Allied Health Assistant Speech Pathology INFORMATION PACK CONTENTS: Selection Criteria (please address in a cover letter) & How To Apply Context and Scope HammondCare s Mission, Motivation and Mission in Action (our core values) 1. Selection Criteria Please briefly address each criterion individually in a cover letter bullet points or short paragraphs are OK Essential 1. Commitment to engage and align with HammondCare s Christian Mission, Motivation and Mission in Action. 2. A current drivers licence and safe driving record. 3. Basic knowledge of medical terminology 4. Computer skills 5. Willingness to travel between HammondCare s sites and services. 6. Demonstrated effective communication and interpersonal skills (written and verbal) 7. Demonstrated organisation and time management skills 8. Demonstrated ability to work independently and as part of a multidisciplinary team 9. Experience working in a multi-cultural environment 10. Empathy and patience. Desirable 11. Certificate III or IV in Allied Health Assistance. 12. Customer relations experience 13. Experience working in health or aged care setting. Experience across inpatient and outpatient/ community settings would be desirable. 14. An understanding of Work Health and Safety policies and procedures and manual handling principles Additional Information to be provided with Application (information treated in the strictest confidence) 1. Do you have any medical condition/illness, which would prevent or hinder you from performing the work you have applied for? If YES, please give details (including dates). 2. Were you born in Australia? If NO, please give details of your citizenship, permanent residency or working visa (include copy of relevant documentation). 3. Applicants for positions designated as Category A will be required to obtain required vaccinations prior to commencing employment. How to Apply Please send your resume and a covering letter addressing the above selection criteria to: Kerry Gilsenan Speech Pathology Manager Braeside Hospital Locked Bag 82, Wetherill Park. 2164 Or to: kgilsenan@hammond.com.au
2. Context and Scope HammondCare is an independent Christian charity that exists to improve quality of life for people in need. We specialise in aged and dementia care, palliative care, rehabilitation, mental health services for older people, and other related health and aged care services. HammondCare seeks to embed evidence based best practice in its services and we provide these services through home care, subacute hospitals and residential aged care. Bringing these health, hospital and aged care services together, HammondCare has been able to develop innovative, flexible care models designed to serve people with complex health or aged care needs, regardless of their circumstances. HammondCare works to provide its staff with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles. Summary of Position The role of the Allied Health Assistant (Speech Pathology) is to work within the Mission and Mission in Action of HammondCare to ensure a high standard of service is provided to patients of the Hospital, along with appropriate support and advice to their carers. The Allied Health Assistant will participate as a member of the multi-disciplinary team to ensure a patient centred, evidence based, continuous quality improvement work environment that is consistent with the values and ethics of HammondCare. The essence of this role: Assist as directed in the provision of effective and efficient Speech Pathology service to clients and appropriate support and advice to their carers Participate as a member of the HammondCare team in the application of the organisation s Mission and values to the pursuit of its objectives in a client centred, continuous quality improvement work environment 3. Key responsibilities Responsibilities Capability Outcomes 1.0 Client Care Treat clients under the direction of a Speech Pathologist with a high standard of professional practice, maintaining the ethics and standards of HammondCare Contribute to client care as part of a multidisciplinary team and maintain good communication with medical, nursing, allied health and other staff and voluntary workers Provide assistance in patient care and/or equipment management during therapy sessions Provide administrative support as required Respect and maintain clients privacy Assist in the preparation for and participate in conducting group sessions as required Assists in clients treatment as directed and in consultation with therapy staff; including but not limited to: o Communication disorders o Swallowing disorders Builds trusting relationships with patients and their families/carers to support effective care provision. Instructs clients in the use and care of communication aids and appliances as instructed by therapist.
Responsibilities Capability Outcomes Assist in preparing and transporting patients to and from therapy sessions Assist in the development of resources for therapy programmes Set priorities in the daily work schedule in consultation with the therapist in the assigned area Observe and report on the status of patients to the treating therapist and other staff as appropriate Clearly document intervention in the patient s clinical records in accordance with documentation guidelines Complete such Speech Pathology competencies as shall be deemed appropriate by HammondCare. Assists with setup of equipment for patient use as requested by therapists Assists in the monitoring of the progress of various treatment modalities and advises therapists of any problems or changes. Completes documentation in medical files in accordance with HammondCare and department policies Completes general office duties Cleans equipment and storage areas are kept tidy as required. Undertakes shopping for the department when required 2.0 Operational Management Activities Attend and participate in team, case, department and other meetings as needed. Reads and understand the Policy and Procedures for the Department and HammondCare, and work within the principles contained therein. Maintain accurate and timely records, reports and statistics on patient care. Participate in department and team education programmes Maintain department equipment, supplies and materials and notify senior therapist of the need for additional supplies, replacements and repairs. Prepare and tidy treatment rooms Participate in planning for and implementation of the Speech Pathology business plan. Behaviour and performance are consistent with professional expectations, HammondCare s MIA and Capability Framework. Attends and participates in relevant meetings. Monthly statistics are completed in specified time frame and will accurately reflect workload. All stores/supplies are checked and provides lists for re-ordering All department equipment and accessories are kept clean and well maintained 3.0 Professional development/education Identify skills and knowledge required to fulfil the role and to attend appropriate staff Participates in department professional development program and activities. Participates in clinical supervision with Speech Pathology Manager
Responsibilities Capability Outcomes development determined during ADM and/or supervision sessions. Actively participate in continuing professional development activities Participate in mandatory training as required. according to agreed schedule. Attends relevant education to develop knowledge and skills, as agreed in ADM and uses what you learn. Participates in student supervision appropriate to level of experience. Mandatory training is completed within the required time frames. 4.0 Other Ensure the efficient use of supplies. Ensure all interactions portray HammondCare as a professional and caring provider of Palliative, Rehabilitation, Aged Care Psychiatry and Aged Care services. Comply with formal complaints and grievance procedures of the organisation Communicate openly and honestly with supervisor, manager and colleagues. Notifies supervisor and manager of any incidents, issues or complaints immediately and participates in subsequent investigation and response process.
Capabilities for the Role Work Steam A Capability Description Behavioural Indicators Work Stream A Mission in Action Live the Mission Align with HammondCare culture and values, and shape the culture by demonstrating the Mission in action Serving Others and Working Together. Lead self and others by seeking feedback and taking responsibility for personal and professional development. Empower others to develop the 6 capabilities to meet HammondCare s future directions. a strong understanding of the HC Mission, Motivation and Mission in Action and ensures that judgements, decisions and actions are aligned. Serves as a role model that other people want to follow. Commits to continuous development. Motivates oneself. Facilitates the improved performance of others by providing advice and guidance. Working Effectively with Others Delivering Results Excellence in Work Adapting Approaches Serve people with passion, working together to focus on the needs of those we serve. Being deliberate about communication to engage others and achieve outcomes. Proactively partner and collaborate across teams and portfolios. Demonstrate self-awareness and motivation, and help others develop greater self-awareness. Perform the requirements of the role well and ensure role expectations and objectives are met. Solve problems effectively, ensuring that issues are fully understood. Manage performance and evaluate outcomes. Follow HammondCare s mission and apply evidence based practice to the way you work. Adapt to changing circumstances and perform role effectively in an environment of ambiguity and complexity. Embrace innovation by recognising situations or conditions where change is needed and influence others to improve. Ensures the primary focus is on the needs of the people we serve. Seeks to see things from their point of view. Relates well, acts professionally and actively participates as a member of a team (includes everyone you work with and serve) and contributes to improving quality of life for those you serve. Has self-awareness; is open to feedback and seeks to understand how your actions and behaviours impact on others. Achieves day-to-day responsibilities and meets expectations. Recognises the activities needed to get things done. Completes role responsibilities without close supervision. Uses skills and knowledge to make effective decisions ensuring that issues are fully understood; options explored and others are consulted. Uses knowledge and skills to perform your role at the standard HC expects and follows through on tasks to completion. Implements HC policies and procedures relevant to your role. Actively seeks improved work methods. Safeguards and maintains the organisations financial, physical and intellectual assets within scope of role. Re-prioritises work to meet changing needs. Proactively asks questions to clarify issues where there is uncertainty. Is flexible and open to change. Identify opportunities to improve the way you work.
5. HammondCare s Motivation, Mission and Mission in Action