Boise Public Library Policy Review November 1, 2017

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Policy Review vember 1, 2017 Policy items reviewed and presented are as follows: SECTION 2.00 - PERSONNEL Policy 2.01, Personnel Policy 2.02, Continuing Education Staff Recommendations: Policy 2.00 of the Boise Public Library policy manual is presented to the Library Board for review. Staff has no recommended changes to this policy and is included in the meeting packet for purposes only, unless the Trustees direct changes.

Document Type: Number: Effective: Revised: Policy 2.01 03-01-11 12-02-15 PERSONNEL The Board follows the personnel policies of Boise City, as outlined in the Boise City Employees Handbook. The Board has sole responsibility for hiring, supervising, and evaluating the Director, who serves at the pleasure of the Board. Nevertheless, the Board expects members of the Library's management to bring serious concerns related to the Director's job performance to the attention of the Board. These concerns would include: I) job performance that clearly does not meet the job description or job performance standards adopted by the Board; 2) intentional actions by the Director that circumvent the written library policies as adopted by the Board; 3) the creation of a hostile, harassing, or threatening work environment whether as an ongoing practice or a single incident; 4) unethical or illegal actions or behavior. The Director and supervisory staff have the authority to dismiss any library employee whose attitude, professional ethics and conduct, or performance of duties make such action advisable. The Director and supervisory staff shall follow the personnel policies of Boise City when exercising this authority, as outlined in the Boise City Employees Handbook. The Library is committed to providing equal employment opportunities for all persons.

Document Type: Number: Effective: Revised: Policy 2.02 03-01-11 03-01-11 CONTINUING EDUCATION The Board encourages the personal and professional development of staff members through participation in civic, educational, and professional organizations. Attendance at library institutes and the conferences of library associations may be financed within the restriction of the Library's budget. Insofar as it is feasible, attendance at conferences will be rotated among eligible staff members. All non-probationary members of the staff, regardless of job classification, are eligible to apply for permission to attend work-related conferences, workshops, and classes on library work time. Exceptions for introductory or temporary staff may be made at the discretion of the Director or desi gn ee. Opportunities for training will involve as many people on the staff as feasible given budgetary and staffing constraints. Priority will be given to training that supports Library strategic plan activities and/or supports an individual employee's approved performance plan for work-related training.

MEMORANDUM OF AGREEMENT Between THE CITY OF BOISE CITY and THE LOG CABIN LITERARY CENTER, INC. THIS MEMORANDUM OF AGREEMENT, hereinafter the "MOA," is entered into this day of vember, 2017, by and between the city of Boise City {"Boise City"), through the Boise Public Library {"Library"), and the Log Cabin Literary Center, Incorporated {"the Cabin") for the purpose of providing writers to participate in a writing exhibit and art installation known as Vox Poplar at the Bown Crossing branch of the Boise Public Library. WHEREAS, Boise City operates a branch public library at Bown Crossing; and WHEREAS, the branch library at Bown Crossing features an art installation known as Vox Poplar which includes a typewriter upon which writers create written works through an open and interactive process with Library patrons; and WHEREAS, in April 2017, the Parties entered into an agreement whereby the Cabin agreed to select and provide qualified writers to operate Vox Poplar. NOW THEREFORE, for good and valuable consideration and in exchange of the mutual covenants herein contained, the receipt and sufficiency of which is hereby acknowledged, Boise City and the Cabin agree as follows: 1. The Parties agree to extend the April 2017 MOA, which is attached hereto as Exhibit A, until September 30, 2018. 2. All terms and conditions of the April 2017 MOA shall remain in full effect with the exception of Paragraph F. which is hereby amended as follows: Paragraph F was: "Compensation. The City of Boise will pay the Cabin a fee of one thousand eight hundred and fifty-five dollars ($1855.00) for services rendered. Payment shall be made within thirty days of receipt of an invoice for services by the Cabin." Paragraph F is now: "Compensation. The City of Boise will pay the Cabin a fee of four thousand one hundred fifty dollars {$4150) for service rendered. Payment shall be made within thirty days of receipt of an invoice for services by the Cabin." 3. Any outstanding services to be performed under the April 2017 MOA shall be completed before additional payment is made by the Library to the Cabin. [End of Agreement -Signature Page Follows} 2017-2018 MOA BETWEEN CITY AND CABIN - Page I of2

IN WITNESS WHEREOF, the authorized representative of each of the Parties hereto subscribed his or her name the day and year first above written. For Boise City: For the Cabin: By: Mayor David H. Bieter Attest: - Lynd a Lowry Ex-Officio City Clerk 2017-2018 MOA BETWEEN CITY AND CABIN - Page 2 of2

BOISE PUBLIC LIBRARY CUSTOMER COMMENT CARD STATISTICS FOR July - September Fiscal Year 2017

Customer Comment Card Statistics - Main Library FY 2017 Jul-Sept Overall Experience Response to patron Was a staff Purpose in Did you find member coming to what you particu I arly Library Further follow Quarter Comment Library today? needed? helpful? Response up necessary Loved the Summerfest program. Love how the focus changes every 1-2 weeks and 4-Jul- Sep gives us lots of ideas. Email Self checkout should require a password for 4 -Jul - Sep security purposes. Yes Email Reading glasses available for borrowing 4 -Jul - Sep would be helpful. Phone call I use the teaching CDs often. I would request 4 -Jul -Sep that they be made available. ne necessary Customer is requesting that a scanner is 4-Jul-Sep attached to every pc. I miss the summer reading program for kids that did not involve computers. It seems everything involves computers today but, books are something we hold and touch. Bring back library based summer reading 4-Jul-Sep program. Email Phone can

Customer Comment Card Statistics - Main Library FY 2017 Jul-Sept Overall Experience Response to patron Was a staff Purpose in Did you find member coming to what you particularly Library Further follow Quarter Comment Library today? needed? helpful? Response up necessary Every time we come here the staff is kind and friendly. My boys are learning at this 4-Jul -Sep library. Thank you for all your hard work. contact listed Please think about having at least one self- 4-Jul - Sep checkout unit on each floor of the library. Purchase copies of the vendor's books ahead of Comic Con, so they are available for checkout from the library. Then we can 4- Jul -Sep know if we want to purchase at Comic Con contact listed Email Hates the way the guy announces "the library is closing." How about having a nice soothing 4-Jul -Sep female employee's voice instead? contact listed Complaint about phones, people yelling, 4-Jul-Sep talking loudly. Yes Email Shout out to whoever is selecting music for the CD collection! It is GREAT. Super current 4-Jul-Sep and diverse. Thank you. ne necessary

Customer Comment Card Statistics - Bown FY 2017 IJul-Sept Overall Experience Purpose in Did you Was a staff coming to find what member Library you particularly Quarter Comment today? needed? helpful? Response to patron Further follow up Library Response necessary 4-Jul -Sep 4-Jul -Sep NO COMMENTS

Customer Comment Card Statistics - Cole and Ustick FY 2017 Jul-Sept Overall Experience Response to patron Was a staff Purpose in Did you find member Further coming to what you particularly Library follow up Quarter Comment Library today? needed? helpful? Response necessary Why are there four parking spaces up front for fuel-efficient vehicles plus another for car charging but, only two for handicapped 4 -Jul -Sep parking? Bring back the printed calendar. Told the librarian I do not have the time or patience to weed through all the screens, plus my mother 4 -Jul -Sep with her poor eyesight couldn't read it. Yes Email ne necessary

Customer Comment Card Statistics - Collister FY 2017 Jul-Sept Purpose in coming to Quarter Comment Library today? Overall Experience Did you find what you needed? Was a staff member particularly helpful? Response to patron Library Further follow Response up necessary 4-Jul-Seo 4-Jul -Sep NO COMMENTS

Customer Comment Card Statistics - Hillcrest FY 2017 Jul-Sept Overall Experience Purpose in Did you find coming to Library what you Quarter Comment today? needed? Response to patron Was a staff member Further particularly Library follow up helpful? Response necessary I like it here. It is nice and a fun place to relax. I wish 4 - Jul - Sep you had animal duds. contact listed 4-Jul -Sep 4-Jul-Sep I had a good time. We got books. I love books and to read. I like to go to the library. I had a fun time! contact listed contact listed 4-Jul-Sep I really like the camps that the Library is putting on for the kids this summer. My family and I have participated in the summer reading for many years. I find the Boise Reads program very time consuming. I have to add the books we read into both kids logs. I have not logged more than once either. It takes almost the same amount of time to log as it does to read. contact listed 4 - Jul -Sep Great customer service! ne necessary

Customer Comment Card Statistics - Hillcrest FY 2017 Jul-Sept Overall Experience Purpose in Did you find coming to Library what you Quarter Comment today? needed? 4-Juf-Sep Get more movies. Response to patron Was a staff member Further particularly Library follow up helpful? Response necessary contact listed

Rebudgets and Encumbrances Fiscal Year 2017 Description Bown Crossing Branch LB Main library Redesign Hillcrest Remodel Kiosk laser Cutter Brown Trust large Print Youth MCA Trust Program Cost Operation Minor Equip Encumbrance 440,890.00 58,243.37 15,897.73 26,468.50 24,090.00 565,589.60 Rebudget 27,523.09 343.56 715,300.00 2,293.50 5.00 1,145.00 1,317.00 50,000.00 27,538.00 20,000.00 845,465.15 Comments Need to finalize punch list, install PV panels, security cameras, furniture dispute resolution. Projec Consultant evaluating design alternltives, budget constraints and working with City Sr Staff tow an leases are signed, project is in design and permitting phase and will go to bid in Ql of FYU Product ordered and projected to be received in FYlB Ql Product ordered and projected to be received in FY18 Ql Gift Fund donations and Reserve support Library according to designated purpose! Gift Fund donations and Reserve support Library according to designated purpose! Gift Fund donations and Reserve support Library according to designated purpose! FY18 budget is already at $50k. Gift Fund donations and Reserve support library according to des Gift Fund donations and Reserve support Library according to designated purpose! Total Rebudgets and Encumbrances 1,411,054.75