Page 1 2.1 STATION EMERGENCY CENTRES Area / Location 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.1.6 2.1.7 2.1.8 2.1.9 2.1.10 Station Emergency Coordination Room (Airport) Survivor Reception (Airside) Crew Reception (Airside) Passenger Re-union Area (Airport) Relatives & Meeters Volunteers Reporting Area Survivor Reception (Landside / Hotel) Crew Reception (Land Station / Hotel) Family Assistance Town Emergency Coordination Room Station Manager Room O: +92.822.412771 Departure Lounge O: +92.822.412771 Arrival Lounge Concourse hall O: +92.822.412771 Station Manager Office O: +92.822.412771 Al-Amarat Bolan Hotel O: +92.822.413035 F C Mess Rohail Hotel O: +92.822.412863 +92.822.412862 DM Office O: +92.822.413366
Page 2 2.2 STATION EMERGENCY RESPONSE TEAM 2.2.1 District Manager Abdul Shakoor 2.2.2 Station Manager Abdul Shakoor 2.2.3 2.2.4 Operations Manager / Officer Where Applicable Engineering Manager / Representative 2.2.5 Pax Sales Manager 2.2.6 Ticket Office Manager 2.2.7 HR Manager C: +92. 301.3230258 O: +92.822.413366 R: +92.822.412888 : pzhuupk@piac.aero C: +92.301.3230258 O: +92.822.412771 F: +92.822.41461 : pzhkkpk@piac.aero Address: PIAC Airport
Page 3 2.2.8 Finance Manager 2.2.9 Cargo Manager 2.2.10 Security Manager / Officer 2.2.11 Public Relation Rep. 2.2.12 2.2.13 2.2.14 Volunteers Coordinator Ground Handling Agent / Representative Person assign to inform / call everyone at station in case of emergency Abdul Shakoor Abdul Shakoor (Main Person) C: +92.301.3230258 O: +92.822.412771 F: +92.822.41461 : pzhkkpk@piac.aero C: +92.301.3230258 O: +92.822.412771 F: +92.822.41461 : pzhkkpk@piac.aero
Page 4 2.3 Helping Stations 2.3.1 2.3.2 Helping Station-1 (Dera Ismail Khan) Helping Station-2 (Quetta) District Manager Station Manager District Manager Station Manager O: +92.966.9280248 F: +92.966.9280247 dskuupk@piac.aero O: +92.966.740658 F: +966.9280247 : dskpkkpk@piac.aero O: +92.81.9203877 F: +92.81.9203872 : uetuupk@piac.com.pk O: +92.81.2880158 F: +92.81.2880180 : uetkkpk@piac.com.pk 2.4 CIVIL AVIATION / AIRPORT AUTHORITIES 2.4.1 Civil Aviation Authority Saleem Ahmed (Airport Manager) 2.4.2 Emergency Operation Center (EOC) 2.4.3 Airport Manager Saleem Ahmed 2.4.4 Air Traffic Control C: +92.331.4506480 O: +92.822.412927 C: +92.331.4506480 O: +92.822.412927 R: +92.822.413576 O: +92.822.412563 F: +92.822.414161 2.4.5 Airport Fire & Rescue O: +92.822.412927 2.4.6 Airport Ambulance O: +92.822.412927 2.4.7 Airport Security O: +92.822.412824 2.4.8 Immigration 2.4.9 Customs 2.4.10 Airport Media 2.4.11 Airport Emergency Call 2.5 TRANSPORTATION /CAB SERVICES/COACH SERVICES/BUS SERVICES 2.5.1 Buses New Bus Stand 2.5.2 Helicopters 2.5.3 Heavy Wreckage
Page 5 2.6. HOSPITAL & MEDICAL DOCTORS / MORGUES/POISON CONTROL UNIT 2.6.1 Hospitals DHQ C: +92.344.8039479 Dr. Abdul Rehman O: +92.822.413472 2.6.2 Poison Control s C: +92.300.8261174 (Director) 2.6.3 Pakistan Nuclear O: 0800.77766 Radiation Incident Regulatory : m.nadeem@pnra.org Responders Authority nrecc@pnra.org officialmail@pnra.org 2.6.4 Chemical Incident Responders 2.6.5 Environmental Agency Environmental Protection Agency O: +92.51.9267627 2.6.6 PIA Doctors Dr. Kamran O: +92.822.412829 2.6.7 Doctors 2.6.8 Psychiatrists 2.6.9 Psychologists / Psychotrauma Specialists 2.7 FAMILY SUPPORT AGENCIES 2.7.1 Welfare Centers EDHI O: +92.822.1145 +92.822.412984 2.7.2 Humanitarian Agencies Red Crescent / Cross 2.7.3 Mortuary 2.7.4 Funeral Home / Morgues DHQ O: +92.822.413472 2.7.5 Coffin Box, Bags and Cloth Suppliers 2.7.6 Photographers / Movie Makers
Page 6 2.8 CIVIL ADMINISTRATION / ARMED FORCES Nazar Muhammad Local 2.8.1 Kathran Administration (DC) C: +92.333.3844100 O: +92.822.412400 Town Fire Brigade DPO SP Office O: +92.822.414121 +92.822.412375 Gas 2.8.2 Local Agencies Electricity Flight Enquiry Railway Inquiry Telephone Inquiry Civil Defence Bomb Disposal 2.8.3 Armed Forces Assistance 2.8.4 Coast Guards 2.9 EMBASSIES / AIRLINES 2.9.1 Embassies 2.9.2 Airlines 2.9.3 Couriers & Cargo 2.10 LOCAL INFORMATION S. No. Description Information 2.10.1 Local Time GMT + 0500 2.10.2 Temperatures JAN-MAR APR-JUN JUL-SERP OCT-DEC 2.10.3 Clothing Required 2.10.4 Electrical Voltage 2.10.5 Electrical Plug Type 2.10.6 Visa Requirements Inoculation 2.10.7 Requirements Banks / Financial 2.10.8 Institutions (Those in business with PIA) 2.10.9 Banking Hours
Page 7 2.11 CONTACTS OF EMERGENCY RESPONSE CENTRE (ERC) KARACHI (Country/City +92.21) Capt. Syed Adnan Haris Director Safety & QA / Emergency Director Capt. Amir Aftab Chief Pilot Corporate Safety Sajid Qayyum Deputy General Manager ERP Muhammad Ali Safir Manager Family Assistance Khursheed Ahmed Khan Asstt. Manager Family Assistance Ayesha Ambreen Sr. ERP Officer Ghulam Abbas Bhutto Senior PHS Officer Emergency ning (ERP) Team C ell No +92.321.2484905 Tel Off +92.21.99044657, 99043898, 99044735, 99242340 Tel Home xxx Fax No +92.21.99242340 Telex KHIOFPK director.safety@piac.aero khiofpk@piac.aero Cell No +92.345.8218986 Tel Off +92.21.99044484, 99046016, 34573718 Tel Home +92.21.35894767 Fax No +92.21.99242359 Telex KHIOFPK cp.safety@piac.aero pksafe@piac.aero Cell No +92.322.7423724 Tel Off +92.21.99044890, 99242232 Tel Home +92.21.34014614 Fax No +92.21.99242258-59 Telex KHIERPK erc@piac.aero, sajid.qayum@piac.aero Cell No +92.323.2327168, +92.333.3255670 Tel Off +92.21.99043803 Tel Home +92.300.3644844 Fax No +92.21.99242258 safir.ali@piac.aero Cell No +92.322.7423725 Tel Off +92.21.99044394 Tel Home +92.21.34400788 Fax No +92.21.99242258 khursheed.khan@piac.aero Cell No +92.324.2013392 Tel Off +92.21.99043797 Fax No +92.21.99242258 erp@piac.aero Cell No +92.331.2499435 Tel Home +92.21.34974614 Fax No +92.21.99242258 erc.facilities@piac.aero
Page 8 2.12. CONTACTS OF EMERGENCY RESPONSE CENTRE (ERC) KARACHI (+92.21) LOCATION TEL DIRECT FAX E-MAIL / SITA CHAIRMAN/SVP S INT COM / ERC Ext: 38 JTC INTER COM ERC Ext: 288 MEDIA ROOM / ERC 990-43481 MEDIA ROOM / ERC 99242108 99242260 EMERGENCY CALL CENTER / ERC 43808, 43807 99242229 For EMERGENCY CALL CENTER / ERC 43809, 43810 99242352 EMERGENCY CALL CENTER / ERC 43805, 43803 99242332 EMERGENCY CALL CENTER / ERC 43798, 43797 99242284 EMERGENCY CALL CENTER / ERC 43828, 43824 99242254 EMERGENCY CALL CENTER / ERC 43818, 43815 99242360 EMERGENCY CALL CENTER / ERC 43832, 43829 99242358 EMERGENCY CALL CENTER / ERC 43833, 43834 99242275 EMERGENCY CALL CENTER / ERC 43768 99242336 COMMUNICATIONS ROOM / ERC 990-44273 OPS ROOM / ERC 990-44049 99242232 OPS ROOM / ERC 990-43844 99242273 OPS ROOM / ERC 990-43817 99242278 OPS ROOM / ERC 99242107 OPS ROOM / ERC 99242261 OPS ROOM / ERC 99242253 Incoming Calls by PIA Field Team Members 99242258 (IG) 99242259 (OG) erc@piac.aero SITA: KHIERPK H.O Extension of ERC 44 ERC (44372)