Connecting Therapy to Outcome and Process Measures: Moving from Concept to Reality

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Connecting Therapy to Outcome and Process Measures: Moving from Concept to Reality Presented By: Cindy Krafft MS PT Director of Rehabilitation Consulting Services President Home Health Section APTA August 2, 2011 243 King Street, Suite 246 Northampton, MA 01060 Phone: 413-584-5300 Fax: 413-584-0220 www.fazzi.com

Instructions and Handouts for: Connecting Therapy to Outcomes and Process Measures 11 12 10 9 8 7 6 1 2 3 4 5 Eastern Standard Time 2:00 PM to 3:30 PM 11 12 10 9 8 7 6 1 2 3 4 5 Central Standard Time 1:00 PM to 2:30 PM 11 12 10 9 8 7 6 1 2 3 4 5 Mountain Standard Time 12:00 PM to 1:30 PM 11 12 10 9 8 7 6 1 2 3 4 5 Pacific Standard Time 11:00 AM to 12:30 AM It is very important that you have these materials printed and ready to use prior to the start of the training. In order to participate in this training you will need to do the following: 1. Dial 1 (877) 615 4339 at least 10 minutes prior to the start of the webinar. 2. When asked, enter Conference ID 8110900#. 3. Give your agency s name. 4. At this time you will be entered into the call and in listen mode. 5. If at any time you need assistance you may press *0 for the operator. 6. There will be a Q & A period toward the end of the session. Questions will be answered in the order in which they are received. To ask a question, press *1. You will have the opportunity to ask your question and then be returned to listen mode. Do not press *1 prior to this time. 7. To view the presentation online you must click on the link sent to you from GoToWebinar.

Speaker Introduction Cindy Krafft MS PT is the Director of Rehabilitation Consulting Services for Fazzi Associates, Inc. She has 15 years of home health experience ranging from PRN Clinician to the Director of Rehabilitation for a six agency home care system. She serves as the President of the Home Health Section of the American Physical Therapy Association, Chair of the NAHC Therapy Advisory Committee, and is on the NAHC Regulatory Affairs Committee. She has published a variety of articles in Caring Magazine, The Remington Report, Success in Home Care, Home Healthcare Nurse, and the Home Health Section of APTA newsletter. As well as being an expert on therapy practice in home care she also assists agencies with achieving OASIS competency. She served as the Clinical Co-Director of the Delta National OASIS-C Best Practices Project and currently acts as the Clinical Director of the Delta Excellence in Therapy Project. She is a well received speaker at both the state and national levels on the topics of OASIS, therapy documentation, program development, therapy utilization, and recruitment.

Therapy Visits and Payment M2200: In the plan of care for the Medicare payment episode for which this assessment will define a case mix group, what is the indicated need for therapy visits (total of reasonable and necessary physical, occupational, and speech pathology pathology visits combined)? Changing the Model MedPAC recommends removal of the therapy visit component from Home Health PPS, and the development of a new model built on patient characteristics, and not the delivery of any specific services. Value Based Purchasing Shift from payment for quantity to quality. Currently payment reduced if OASIS data is not submitted. 10+ years of OASIS data already provided to CMS: Outcome Measures and Process Measures Fazzi Associates, Inc. 1

What is the Difference? Outcome Measure (O) Focus is on the patient. Compare changes in response to same OASIS item at different time points. Risk adjusted based on additional patient characteristics. Process Measure (P) Focus is on the agency. Collect information at a single OASIS time point. All or nothing the action was taken or it was not. Making Change Happen OASIS collects data based on standardized instructions. Clinicians must determine why the issues exist. Improvements require intervention. Skilled Interventions Intervention = interference. Disruption of the current process. Puts the patient on a different path. Driven by the assessment findings. Fazzi Associates, Inc. 2

Managing Daily Activities (O) Improvement in Ambulation M1860 (O) Improvement in Transfer M1850 (O) Improvement in Bathing M1830 Managing Pain and Treating Symptoms (P) Pain Assessment Completed: M1240 (P) Pain Treated: M2400d (O) Improvement in Pain: M1242 (P) Treatment of Heart Failure Symptoms: M1510 (O) Improvement in Dyspnea: M1400 M1242 Frequency of Pain Interfering Interfering Pain: - Causes an activity to take longer to complete - Results in the activity being performed less often than desired - Requires the patient to have additional assistance (person or device) - May prevent an activity Fazzi Associates, Inc. 3

Pain Management Connecting pain to functional limitations: Gait Dressing Bathing Meal preparation Household management Family interaction Sleep patterns M1500 Symptoms in Heart Failure Patients Time Points M1400 When Noticeably Short of Breath Level of exertion that resulted in shortness of breath on the day of assessment: - Continuous O 2 : Mark response using O 2 - Intermittent O 2 : Mark response without O 2 Time Points Fazzi Associates, Inc. 4

Dyspnea Management Connect to functional task that is impacted: Endurance Energy Conservation. Breathing Techniques. Integration of oxygen. Treating Wounds and Preventing Pressure Ulcers (O) Improvement in Surgical Wounds M1342 (P) Assess Risk for Pressure Ulcers M1300 (P) Treatment to Prevent Pressure Ulcers in the Plan of Care M2250f (P) MD Ordered Action to Prevent Pressure Ulcers M2400e (O) Discharged with More Pressure Ulcers M1308 M1300 Pressure Ulcer Assessment Assessment choices: Standardized tool = validated, scientifically tested, standardized responses Evaluation of clinical factors; evidence must be documented in record. Time Points WOCN Guidelines NPUAP Staging Fazzi Associates, Inc. 5

Decreasing Risk Address contributing factors: Mobility Incontinence Sheer Seating surface Position changes Equipment/devices Complicating issues Preventing Harm (P) Timely Initiation of Care: M0030/M0102/M0104/M1005 (P) Medication Teaching: M2015 (O) Improvement in Oral Med Management: M2020 (P) Fall Risk Assessment Completed: M1910 Preventing Harm Continued (P) Depression Screening Completed: M1730 (P) Flu Vaccination: M1040 (P) Pneumonia Vaccination: M1050 (P) Diabetic Foot Care: M2400a Fazzi Associates, Inc. 6

Drug Education and Therapy Education is NOT administration. Following instruction provided on bottle and from pharmacy or other skilled source. Pain medication is most often connected to therapy services. M2020 Management of Oral Meds Time Points Medication Management Focus on why there is an issue: Knowledge Storage location(s) Opening bottles Counting Memory Anxiety Caregiver access Fazzi Associates, Inc. 7

M1910 Fall Risk Assessment Key Words: Standardized Multifactorial Validated d Multifactor assessment must include at least one standardized and validated test and scale. Time Points Fall Prevention The multifactorial tool should direct the care: Balance Strength Environment Cognition Vision Safety awareness Medications Blood pressure Diabetic Foot Care Patient must incorporate into daily routine. Incorporate into therapy visits: Ambulation Self care Household management Fazzi Associates, Inc. 8

Preventing Unplanned Hospital Care (O) Emergent Care Without Hospitalization: M2300 (O) Hospital Admission: M2410 Emergent Care Key Considerations: Patient Education Risk Management All members of the care team need to be consistent: Reinforcement Risk Awareness Consider the Risk Factors (M1032) Recent decline in mental, emotional, or behavioral status. Multiple hospitalizations (2 or more) in the past 12 months. History of falls (2 or more falls or any fall with an injury in the past year). Taking five or more medications. Frailty indicators, e.g., weight loss, self reported exhaustion Other Fazzi Associates, Inc. 9

Reducing Hospitalizations Monitoring Vital Signs. Heart Failure Symptom Awareness. Medication Management. Blood Sugar Monitoring. Diabetic Foot Care. Dietary Compliance. Fall Risk Reduction. Pressure Ulcer Management/Prevention. Others The Future for Therapy Ending the relationship between visits and reimbursement will impact utilization of therapy potential is both positive and negative. Health Care Reform is clearly moving to value based purchasing. Therapists must embrace quality initiatives to remain a key component of the interdisciplinary care delivery model. Contact Information Website Fazzi.com E Mail ckrafft@fazzi.com Twitter Account FazziRehab Fazzi Associates, Inc. 10