TOUM: The Official Noticeboard of the University of Murcia

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TOUM: The Official Noticeboard of the University of Murcia

Outline Motivation TOUM Procedure TOUM Service Management application Electronic signature issues Official Website TOUM Project FundeWeb framework Scrum methodology Conclusions TOUM - The Official Noticeboard of the University of Murcia 2

Motivation

ESPINARDO CAMPUS HEALTH SCIENCES CAMPUS LA MERCED CAMPUS 27.445 Students 2.034 Professors 1.100 Administrative Staff 63 Degrees 34 Buildings 25 University Schools and Faculties 16 Libraries 4 Institutes and Foundations Electronic Document Management in the University of Murcia 3 Campuses 4

Motivation Electronic Government Context Large experience in egovernment applications and services Act 11/2007, concerning Electronic Access of Citizens to Public Services TOUM - The Official Noticeboard of the University of Murcia 5

Motivation Substitution of physical noticeboards Drawbacks No guarantee of publication Paper management Physical presence Difficult spreading Act 11/2007 Administrations can publish their acts and communications in their Official Websites TOUM - The Official Noticeboard of the University of Murcia 6

TOUM Procedure

TOUM Procedure Benefits Avoids the use of paper Simplification of internal processes Generation of electronic documents from the beginning until the end of the procedure Monitoring of the procedure Security improvements Content of the announcement is always reviewed Publication in one common and accessible place Right management of personal data is guaranteed Authenticity and integrity is guaranteed by means of electronic signature TOUM - The Official Noticeboard of the University of Murcia 8

TOUM Procedure Roles ECI Member of a university department, with attribution of starting publication requests RPO Responsible for official publications Secretary General TOUM - The Official Noticeboard of the University of Murcia 9

TOUM Procedure Stage 1 - Publication request Publication request ECI role Writing the announcement Filling in the request form Annexing the announcement Signing the complete form Qualified certificate DNIe STAGE 1 STAGE 2 STAGE 3 STAGE 4 TOUM - The Official Noticeboard of the University of Murcia 10

TOUM Procedure Stage 2 Processing of the request Processing of the request RPO role Checking the content Expressing opinion Not favorable Sending back with comments Favorable with minor modifications Favorable without modifications Signing the validation STAGE 1 STAGE 2 STAGE 3 STAGE 4 TOUM - The Official Noticeboard of the University of Murcia 11

TOUM Procedure Stage 3 - Publication Publication Secretary General role Final validation Each announcement is signed Electronic stamp Authentic copy generated The copy is sent and published in the official Website Communication sent to the ECI STAGE 1 STAGE 2 STAGE 3 STAGE 4 TOUM - The Official Noticeboard of the University of Murcia 12

TOUM Procedure Stage 4 End of publication period End of publication period No human role Disposal of the announcement Generation of a published time certificate Electronic stamp Communication sent to the ECI STAGE 1 STAGE 2 STAGE 3 STAGE 4 TOUM - The Official Noticeboard of the University of Murcia 13

TOUM Procedure Complete workflow TOUM - The Official Noticeboard of the University of Murcia 14

TOUM Service

TOUM Service Management application Authentication page TOUM - The Official Noticeboard of the University of Murcia 16

TOUM Service Management application ECI view TOUM - The Official Noticeboard of the University of Murcia 17

TOUM Service Management application Request form TOUM - The Official Noticeboard of the University of Murcia 18

TOUM Service Management application Signature process TOUM - The Official Noticeboard of the University of Murcia 19

TOUM Service Management application RPO view TOUM - The Official Noticeboard of the University of Murcia 20

TOUM Service Management application Resolution of a request TOUM - The Official Noticeboard of the University of Murcia 21

TOUM Service Management application Secretary General view TOUM - The Official Noticeboard of the University of Murcia 22

TOUM Service Management application Communication TOUM - The Official Noticeboard of the University of Murcia 23

TOUM Service Electronic signature issues Requirements European Union Directive 1999/93/EC Spanish Act 59/2003 and Act 11/2007 Signature systems ECI and RPO roles Qualified certificate for citizens (such as DNIe) Secretary General Electronic stamp Signature format XAdES-T MAP signature policy TOUM - The Official Noticeboard of the University of Murcia 24

TOUM Service Official Website https://sede.um.es Release date 15th July 2009 TOUM - The Official Noticeboard of the University of Murcia 25

TOUM Project

TOUM Project FundeWeb Framework Objectives Complete environment for the development of J2EE applications J2EE standards support Java Server Faces, Enterprise Java Beans and Java Persistent API Software reuse Technologies Seam Framework 2.1 Eclipse Ganymede 3.4 TestNG 5 Maven 2 TOUM - The Official Noticeboard of the University of Murcia 27

TOUM Project Scrum Methodology Roles Product owner Secretary General Scrum master Team (4 developers) Release 1 4 sprints 3 weeks /sprint Sprint Length Speed Performance 1 13 days 17.5 57% 2 16 days 24.8 56% 3 15 days 22.5 57% 4 15 days 23 61% Total 59 days 87.8 57.75% TOUM - The Official Noticeboard of the University of Murcia 28

Conclusions

Conclusions Substitution of traditional noticeboards Publication in the Official Website Improvement of security and efficiency One step ahead in the transformation process paper-based procedures electronic procedures TOUM - The Official Noticeboard of the University of Murcia 30

Daniel Sánchez Martínez (danielsm@um.es) Information Technologies and Applied Communications Area (ATICA) Vice-Chancellorship for financial management and infrastructures University of Murcia (http://www.um.es) Santiago de Compostela, 24 June 2009