Service Delivery Improvement and Advancing Family Practice towards Universal Health Coverage in Pakistan

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Service Delivery Improvement and Advancing Family Practice towards Universal Health Coverage in Pakistan Annual Public Health Conference in Pakistan organized by the Health Services Academy 13 Dec 2016 Islamabad Pakistan Presented by: Dr Mohammad Assai Ardakani, Coordinator Integrated Service Delivery, WHO - EMRO

Outline Global and regional commitment to UHC Family Practice Assessment in EMR Challenges in scaling up Family Practice Scaling up production of Family Physicians Framework of action on advancing family practice Conclusion

Service Delivery, Universal Coverage, Public Policy and Leadership REFORMS UHC: ensuring access to comprehensive services with sufficient quality without financial hardship 13 Targets 26 Indicators 3

WHO framework on integrated peoplecentered health services The Vision: All people have equal access to quality health services that are co-produced in a way that meets their life course needs and respects their preferences, are coordinated across the continuum of care and are comprehensive, safe, effective, timely, efficient and acceptable; and all carers are motivated, skilled and operate in a supportive environment

63rd session of the Regional Committee Resolution EM/RC63/R.3(D) Incorporate the FP approach into PHC services as an overarching strategy towards UHC; Strengthen the capacity of FM departments and also establish bridging programmes for GPs to reach 3 family physician per 10 000 by 2030 ; Strengthen public private partnerships in service delivery; Ensure availability of sustainable funding for programme; Strengthen and cost Essential Health Services Packages; Adopt WHO framework for quality improvements at the PHC facilities.

Characteristics of family practice approach Delivery of comprehensive, continuous, integrated and community-oriented services by a family physician and multidisciplinary team Defined catchment population Availability of sufficient trained health workforce and multidisciplinary team Provision of quality essential health services package and a functional referral system

Information System Quality Improvement & Accreditation Program Essential Medicine List Staff Pattern Referral System Standard Equipment Essential Health Services Package Standard Treatment Guidelines Family Registration & folder General practitioners Training Training Programs GD Community Engagement Physician Roster 7

8

Weak community awareness and engagement Communities Limited demand to family physicians Absence of FP concept in SHI Limited political commitment (G2& G3) Inappropriate PHC infrastructure Ministries of Patchy Health implementation of EHSP Weak health workforce planning Fragmented District health management Provides more than 50% of outpatient services MoH lack capacity to Private Health effectively engage Sector with PHS Weak enforcement of the regulation Limited/absence of FM Depart. in medical schools Low production Family of FM Medicine specialist Lack of exposure Departments to FM at undergraduate level Less attractive career

Health Services Coverage in the Region Country Group ANC (1+ visit) Coverage ANC (4+ visits) Coverage SBA Coverage ORT Coverage DTP3/ Coverage Measles immuniza tion Coverage Severe mental disorders Coverage ARV therapy Coverage [n=19] [n=12] [n=19] [n=8] [n=22] [n=22] [n=6] [n=14] 1 98-100 56-100 98-100 NA 89-99 94-100 12-18 57-77 2 52-100 35-89 74-100 28-76 62-100 71-99 37-100 19-62 3 60-74.3 73 PAK 16-25 37 PAK 40-72 58 PAK 28-70 72 PAK 29-95 73 PAK 29-88 68 PAK NA 4-16 6.6 PAK n= Number of Member States; ANC: Antenatal care; SBA: Skill Birth Attendance; ORT: Oral Rehydration Therapy; ART: Antiretroviral therapy

Assessment of Family Practice in EMR, 2014-16 Family practice model incorporated in the 16 NHPSP Patchy Population registration with PHC facilities; In 14 countries, NON Emergency patients are allowed to approach Hospitals directly like PAK Service delivery based on the family practice approach: Group 1 Countries 14-100% Group 2 Countries 0-63% Group 3 Countries 0-14% Family physicians density varies from zero to 1.84 / 10,000 population. Minimum requirement is 3/10,000 Family physicians Gaps in three groups of the countries Groups Available family physicians in 2015 Total Needs (1 Family Physicians/ 10,000) 1 1340 5,000 2 1798 29,000 3 87 30,000 Total 3225 64,000

Percent Use of primary care services private and public providers Source: Demographic and Health Surveys

WHO Strategies to Increase Number of Family Physicians 2030 Strategy 1: Increase the number of Family Medicine Specialist 2020 Strategy 2: Bridging program for GPs in Family Medicine 2016

Framework of action on advancing Family Practice in EMR Governance/ Regulations Scale up Production of Family Physicians Financing Service delivery Quality & Safety Community Empowerment Linkages of FP with NHP/ SDGs, other developmental plans Updating EHSP and ensuring its implementation Strengthening PPP & Update laws/ regulations Conduct 6 month on-line bridging program for GP Organize the transitional period from GP to Family Physician Strengthen FM Departments/ incentives for enrolment in FM Sustainable funding for Expansion of FP program Strategic purchasing, costing EHSP, provider payment modalities Measuring service delivery performance to identify gaps Implement FP elements even in Group 3 (phasing strategy) Integrate NCDs, Emergency preparedness and response as priority Implement quality standards and indicators framework Enforcing accreditation program, Supervision & Monitoring Family practice advocacy campaigns/ encourage volunteerism Increase community awareness on benefits of FP & Registration

Conclusion 1. Need for Strong high level political commitment 2. Pakistan should come up with National model of service delivery, defined EHSP & financing strategy 3. Plan to assess & improve Quality /Safety at all levels 4. Institutionalize GPs on-line bridging programme 5. Need for trained multidisciplinary team at RHCs/BHUs 6. Support family medicine departments to increase their production 7. Active participation of the community in service delivery 8. Active engagement of Private sector with defined payment mechanism and package of services

It is not the knowing that is difficult, but the doing