Department: WA Aged Care Mercy Place Lathlain Date: February 2015 Position reports to: Service Manager Responsible to: Service Manager, Registered Nurse, Clinical Nurse Manager, Residents Positions reporting to this one: Nil Position Purpose: Qualifications: To provide care to residents in accordance with care plans, Aged Care Standards and the Policies and Procedures of. To provide accurate and timely documentation relevant to resident care. To work in consultation with other staff to provide relevant and timely information required for RCS assessment and classification. Participation in the quality process. Certificate III in Aged Care. A current National Police Check (certified within the last 3 years). Commitment to aged care. A willingness to embrace and apply the Eden Alternative philosophy. Total staff management (FTE): Resource management: Annual Operating Expenditure: Annual Capital Expenditure:
Mandatory Organisational Competencies Required Personal Competencies required Job Competencies Required Orientation Diversity & Equity Emergency Procedures Work Health & Safety Infection Control Well-developed communication, written and oral skills. Well-developed interpersonal and/or arithmetic skills. Basic knowledge of medical terminology. Motivated and enthusiastic team player. Capability of prioritising work and exercising discretion within established policies, guidelines and procedures. Responsible for work with a medium level of accountability. Ability to work under limited supervision, either individually or in a team. Complaints Management Elder Abuse Previous aged care experience. Time management and work organisational skills. Knowledge of Aged Care Accreditation standards. Assessment and documentation skills. Encourages safe work practices. Knowledge and understanding of Aged Care. Computer literacy Knowledge of Resident Classification Systems. Ability to identify and report any changes in resident care needs. Ability to document accurately.
MERCY VALUES Demonstrates and upholds the Values and Mission of. Ensure the values of are incorporated into daily practices in relation to all activities. Be compassionate and provide support to staff and customers. Consistently shows respect and values each person s dignity. Seeks opportunities to be innovative for improvement. Is accountable for a high standard of work. Communicates and operates openly and honestly as an effective team member. RESIDENT CENTRED CARE Performs the duties in a timely manner taking responsibility for residents care and personal hygiene in accordance with all relevant regulations and policies, procedures and resident care plans. Accountable for the standard of personal hygiene, clinical care and lifestyle needs of the Residents during their rostered hours. Maintains a physical and psychosocial environment that promotes safety, security and optimal health for residents. Accurate and comprehensive assessment, planning, implementation, ongoing documentation, evaluation and review of Residents care in collaboration with the health care team and the Resident and/or their representative. Adheres to all Aged Care Accreditation standards and relevant legislation. Implementation of care plans that meets with Residents care needs. Maximising funding through accurate, timely and comprehensive documentation of Resident care issues and needs Effective verbal communication of staff and Residents issues. Increased Residents lifestyle satisfaction. Timely reporting of changes in resident care needs. Actively participates in quality processes. Communicates information verbally and
in writing. PROFESSIONAL DEVELOPMENT Maintains skills and competencies to an acceptable standard taking into consideration advances and changes in Aged Care. Maintains accurate and comprehensive knowledge of the relevant Standards, competencies and Codes of Practice which affect their care practice. Participates in the continuous staff education and training program. Demonstrated knowledge of standards. Attendance at professional development sessions. Active participation in compulsory training and/or in-service. Ongoing professional development and maintaining industry knowledge. Demonstrated care competencies. Undertakes annual competency review. TEAMWORK Operates in a manner that is conducive to effective teamwork, good relationships with service providers, residents and residents families and in accordance with the values of. Participates in teamwork which results in the achievement of objectives. Effective role modelling. Demonstrates a positive attitude and commitment to the organisation. The ability to understand and integrate those behaviours which reflect the Vision, Mission and Core Values of. Develops effective reporting practices between health care practitioners. Contributes actively to the team. Provides support for team members. Reports are completed accurately and timely. Staff report satisfaction with levels of reporting. Contributes to a fair and equitable roster system Communication is effective to meet the needs of staff, residents and visitors. Develops effective communication practices between health care practitioners, and Residents and/or their representatives.
Provide support and assistance in all areas of the facility, as required. COMMUNICATION Communicates openly and honestly as an effective team member Maintains strong communication links with all support services to provide optimal resident care Promotes behaviours that reflect the Mercy values and resolve conflict as required Contributes to facility operation through participation in staff meetings Demonstrates awareness of the facility needs within the broader context Establishes effective and appropriate patterns of communication with residents, families, colleagues and management Documentation provides an accurate and objective account of the residents period in the facility Restricts discussion of resident information to private areas Evidence of a culture with open and transparent communication Practices effective communication at all levels by developing formal and informal networks within the resident care area & related health services in order to coordinate resident care Assist to ensure ACFI (Aged Care Funding Instruments) requirements are met Approaches conflict openly using a problem solving approach SAFETY Takes reasonable care to protect the health and safety of themselves, fellow staff and others in the workplace. Complete incident reports. Elect and support health and safety representatives. Contribute to risk assessments. Participate in training and meetings regarding safety. Reports hazards, near misses and injuries immediately. Uses personal protective equipment. Comply with risk management policies and procedures and instruction. Attend all safety meetings and training
sessions. CONTINUOUS IMPROVEMENT PROCESS Regularly seeks feedback from residents regarding level of service and care provided. Identifying any opportunities for improvement and utilising the Mercy Health Quality Framework to improve processes. Active participation in Quality Activities. Resident satisfaction with the lifestyle program. Ongoing monitoring and evaluation of the lifestyle program in order to continuously improve. Contribute to the ongoing improvement of the facility more generally. Maintenance of membership with professional body (if applicable). REGULATORY AND POLICY COMPLIANCE Timely incident and hazard reporting. Demonstration of safe and considered manutension skills. Adherence to all OH&S responsibilities and requirements. Adherence to ACFI requirements. Works within policy, procedures and accreditation standards. Adherence to Aged Care Accreditation Standards. Adherence to all policies and procedures. Employee s Signature: Date: Print Name: Manager s Signature: Date: Print Name: